Ford Bronco Sport Complaints

1,315 consumer complaints on file.

#11534697July 26, 2023
EXTERIOR LIGHTING, SERVICE BRAKES, ELECTRICAL SYSTEM
On Monday 7-24-2023 5:00pm rush hour in Downtown Gainesville Fl at a red light in the left lane about to turn left my car completely shutoff with no warning. It was if someone disconnected the battery completely from the car. No lights, No screen, No ignition. The traffic light turned green and I immediately pressed my foot on the brake and tried to start the engine. I noticed there were not lights, no sounds and no reaction from the engine. Windows would not go down either. I tried too put the hazards on to signal people and they had no power.The car was completely dead in the road. I jumped out of the drivers seat to warn people to go around me but traffic was whipping around me so I started to panic. I got back in the drivers seat to try and restart the car a few more times. I pressed the ignition and noticed the dash board and welcome screen flashing on and off repeatedly without success. I wanted to put the car in neutral. but the shiffter was stuck I drive and the emergency electric brake was engaged. After about 30 minutes the police came to direct traffic and he stayed with us for almost 2 hours while we waited for a tow truck. In the mean time we tried jumping the battery and for a split second the car lights on the inside all came on. Every light in the car lit up for a split second and then it totally died again. The wheels were locked so it had to be dragged onto a flat bed truck and taken to Parks Ford Gainesville. The next day I were told by [XXX] , a service technician at Parks Ford that he could not locate the issue but he called it a Catastrophic Fail and he had to call in a Master technician to look at my car and that would be the end of this week or beginning of next. This is a very dangerous thing. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11534194July 24, 2023
POWER TRAIN
The transmission has very rough shifts particularly at low speeds between 1st, 2nd and 3rd gear. It feels like the clutch sometimes does not fully engage, and the vehicle over-revs before finally getting into gear. This causes hesitation and poses a safety danger in particular when making turns like left turns in the city from a stop. I am concerned that even with sufficient space, the vehicle will hesitate to accelerate and I could get into an accident. I have not observed any warning lamps or other messages and the vehicle has not yet been inspected. The issue looks very similar or the same as that in NHTSA ID Number: 10231021. I have noticed this behavior since the first date of ownership for this vehicle which I bought new.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11533989July 24, 2023
SUSPENSION
The contact owns a 2021 Ford Bronco Sport. The contact stated that while driving at various speeds, there was a loud clicking and rattling sound coming from the front driver's side wheel and both rear wheels. The vehicle was taken to the local dealer who was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 700.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11533608July 21, 2023
UNKNOWN OR OTHER, VISIBILITY:SUN/MOON ROOF ASSEMBLY
My husband was driving down a mountain highway when suddenly he heard a loud noise. He pulled over and found the moonroof glass had shattered. There were no cars around and no signs that something had hit it—we think it was glass failure due to a pressure change. Ford has had issues with moonroof glass spontaneously shattering on other vehicles and there are a few reports online about it happening to other Bronco Sports. Ford will not take responsibility and says we need to file an insurance claim. This is a major safety issue—my husband could have been seriously injured if the moonroof cover had been open and glass had fell on him.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11533502July 20, 2023
FUEL SYSTEM, GASOLINE
The contact owns a 2022 Ford Bronco Sport. The contact received notification of NHTSA Campaign Number: 22V859000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. An unknown local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11533264July 19, 2023
ELECTRICAL SYSTEM
The vehicle completely quit in heavy traffic. There were no warning signs, nothing, just completely dead. I had no option to put on hazard lights etc. Had this happened on the interstate, it would have been incredibly dangerous. It was still unsettling traveling home with others which included an 11 year-old. The police helped us get it started with a jump-box but on the way home it started to bonk out again which included a message regarding the system shutting down. I got home where the vehicle started lighting up and then it was dead yet again. A major safety issue. The vehicle has only 32K miles on it - a 2021. Ridiculous.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11533159July 19, 2023
VISIBILITY/WIPER, VISIBILITY:WINDSHIELD
My Ford Bronco Sport windshield cracked without a any sign of impact. The crack on the windshield just appeared overnight just below the area of the rearview mirror. There is no sign of a chip that could have explained how the crack would have started to expand. Maybe a stress crack from the factory? After doing a quick online search it appears that similar issue has happened to other 2023 Ford Bronco Sports.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11532731July 17, 2023
ELECTRICAL SYSTEM, ENGINE, EXTERIOR LIGHTING
I was driving down a city street in Sacramento and the car just suddenly stopped- engine and everything was off. I could not get the car to turn back on. Emergency lights would not come on, it was if the entire electrical system was out. I was in the middle of the road, so needed to put hazards on to warn others and I could not. Cops came to place flares to warn other drivers after 35 minutes. No warning codes or anything to let me know what was happening. Having car towed. 10 minutes before tow truck arrived, vehicle started, so I was able to move it to a safer place. But the car was inoperable for about an hour and a half.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11532704July 17, 2023
FUEL SYSTEM, GASOLINE
The contact owns a 2021 Ford Bronco Sport. The contact received notification of NHTSA Campaign Number: 22V8590000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11532204July 14, 2023
VISIBILITY:WINDSHIELD
The contact owns a 2023 Ford Bronco Sport. The contact stated that while driving approximately 35 MPH, the front windshield cracked without impact. The contact noticed four cracks. There were several stress lines. The crack extended from the rear-view mirror toward the passenger’s and driver's side. The contact called the local dealer, but the vehicle was not diagnosed. The windshield was not replaced. The manufacturer was notified about the failure. The failure mileage was approximately 5,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11531724July 11, 2023
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
3 systems go out suddenly while driving and control becomes unstable. Return to dealer 2 times to have it "recalibrated" and it went back out within 3 days intermittently working and mostly failing. Dealer said it was do to calibration with the camera and 360 technology needing to be re-calibrated. The vehicle has never been in an accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11531657July 11, 2023
SERVICE BRAKES, HYDRAULIC
The contact owns a 2021 Ford Bronco Sport. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed and there was a grinding sound coming from the vehicle. The vehicle was taken to the dealer where it was diagnosed that the brake pads needed to be replaced. The vehicle was repaired however, the failure recurred. The contact stated that upon inspecting the vehicle, he noticed that the front driver’s and passenger’s side tires displayed black dust around the tire tread. The contact then stated that the VIN was previously included in NHTSA Campaign Number: 21V922000 (Service Brakes, Hydraulic). The vehicle was taken to the dealer where the front brake pads were replaced and the disc brake rotor however, the failure recurred. The contact then referenced TSB 22-2326. The manufacturer was notified of the failure and the contact was advised to contact the NHTSA Hotline. The failure mileage was approximately 20,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11531141July 9, 2023
ELECTRICAL SYSTEM
This vehicle is just two years old and has 38,000 miles. Meticulously maintained from day one. It is equipped with the start/stop feature. On July 8, 2023 when stopping for traffic at a U-turn lane on a heavy traveled highway the engine shut off and the entire vehicle went dead, leaving the car unable to re-start or move. Since there is no fail safe means of taking the vehicle out of gear (automatic transmission) it could not be moved out of harms way. The Hazard flashers also would not work due to the electrical failure. Emergency vehicles arrived and saved us from a rear end collision by blocking the lane of travel. Vehicle has an extended service plan and was towed to the nearest Ford dealer where a system check was performed and revealed that the battery had failed. According to the service adviser this is a common occurrence with the Bronco Sport model and they have anticipated a safety recall which has yet to be issued. The replacement of the battery at my expense corrected the problem. I wish to point out the fact that the failure of the battery in this model vehicle creates a highly dangerous situation which could lead to injuries or death. I can see no reason for the failure of the battery since it gave no indications of being in a low charge state. It merely failed without warning. The vehicle is not equipped with analog gauges so the state of charge is in no way indicated without selecting an onboard computer AP. Again, this vehicle gave no indication of a problem before failing and leaving no means of getting it into neutral so that it could be safely removed from traffic.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11530694July 6, 2023
ENGINE, FUEL/PROPULSION SYSTEM
Upon receiving the notice that my Ford Bronco Sport was subject to a recall in February 2023, I called my local Ford dealer to schedule a service appointment. The dealer stated that FoMoCo is only supplying dealers with "2 repair kits per week" and that they "could not provide an estimate" on a wait time for getting the repair completed. It is now July 2023 and after reaching out to the dealer twice, they are still unable to provide an estimated wait or schedule an appointment.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11530688July 6, 2023
SERVICE BRAKES, HYDRAULIC
The contact owns a 2023 Ford Bronco Sport. The contact received notification of NHTSA Campaign Number: 23V021000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact then received a second notice that parts were available. The dealer was contacted, and the vehicle was dropped off for the service. The vehicle remained in the dealer possession for over a week; however, the dealer later stated that parts were not yet available. The contact was instructed to pick up her vehicle. The manufacturer had been notified of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11529575June 29, 2023
FUEL SYSTEM, GASOLINE
The contact owns a 2021 Ford Bronco Sport. The contact received notification of the NHTSA Campaign Number: 22V859000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. An undisclosed dealer was contacted and confirmed that the parts were not yet available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11529082June 27, 2023
FUEL SYSTEM, GASOLINE
The contact owns a 2021 Ford Bronco Sport. The contact received notification of NHTSA Campaign Number: 22V859000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11528699June 24, 2023
UNKNOWN OR OTHER
Second complaint regarding the vehicle - the vehicle is making similar "knocking" sounds reported in the previous complaint which I fear may result in engine failure (again). Submitted report 06/24/2023 regarding previous issues with the engine making knocking sounds and seizing at high RPMs (specifically going uphill at highway speed).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11528698June 24, 2023
UNKNOWN OR OTHER
While traveling up a steep highway grade my car engine started to make violent knocking sounds before seizing and coming to a stop. I was lucky I was able to "man-handle" the vehicle off to the side of the road before anyone could hit me from behind.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11528267June 22, 2023
SERVICE BRAKES
I own a 2021 Bronco Sport. As of 04/21/23 at 13,951 my Bronco started experiencing a very loud squeak when put in reverse/braking. Was taken to Ford Dealer 4 times with them replacing caliper pins and bushings and greasing slides. Then additional rear cleanings…After all this I’m still left with same loud noise and it is NOT FIXED! I have been told by technicians that multiple customers are experiencing my same issue and that it is due to faulty brake pads that are NOT covered by warranty!!!???
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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