Dodge Ram Complaints

27,062 consumer complaints on file.

#11209922May 25, 2019
FUEL/PROPULSION SYSTEM
***NOTE - I ENTERED CLOSEST MODEL YEAR THAT YOUR ON-LINE FORM WOULD ALLOW.*** FRONT FUEL TANK STRAP FELL OFF OF 2010 DODGE RAM 1500. I NOTICED THE FUEL TANK HANGING BELOW THE FRAME WHILE THE VEHICLE WAS PARKED IN MY DRIVEWAY. I DO NOT KNOW WHEN THE STRAP CAME OFF. THIS IS A KNOWN DODGE RAM 1500 RECALL FOR THE SAME MANUFACTURING DATE RANGE OF MY VEHICLE (2010) IN THE STATE I LIVE (INDIANA) BUT NOT ON MY SPECIFIC VIN NUMBER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11209779May 24, 2019
ENGINE, STEERING, SERVICE BRAKES
TL* THE CONTACT OWNS A 2007 DODGE RAM 2500. WHILE DRIVING 55 MPH, THE STEERING WHEEL BECAME DIFFICULT TO STEER. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT TURNED ON THE EMERGENCY LIGHTS AND COASTED THE VEHICLE OVER TO THE SIDE OF THE ROAD. THE CONTACT DEPRESSED THE BRAKE PEDAL, BUT IT FAILED TO STOP THE VEHICLE. THE CONTACT SHIFTED INTO FIRST GEAR AND WAS ABLE TO STOP THE VEHICLE. AN INDEPENDENT MECHANIC ARRIVED AT THE SCENE AND DIAGNOSED THAT THE WATER PUMP FAILED. THE MECHANIC ALSO STATED THAT THE BEARING CAUSED THE SERPENTINE BELT TO DETACH. THE SERPENTINE BELT NEEDED TO BE REPLACED. THE INDEPENDENT MECHANIC REPLACED THE WATER PUMP AND THE SERPENTINE BELT. THE CONTACT TOOK THE DEFECTIVE WATER PUMP TO ALBANY CHRYSLER DODGE JEEP RAM (LOCATED AT 2315 SANTIAM HWY SE, ALBANY, OR 97322, (541) 967-9105). THE CONTACT WAS INFORMED THAT THE WATER PUMP WAS DEFECTIVE AND THE DESIGN WAS DIFFERENT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 25,426. *AS CONSUMER STATED THE NARRATIVE ON THIS FORM DESCRIBES THE 2ND FAILED WATER PUMP AT 87K MILES. THE FIRST WATER PUMP FAILED AT 25K . AT THIS LOW OF MILES, THIS VEHICLE IS ON THE 3RD WATER PUMP. IS THERE A DESIGN FLAW? THREE WATER PUMPS IN 87K MILES IS JUST NOT NORMAL. IT IS EXTREMELY DANGEROUS WHEN STEERING AND BRAKES FAIL WHEN DRIVING IN TRAFFIC AT HIGHWAY SPEEDS.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11209481May 23, 2019
ELECTRICAL SYSTEM, VISIBILITY/WIPER, UNKNOWN OR OTHER
DODGE IS AWARE OF THIS ISSUE. THEY HAVE UPDATED THE PART AND THERE ARE MANY CUSTOMER PAID REPAIRS. THE CONTROL BOX FOR THE HEATING AND A/C SYSTEM IS DEFECTIVE AND BREAKS AT THE BLEND DOOR. WHEN THIS HAPPENS, THE BLEND DOOR NO LONGER WORKS AND IT DISABLES THE DEFROSTER AND A/C. ON COOL OR COLD DAYS, THE WINDSHIELD CAN SUDDENLY FOG UP AND THERE IS NO WAY TO CLEAR THE VIEW AS AIR DOES NOT BLOW IN THAT DIRECTION. ON HOT DAYS, THE SYSTEM CAN NOT PUSH AIR OUT ENOUGH TO KEEP THE DRIVER FROM EXCESSIVE HEAT. THE PART NUMBER IS 68004226AC. THIS PART HAS BEEN SUPERSESSION CHAIN OF ABOUT 4 OTHER NUMBERS AS DODGE CORRECTED DESIGN FLAWS OVER THE YEARS. I WOULD ALSO NOTE THAT BECAUSE THIS INVOLVED A/C AND HEATING, MANY PEOPLE DO NOT NOTIFY NHTSA OF THE CONCERN, BUT IT IS VERY WELL DOCUMENTED AND KNOWN. IT IS A VERY COMMON PROBLEM THAT CAUSES DRIVING ISSUES WITHOUT BEING REPORTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11209556May 23, 2019
ENGINE
CAM AND LIFTER FAILURE UNDER 90,000MILES ON IT HAD FOR ABOUT A YEAR BOUGHT FROM DODGE DEALERSHIP THEY SAID THERE WAS NO WARRANTY OR EXTENDED WARRANTY COVERAGE ON IT THIS IS PRIME EXAMPLE OF A LEMON FOR THE LEMON LAW THIS IS APPARENTLY A COMMON ISSUE ON THESE ENGINES WITH A REPAIR COST OF 4400 DOLLARS OR MORE THIS IS UNACCEPTABLE ALSO THE DEALERSHIP HAS HAD MY TRUCK MORE THAN 3 MONTHS BECAUSE THEY CAN'T GET THE CAMSHAFT OR LIFTERS BECAUSE OF ISSUES WITH THEM AND ARE ON BACKORDER WHICH MEANS THEY HAVE BEEN PUTTING IN FAULTY PARTS INTO THE ENGINES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11208867May 21, 2019
ENGINE
2012 RAM 1500 - CRANKED MY RAM TRUCK ONE MORNING AND THE ENGINE HAD A KNOCK WITH A TAPPING SOUND, TURN OFF CHECK THE OIL LEVEL WHICH WAS OK! STARTED THE ENGINE AND ONLY HEARD LIKE A MAINIFOLD LEAK. AFTER DRIVING A FEW MILES , I NOTICE THAT THE TRUCK WAS SHAKY DURING TAKE-OFF OR CLIMBING A HILL. DROP TRUCK OFF AT MY MECHANIC FOR A TUNE-UP AND LATER THAT DAY MY MECHANIC NOTIFIED ME THE TUNE-UP WASN'T THE PROBLEM. HE REMOVE THE CAMS/LIFTERS TO #5 LIFTER AND THAT LIFTER WASN'T MOVING LIKE 1,3 & 7. "IS WAS LIKE THE LUG ON THE CAM WERE WORE OUT."
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11209017May 21, 2019
FUEL/PROPULSION SYSTEM, POWER TRAIN
TL* THE CONTACT OWNS A 2012 RAM 1500. THE CONTACT STATED THAT THE VEHICLE WOULD NOT STAY IN THE PARK POSITION. ALSO, IT TOOK NUMEROUS ATTEMPTS TO START THE VEHICLE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V821000 (POWER TRAIN) AND NHTSA CAMPAIGN NUMBER: 18V160000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT HAD BEEN WAITING FOR RECALL PARTS FOR THREE YEARS. HADDAD DODGE RAM (3000 HARRIS RD, BAKERSFIELD, CA 93313, (661) 398-0264) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 57,000. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11209019May 21, 2019
ENGINE, UNKNOWN OR OTHER
CAM AND LIFTERS WEARING OUT ON THE 5.7HEMI . COMPLAINTS ALL OVER, DEALER TOLD ME IT IS A COMMON PROBLEM. 8000.00 FOR REMAN ENGINE. 4500.00 FOR REPAIR ON CAM AND LIFTERS ONLY. PERFECTLY GOOD TRUCK PARKED BECAUSE I AM DISABLED DUE TO INJURIES FROM A FALL AND CAN'T GET ANY HELP FROM DODGE TO REPAIR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11209050May 21, 2019
POWER TRAIN
I OWN A 2009 DODGE RAM , VIN #[XXX], THAT IS COVERED BY RECALL 13V-038. DODGE/FCA AND IT'S AGENT STERICYCLE REFUSE TO COMPLY WITH THE TERMS OF THE RECALL. ON MARCH 18, 2019 ,AFTER CALLING THE RECALL NUMBER FOR 3 WEEKS, [XXX] WITH STERICYCLE CALLED TO OFFER ME $8,560 FOR MY DODGE RAM 1500. THAT NUMBER IS OF COURSE NOT THE PURCHASE PRICE I PAID BUT IS THE ONLY OFFER [XXX] WOULD MAKE. I RELUCTANTLY AGREED AND SENT HER THE INFORMATION SHE REQUESTED. UNFORTUNATELY ON MARCH 28TH WHILE I WAS DRIVING TO DEL RIO, TX FROM MY HOME IN SAN ANGELO, TX THE DEFECT OCCURRED AND THE DRIVE TRAIN DETACHED FROM MY REAR AXLE. MY TRUCK WAS STRANDED IN SONORA, TX. I IMMEDIATELY INFORMED [XXX] OF THE SITUATION AND ASKED FOR HER GUIDANCE. SHE HAS REFUSED TO RESPOND TO MY PHONE CALLS AND EMAILS UNTIL MAY 9TH WHEN SHE EMAILED ME THAT I WOULD BE REIMBURSED FOR TOWING. SHE REFUSES TO RESPOND TO MY REQUESTS FOR THE PROCESS TO SUBMIT MY TOWING EXPENSES OR PROVIDE ANY INFORMATION ON WHEN THE BUYBACK WILL OCCUR. I DON?T KNOW HOW TO MAKE A COMPANY COMPLY WITH A RECALL. I HAVE HAD TO BORROW VEHICLES TO GET TO WORK. I HAVE HAD TO RENT VEHICLES FOR WORK. I HAVE EXHAUSTED MY RESOURCES. I FIND IT HARD TO BELIEVE THAT I AM THE ONLY CONSUMER BEING HARMED BY DODGE/FCA'S REFUSAL TO COMPLY. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11209066May 21, 2019
POWER TRAIN
ENGINE TICKING - FAULTY MANIFOLD BOLTS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11209073May 21, 2019
UNKNOWN OR OTHER
VEHICLE WILL NOT GO INTO REVERSE OR DRIVE. WILL NOT COME OUT OF PARK. STUCK IN DRIVEWAY CANNOT MOVE NEEDS TO BE TOWED IN FOR REPAIR. HE WILL TURN BUT VEHICLE WILL NOT SHIFT OUT OF PARK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11209139May 21, 2019
UNKNOWN OR OTHER
DRIVESHAFT FELL OFF WHILE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11208651May 20, 2019
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2004 DODGE RAM 2500. THE CONTACT STATED THAT LITHIA CHRYSLER JEEP DODGE RAM OF CORPUS CHRISTI (4313 STAPLES ST, CORPUS CHRISTI, TX 78411) FAILED TO REPAIR THE VEHICLE EFFECTIVELY PER NHTSA CAMPAIGN NUMBER: 16V352000 (AIR BAGS). THE AIR BAG FAILURE IMPACTED THE DASHBOARD. THE VEHICLE WAS TAKEN BACK TO THE DEALER FOR A DASHBOARD REPLACEMENT. THE CONTACT RECEIVED ANOTHER NOTIFICATION FOR THE SAME RECALL, BUT THE DEALER FAILED TO COMPLY. THE VEHICLE WAS TAKEN MORE THAN 100 MILES AWAY TO AN UNKNOWN DEALER IN ALLEN, TX WHO HAD NOT SCHEDULED THE RECALL REPAIR WITHIN A REASONABLE TIMEFRAME AND INDICATED THAT THE DASHBOARD MAY NEED TO BE TAKEN APART. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11208765May 20, 2019
STRUCTURE:BODY
VEHICLE WAS PARKED IN THE DRIVEWAY. UPON WASHING THE CAB WITH A LOWER PRESSURE GARDEN HOSE A LARGE HOLE FORMED IN THE BACK CORNER OF THE CAB. UPON CLOSER INSPECTION IT APPEARS TO BE RUSTED FROM THE INSIDE OUT. I CHECK THE OTHER SIDE OF THE CAB AND SEE THAT THE PAINT IS BADLY BUBBLED UP INDICATING RUST UNDER THE PAINT ON THAT SIDE AS WELL. THE CLEAR COAT WAS STILL INTACT IN BOTH PLACES. I WOULD'VE EXPECTED TO CAB TO OUTLAST THE WINDSHIELD WIPERS, BUT THAT'S NOT THE CASE. THIS TRUCK LOOKS SHOW ROOM FLOOR NEW AND HAS NEVER EVEN BEEN TO THE SALT BELT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11208840May 20, 2019
ENGINE
EXHAUST STUDS BROKE TOOK TO SHOP FOR REPAIR GOT BACK STILL EXHAUST LEAK TOOK BACK HAD TO REPLACE DRIVER SIDE MANIFORD WAS TOLD BY DODGE DEALER SHOP THAT NEW DESIGN STUDS WAS AVAILABLE CAUSE OF THE PROBLEM DODGE HAD WITH STUDS BREAKING PAID OVER $1200 FOR THIS WORK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11208414May 18, 2019
SERVICE BRAKES
WHILE DRIVING ON A CITY STREET, I LOST MY POWER STEERING, CAUSING ME TO ALMOST HAVE A REAR END COLLISION WITH THE VEHICLE IN FRONT OF ME. I HAD MY TRUCK TOWED TO A LOCAL DEALERSHIP, THEY FOUND MY BRAKE SYSTEM TO BE CONTAMINATED AND TOLD ME THAT ALL PARTS OF THE SYSTEM WITH RUBBER IN THEM WOULD HAVE TO BE REPLACED. AFTER ABOUT A WEEK AND A HALF, I WAS INFORMED THAT THEY COULD FIND ALL THE PARTS EXCEPT ONE, THE COMBINATION OR PROPORTIONING VALVE. I PAID FOR THE DIAGNOSTICS TEST AND HAD THE TRUCK TOWED TO ANOTHER LOCAL DEALER-I NEEDED A SECOND OPINION, NOT UNDERSTANDING WHY A DEALERSHIP COULD NOT FIX MY TRUCK. I TOLD THE SECOND DEALERSHIP MY STORY, THEY DID A DIAGNOSTIC TEST OF THEIR OWN AND CAME UP WITH THE SAME EXACT CONCLUSION, INCLUDING THE FACT THAT THEY COULD NOT FIND THE COMBINATION VALVE. I BOUGHT ANOTHER CAR AND WAS PLANNING ON SELLING THE TRUCK, BUT NOW AM UNABLE TO DO THAT, AS IT HAS NO BRAKES AND THEY CAN'T BE FIXED. I'M WRITING THIS IN HOPES THAT SOMEONE ELSE THAT IS LOOKING TO BUY A TRUCK LIKE THIS UNDERSTANDS THE SITUATION IF THIS PROBLEM HAPPENS TO THEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11208416May 18, 2019
ENGINE
TRUCK SHUTS DOWN ON OCCASIONS WHEN YOU STEP ON THE BRAKES?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11208231May 17, 2019
WHEELS
THE TIRE PRESSURE SYSTEM IN ONE TIRE CONTINUOUSLY GOES OUT. THE ORIGINAL SENSOR HAS BEEN REPROGRAMMED TWICE THEN IT WAS REPLACED AND THE REPLACEMENT CONTINUES TO GO OUT. IT WILL BE GETTING REPLACED FOR A SECOND TIME THIS WEEK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11207969May 16, 2019
SERVICE BRAKES, ELECTRICAL SYSTEM, STEERING
AS I WAS DRIVING ABOUT 40 MPH, AND APPROACHING THE CURVES ON THE ROAD AHEAD OF ME, I LOST CONTROL OF MY VEHICLE BECAUSE I HAD NO POWER STEERING, GAS, OR BRAKES. ALL GAUGES DROPPED TO 0 AND I HAD TO COAST TO BE ABLE TO STOP. HAD I MADE IT TO THE CURVES, BY VEHICLE WOULD OF CRASHED OFF THE SIDE OF ROAD. APPARENTLY THE PCM WENT BAD. THIS IS NOT A PART THAT SHOULD EVER GO BAD. THIS PART MALFUNCTION COULD OF KILLED ME OR SOMEONE ELSE. NONETHELESS IT WAS ALSO $1303, TOWING FEES, AND 5 DAYS OF CAR RENTAL. THIS IS ABSOLUTELY UNACCEPTABLE AND I DON'T WANT THIS TO HAPPEN TO ANOTHER DRIVER. THERE SHOULD BE A RECALL OF THIS PART. I NOW HAVE A FEAR WHEN I DRIVE THE TRUCK I HAVE ALWAYS LOVED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11208050May 16, 2019
AIR BAGS, UNKNOWN OR OTHER
I WAS INVOLVED IN AN ACCIDENT ON MAY 3RD 2019 WHERE I STRUCK A VEHICLE THAT HAD JUST ENTERED THE TWO LANE HIGHWAY FROM THE SHOULDER OF THE ROAD AND CROSSED IN FRONT OF ME. I HIT HER AT 45 MPH RESULTING IN HEAVY FROM END DAMAGE WHICH I'M STILL WAITING ON THE INSURANCE COMPANY TO DECIDE IF IT WILL BE REPAIRED OR TOTALED OUT. I'M FEARING IT'S TOTALED. ANYWAY I'M CONTACTING YOU BECAUSE MY AIRBAGS DIDN'T DEPLOY. I'M IN NO MANNER AN AUTOMOTIVE ENGINEER SO I CAN'T EXPLAIN WHY THY DIDN'T DEPLOY I'M JUST WANTING YOU TO KNOW THEY DIDN'T. THE VEHICLE I HIT WAS DIAGONAL TO ME,
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11208128May 16, 2019
ELECTRICAL SYSTEM
TRIED TO GET THE TRUCK STARTED AND COULD NOT GET IT TO WORK. TOOK THE KEYS OUT AND THROW THEM UP ON THE DASH AND THE TRUCK STARTED AND ALL ELECTRONICAL STUFF IN TRUCK CAME ON. THEN WHEN DRIVING HOME IT WOULD REV UP AND DOWN AND WOULD TRY TO SHUT OFF WHEN I HAD TO STOP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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