Dodge Ram Complaints

27,062 consumer complaints on file.

#11075605March 1, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V313000 (AIR BAGS) AND 16V352000 (AIR BAGS) SEVERAL MONTHS AGO. THE DEALER (CERRITOS DODGE CHRYSLER JEEP RAM, 18803 STUDEBAKER RD, CERRITOS, CA 90703, (562) 402-5335) STATED THAT PARTS WERE AVAILABLE. THE CONTACT WAITED FOR A RESPONSE FROM THE DEALER FOR WEEKS AND RECEIVED NO FOLLOW-UP. THE MANUFACTURER WAS CONTACTED TO ADDRESS PART AVAILABILITY AND THE RECALL REPAIR BUT THE PARTS FOR THE RECALL REMEDIES WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11075639March 1, 2018
SERVICE BRAKES
THE BREAK TRANSMISSION SHIFT INTERLOCK LOCKING PIN ON VEHICLE MAY BECOME STUCK IN THE OPEN POSITION ALLOWING THE TRANSMISSION TO BE SHIFTED OUT OF PARK AND TO ANY GEAR POSITION WITHOUT DEPRESSION OF THE BRAKE PEDAL AND/OR WITHOUT THE KEY IN THE IGNITION - DEALERSHIP WON'T HAVE THE PARTS AVAILABLE TO FIX THE RECALL UNTIL "PROBABLY AROUND SUMMER TIME," ACCORDING TO THE SERVICE DEPARTMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11075667March 1, 2018
ENGINE
AS I'M DRIVING,THE TRUCK JUST SHUTS OFF WHEN COMING TO A STOP SIGN OR RED LIGHT FOR A FEW WEEKS NOW. TODAY I CAME WITH IN INCHES OF MY LIFE WHEN AS I WAS TURNING INTO A DRIVEWAY IT JUST SHUT OFF. ON SOCIAL MEDIA I HAVE SEEN QUITE A FEW COMPLAINTS WITH THIS SAME ISSUE. BUT YET THERE ARE NO RECALLS FOR THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11075506February 28, 2018
ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2012 RAM 3500. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V821000 (POWER TRAIN); HOWEVER, THE PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT RECEIVED A RECALL NOTICE. THE CONTACT STATED THAT THERE HAD BEEN ENGINE AND TRANSMISSION FAILURES WITH NO SOLUTION FROM CENTRAL JEEP CHRYSLER DODGE RAM OF RAYNHAM (191 US-44, RAYNHAM, MA 02767, (508) 823-0101) AFTER SEVERAL REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL) AND 13V344000 (POWER TRAIN). THE MANUFACTURER ISSUED 13 TSBS FOR THE ENGINE AND 1 TSB FOR THE POWER TRAIN. THE FAILURE MILEAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11075552February 28, 2018
POWER TRAIN
ON FEBRUARY 11, 2018, WHILE RETURNING HOME FROM EMT TRAINING, I HEARD A WHINING NOISE AND THEN BOOM. PINION NUT BACKED OFF, DROPPED DOWN INTO THE GEAR AREA CAUSING MY DRIVE SHAFT AND YOKE TO BREAK AND MY REAR END TO LOCK UP, PUTTING ME INTO A SKID. I FOUND 35 OTHER COMPLAINTS WHERE CHRYSLER CORPORATION WAS NOTIFIED AND NOTHING WAS DONE. I ALSO FOUND OUT THAT THE 2WD TRUCKS WERE RECALLED BUT NOT THE 4WD. WHEN I CONTACTED CHRYSLER CORPORATION, I WAS TOLD TO KEEP MY RECEIPTS AND IF ANY RECALLS WERE TO COME THEY WOULD CONTACT ME. CHRYSLER KNOWS OF THE PROBLEM BUT WILL DO NOTHING ABOUT IT. THEY PUT MY LIFE AND MY FAMILIES LIVES IN DANGER AND WILL NOT HONOR THEIR MISTAKE. THE FOLLOWING LINK IS ALL OTHER COMPLAINTS: HTTPS://WWW.CARCOMPLAINTS.COM/DODGE/RAM_1500/2003/DRIVETRAIN/REAR_DIFFERENTIAL_FAILURE.SHTML.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11075181February 27, 2018
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
2 YEARS AGO HAD TO REPLACE THE TIPM ON MY TRUCK AND NOE ITS STARTING TO MESS UP AGAIN. TRUCKS JUST DIES WHILE DRIVING NO WARNING. IT JUST A MATTER OF TIME BEFORE I HAVE TO REPLACE IT AGAIN. IT SHOULD BE A RECALL. IT COST ME 1500.00 TO REPAIR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11075194February 27, 2018
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS, ENGINE
TL* THE CONTACT OWNS A 2012 RAM 1500. WHILE THE VEHICLE WAS IDLING IN THE PARK POSITION, THE ENGINE INADVERTENTLY SHUT OFF AND THE AIR BAG, THROTTLE CONTROL, TRAILER BRAKE, CHECK ENGINE, AND OTHER WARNING INDICATORS ILLUMINATED. THE CONTACT, A CERTIFIED CHEVROLET INDEPENDENT MECHANIC, DIAGNOSED THAT THE FUSE BLOCK OPENED UP AND CAUSED THE POWER TRAIN RELAY TO SHUT DOWN. THE FUSE BLOCK NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER AND DEALER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 57,730.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11075206February 27, 2018
STRUCTURE:BODY
2/25 I DISCOVERED THE FRAME CROSSMEMBER WHERE ONE OF THE TWO STRAPS WHICH HOLD UP THE FUEL TANK RUSTED AWAY TO THE POINT THAT THE STRAP HAS FALLEN OUT OF THE FRAME. I CONTACTED RAM CUSTOMER CARE VIA ONLINE CHAT ASKING FOR A REPAIR ESTIMATE, IF THEY COULD VERIFY THAT THE PART NUMBER I HAVE LOCATED CAN ACTUALLY RECTIFY THE SITUATION, IF THEY COULD VERIFY IF THE TSB I'VE LOCATED IS RELATED TO THIS ISSUE, AND IF THEY COULD ADVISE WHICH DEALER CLOSE TO ME HAS AN ON-SITE BODY SHOP TO PERFORM THE REPAIR AND IF THEY'RE HIGHLY RATED BY FCA, AND THEIR ONLY RESPONSE WAS TO ADVISE THEY CAN SCHEDULE AN APPOINTMENT FOR ME AND PROVIDE THE NUMBER FOR ROADSIDE ASSISTANCE, WHICH THEY WERE UNWILLING TO COVER TRANSPORTATION COSTS. THE ATTACHED FILES SHOW THE STRAP ITSELF WHICH IS INTACT, THE PORTION OF THE FRAME WHICH THE STRAP PULLED OUT OF AND IS RUSTED, A PICTURE OF HOW LOW THE FUEL TANK IS CURRENTLY HANGING, AND THE PDF OF THE CONVERSATION WITH THE FCA REPRESENTATIVE WHICH OCCURRED 2/27.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11075209February 27, 2018
SERVICE BRAKES
TL* THE CONTACT OWNS A 2011 RAM 1500. THE CONTACT STATED THAT BOTH BRAKE CALIPERS FAILED AND CAUSED THE ROTORS TO FAIL. THERE WERE NO WARNING INDICATORS ILLUMINATED BEFORE OR AFTER THE FAILURE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE DEALER WAS NOT NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 57,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11075279February 27, 2018
TIRES
TL* THE CONTACT OWNS A 1998 DODGE RAM 2500 EQUIPPED WITH FOUR MASTERCRAFT COURSER AXT (NA) TIRES, SIZE: 285/75/R16/ (NA). THE TIRES WERE PURCHASED IN JANUARY OF 2018. WHILE DRIVING APPROXIMATELY 65 MPH AND PULLING A TRAILER, THE FRONT PASSENGER TIRE SUDDENLY BLEW OUT. DURING THE INCIDENT, THE FRONT PASSENGER RIM WAS DESTROYED. THE CONTACT INDICATED THAT THE EXACT TIRE PRESSURE WAS CHECKED BEFORE STARTING THE TRIP. THE MANUFACTURER AND LOCAL DEALER (ELLISTON REPAIR AND TIRE IN FREDRICKTOWN, OHIO WERE NOTIFIED. THE VIN AND VEHICLE FAILURE MILEAGE WERE UNKNOWN. THE TIRE FAILURE MILEAGE WAS 100.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11075326February 27, 2018
ENGINE
THE EXHAUST MANIFOLD BOLTED TO THE ENGINE BLOCK IS LEAKING AT 75000 MILES, UPON FURTHER INVESTIGATION THIS IS DUE TO BOLTS BREAKING OFF AT THE ENGINE BLOCK LEVEL. BOLTS ARE SHEARING INSIDE THE ENGINE HOLE THREADS. THIS IS A VERY DISTINCT AND REOCCURRING ISSUE PLAGUED BY EVERY DODGE RAM OWNER. PLEASE PERFORM A SEARCH AT GOOGLE (OR ANY OTHER ENGINE), KEYWORDS "DODGE RAM EXHAUST MANIFOLD LEAK" (HTTPS://WWW.GOOGLE.COM/SEARCH?Q=DODGE+RAM+EXHAUST+MANIFOLD+LEAK&OQ=DODGE+RAM). THERE IS A VERY LOUD DISTINCT TICKING NOISE COMING FROM THE RIGHT SIDE ENGINE MANIFOLD. AFTER 30-60 SECONDS IT ALMOST DISAPPEARS; SIMILAR TO ANY OTHER VIDEO OR COMPLAINT FOUND ON THE WWW. SOME HAVE CALLED THEIR DODGE DEALER COMPLAINING ABOUT IT AND EVEN THE DEALERS ARE RECOGNIZING THAT IT IS A FLAW BUT A RECALL WILL NEVER HAPPEN!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11075003February 26, 2018
ENGINE
TL* THE CONTACT OWNS A 2005 DODGE RAM 1500. WHILE DRIVING VARIOUS SPEEDS, THE DRIVESHAFT MALFUNCTIONED. THE CONTACT STATED THAT THERE WAS A LOUD NOISE UNDER THE VEHICLE AS IF SOMETHING WERE BEING DRAGGED ACROSS THE GROUND. COURTESY AUTO GROUP IN VALRICO, FLORIDA WAS MADE AWARE OF THE FAILURE AND STATED THAT THE DRIVESHAFT NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 106,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11075005February 26, 2018
SERVICE BRAKES
IT IS A POWER BRAKE PEDAL THAT IS MADE TO MOVE BACKWARD AND FORWARD. THE BRAKE PEDAL MOVES FROM LEFT TO RIGHT. NEVER MOVED AT ALL BEFORE. SOMETHING MUST HAVE BROKE. DOES NOT FEEL OR LOOK TO BE SAFE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11074985February 26, 2018
ENGINE
TSB# 18-003-08, I HAVE HAD THIS OIL SENDING UNIT REPLACED 2 TIMES WITHIN ONE YEAR AND DODGE HAS A TSB OUT THERE TO FIX IT. ALTHOUGH MY WARRANTY IS OUT OF DATE THIS IS A HUGE SAFETY ISSUE. WHEN THE SWITCH STARTS TO FAIL THE UNIT SENDS A MESSAGE TO THE ON BOARD COMPUTER TO TURN ON THE CHECK GAUGES LIGHT AND REDUCES THE RPMS AND STALLS OUT THE VEHICLE. DODGE HAS A TSB TO ADDRESS THIS PROBLEM BUT REFUSES TO DO IT WITHOUT CHARGING. DODGE KNEW THIS ISSUE WELL BEFORE THE VEHICLE WAS OUT OF WARRANTY BUT DID NOT NOTIFY THE OWNERS TO ADDRESS THE ISSUE. IT HAS NOW BECOME A SAFETY ISSUE WITH MY TRUCK AND NEARLY CAUSING 2 CRASHES. I HAVE ASKED DODGE VIA CHAT TO APPROVE THE UPDATE TO MY ON BOARD COMPUTER TSB# 18-003-18 AND THEY REFUSE. I DON'T SEE HOW THEY CAN FORCE THE CUSTOMER TO PAY $100 PLUS TO FIX AN ISSUE THAT THEY SHOULD HAVE TAKEN CARE OF REGARDLESS. I HAVE NOW HAD TO PAY 100'S TO REPLACE A OIL SENDING UNIT THAT NO LONGER WORKS WITH THE TRUCKS COMPUTER DUE TO DEFECTIVE SOFTWARE USED BY DODGE..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11074873February 25, 2018
WHEELS
RELEASED THE EMERGENCY BRAKE WHEN GETTING READY TO START ROLLING WAS TOWING A TRAILER. HEARD A SNAP AFTER ROLLING A FEW FEET, THE EMERGENCY BRAKE DID NOT DISENGAGE WHEN RELEASED AND THE BACKING PLATE ON THE CALIPER SNAPPED OFF. I BELIEVE THE COLD FREEZING TEMPS TIRED OUTSIDE AFFECTED THE ENGAGEMENT MECHANISM AND PREVENTED IT FROM ACTUALLY RELEASING THE EMERGENCY BRAKE .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11074613February 24, 2018
POWER TRAIN, STEERING
WHILE MY DEALERSHIP HAS TAKEN CARE OF MY 3 ISSUES HERE, I WANT TO LET FOLKS KNOW: FRONT END STEERING. 2 YRS AFTER PURCHASE, I STARTED TO HAVE FRONT END STEERING SHIMMY. THE FIRST TIME, THE TIE ROD BECAME LOOSE, AND WAS REPLACED BY THE DEALERSHIP. 2ND TIME, I WAS BACKING OUT OF MY DRIVEWAY, (LOOSE SAND) AND THE TIE ROD END LITERALLY SNAPPED IN 2, RENDERING THE STEERING USELESS. READING THE LADIES STORY ABOUT HER HUSBAND BEING TICKETED FOR FALLING ASLEEP WHEN I HAVE HAD IT HAPPEN TO MY TRUCK I THOUGHT I NEEDED TO SPEAK OUT. DRIVE LINE ISSUE: THE SUPPORT BEARING ON THE DRIVE SHAFT, WENT WHILE DRIVING WITH OUT NOTICE. LUCKILY I WAS DRIVING DOWN MY DRIVE WAY WHICH IS ABOUT 500 FEET LONG AND WASN'T GOING BUT ABOUT 15 MPH. IT HAD TO BE TOWED IN AND WAS COVERED UNDER WARRANTY. I LOVE MY TRUCK AND CURRENTLY HAVE 136K MILES ON IT. THE FUEL MILEAGE WASN'T IMPRESSIVE BUT MINOR MODS HAVE BROUGHT IT CLOSER TO 20 MPG WHEN EMPTY. I THINK I STILL HAVE PICTURES OF BOTH THE SNAPPED TIE ROD AND WHEN IT WAS WORE OUT. LUCKILY I WASN'T GOING FAST WHEN THE SNAP HAPPENED, BUT THE SAND SHOULDN'T HAVE TORQUED THE TIE ROD SO HARD TO SNAP IT WHEN BACKING OUT OF THE DRIVE WAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11074663February 24, 2018
SERVICE BRAKES
MY FIANCEE WAS DRIVING AND TRIED TO STOP AT A TRAFFIC SIGNAL AND NEARLY WRECKING INTO ONCOMING TRAFFIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11074695February 24, 2018
ENGINE, FUEL/PROPULSION SYSTEM
TRUCK DIES WHILE DRIVING AND MAKES IT EXTREMELY HARD TO STEER ! SEEMS TO BE SOME SORT OF FUEL PROBLEM ! THIS HAS BEEN ONGOING FOR SEVERAL YEARS AND I DON'T TRUST IT TO ATTEMPT TO DRIVE IN TRAFFIC TO A DEALER FOR REPAIRS ! THE TRUCK CURRENTLY HAS APPROX. 87,000 ORIGINAL MILES ON IT ! PROBLEM SEEM TO START SHORTLY AFTER LAST DEALER VISIT IN 2008 FOR REPLACEMENT OF A/C DUCTING UNDER DASH ! DEALER SHUT DOWN RIGHT AFTER OUR PRESIDENT TOOK OFFICE, AS DID MANY OF THE LOCAL DODGE DEALERS ! TO ME, IT ACTS AS IF THE FUEL JUST SHUTS OFF. HARD TO RESTART OR STEER - DEFINITELY A SAFETY HAZARD ! WHILE SURFING THE INTERNET FOR LIKE COMPLAINTS, MOST ALL COMPLAINTS OF THE SAME NATURE, SAY THAT DODGE IS AWARE OF THE PROBLEM AND WILL DO NOTHING ! I'M A 100 % SERVICE CONNECTED DOUBLE AMPUTEE, AND NEED THIS VEHICLE FOR TRANSPORTATION AND TRAVEL TO THE VA HOSPITAL 45 MILES AWAY FROM WHERE I LIVE ! I CAN'T AFFORD ANOTHER VEHICLE AT THIS TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11074464February 23, 2018
SUSPENSION, POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
TL* THE CONTACT OWNS A 2010 RAM 1500. WHILE DRIVING APPROXIMATELY 45 MPH, THE REAR WHEELS LOCKED UP AND THE VEHICLE STOPPED IN THE MIDDLE OF THE ROAD. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE DRIVE SHAFT WAS BENT AND THE PINION NUT AND BEARINGS WERE SHAVED OFF. THE VEHICLE WAS REPAIRED BY THE INDEPENDENT MECHANIC. ALSO, WHILE DRIVING APPROXIMATELY 55 MPH AFTER THE REPAIRS WERE PERFORMED, ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS DRIVEN TO COURTESY CHRYSLER/DODGE IN CONYERS GEORGIA WHERE IT WAS DIAGNOSED THAT THE TRANSFER CASE FRACTURED AND NEEDED REPLACEMENT. THE INDEPENDENT MECHANIC NOTIFIED THE CONTACT OF NHTSA CAMPAIGN NUMBER: 13V038000 (SUSPENSION). THE VEHICLE REMAINED AT THE DEALER TO BE REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 87,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11074598February 23, 2018
ELECTRICAL SYSTEM
SPEEDOMETER NOT WORKING, ABS AND BROKE LIGHTS NOT WORKING. FOUND A FORUM WITH HUNDREDS OF OTHERS HAVING THIS SAME ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Dodge Ram