Dodge Ram Complaints

27,062 consumer complaints on file.

#11003664July 7, 2017
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2004 DODGE RAM 2500. THE CONTACT STATED THAT THE FUEL PUMP FAILED TO FUNCTION. THE VEHICLE STALLED AND WAS UNABLE TO BE DRIVEN. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO REPLACED THE FUEL PUMP. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER ISSUED A TECHNICAL SERVICE BULLETIN, BUT A REMEDY WAS UNAVAILABLE.THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 71,741. UPDATED 08/23/17*LJ *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11003742July 7, 2017
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, EXTERIOR LIGHTING
PARKED IN MY DRIVEWAY OVERNIGHT NOT RUNNING. ALL INTERIOR LIGHTING INCLUDING DASH LIGHTING WENT OUT ALONG WITH EXHAUST BREAK, TOW HAUL, CARGO LIGHT. CRUISE CONTROL. AND HORN. UPON TAKING TO DEALER THEY SAID THE TIPM HAS FAILED AND NEEDED REPLACED AT A INSTALLED COST OF $1156.90
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11003553July 7, 2017
STRUCTURE:BODY
DASH IS CRACKED ALL WAY CAUSING A SAFETY PROBLEM WITH SHARP PIECES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11003564July 7, 2017
ENGINE
I'VE HAD MY 2012 RAM 1500 FOR ALMOST 3 YEARS NOW. IT JUST STARTED MAKING A TICKING NOISE COMING FROM THE ENGINE. FROM WHEN I START TO WHEN I TURN IT OFF. I'VE DONE MAY RESEARCH AND I'M NOT THE ONLY ONE THAT HAS THIS ISSUE. I'M A DIE HARD RAM FAN. THIS NEEDS TO GET RECALLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11003242July 6, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2005 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V352000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE STERLING DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY.THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 08/23/17*LJ UPDATED 8/25/2017*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11003287July 6, 2017
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
TL* THE CONTACT OWNS A 2003 DODGE RAM 1500. WHILE DRIVING APPROXIMATELY 35 MPH, THE REAR WHEELS SUDDENLY SEIZED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE REAR DIFFERENTIAL AND AXLE MALFUNCTIONED AND WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 137,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11003502July 6, 2017
AIR BAGS, STEERING
TOOK VEHICLE INTO JACKSONS OF ENID, 4405 W OWEN GARRIOTT RD, ENID, OK 73703 ON 4/27/17 FOR SAFETY RECALL RELATED WORK ON PASSENGER AIR BAG INFLATOR AND OUTER TIE ROD ASSEMBLY. AIR BAG LIGHT WAS COMING ON SPORADICALLY AND INCREASINGLY OFTEN. WORK PERFORMED, IF ANY, BY JACKSONS OF ENID DID NOT SOLVE THE PROBLEM. AIR BAG LIGHT CAME ON WITHIN A MILE OF THE BUSINESS AND CONTINUES AT VARIOUS SPEEDS AND FOR LONGER PERIODS OF TIME. OUTER TIE ROD ASSEMBLY??? CAN'T TELL. . WHAT AM I SUPPOSED TO DO? WAIT UNTIL THE AIRBAG INFLATES WHILE I AM DRIVING, POSSIBLY INJURING MYSELF OR OTHERS? OR MAYBE LOSE A FRONT WHEEL? THIS IS NOT THE ONLY DISTURBING ENCOUNTER THAT I HAVE EXPERIENCED AT THIS BUSINESS. CALL ME ((580) 984-1200). I DO NOT TRUST JACKSONS OF ENID AND THEY ARE THE ONLY GAME IN TOWN. TRIED TO CONTACT BBB, BUT THEY ARE NOT BBB AFFILIATED. GO FIGURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11003523July 6, 2017
ENGINE
LOUD TICKING FROM ENGINE POSSIBLE MANIFOLD. HAD THE TICKING FOR YEARS, BUT WAS TOLD BY DODEGLAND OF COLUMIBA SC THAT IT WAS NOT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11003078July 5, 2017
SERVICE BRAKES, STEERING
LOST MY BRAKES AND STEERING WHILE DRIVING DOWN THE HWY DOING 65. LOST ALL BRAKE POWER AND POWER STEERING.THE MOTOR RUNS BUT HAVE NO BRAKES AND POWER STEERING. LOOKING AT IT I'M NOT THE ONLY ONE WHO HAS HAD THIS PROBLEM. I HAVE 2 YOUNG KIDS AND THEY COULD HAVE BEEN BADLY HURT IF I WASN'T ABLE TO MAN HANDLE THE TRUCK. DEFINITELY A SAFETY ISSUE THAT NEEDS TO BE LOOKED INTO. NOT SURE WHAT IS CAUSING IT. IS THERE ANYTHING YOU CAN DO TO LOOK INTO THIS CAUSE NOW I'M SCARED TO DRIVE MY TRUCK. ESPECIALLY WITH MY KIDS IN IT. I'M NOT SURE WHAT CAN BE DONE ABOUT THIS BUT I WOULD REALLY HATE TO SEE SOMETHING BAD HAPPEN TO A FAMILY FOR A ISSUE LIKE THIS. I THANK YOU FOR YOUR TIME AND I HOPE TO HEAR A RESPONSE BACK FROM YOU ABOUT THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11003077July 5, 2017
ELECTRICAL SYSTEM
WHILE DRIVING MY SON TO DAYCARE THE TRUCK JUST SHUT OFF WHILE WE WERE DRIVING DOWN THE ROAD I HAD TO COAST OVER TO THE TURNING LANE PUT THE TRUCK IN PARK AND IT TOOK SEVERAL MINUTES TO GET THE TRUCK STARTED BACK CONTINUED ON OUR WAY PULLED INTO THE DAYCARE AND THE TRUCK DIED AGAIN AFTER I HIT A BUMP IN THE DRIVEWAY AND ALMOST HIT THE DUMPSTER PULLING INTO THE SCHOOL BECAUSE I LOST STEERING AND BRAKES THEN AFTER 10 MINUTES OF TURNING THE TRUCK ON AND OFF ON AND OFF ON AND OFF TRYING TO GET IT TO STAY RUNNING IT FINALLY STARTED SO I CALLED THE DEALERSHIP EXPLAIN TO THEM WHAT WAS GOING ON MADE AN APPOINTMENT TO BRING IT IN THAT DAY AND ON THE WAY THERE IT DIED AGAIN AFTER CROSSING OVER SOME RAILROAD TRACKS SO WHEN I GOT THERE THEY TOOK THE TRUCK AND THEN THEY CALLED ME TODAY JANUARY 5TH AND THEY TOLD ME THEY TOLD ME IT WAS THE WIND MODULE AND THAT IT WAS GOING TO COST $876 TO REPLACE IT. I'VE NOTICED SEVERAL RECALLS FOR THE SAME EXACT PROBLEM ON OTHER VEHICLE MODELS SO I'M INTERESTED IN KNOWING WHY IF THE SAME PROBLEMS OCCURRING ON OTHER VEHICLES WHY ISN'T MY TRUCK UNDER RECALL??
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11003128July 5, 2017
POWER TRAIN
TL* THE CONTACT OWNS A 2000 DODGE RAM WAGON. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE CONTACT STATED THAT THE TRANSMISSION GEAR SHIFT LEVER WAS NOT LOCKED BUT, WHEN THE LEVER WAS TOUCHED, THE GEARS SHIFTED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 52,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11002962July 4, 2017
STRUCTURE:BODY
I'M CONCERNED THE CRACKED DASH WILL BECOME SHARP PLASTIC PROJECTILES IF THE AIRBAG EVER DEPLOYS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11002814July 3, 2017
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 1992 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 93E034000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. WHILE APPROXIMATELY 55 MPH, THE VEHICLE ACCELERATED OUT OF CONTROL AND CRASHED INTO A SAFETY BARRIER. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED BACK PAIN THAT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS DAMAGED AND TOWED TO THE CONTACT'S RESIDENCE. THE DEALER WAS CONTACTED (VICTORY DODGE, SHALLOTTE, NC, 910-550-3289) AND STATED THAT THE RECALL PART WAS NO LONGER AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND OFFERED A $2,000 SETTLEMENT PLUS REIMBURSEMENT OF REPAIR EXPENSES THAT THE CONTACT INCURRED. THE CONTACT REFUSED THE OFFER AND STATED THAT THE OFFER WAS TOO LOW. THE CONTACT WANTED THE RECALL REPAIRS PERFORMED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 114,000. PARTS DISTRIBUTION DISCONNECT.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11002913July 3, 2017
UNKNOWN OR OTHER
HEAT CAUSED THE DASH TO DRY OUT AND CRACK INTO LARGE JAGGED PIECES, THAT COULD HAVE FATAL CONSEQUENCES IF IN ANY TYPE OF ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11002540June 30, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2003 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V312000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. ANNAPOLIS DODGE OF ANNAPOLIS, MARYLAND WAS CONTACTED ABOUT THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE, BUT WOULD BE AVAILABLE WITHIN ONE WEEK. THE MANUFACTURER WAS MADE NOT AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11002361June 29, 2017
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNED A 2004 DODGE RAM 1500. WHILE THE VEHICLE WAS PARKED IN THE DRIVEWAY FOR OVER TWENTY-FOUR HOURS, WITHOUT BEING STARTED OR DRIVEN, IT CAUGHT ON FIRE. THE FIRE DEPARTMENT WAS NOTIFIED AND EXTINGUISHED THE FIRE. A FIRE REPORT WAS FILED. THE CONTACT STATED THAT A SPECIAL INVESTIGATOR WAS DISPATCHED FROM FCA TO INSPECT THE VEHICLE. DUE TO THE AGE OF THE VEHICLE AND NO DETERMINATION OF WHAT CAUSED THE FIRE, THE CONTACT WAS INFORMED THAT THE MANUFACTURER WAS NOT RESPONSIBLE FOR PROVIDING ADDITIONAL ASSISTANCE. THE CONTACT WAS PROVIDED CASE NUMBER: 30972693 BY THE INVESTIGATOR. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 100,000. THE VEHICLE WAS DESTROYED.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11001885June 28, 2017
AIR BAGS
THE AIR BAG COVER IS COMING APART FROM THE 1'OCLOCK POSITION TO THE 8 O'CLOCK POISTION. I'VE TAKEN IT TO THE LOCAL DEALERSHIP AND THEY WANT $700 TO REPALCE THE AIRBAG WHICH IS ATTACHED TO THE COVER. WHY SHOULD I HAVE TO PAY FOR A SAFETY ITEM THAT SHOULD STILL BE COVERED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11001927June 28, 2017
ENGINE
DRIVING DOWN THE ROAD AND THE ENGINE SHUTS OFF.....RANDOMLY HAPPENS - EXTREMELY DANGEROUS...HAPPENS ON THE HIGHWAY TOO. NO RECALL OR ANYTHING ON THIS ISSUE........WHY IS THIS NOT A HIGH PRIORITY......A CLASS ACTION LAWSUIT WON'T DO FAMILIES ANY GOOD WHEN A LIFE OR SEVERAL LIFES ARE LOST.....PLEASE MAKE THIS A TOP PRIORITY. THANK YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11001998June 28, 2017
SUSPENSION, WHEELS
TL* THE CONTACT OWNS A 2010 DODGE RAM 3500. WHILE DRIVING APPROXIMATELY 60 MPH IN THE LEFT LANE, THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE FRONT TIRES. THE FRONT DRIVER'S SIDE TIRE BLEW OUT AND, WHILE COASTING OVER TO THE SIDE OF THE ROAD, THE SUSPENSION BECAME DAMAGED FROM THE FAILURE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP WHERE THE COSMETIC DAMAGES WERE REPAIRED. THE VEHICLE WAS NOT INSPECTED AND DIAGNOSED BY AN AUTHORIZED DEALER TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 28,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11001598June 27, 2017
SUSPENSION
WHILE DRIVING APPROXIMATELY 50 MILES PER HOUR THE REAR END SIEZED UP CAUSING VEHICLE TO COME TO A COMPLETE HALT AND THROWING DRIVESHAFT FROM VEHICLE CAUSING A TWO LANE CLOSURE UNTIL DRIVE SHAFT COULD BE RETRIEVED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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