Dodge Ram Complaints

27,062 consumer complaints on file.

#11173251January 31, 2019
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
TL* THE CONTACT OWNS A 2010 RAM 1500. THE CONTACT STATED THAT THE DEFROSTER FAILED TO DEFROST THE WINDSHIELD. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO HADDAD DODGE RAM (3000 HARRIS RD, BAKERSFIELD, CA 93313, (661)-398-0264) WHERE IT WAS DIAGNOSED THAT THE HVAC SYSTEM FAILED AND NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS 76,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11173406January 31, 2019
SERVICE BRAKES
FACTORY INSTALLED TRAILER BREAKS DO NOT WORK, I TOW A 10,000# TRAILER THAT I CANT TOW WITHOUT TRAILER BREAKS. CALLED DODGE @1-866-726-4636, THAY KNOW OF THE PROBLEM BUT CANT FIX IT. THIS WILL EVENTULY LEAD TO AN ACCIDENT.I WAS ON THE C.A. 101 NORTH AND HAD NO TRAILER BREAKS THIS IS DANGEROUS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11173407January 31, 2019
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
I GOT INTO THE CAB OF MY TRUCK AND IT SMELLED WET. I LOOKED UP AT HEAD LINER AND SAW THAT IT WAS WATER STAINED. I LOOKED ON DODGERAMFORUM AND SAW THAT OTHERS HAD EXPERIENCED THIS. MOST SUSPECTED THE THIRD BRAKE LIGHT ABOVE THE REAR WINDSHIELD TO BE LEAKY. I REMOVED THE THIRD LIGHT FROM MY VEHICLE. IT WAS WET AND THE BULB BLOWN OUT. I STUCK MY HAND INTO THE SPACE BETWEEN THE OUTER AND INNER SHELLS OF THE CAB AND IT WAS WET. I TOOK THE ASSEMBLY TO LODI CDJR, WHO TOLD ME THE GASKET WAS DEFECTIVE. THEY WERE SELLING THE REPLACEMENT ASSEMBLY AT $22.70 SO THAT PEOPLE COULD QUICKLY MAKE THE REPAIR. RECALL? NO. SOMEWHERE I LEARNED THAT SEVERAL YEAR MODELS WERE AFFECTED, INCLUDING MY OTHER VEHICLE, A 2014 DODGE RAM EXPRESS. SO I BOUGHT ANOTHER REPLACEMENT ASSEMBLY TO INSTALL ON IT. I ASKED IF THEY WOULD COVER THE COST. HE SAID THEY WOULD GET BACK TO ME, BUT NEVER DID. A FEW WEEKS LATER, I OPENED THE GLOVE BOX OF THE 2012 TRUCK AND NOTICED THAT THERE WAS RUST ON SOME OF MY PAPERS. I LOOKED UP INTO THE GLOVE BOX AND SAW RUSTED WIRES. I THINK THE WATER DRAINED FROM THE TOP OF THE CAB INTO THE FRONT OF THE FIREWALL AND SOAKED THE CIRCUITRY. CRUISE CONTROL, MY PASSENGER WINDOW, OTHER THINGS DON'T FUNCTION PROPERLY AT ALL TIMES. I HAVE NOT TAKEN IT IN TO BE EVALUATED AS I FEAR THEY MIGHT JUST MAKE IT WORSE. THE NEW LIGHT ASSEMBLY HAS STOPPED ANY FURTHER LEAKAGE. IT DOES NOT APPEAR THAT MY 2014 SUSTAINED WATER DAMAGE DUE TO THE FAULTY LIGHT GASKET. 2014 DODGE RAM EXPRESS VIN: (XXXXX). I WILL FILE A SEPARATE COMPLAINT ON THIS VEHICLE IF YOU DIRECT ME TO. BUT AT THIS TIME I THINK I CAUGHT IT BEFORE DAMAGE OCCURRED. I REPORTED THIS TO DODGE CUSTOMER ASSISTANCE CENTER, WHO ASSIGNED THIS REFERENCE NUMBER TO IT: 57938794. IT IS THE SAME REFERENCE NUMBER ON ANOTHER COMPLAINT I HAVE SUBMITTED TO YOU: 11173399 PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11173399January 31, 2019
ENGINE
I HAD TAKEN MY VEHICLE TO LODI CDJR TO HAVE RECALL WORK PERFORMED. THEY THEN INSPECTED MY VEHICLE AND FOUND BOTH EXHAUST MANIFOLDS WARPED AND STUDS HOLDING THEM TO THE BLOCK BROKEN. THEY RECOMMENDED REPLACEMENT OF MANIFOLDS. I HAD THE WORK PERFORMED AT MY PRIVATE MECHANIC WHO STATED THAT THEY SEE THIS REPAIR FREQUENTLY. I LOOKED AT DODGERAMFORUM ONLINE AND SAW THIS DAMAGE TALKED ABOUT A LOT. IT IS MY UNDERSTANDING THAT THE 5.7L HEMI BLOCK IS ALUMINUM AND THE EXHAUST MANIFOLD STEEL, 2 DISSIMILAR METALS. IN THE ENGINE COMPARTMENT WHERE TEMPERATURES CAN EXCEED 400 DEGREES F AND THEN COOL BACK DOWN, DISSIMILAR METALS EXPAND AND CONTRACT AT DIFFERENT RATES, PUTTING SHEERING FORCE ON THE CONNECTING BOLTS, CAUSING THEM TO BREAK. WHICH MINE DID. THIS REPAIR COST ME $890 AND COULD EASILY HAPPEN AGAIN BECAUSE THE DISSIMILAR METAL SITUATION IS BY DESIGN AND REALLY CANNOT BE CURED. I CALLED A LEMON LAWYER WHO DIRECTED ME TO DODGE'S OWN CUSTOMER SERVICE. I EXPLAINED MY COMPLAINT TO THE DODGE CUSTOMER ASSISTANCE CENTER REPRESENTATIVE (1-800-423-6343) WHO SAID HE WAS FAMILIAR WITH THIS COMPLAINT AND RECOMMENDED THAT I CONTACT YOU. HE GAVE ME A REFERENCE NUMBER FOR MY CASE: 57938794, TO GIVE TO YOU. I FEEL CDJR IS WELL AWARE OF THE FLAW HERE AND SHOULD BE HELD RESPONSIBLE FOR IT BY RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11173093January 30, 2019
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
THERE HAS BEEN A RECALL ON THE DURANGO AND JEEP CHEROKEE WITH SAME RELAY IN THE FUSE BOX (TIPM) MY FUEL PUMP CONTINUES TO RUN AFTER TRUCK IS SHUT OFF CREATING A FIRE HAZARD. THERE ARE WEBSITES DEDICATED AND MAKING MONEY ON FIXING THIS KNOWN PROBLEM. PLEASE LOOK FURTHER INTO IT. AND FEEL FREE TO CONTACT ME IF NEED BE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11173132January 30, 2019
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
THERE HAS BEEN A RECALL FOR OTHER MODELS SAME YEAR BUT NOT ONE ISSUED FOR THE RAM YET. I AM HAVING A PROBLEM WITH THE TIPM WHICH WAS RECALLED ON THE JEEPS AND GRAND CARAVANS. THE TRUCK TRIES TO START BUT ISNT GETTING ENOUGH FUEL SO THERE IS A DELAY AND SEVERAL DRY STARTS ALSO THE TRUCK DIED THE OTHER DAY ON ME IN TRAFFIC CAUSING ME TO ALMOST GET HIT ON THE DRIVER SIDE. I HAVE THE TRUCK PARKED AT HOME RIGHT NOW SCARED TO DRIVE IT. CALLED DODGE DIRECTLY AFTER SOME INVESTIGATING AND THEY CANT ANSWER MY QUESTIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11172850January 29, 2019
ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL, EXTERIOR LIGHTING
I WAS TOLD BODY CONTROL MODULE IN DRIVERS DOOR WAS BAD AND DODGE IS BACK ORDERED ON PARTS.SO I AM HAVING TO DEAL WITH PROBLEM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11172718January 29, 2019
ENGINE
TRUCK HAS SHUT OFF AT LOWER SPEEDS WHILE TURNING TWICE IN 30 DAYS. VERY SCARY AND SERIOUS POTENTIAL FOR ACCIDENT. TRUCK HAS 114K MILES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11172733January 29, 2019
ELECTRICAL SYSTEM
I HAVE A 2012 RAM 3500 TRUCK AND THE IGNITION SWITCH IS FAULTY. I HAVE TO WIGGLE THE KEY TO ENGAGE THE CONTACTS OF THE SWITCH. THE TRUCK HAS LOST ELECTRICAL POWER WHILE DRIVING BECAUSE OF THE FAULTY SWITCH. RAM KNOWS OF THE ISSUE AND HAS A REPLACEMENT SWITCH THE ELIMINATES THE PHYSICAL CONTACTS IN THE SWITCH WHICH WILL NOT WEAR OUT OVER TIME. I PURCHASED THE TRUCK NEW AND IT ONLY HAS 45,000 MILES ON IT. I BELIEVE THIS IS A SAFETY ISSUE FROM A FAULTY DESIGN OF THE SWITCH. THANK YOU, [XXX]*DT*JB *DT*JB INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11172774January 29, 2019
VISIBILITY/WIPER
WIPERS WON'T POWER ON CONSISTENTLY. IN FACT NOW CAN'T SEEM TO GET THEM TO COME ON AT ALL. TRIED REPLACING THE MULTI FUNCTION TURN SIGNAL/WIPER/WASHER SWITCH WITHOUT SUCCESS. BEST GUESS FROM RESEARCH IS A FAILED TIPM, WHICH IS A MAJOR EXPENSE AND HAS BEEN THE SUBJECT OF PREVIOUS CLASS ACTION LAWSUITS. FORTUNATELY IT'S WINTER AND I DISCOVERED THEY DON'T WORK WHILE SITTING IN THE DRIVEWAY. YET SOME DAYS THEY HAVE WORKED. OF LATE THEY DON'T SEEM TO COME ON AT ALL EVEN WITH THE INSTALLATION OF A NEW MULTIFUNCTION (ON THE COLUMN) SWITCH REFERENCED ABOVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11172632January 28, 2019
ELECTRICAL SYSTEM, ENGINE, VEHICLE SPEED CONTROL
R03 (REPLACES L25) WIRELESS IGNITION NODE (WIN) MODULE WIN MODULE FAILURE. WHEN DRIVING THE VEHICLE IN MOTION, THE ENGINE AND POWER SHUTS OFF TO THE VEHICLE, CAUSING LOSS OF POWER STEERING AND BRAKING POWER. THIS HAPPENED TO ME WHILE DRIVING ON THE FREEWAY. THIS HAS BEEN RECALLED DUE TO THE SAME SITUATION ON MULTIPLE OTHER DODGE/CHRYSLER VEHICLES THAT HAVE THE SAME WIN MODULE PART/PART# AS MY 2012 RAM. 'THE WIRELESS IGNITION NODE (WIN) MODULE ON THESE VEHICLES MAY HAVE UNINTENTIONAL MOVEMENT OF THE FREQUENCY OPERATED BUTTON IGNITION KEY, OR FOBIK, FROM THE 'ON' TO THE 'ACCESSORY' POSITION WHILE DRIVING. THIS COULD CAUSE UNINTENDED ENGINE SHUT OFF AND INCREASE THE RISK OF A CRASH.' HTTPS://STATIC.NHTSA.GOV/ODI/RCL/2016/RCMN-16V240-9929.PDF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11172658January 28, 2019
STEERING
TL* THE CONTACT OWNS A 2011 RAM 2500. WHILE DRIVING 30 MPH, THE STEERING WHEEL SEIZED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 136,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11172679January 28, 2019
STEERING
ITS ABOUT BALL JOINT I VISIT TWO TIMES THE DEALER AND THE TECHNICIAN SAY DON'T NEED REPLACE I SEE A PROBLEM MY DIRECCION IS VIBRATING I HAVE A VIDEO HOW ITS LOOK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11171826January 24, 2019
UNKNOWN OR OTHER
W 17, 2018 MY HUSBAND STOPPED ON THE SHOULDER OF A TWO LANE ROAD AND BELIEVES HE PUT THE TRUCK IN PARK; THE ENGINE WAS STILL RUNNING. HE REMOVED HIS FOOT FROM THE BRAKE, UNBUCKLED HIS SEAT BELT, OPENED THE DOOR AND STEPPED ONTO THE GROUND. AT THAT POINT THE TRUCK BEGAN TO ROLL FORWARD. HE RAN TO TRY TO CATCH IT AND FELL. THE LEFT REAR DUAL RAN OVER HIS LEFT FOOT, RIGHT ANKLE, AND UP THE BACK OF THE RIGHT LEG AS FAR AS THE HIP. THE TRUCK WAS PARKED ON LEVEL GROUND BUT ROLLED SLIGHTLY TO THE RIGHT, INTO A SHALLOW DITCH OR DEPRESSION. SLIGHT ELEVATION ON THE OTHER SIDE OF THE DITCH STOPPED THE FORWARD MOTION 20 OR 30 FEET FROM THE POINT AT WHICH IT BEGAN. WHEN MY HUSBAND EVENTUALLY REACHED THE TRUCK IT WAS IN DRIVE. IF HE NEGLECTED TO PUT THE TRUCK IN PARK, WHY DID IT NOT BEGIN TO ROLL AS SOON AS HE REMOVED HIS FOOT FROM THE BRAKE? THERE WERE NO ROCKS OR IMPEDIMENTS OF ANY KIND TO PREVENT IT. CAN THIS BE RELATED TO THE SHIFT INTERLOCK SAFETY RECALL, 17V-821? CHRYSLER DOES NOT BELIEVE SO. THAT PART HAS NOW BEEN REPLACED BUT WE ARE WARY ABOUT USING THE TRUCK. ARE THERE OTHER REPORTED INCIDENTS OF THIS TYPE?
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11171928January 24, 2019
FUEL/PROPULSION SYSTEM
I OWN A 2007 RAM 1500 THAT SPITS FUEL BACK OUT AND IS NOT SAFE TO THE PERSON FILLING IT. IT ALSO CREATES A HAZARD WITH FUEL ON THE GROUND. DODGE CLAIMS IT WAS RESOLVED IN 2016 WHEN I FIRST HAD THE PROBLEM. THEY ARE NOW UNWILLING TO RESOLVE THEIR OWN REPAIR FOR THE SAME PROBLEM. FUEL 'SPIT-BACK' THROUGH THE FILLER NECK HAS BEEN A LONGSTANDING PROBLEM IN SEVERAL CHRYSLER, DODGE AND JEEP MODELS, CAUSED BY THE INLET CHECK VALVE (ICV) MOUNTED IN THE FUEL TANK. DESPITE SOME LIMITED RECALLS AND AT LEAST ONE EXTENDED LIFETIME WARRANTY, THIS DEFECT, WHICH FIRST SURFACED IN 2001, CONTINUES TO PLAGUE A NUMBER OF MODELS. TENS OF THOUSANDS OF VEHICLES ARE OUTSIDE OF ANY CAMPAIGN, FORCING OWNERS TO PAY FOR A REPAIR THAT REQUIRES REPLACEMENT OF THE ENTIRE TANK ASSEMBLY. NHTSA ID: 10056513 TSB ID: WB-D-14-23 MOPAR: ON SOME PICK UP TRUCKS, AN EXTENDED WARRANTY HAS BEEN ISSUED ON FUEL TANK INLET CHECK VALVE. MODEL 2007-2008 RAM 1500. ISSUED ON 9/9/2014 I ALSO LOCATED INFORMATION ON AN X49 RECALL FOR OTHER VEHICLES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11171441January 22, 2019
AIR BAGS
AIR BAG WARNING LIGHT INTERMITTENTLY COMES ON AND GOES OFF. THIS OCCURS WHILE DRIVING. DT CONSUMER TOOK THE VEHICLE TO THE DEALER. CONSUMER WIGGLED THE WIRES AND THE LIGHT WENT OUT SO PROBLEM WAS FIXED AND DEALER DID NOT CHARGE THE CONSUMER. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11171472January 22, 2019
ENGINE, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE RAM 1500. THE CONTACT TOOK THE VEHICLE TO AN UNKNOWN DEALER FOR ROUTINE MAINTENANCE. THE CONTACT WAS INFORMED THAT THE ALTERNATOR WAS ABOUT TO FAIL. THE CONTACT HAD THE ALTERNATOR REPLACED WITH A REBUILT ONE; HOWEVER, THE REPLACEMENT ALTERNATOR FAILED A WEEK LATER. THE CONTACT HAD THE VEHICLE TESTED FOR A NEW BATTERY AND SHE DISCOVERED THAT THE ALTERNATOR FAILED AGAIN. THE DEALER REPLACED THE ALTERNATOR AGAIN AND INFORMED THE CONTACT OF RECALLS FOR THE DODGE RAMS FROM 2007 THROUGH 2013. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 103,917. *TT*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11171172January 21, 2019
POWER TRAIN
TAKARA RECALL THE 4X4 SHIFT LINKAGE GOING TO TRANSFER CASE FALLS OUT OF THE SHIFT LEVERS DUE TO THE USE OF PLASTIC GROMMETS TO SECURE AND HOLD MEDAL ROD IN PLACE. THE PLASTIC GROMMETS GET DRY ROTTED FROM THE HEAT OF THE ENGINE CAUSING THE GROMMETS TO CRACK AND BREAK THEREFORE LOSEING THE MEDAL SHIFT LINKAGE WHILE DRIVING . THE MEDAL SHIFT LINKAGE FALLING WHILE DRIVING HITTING OTHER VEHICAL CAUSING DAMAGE TO HURT THE VEHICAL AND POSABLE HURTING THE PASSENGERS OF THE VEHICAL FROM AN ACCIDENT. *DSY
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11171033January 20, 2019
ENGINE, VEHICLE SPEED CONTROL
ENGINE STARTED MISFIRING IN THE NO.1 CYLINDER AND VIOLENTLY SHAKING, VEHICLE THEN LOST POWER TO THE ENGINE NEARLY CAUSING ME TO BE REAR ENDED. TOOK IT TO THE REPAIR SHOP AND DEFECTIVE LIFTERS AND CAMSHAFT WERE FOUND, WITH ONLY 85K MILES THIS SHOULD NOT HAPPEN. DID RESEARCH AND THIS IS A VERY COMMON ISSUE FOR THE 5.7 ENGINES, DEFINITELY NEEDS INVESTIGATED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11171087January 20, 2019
UNKNOWN OR OTHER
I HAVE A 2003 DODGE RAM 2500 THAT THE DASH BOARD IS CRACKING AND FALLING APART FOR KNOW REASON. MY TRUCK IS IN LIKE NEW CONDITION THE DASH STARTED CRACKING AT ABOUT 60,000 THE TRUCK NOW HAS 112,000 MILES ON IT AND THE DASH IS IN PIECES. NHTSA NEEDS TO TAKE THIS MATER SERIOUSLY AND MAKE DODGE TAKE CARE IS THIS PROBLEM AT NO COST TO THE TRUCK OWNER. DODGE KNOWS THERE WAS A DEFECT WITH THE PLASTIC THAT WAS USED IN THE DASH AND NEEDS TO TAKE CARE OF IT OR BE MADE TO FIX IT. THIS IS A DANGER TO ME THE DRIVER AND MY WIFE AND KIDS THAT RIDE IN MY TRUCK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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