Dodge Ram Complaints

27,062 consumer complaints on file.

#11574135February 26, 2024
POWER TRAIN
Rear axle pinion nut was loosening and pinion was leaking.I had this happen on another 2006 RAM 1500 where the nut backed all the way off and the drive shaft hit the road.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11573673February 23, 2024
STEERING
STEERING WENT OUT AND TRUCK ROLLED. VERIFIED PER MECHANIC FAILURE ON RECALLED PART/S
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11573257February 22, 2024
ELECTRICAL SYSTEM
WIN module failure. When driving down the road/highway, the vehicle will turn off with no warning of any problems. The key can be removed while the vehicle is still running. The vehicle will start up with the key cranked diagonally but when released the vehicle dies making it more difficult to start the vehicle after it dies while driving down the road/highway. When a bump is hit in the road the key moves and the vehicle dies. We have spoken to the local Dodge dealership who confirmed that it is a WIN module issue while servicing the vehicle due to other recalls as well as several locksmiths.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11573494February 22, 2024
SEAT BELTS
The drivers side and passanger side seat belts are locked in the seats. There is no fix, you cant drive truck because you can not use the seat belts, they are made into the seats. No one sells part for it. The seat belts will not extend. The seat belts just stopped working, no warning.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11572583February 18, 2024
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
The Totally Integrated Power Module (TIPM) system installed in 2009-2012 Ram vehicles is prone to premature failure, resulting in the sudden cessation of the fuel pump while the vehicle is in operation. This critical malfunction poses significant safety hazards, including the potential for collisions with other vehicles, pedestrians, or stationary objects. Despite the persistence of this issue over several years, no official recall has been initiated to address it. Furthermore, in an attempt to mitigate the TIPM's failure and maintain continuous fuel pump operation, some individuals have resorted to unauthorized modifications, commonly referred to as "Jerry rigging," by bypassing the system with improvised wiring to maintain a constant "hot status." However, this makeshift solution introduces additional risks, including the heightened potential for serious fires due to the bypassed safety mechanisms. Given the severity of these safety concerns and the absence of a comprehensive recall, there is a pressing need for the manufacturer to take decisive action to rectify the TIPM system's deficiencies and ensure the safety of affected vehicles and their occupants.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11571361February 12, 2024
ELECTRICAL SYSTEM
Fuse box caught on fire while driving
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11571135February 10, 2024
VISIBILITY/WIPER
This is a safety concern I have faced on multiple occasions with this pickup. I have owned it since new and kept up on maintenance and recalls. Today it happened again. What it is, the windshield wipers will erratically wipe, sometimes not wipe, not shut off, as well as come on at random. I reside in the wet side of the state of Oregon where it can be super dangerous to loose wipers in a torrential downpour of rain or snow. This pickup get use predominately for pulling trailers, which yet again adds another layer of danger when I lose much visibility of the road ahead of me. The first time this got really bad I took it to the dealer out of warranty and they diagnosed for three hours to tell me it was 90% probable that it was the Total Ingratiated Power Control Module. I said yes I will pay the total combined $1,400 to hopefully fix the problem. At times after this it has had occasional issues. Today, [XXX], it was acting about like it did the years ago that the dealer extracted, what I felt to be good money, to fix windshield wipers. I suspect in the round of diagnosis they may have messed with the wiper motor and made things marginally better for the years that I have since got out of it. On the dealer fix I researched the problem and it seemed to be kinda common in 2006 Dodge Rams at the time. Today I was doing more research to go about fixing this problem myself since the dealer fix has always been unsatisfactory to me. In this research I found two recalls for 2008-2009 Dodge Rams (NHTSA campaign #s 09V08400 & 09E009000) with what sound to be the same problem. Did a little more digging and between the part numbers, the parts appear to be the same between the model year 2006 & 2008 Dodge Ram, 2500 SLT diesel engine (this probably true to other trim and drive train too). Should this recall be extended to other vehicles that also share the same part, if it is truly the same part off the factory floor? I know I fight similar trouble. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATIO
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11570959February 9, 2024
AIR BAGS
The contact owned a 2004 Dodge Ram. The contact stated that while her husband was driving at 30 MPH, another driver in an unknown truck ran a red light and crashed into the vehicle. The air bags did not deploy. The driver sustained injuries to his thigh; medical attention was provided, but he later succumbed to his injuries. A police report was filed. There was no reported fire. The vehicle was towed to a tow lot. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The vehicle was deemed a total loss by the insurance company. The contact stated that the failure was related to NHTSA Campaign Number: 15V313000 (Air Bags). The failure mileage was approximately 70,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
1
#11570542February 7, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2012 Ram 1500. The contact stated that upon taking the vehicle to an independent mechanic for an oil change, he was made aware that the fuel tank strap bracket was corroded and had detached from the fuel tank. No warning lights were illuminated. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 18V160000 (Fuel System, Gasoline) but the VIN was not included. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 145,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11570579February 7, 2024
AIR BAGS
Unknown
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11570220February 6, 2024
TIRES:SIDEWALL
travelstar ecopath a/t size LT265/70R17 a large bubble developed on sidewall. about 3 inches in diameter. tire only had about 5000 miles on it. i was on a trip with my truck camper mounted on bed of truck. returned from trip and noticed the bulge. truck is single rear axle with one tire on each side. travel speed was 55 to 60 mph. if tire had blown out truck and camper would have flipped over. i called manufacturer of tire, was told to contact walmart where i purchased tire. contacted walmart, was told to contact manufacturer. classic runaround.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11570261February 6, 2024
FUEL/PROPULSION SYSTEM
Truck has a faulty fuel pump relay which causes the pump to run constantly or not at all. This can cause the vehicle not to start, or to not perform correctly while driving and potentially cause accidents. This is a known issue among mechanics and there are a couple of bypass methods to fix - the relay is not serviceable being located in the TIPM. No warnings are associated with this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11567983January 26, 2024
STRUCTURE, ELECTRICAL SYSTEM
The contact owns a 2011 Ram 1500. The contact stated that the vehicle was experiencing electrical failures. The contact stated that while approaching the vehicle with the key fob, the doors would unlock independently, and the windows would roll down independently. The contact also stated that the front driver's side window had failed to roll down while using the power window switch. The contact stated that the failure had been recurring intermittently. Additionally, the contact stated that he had noticed moisture in the storage compartments underneath the rear passenger's side and rear driver's side seats. The contact stated that he also noticed that the rear driver's side floorboard was wet. The contact stated that upon retrieving items from the storage compartment underneath the rear passenger's side seat, he noticed that there was approximately 1-inch of water in the storage compartment and there was mold behind the rear passenger's side seat. The contact stated that he vacuumed out the water out with a hose, and then used a towel. Additionally, the contact stated that upon inspecting the vehicle after it had rained the following day, he noticed that there was water in the storage compartments underneath the rear driver's side and passenger's side seats. The contact also noticed that the floorboard on the rear driver's side and passenger's side was significantly wet, and there was a water mark on the ceiling. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11567227January 23, 2024
POWER TRAIN, ELECTRICAL SYSTEM
The contact owns a 2012 Ram 1500. The contact stated when the vehicle was turned off and in park, he accidentally bumped the gear shit lever and the vehicle slipped out of park (P) without the brake pedal being depressed. The contact researched online and related the failure to NHTSA Campaign Number: 17V821000 (Power Train). The contact stated that he had attempted to set numerous appointments with a local dealer but was unable to set an appointment for the vehicle. Additionally, while driving approximately 55 MPH the contact stated that he began to smell a burning plastic odor. The contact stated no warning light was illuminated. The contact observed that smoke was being emitted from the defroster vents on the top of the dash board. The contact stated that he pulled off of the roadway and shut the vehicle off. The contact stated as he exited the vehicle he observed pieces of burning melted plastic were dripping from under the dash and onto the vehicle floor carpets. The contact stated he called the fire department. The fire department arrived and extinguished the flames with a chemical fire extinguisher. The contact stated that the dash board and the right front passenger side were burned by the flames. There was extensive damage to the dashboard. The contact stated that the police also arrived but was not sure if a report had been written. The vehicle was towed to an impound lot. The manufacturer was not informed of the failure. The contact stated that prior to the fire the contact had been smelling a burnt plastic smell when using the heater/defroster. The failure mileage was approximately 95,700. The VIN was not available.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11567268January 23, 2024
FUEL SYSTEM, GASOLINE, ELECTRICAL SYSTEM
The contact owns a 2011 RAM 1500. The contact stated that while driving at an undisclosed speed, the vehicle stalled and lost motive power. The vehicle was towed to Meineke where it was diagnosed with a failed fuel pump. The contact was informed that the fuel pump needed to be replaced. The vehicle was towed to an independent mechanic where it was diagnosed with a failed integrated power module (TIPM). The contact was informed that the TIPM needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 153,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11566292January 18, 2024
LATCHES/LOCKS/LINKAGES
The contact owns a 1996 Dodge Ram 1500. The contact stated while driving 45 MPH, the hood flew open and struck the windshield. The contact immediately veered to the side of the road. The contact stated that the hood was bent, and the windshield was cracked due to the failure. The contact was able to drive to the residence at a slow speed. The vehicle was taken to the dealer, who informed the contact that the failure was related to NHTSA Campaign Number: 01V040000 (Latches/Locks/Linkages). The dealer informed the contact that he would be charged a repair fee for the replacement of the hood, the grill, the windshield, and components; however, the parts were not available. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 152,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11565266January 13, 2024
SUSPENSION
Rear axle spindle started to grind then locked up and ripped assembly housing apart. Recall on certain trucks of same year same model
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11565274January 13, 2024
ELECTRICAL SYSTEM, ENGINE, STEERING
2012 Dodge Ram 1500 5.7 liter HEMI Completely shut down turned off losing ALL power I was 9n the freeway with my kids that was the first time my power steering doesn't work at all when this happens happens about 8 to 12 times a week and to make things better if I hit a bump truck shuts down also I t'' can be driving along and all my indicator light come on everything starts beeping and my wipers go crazy it's like my truck is possessed it's unbelievably dangerous and a major inconvenience I'm late for work kids late for school
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11565198January 12, 2024
SERVICE BRAKES
The ESP/BAS warning lights came on. I had the truck diagnosed and the Automatic Braking System has failed. Chrysler/Fiat has discontinued the parts necessary to repair the vehicle and they don't appear to be available in the US anymore. If it cannot be repaired, this poses a dire crash/accident risk to me and my family. I can't imagine a manufacturer not providing parts for such a significant safety risk. Thanks for your time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11563062January 2, 2024
ELECTRICAL SYSTEM
My truck stalled on I26 in Johnson City; I was able to get to the shoulder and was able to get it started again, and it seemed to work ok. After that I started having issues with it not starting, but if I turned the key off, and tried again it would start. I searched the internet and found that the TIPM module in this model truck is the culprit for this issue and that there is a "work around that is sold on EBAY and other sites where the fuel pump relay is bypassed by using a wire and providing power to the fuel pump from the battery voltage of the ACC side of the switch. Last week I turned the truck off, and all electrical functions stopped working it was as if my battery was gone. After another internet search, this issue leads back to the TIPM module and to my surprise I found a recall 14V115 on the 2011 2012Dodge Durango and Jeep for the exact same issues that I am experiencing with my truck. As I continued to search, I found MANY repair facilities that can "fix" this problem in their shops. I believe based on what I have been told that this TIPM is the same for the RAM truck series also. Can you please let me know why DODGE RAM has not added this model to their recall; I talked to their customer recall support and the answer I got was I'm sorry sir, but your model truck isn't covered under that recall # it is the Durango and Jeep models only; and that was it. Thanks for your investigation into this matter for all of the RAM owners out there. Be safe on the road and thank you for watching out for the consumer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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