Dodge Ram Complaints

27,062 consumer complaints on file.

#11015761August 16, 2017
AIR BAGS
"TAKATA RECALL" ON AUGUST 3, 2017 IN RESPONSE TO A RECALL NOTICE FROM CAR PROS RENTON CHRYSLER JEEP DODGE RAM TO HAVE THE PASSENGER AIR BAG REPLACED I TOOK MY TRUCK TO THEIR SHOP. WITHIN MINUTES OF LEAVING THE DEALERSHIP AFTER THE AIR BAG WAS ALLEGEDLY INSTALLED PROPERLY THE AIR BAG LIGHT CAME ON AND I CALLED THE DEALERSHIP AND THEY INSTRUCTED ME TO BRING IT BACK. I RESCHEDULED THE RETURN FOR AUGUST 11, 2017. I RETURNED THE TRUCK AT &:30 AM AUGUST 11, 2017. I EAS TOLD I WOULD NEED TO PAY $140 FOR A DIAGNOSIS TO DETERMINE WHY THEIR INSTALLATION FAILED. A NUMBER OF HOURS LATER THEY CALLED AND SAID THEY HAD DETERMINED THE PROBLEM. WHEN I RETURNED TO THE DEALERSHIP THEY PRESENTED ME WITH 11AUG17 AND INFORMED ME IT WOULD COST ANOTHER $289.95 TO REPLACE A SWITCH IN THE NEWLY INSTALLED, RECALLED AIR BAG. I THOUGHT THE PURPOSE OF THE RECALL WAS TO PROTECT PASSENGERS FROM INJUTY OR DEATH FROM DEFECTIVE PRODUCTS MADE BY TAKATA AND INSTALLED BY CHRYSLER AND I BELIEVE MY PASSENGERS ARE STILL AT EQUAL RISK AS THEY WERE BEFORE THE RECALL. ON THE 11AUG17 IVOICE WAS A LIST OF 9 ITEMS THAT ALLEGEDLY NEEDED PROMPT ATTENTION. NONE OF THESE APPEARED WEEKS BEFORE ON 16AUG17 AND MOST HAD ALREADY BEEN ADDRESSED BY OTHERS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11015756August 16, 2017
STEERING
TL* THE CONTACT OWNS A 2012 RAM 3500. WHILE DRIVING DOWN A HILL AT 65 MPH, THE CONTACT HEARD A CLUNKING NOISE. UPON INSPECTION, HE NOTICED THAT THE POWER STEERING PUMP MADE THE CLUNKING NOISE. THE CONTACT SEARCHED UNDERNEATH THE HOOD AND NOTICED LEAKAGE FROM THE STEERING GEAR BOX. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE STEERING GEAR BOX WAS LEAKING AND THAT THE VEHICLE NEEDED TO BE TAKEN TO A CHRYSLER DEALER. THE VEHICLE WAS TOWED TO ANCHORAGE CHRYSLER DODGE JEEP RAM CENTER (LOCATED AT 2601 E 5TH AVE, ANCHORAGE, AK 99501 (907) 276-1331) WHERE IT WAS DIAGNOSED THAT THE PITMAN ARM WAS DAMAGED AND LOOSE AND THE STEERING GEAR BOX NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VEHICLE WAS OUT OF WARRANTY. THE CONTACT WAS PROVIDED CASE NUMBER: [XXX]. THE FAILURE MILEAGE WAS 81,000. UPDATED 10/17/17*LJ THE CONSUMER STATED INDEPENDANT MECHANIC FLUIDS ARE BELOW CERTAIN FLUID LEVEL. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11015800August 16, 2017
UNKNOWN OR OTHER
UPON PLACING MY SEATBELT ON I LOOKED AT THE SILVER PART THAT IS THE OUTER PORTIONS OF THE CONTROLS , RIGHT NEXT TO THE 4W DR BUTTON AND THERE WAS A CIRCULAR ACTUAL MELTED AREA, WHEN TOUCHED WAS ROUGH/BURNT, COULD SEE THE BLACK PLASTIC UNDERNEATH . NO OTHER AREAS NOTED. . TOOK TO DODGE, AND THEY STATE, AFTER HAVING THE TRUCK 4 DAYS , THEY STATEMENT AS TO CAUSE IS, " THAT IT IS A DIRECT SUN BURNED PORTION ZEROED IN THRU THE BACK WINDOW THAT HEATED IT UP, MELTED THE CIRCULAR AREA AND IS NOT UNDER WARRENTY. WE HAVE A MEGA CAB, ALL TINTED, WAS IN OUR DRIVEWAY WHICH IS COVERED W/TALL FIR TREES. WE HAVE LIVED HERE FOR 24 YRS. WE ARE AFRAID IT WILL CAUSE A FIRE AS DODGE WOULD NOT LOOK FOR THE CAUSE. THE ENGINE LIGHT CAME ON & WE WHERE TAKING IT IN FOR ANOTHER AIR FLOW DETECTOR AS THIS HAS BEEN THE 3RD ONE REPLACED, R/T SMOG GAGETS. WE R BOTH RETIRED AND DO NOT TAKE ANY TRIPS, D/T MY AND MY HUSBANDS CONDITIONS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11015842August 16, 2017
UNKNOWN OR OTHER
I WAS REVERSING FROM MY DRIVE WAY AND THEN PUT MY TRUCK ON DRIVE TO GO UP THE DRIVE WAY AND THEN TURNED THE GEAR SHIFT COUNTER CLOCK WISE TO PUT IT ON PARK. GOT OUT OF MY TRUCK AND WALKED IN FRONT OF IT AND THEN RAN INSIDE THE HOUSE TO GRAB WHAT I FORGOT. WHEN I CAME BACK OUTSIDE, MY TRUCK WAS MOVING FOWARD BY ITSELF, THE TRUCK SHIFTED BY ITSELF FROM PARK TO DRIVE. I RAN TO THE PASSENGER SIDE AND TURNED THE KNOB BACK TO PARK TO STOP THE TRUCK. THE TRUCK HIT THE CORNER OF THE HOUSE AND DAMAGED MY HOUSE AND TRUCK. I WAS LUCKY ENOUGH TO STOP IT BEFORE IT WENT ALL THE WAY INSIDE THE HOUSE. THANK GOD I'M HERE TO TELL THE STORY AND NOT UNDER THE TIRE. I TRIED REPORTING TO CHRYSELER AND THEY SAID IT WAS MY FAULT FOR NOT PUTTING THE PARKING BREAK ON AND I STEPPED OUT AND LEFT THE TRUCK RUNNNING. I EXPLAINED TO THEM THAT ITS NOT A MANUAL TRANSMISSION AND IT WASNT PARKED DOWNHILL. GOT NOTHING OUT OF THEM!
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11015449August 15, 2017
ENGINE
DRIVING ON HIGHWAY STARTED TO HEAR TAPPING NOISE COMING FROM FRONT PASSENGER SIDE EXHAUST MANIFOLD FOUND TWO BROKEN EXAUST MANIFOLD BOLTS THAT WERE MAKING THIS TAPPING NOISE. MY TRUCK ONLY HAS 90,OOO + MILES ON IT HAS NEVER BEEN OFF ROAD I'M THE ORIGINAL OWNER ON THIS TRUCK HAS NEVER BEEN ABUSED EVER, AND KNOW THIS HAPPENS PLEASE LOOK INTO THIS EXHAUST LEAKING PROBLEM. WHY WOULD THIS HAPPEN,I'VE NEVER EXPERIENCED THIS KIND OF PROBLEM BEFORE, ME AND MY WIFE ARE REALLY CONCERNED ABOUT EXHAUST FUMES KNOW DRIVING AROUND TOWN WHAT SHOULD WE DO. A MECHANIC IS TRYING TO CHARGE ME OVER $500.00 FOR THIS FIX AND NO GUARANTEE THAT NEW BOLTS ARE NOT GOING TO BREAK AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11015184August 14, 2017
UNKNOWN OR OTHER
DASH BOARD CRACKED IN MANY PIECES. PIECES ARE FALLING INTO A/C VENTS, WHEN A/C IS TURNED SOME PIECES BLOW OUT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11015245August 14, 2017
STEERING, SUSPENSION
AT HIGHWAY SPEEDS, THE TRUCK CAN BEGIN SHAKING VIOLENTLY AND BECOME UNCONTROLLABLE. IT IS A WIDELY KNOWN ISSUE CALLED "DEATH WOBBLE" I ALMOST WRECKED, IT WOULD HAVE BEEN A COLLISION IF IT HAPPENED IN HEAVY TRAFFIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11014982August 14, 2017
ELECTRICAL SYSTEM, ENGINE
WHILE DRIVING MY 2012 RAM 1500 MY TRUCK SEEMED TO LAG GOING UP HILL FROM ABOUT 10MPH UP TILL ABOUT 40 OR SO. LOOKED DOWN AT THE DASH AND NOTICED THAT THE TRUCK WAS SHOWING THAT IT WAS IN 4TH GEAR. TRIED USING THE STEPTRONIC SHIFTER TO PUT INTO A LOWER GEAR AND IT WOULD NOT SWITCH. PULLED OFF INTO A PARKING LOT AND TURNED OFF MY TRUCK AND WAITED A BIT AND THEN TURNED BACK ON AGAIN. SHIFTED INTO REVERSE WITH NO ISSUE BUT DRIVE WAS STILL SHOWING 4TH GEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11014536August 11, 2017
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, EXTERIOR LIGHTING
TIPM HAS WENT OUT ON TRUCK. HEAD LAMPS, BLINKERS DO NOT WORK PROPERLY. WILL REPLACE TIPM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11014551August 11, 2017
STEERING, SUSPENSION
PART 01: NOTICED PREMATURE INBOARD FRONT TIRE WEAR AND CUPPING ON BOTH LH AND RH FRONT TIRES AT AROUND 28000 MILES. PART 02: EXPERIENCED "DEATH WOBBLE" (UNCONTROLLABLE SHAKING OF VEHICLE, SEVERE SHAKING OF STEERING WHEEL, INABILITY TO STEER VEHICLE) AT APPROX 34500 MILES. THIS HAPPENED WHEN CROSSING RAILROAD TRACKS AT APPROXIMATELY 40 MPH. SHAKING STOPPED WHEN I BROUGHT THE TRUCK TO A COMPLETE STOP IN THE ROADWAY, WHICH NEARLY CAUSED AN ACCIDENT WITH A SEMI TRUCK FOLLOWING BEHIND. PART 03: TOOK VEHICLE TO TIRE SHOP TO PURCHASE 2 NEW FRONT TIRES, AND ALSO ASKED FOR STEERING ALIGNMENT. WAS TOLD AND SHOWN BY TIRE SHOP THAT ALIGNMENT COULD NOT BE PERFORMED DUE TO DEFECTIVE/WORN/LOOSE FRONT BALL JOINTS (BOTH SIDES, UPPER AND LOWER). VEHICLE HAS 35200 MILES WHEN NEW TIRES PURCHASED. TIRE SHOP SUGGESTED THAT ROOT CAUSE OF "DEATH WOBBLE" MIGHT BE DEFECTIVE BALL JOINTS. TIRE SHOP CONFIRMED PREMATURE TIRE WARE WAS CAUSED BY DEFECTIVE BALL JOINTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11014171August 10, 2017
FUEL/PROPULSION SYSTEM
SOMETIMES WHEN DRIVING THE VEHICLE RPMS REV AND DOWN THE A LIGHT ON DASH COMES ON.THE LIGHT SYMBOL LOOKS LIKE A LIGHTING BOLT WITH TWO LINES ONE IN EACH SIDE OF LIGHTING BOLT. SWITCH TRUCK OFF AND RESTART THE LIGHT GOES OFF AND TRUCK RUNS FINE. IT MIGHT NOT DO IT AGAIN A DAY OR SOMETIMES A WEEK OR SO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11014189August 10, 2017
POWER TRAIN
TL* THE CONTACT OWNS A 2004 DODGE RAM 1500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY AT 60 MPH WHEN THE VEHICLE'S DRIVER SHAFT DISCONNECTED CAUSING BOTH REAR WHEELS TO LOCK. THE CONTACT LOST CONTROL OF THE VEHICLE. THE CONTACT WAS ABLE TO GET THE VEHICLE TO COME TO A STOP AND HAD THE VEHICLE TOWED TO THE HOME. THE CONTACT STATED THAT AFTER LOOKING AT THE VEHICLE THEY FOUND THAT THE PINONS ON THE DRIVE SHAFT WERE LOOSE. THE CONTACT CONTACTED THE HAYES CHRYSLER DODGE DEALER AND INFORMED THE CONTACT THAT THERE WERE NO RECALLS RELATING TO THE REAR AXEL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11014222August 10, 2017
STEERING
TRACK BAR MOUNT CAME OFF OF THE FRAME OF THE TRUCK ......PULLING ONTO ROAD FROM DRIVEWAG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11014236August 10, 2017
UNKNOWN OR OTHER
IT TAKES SEVERAL ATTEMPTS TO START THE VEHICLE. THERE IS A PROBLEM WITH THE IGNITION SWITCH. IT HAS TO BE IN THE PERFECT SPOT FOR THE ENGINE TO FIRE. WITH IN THE PAST WEEK, THE TRUCK WILL NO SHUT DOWN WHILE DRIVING. FORTUNATELY ALL INCIDENT HAVE BEEN ON DIRTY STREETS .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11013906August 9, 2017
ENGINE, POWER TRAIN
SCR CATALYST SYSTEM, ENGINE LIGHT ON FOR IT, EVERY OTHER RTUCK WITH THIS SYSTEM HAS BEEN RECALLED ALREADY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11013913August 9, 2017
POWER TRAIN
TL* THE CONTACT OWNS A 2004 DODGE RAM 1500. WHILE DRIVING 45 MPH, THE REAR WHEELS SEIZED AND THE DRIVESHAFT DETACHED WITHOUT WARNING. THE PINION NUT FAILED AND DETACHED AND THE REAR END NEEDED TO BE REBUILT OR REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT TO REPORT THE FAILURE TO NHTSA. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V796000 (POWER TRAIN). THE APPROXIMATE FAILURE MILEAGE WAS 99,000. UPDATED 10/25/17*LJ THE CONSUMER STATED THE VEHICLE WAS REPAIRED. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11013743August 8, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2003 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V312000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE SOUTH POINT DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11013744August 8, 2017
EXTERIOR LIGHTING
TAKATA RECALL THE WIRING FOR HEADLIGHT SWITCH BURNT UP AND SWITCH MELTED I SAW A LOT OF THE SAME PROBLEMS ON THE INTERNET BUT NO RECALL ON THE 1500 JUST THE 3500 FOR THE SAME PROBLEM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11013392August 7, 2017
STRUCTURE:BODY, WHEELS, EXTERIOR LIGHTING
HAPPENED ON BOTH SIDES 2 MONTH APART. LOUD BANG AND RUMBLE. INSIDE TIRE, TREAD CAME OFF OF TIRE. DAMAGED INSIDE OF WHEEL WELL, RUNNING LIGHTS, FENDERS ON THE DUALLY, METAL SUPPORTS ON FENDER. NEVER HAD THIS HAPPEN IN 30+ YEARS OF TOWING AND DRIVING TRUCKS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11013526August 7, 2017
SERVICE BRAKES
TL* THE CONTACT OWNS A 2001 DODGE RAM 1500. WHILE DRIVING 50 MPH, THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO RESPOND. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 200,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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