Dodge Ram Complaints

27,062 consumer complaints on file.

#11053465December 8, 2017
SUSPENSION
AT 34500 MILES. THE FRONT SUSPENSION "TRACK BAR" WAS COMPLETELY WORN OUT. AS A RESULT AT 40 MPH (HWY 2 IN MT DRIVING STRAIGHT IN THE EAST BOUND LANE) I EXPERIENCED SUCH A VIBRATION THAT THE TRUCK WAS UNCONTROLLABLE AND MY ONLY OPTION WAS TO SLOW DOWN WITHOUT BRAKING. LUCKILY THERE WERE NO ONCOMING TRAFFIC SO NO ACCIDENT OR DAMAGE TO THE TRUCK OCCURRED, THANK GOD. I REPLACED THE TRACK BAR AND THE STEERING DAMPER AS WELL AND THE TRUCK IS NOW FINE. I DID SOME RESEARCH ON THIS ONLY TO DISCOVER THAT CHRYSLER HAS KNOW ABOUT THIS PROBLEM FOR OVER A DECADE, YET THE PROBLEM STILL EXISTS. WHEN TALKING TO A DEALER IN IDAHO, I WAS TOLD THAT THE DODGE DEATH WOBBLE IS COMMON. THIS IS DANGEROUS. THE TRUCK SHOOK SO BAD THAT EVERYTHING WAS BLURRY UNTIL THE WOBBLE STOPPED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11052909December 7, 2017
AIR BAGS
DEFECTIVE AIRBAGS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11052993December 7, 2017
UNKNOWN OR OTHER
DASH BREAKING UP TRYING TO GET PIECES OF SO THEY WILL NOT CAUSE ANY INJURIES IF IN ACCIDENT CUT HAND ON SHARP EDGES LEFT NOW AM SCARED OF DASH IF I DO GET IN ACCIDENT WHAT WE'LL HAPPEN WHEN THIS SHRAPNEL IS FLYING AROUND AND PROPELLED BY AIR BAG
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11053354December 7, 2017
STEERING, SUSPENSION
ALL 4 BALL JOINTS HAVE REQUIRED REPLACING WITHIN THE FIRST 4 YEARS OF THE LIFE OF THE TRUCK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11053348December 7, 2017
AIR BAGS, SEAT BELTS, UNKNOWN OR OTHER
I CALLED THE DEALERSHIP TO SCHEDULE MY RECALL REPAIR. THEY TOLD ME I DID NOT HAVE ANY ACTIVE RECALLS ON MY VEHICLE. AFTER AN UNPLEASANT BACK AND FORTH I WAS FINALLY ABLE TO GET A MANAGER OR "ADVISOR" ON THE PHONE. THE ADVISOR DETERMINED THAT I DID IN FACT HAVE AN ACTIVE RECALL. THIS ERROR WAS EXTREMELY UNPROFESSIONAL, UNACCEPTABLE AND COULD HAVE ENDANGERED MY LIFE AND THE LIVES OF ANYONE IN MY VEHICLE AS THE SAFETY RISK OF THE RECALL IS "THE LOSS OF AIR BAG AND SEAT BELT PRETENSIONER DEPLOYMENT CAPABILITY DURING A CRASH MAY INCREASE THE RISK OF INJURY OR DEATH." (NHTSA RECALL NUMBER17V-302). WHILE THIS INSTANCE IS THE MOST EGREGIOUS FROM A SAFETY PERSPECTIVE, THIS IS NOT THE FIRST TIME OURISMAN JCD OF ALEXANDRA, VA HAS BEEN RECKLESS OR NEGLIGENT WITH MY VEHICLE AND I WOULD LIKE TO FILE A FORMAL COMPLAINT. ERRORS LIKE THIS COULD LEAD TO MYSELF OR SOMEONE ELSE GETTING SERIOUSLY INJURED OR WORSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11053352December 7, 2017
STEERING
NOVEMBER, 2015, THE TIE ROD ASSEMBLY WAS REPLACED UNDER RECALL ON MY 2012 RAM 3500 DIESEL. ON MAY 29, 2017 THE TIE ROD ASSEMBLY FAILED CAUSING LOSS OF STEERING CONTROL IN THE TRUCK. FORTUNATELY IT WAS IN TOWN AT 35 MPH AND I WAS ABLE TO STOP THE VEHICLE WITHOUT ACCIDENT OR INJURY. RAM SERVICE REPLACED THE TIE ROD ASSEMBLY BUT WITH THE SAME TYPE RECALL REPLACEMENT PARTS THAT FAILED 2 1/2 YEARS AFTER REPLACEMENT. I DO NOT FEEL CONFIDENT IN THE SAFETY OF THIS VEHICLE STEERING RELIABILITY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11052677December 5, 2017
FUEL/PROPULSION SYSTEM
WHEN I STOP AT TRAFFIC LIGHT/STOP SIGN DIESEL FUMES COME THROUGH THE VENTS AND INTO THE CAB. FUMES ARE VERY STRONG. THIS ALL STARTED THE FIRST YEAR I OWNED THE TRUCK BACK IN 2011 (BOUGHT NEW). ONCE YOU TAKE OFF DOWN THE ROAD WITH WINDOWS OPEN FUMES CLEAR OUT BUT COME BACK WHEN YOU STOP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11052496December 5, 2017
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2010 DODGE RAM 3500. WHILE DRIVING 55 MPH, THE ENGINE SHUT OFF AND ALL POWER WAS LOST WITHOUT WARNING. THE CONTACT BUMPED THE KEY AND THE VEHICLE RESTARTED. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE HOME WITHOUT FAILURE. THE VEHICLE WAS TOWED TO SCRANTON DODGE CHRYSLER JEEP RAM (1146 WYOMING AVE, SCRANTON, PA 18509 (570) 344-1261) WHERE IT WAS DIAGNOSED WITH AN IGNITION SWITCH FAILURE THAT NEEDED REPLACEMENT. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 130,000. *TT UPDATED 9/18/18*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11052549December 5, 2017
EXTERIOR LIGHTING
MY HEADLIGHTS ON MY 2012 RAM 1500 ST ARE HORRIBLE. MY FOG LIGHTS ARE BRIGHTER THEN THE LOW BEAM ON THE VEHICLE WHICH MAKES IT DANGEROUS TO DRIVE AT NIGHT. I ALMOST GOT INTO AN ACCIDENT BECAUSE THE HEADLIGHTS, BOTH LOW AND HIGH ARE NOT BRIGHT ENOUGH TO SEE PAST 10 FEET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11052574December 5, 2017
STEERING
LOSS OF STEERING CONTROL WHILE DRIVING. AS A LAST MINUTE THOUGHT I DECIDED TO STOP AT A CONVENIENCE STORE BEFORE HEADING DOWN THE HIGHWAY, DOWN A HILL WHICH HAD A SHARP U SHAPED TURN AT THE BOTTOM. WHEN MAKING A RIGHT HAND TURN INTO THE PARKING LOT THE STEERING WHEEL BECAME DISENGAGED AND BEGAN TO SPIN COMPLETELY AROUND WITHOUT ANY CONTROL. HAD I CONTINUED ON MY WAY I HATE TO THINK HOW I WOULD HAVE SURVIVED WHAT WAITED AT THE BOTTOM OF THE HILL. I'M NOT A MECHANIC BUT IT SEEMS THE STEERING ROD BOLT WAS NOT INSTALLED PROPERLY AND WAS NOT COMPLETELY THROUGH THE HOLES TO THE CONNECTION. THANKFULLY, I HAD TURNED INTO A PARKING LOT WHEN IT LOST CONNECTION. I'M SURE THIS HAS SOMETHING TO DO WITH RECALLS: N62, N49, L16, H46, H36.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11052629December 5, 2017
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, VISIBILITY/WIPER
MY TRUCK FOR ABOUT A YEAR NOW HAS BEEN HAVING ISSUES WITH THE FUEL SYSTEM NOT WORKING PROPERLY. OVER TIME IT HAS GOT A LOT WORSE I WENT THROUGH AND REPLACED THE FUEL PUMP WITH THE ORIGINAL PUMP AND STILL HASN'T HELPED. THROUGH RESEARCH I WAS ABLE TO NARROW IT DOWN TO A TIPM ISSUE. NOT ONLY IS IT AFFECTING MY FUEL SYSTEM BUT ALSO THE WINDSHIELD WIPERS WILL AT RANDOM GO UP A FEW INCHES WHEN UNLOCKING THE TRUCK OR OPENING THE DOOR. THE FUEL SYSTEM ISSUE IS WHEN I GO TO START IT WILL JUST CRANK CONSTANTLY AND NOT START TO NOW I MIGHT GET IT STARTED AFTER A FEW ATTEMPTS BUT THEN IT JUST STALLS AFTER A SECOND OF RUNNING. IT HAS ALSO AT TIME WHILE DRIVING JUST RANDOMLY STALLED IN THE MIDDLE OF THE ROAD CREATING A HAZARD OF A ACCIDENT. I SEE THIS SEEMS TO BE A COMMON ISSUE WITHIN THESE TRUCKS BUT NOTHING HAS BEEN RECALLED FOR THE ISSUE. I HAVE HAD TO RECENTLY PULL THE FUSE EVERY TIME I PARK FOR A PERIOD OF TIME TO PREVENT THE FUEL PUMP FROM CONSTANTLY RUNNING AND KILLING MY BATTERY WHICH HAPPENED JUST THE OTHER DAY. BACK IN AUGUST I HAD TO PURCHASE A NEW BATTERY DUE TO THE OTHER ONE DYING ON ME I BELIEVE DUE TO THE FUEL PUMP TIPM ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11052147December 4, 2017
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
MY TRUCK CAUGHT ON FIRE IN ENGINE AREA , ENGULFED BACK TO THE BOX WHOLE TRUCK DESTROYED! INSPECTOR NOT KNOW WHAT CAUSED FIRE. TRUCK WAS TOTALED. STATIONARY FOR TWO HOURS AT WORK.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11052411December 4, 2017
POWER TRAIN
PINION NUT CAME OFF CAUSING REAR DIFFERENTIAL TO LOCK UP AND ALMOST CAUSE AN ACCIDENT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11052074December 3, 2017
POWER TRAIN
I WAS DRIVING ON THE HIGHWAY THEN HEARD A LOUD THUMP AND THE DRIVER SIDE REAR WHEEL IS PUSHED OUT AND IT NO LONGER ENGAGES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11051672December 1, 2017
UNKNOWN OR OTHER
WHILE DRIVING A HUGE CRACKING NOISE CREATED A VERY LARGE HOLE IN THE FRONT DASH JUST UNDER THE WINDSHIELD. PIECES OF THIS FLEW OUT INTO THE CAB CREATING A DRIVING HAZARD. PIECES CONTINUE TO BREAK OFF AS I NOW HAVE A HUGE HOLE THAT I HAVE NO ONE HAS ANY IDEA HOW TO REPAIR. THE DASH MATERIAL MUST BE DEFECTIVE AS I HAVE NEVER HAD ANY OTHER CARS/TRUCKS WITH THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11051714December 1, 2017
STEERING, WHEELS
DEATH WOBBLE 11/28/17 YOU ALREADY KNOW WHAT THE DEATH WOBBLE IS. UNCONTROLLABLE SHAKING OF THE FRONT END MAKING IT DIFFICULT TO STOP AND STEER TRUCK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11051740December 1, 2017
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
LIGHTING SOCKETS AND OTHER ELECTRICAL PARTS ARE MELTING AND SMOKING CAUSING EVERYTHING NOT WORK. CURRENTLY NOT WORKING AFTER BEING REPLACE IN WITHIN THE LAST 3 MONTHS: HEADLIGHTS, REVERSE LIGHTS, PARKING SENSORS (4), HEATED SEATS, RANDOMLY THE NAVIGATION/MUSIC SYSTEM, UNLOCKING/LOCKING WITH KEY FOB (RANDOMLY), ABS SENSORS, 4 WHEEL DRIVE BEING TURNED OFF AND ON, THE PARKING BRAKE RANDOMLY TURNING OFF AND ON. I WILL BE DRIVING AND THINGS WILL SLOWING START TO NOT WORK. SOMETIMES THE LIGHTS DON'T WORK WHEN I GO TO LEAVE IN THE EARLY MORNING AND I HAVE TO TAKE A DIFFERENT VEHICLE SINCE YOU CANNOT LEGALLY DRIVE WITHOUT WORKING LIGHTS IN THE DARK. MULTIPLE CAR REPAIR SHOPS HAVE TRIED NUMEROUS THINGS TO FIX IT. WE HAVE SPENT UNDER 4K IN REPAIRS ON A TRUCK WE HAVE OWNED LESS THAN A YEAR, AND WE ARE NOW BEING TOLD WE ARE GOING TO HAVE TO SPEND 1K PLUS LABOR COSTS TO REPLACE THE TIPM AND ANOTHER COUPLE HUNDRED TO BRING IT TO A DEALERSHIP AFTER AND HAVE IT "REFLASHED"
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11051783December 1, 2017
ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL
TL-CONTACT OWNS A 1994 DODGE RAM PICKUP TRUCK.... INQUIRED ABOUT GENERAL RECALLS... CONTACT HAD VEHICLE TOWED TO DODGE DEALERSHIP AFTER CATCHING FIRE DUE TO RECALL... DASHBOARD CAUGHT ON FIRE WHILE DRIVING... DEALERSHIP HAD INVESTIGATIONS TEAM COME OUT TO INSPECT TRUCK AFTER FIRE... TRUCK HAD BEEN REPAIRED AFTER FIRE... DEALERSHIPHAS DEAD ENGINE CABLE ... THROTTLE OF TRUCK IS FAILING... DEALERSHIP IS REFUSING TO FIX RECALL DUE TO TRUCK BEING REPAIRED AFTER FIRE.... DEALERSHIP STATED INSPECTION NEEDS TO BE DONE BEFORE THROTTLE CAN BE FIXED.... CONTACT WAS GIVEN NUMBER TO FEDERAL TRADE COMMISSION AT 202-366-2222 MAY 10,2000 MANUFACTURER RECALL NUMBER875 NHTSA RECALL NUMBER00V-135 RECALL STATUSRECALL INCOMPLETE SUMMARYTHE AFFECTED VEHICLES WERE BUILT WITH AN IGNITION SWITCH AND WIRING THAT COULD OVERHEAT. 853-1403. PLEASE HAVE YOUR VIN READY WHEN CALLING.NHTSA. YOU CAN PROVE THE REPAIRS WERE MADE.) HOWEVER, IF THE COURT ULTIMATELY RULES THE DEFECT IS NOT SAFETY-RELATED, FEDERAL LAW DOES NOT REQUIRE THAT THE MANUFACTURER REIMBURSE YOU FOR THE REPAIR WORKCHAPTER 301 OF TITLE 49 OF THE UNITED STATES CODE (U.S.C.) REQUIRES A MANUFACTURER OF MOTOR VEHICLES OR ITEMS OF MOTOR VEHICLE EQUIPMENT THAT CONTAIN A DEFECT RELATING TO MOTOR VEHICLE SAFETY TO REMEDY THE DEFECT WITHOUT CHARGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11051819December 1, 2017
UNKNOWN OR OTHER
PLASTIC DASH I'D FALLING APART STUFF FALLING OFF SHARP OBJECTS NOT SO SURE DASH ISN'T GOING TO FALL DOWN AROUND MY FEET AND KEEP ME FROM BRAKING AS NEEDED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11051547November 30, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2004 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V313000 AND 16V352000 (AIR BAGS). THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO CERRITOS DODGE (18803 STUDEBAKER RD, CERRITOS, CA 90703, PHONE: (562) 402-5335), BUT THE PART WAS ON BACKORDER. THE CONTACT THEN TOOK THE VEHICLE TO GLENN E. THOMAS DODGE (2100 E SPRING ST, SIGNAL HILL, CA 90755, PHONE: (562) 426-5111), BUT THE PART WAS NOT AVAILABLE. THE CONTACT WAS INFORMED THAT HE WOULD BE PLACED ON A WAITING LIST. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND DID NOT ASSIST. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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