Dodge Journey Complaints

5,556 consumer complaints on file.

#10593612May 23, 2014
ENGINE
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED WHILE TRAVELING 60 MPH THE VEHICLE STALLED. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE BEGAN TO FUNCTION NORMALLY AFTER IT WAS RESTARTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OFFERED NO REMEDY. THE FAILURE WAS NOT DIAGNOSED BY A DEALER OR MECHANIC. THE FAILURE MILEAGE WAS 87,000. THE CURRENT MILEAGE WAS 88,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10593057May 21, 2014
ELECTRICAL SYSTEM, WHEELS, TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
LOW TIRE INDICATOR AS SOON AS I STARTED MY CAR. THEN THE CHANGE OIL INDICATOR FLASHED. I HAD JUST HAD AN OIL CHANGE AND ALL TIRES HAVE ACCURATE PRESSURE. SOMETIMES MY CAR WON'T START WHEN I TURN THE KEY BUT THE LIGHTS AND RADIO WILL WORK. THE SHIFTER PANEL GETS HOT SOMETIMES. THE WIPERS WILL MOVE UP A COUPLE OF INCHES WHEN I USE MY UNLOCK BUTTON ON MY KEY. MY DASH LIGHTS WILL FADE AND THEN COME BACK TO THE BRIGHTNESS I HAVE IT SET AT JUST RANDOMLY WHILE THE VEHICLE IS STARTED, DRIVING OR SITTING STILL. SOUNDS LIKE AN ELECTRICAL ISSUE. LOTS OF OTHER COMPLAINTS ABOUT THE SAME THINGS OCCURRING, YET NO RECALLS AND THINGS ARE NOT COVERED UNDER WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10593079May 21, 2014
ENGINE, SERVICE BRAKES, WHEELS, POWER TRAIN
FOR A WHILE NOW, RANDOMLY MY JOURNEY WILL GET STUCK IN 2ND OR 3RD GEAR AFTER TAKING OFF. I WILL HAVE TO STOP, PUT IT IN PARK, SHUT OFF THE ENGINE AND RESTART IT FOR IT TO RESET ITSELF. THE STEERING WHEEL SHAKES WHEN APPLYING THE BRAKES, BUT I'VE HAVE A COMPLETE NEW SET OF BRAKES PUT ON IT, ROTORS AND NEW CALIPERS IN THE FRONT. THE BRAKES ALSO MAKE A KNOCKING SOUND. I ALSO GOT A COMPLETE SET OF TIRES AND THEY SEEM TO BE WEARING QUICKER THAN NORMAL. I HAVE HAD 3 DIFFERENT SHOPS LOOK AT THE BREAKS FOR A DIAGNOSES AND ALL OF THEM SAY THAT THE RIGHT PARTS ON IT AND THEY DON'T SEE AND REASON FOR THE NOISES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10592396May 19, 2014
SERVICE BRAKES
I WAS DRIVING ON THE HIGHWAY AND HEARD THIS AWFUL SQUEALING SOUND. AS I SPED UP IT WOULD GO AWAY THEN WHEN I STOPPED AT A LIGHT IT WAS REALLY LOUD. SINCE THEN WHEN I STOP OR GO IT NOW MAKES A GRINDING SOUND. I NOTICED YESTERDAY AFTER DRIVING ABOUT 10MILES THERE WAS A BURNING SMELL COMING FROM MY BACK TIRES. WE ARE TAKING IT IN TONIGHT TO GET IT LOOKED AT. NOT REAL HAPPY WHEN THIS VEHICLE IS ONLY 2YRS OLD. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10592134May 17, 2014
POWER TRAIN
I PURCHASED MY 2010 DODGE JOURNEY IN 2011 EVER SINCE OF PURCHASING THIS VEHICLE. I HAVE HAD NOTHING BUT PROBLEMS WHEN I TAKE IT TO THE SERVICE DEPT AT THE.DOTHAN DODGE DEALER IN DOTHAN ALL NOTHING SEEMS TO BE UNDER WARRANTY I HAVE HAD OTHER MECHANICS LOOK AT MY VEHICLE AND HAVE SPECIFIED CERTAIN PROBLEMS I WILL NEVER RECOMMEND A DODGE TO ANYONE. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10588482May 15, 2014
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
WHEN DRIVING VEHICLE, THE POWER IN THE CAR GOES OUT. THIS INCLUDES LIGHTS, TURN SIGNALS, AC OR HEAT, RADIO, EMERGENCY SIGNALS,ETC. IN ORDER TO RECTIFY THIS, I MUST PULL OVER, TURN THE ENGINE OFF, AND RE-START THE CAR. THIS HAPPENS INTERMITTENTLY BUT AS OF LATE, IT IS HAPPENING VERY FREQUENTLY. A STAR CASE HAS BEEN OPENED WITH CHRYSLER. THE CAR HAS BEEN DIAGNOSED TWICE BY A CHRYSLER DEALER (AUG 2013 AND MAY 2014). THE PROBLEM COULD NOT BE DIAGNOSED AND HAVE BEEN TOLD THAT "IT IS WORKING AS DESIGNED". *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10588020May 13, 2014
ELECTRICAL SYSTEM
DODGE JOURNEY 2010 - OUT OF THE BLUE BEGINS HONKING -CAN HONK JUST ONCE OR A SERIES OF STUTTER HONKS FOLLOWED BY A LONG BLAST, THEN BEEPS OR SERIES OF BEEPS. IT IS NOT THE ALARM, IT HAPPENS WHEN CAR IS IN PARK WITH NO ONE AND NOTHING IN THE CAR OR AS YOU ARE DRIVING DOWN THE STREET, WITH HANDS ON THE RIM OF THE STEERING WHEEL. FELLOW DRIVERS ARE NOT AMUSED AND USE MIDDLE FINGERS SALUTE. UNLOCKING THE CAR DOES NOTHING, TURNING ON THE IGNITION DOES NOT STOP THE HONKING, REMOTE STARTING DOES NOT STOP THE HONKING, STARTING AND PUTTING IN GEAR DOESN'T STOP THE HORN WHEN IT IS HONKING, USING THE PANIC BUTTON AND THEN RESETTING IT DOES NOT STOP THE HONKING BUT, ONE CAN NOT MAKE IT HAPPEN, THERE IS NO SPECIFIC TRIGGER TO REPLICATE THE DIFFICULTY. HAPPENS IN FULL SUN, WARM BUT PARKED IN SHADE, WARM BUT DRIVING DOWN THE STREET, BRAKING HAS NO EFFECT, HAPPENS AT NIGHT COOL, AT NIGHT RAINY, AT NIGHT HUMID IN PARK IGNITION OFF, IGNITION ON (STILL PARKED) AND IGNITION ON, IN GEAR AND MOVING. DID I MENTION 60 DAYS OUT OF WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10588048May 13, 2014
SERVICE BRAKES
DATE 05/13/2014 MESSAGE: DEAR SIR THIS COMPLAINT IS IN REGARDS TO THE 2010 DODGE JOURNEY, CHRYSLER'S AND THE NHTSA TOTAL DISREGARD FOR THE SAFETY OF ITS OWNERS AND THE PUBLIC AT LARGE.THE BRAKES CONTINUE TO WARP DUE TO A ENGINEERING ISSUE WHICH IS BEING IGNORED BY THE NHTSA AND CHRYSLER.HELP US BEFORE SOMEONE DIES, FOR YOUR INFORMATION [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10588225May 13, 2014
ELECTRICAL SYSTEM, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
FRONT POWER WINDOWS AND POWER MIRRORS SUDDENLY STOPPED WORKING. REAR WINDOWS DO ROLL DOWN HOWEVER THE DRIVERS AND FRONT PASSENGER WINDOWS DO NOT WORK FROM THE DRIVERS SIDE. THE FRONT PASSENGER WINDOW ROLLS DOWN FROM THE PASSENGER SIDE BUT NOT THE DRIVERS SIDE. I BELIEVE THIS IS A KNOWN ISSUE AND SHOULD BE FIXED BY THE MANUFACTURER BEFORE THEY LOOSE MORE BUSINESS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10587561May 10, 2014
SERVICE BRAKES
I AM A MECHANIC AND MY MOTHER OWNS A 2010 DODGE JOURNEY IT HAS 60000 ON THE ODOMETER AND I HAVE REPLACED THE ROTORS/PADS 3 TIMES WITH NAPA PREMIUM GRADE NOT THE JUNK FACTORY MY SELF. THE FRONT ONCE AND THE BACK ALL 3 TIMES. THE STEALERSHIP HAS DONE THEM 2 TIMES ON ALL FOUR CORNERS. NO RECALL THE DEALERSHIP SAID EVERYONE THEY SOLD HAS COME IN WITH THE SAME ISSUE (MOSTLY THE REAR MULTIPLE TIMES). NOT EVEN A SERVICE BULLETIN... HOW IS THIS POSSIBLE? HOW MAY TIMES IS THIS GOING TO HAPPEN? CONSUMER PROTECTION NEEDS TO GET ON THIS AND FILE A CLASS ACTION LAWSUIT. ALSO SAME ISSUE TRYING TO FIND TIRES FOR THIS CAR WAS A REAL PROBLEM. SHE PAID THE SAME AMOUNT FOR THE TIRES AS I DID FOR 33" M/TS FOR MY EXPEDITION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10586904May 7, 2014
ELECTRICAL SYSTEM
WHILE DRIVING THE CAR AT RELATIVELY SLOW SPEED, THE INSTRUMENT PANEL SEEMED TO "RESET" AND ALL THE GAUGES TEMPORARILY WENT OFF AND CAME BACK ON. IT HASN'T DONE IT AGAIN, BUT AFTER REVIEWING OTHER COMPLAINTS, IT APPEARS THIS IS HAPPENING MORE OFTEN AS THESE MODEL YEARS BEGIN TO AGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10586978May 7, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT WHILE THE VEHICLE PARKED, THE WINDSHIELD WIPERS AND DOOR LOCKS ACTIVATED INDEPENDENTLY. THE CONTACT STATED THAT THERE WAS A LEAK BY THE FRONT DRIVER'S SIDE TIRE AND SUDDENLY, THE VEHICLE BURST INTO FLAMES. A POLICE REPORT WAS FILED AND THERE WERE NO INJURES REPORTED. THE VEHICLE WAS TOWED TO AN IMPOUND LOT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS DESTROYED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 60,000. THE VIN WAS NOT AVAILABLE. UPDATED 7/16/14*CN
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10587078May 7, 2014
ELECTRICAL SYSTEM
GOT BACK INTO CAR AT A CONVENIENT MART. STARTED IT AND THE ENGINE REVVED UP. EVERYTHING SHUT DOWN AND THEN THE ALARM STARTED GOING OFF. COULD NOT START THE CAR OR STOP THE ALARM. TOWED TO DEALER AND DEALER CANT GET IT TO COMMUNICATE WITH SCANNER. THEY CANT FIND WHAT IS WRONG. I HAVE FOUND SEVERAL COMPLAINTS ON THE ELECTRICAL SYSTEM AND DON'T UNDERSTAND WHY NO RECALLS BEFORE SOMEONE GETS HURT ! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10584873May 6, 2014
ELECTRICAL SYSTEM
2010 DODGE JOURNEY. CONSUMER WRITES IN REGARDS TO IGNITION SWITCH ISSUES. *SMD THE CONSUMER STATED ON 3 OCCASIONS, WITHIN THE LAST 3 YEARS, THE IGNITION TURNED OFF AND ALL THE ELECTRICAL FUNCTIONS STOPPED FUNCTIONING, EVEN THOUGH THE ENGINE CONTINUED. HE WENT TO THE DEALER THE NEXT DAY, AFTER THE FIRST OCCURRENCE, BUT THE PROBLEM COULD NOT BE DUPLICATED. THE CONSUMER WAS INFORMED, NOT PUT ADDITIONAL KEYS ON HIS KEY RING.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10586159May 2, 2014
SERVICE BRAKES
MY HUSBAND AND I BOTH FELT SOMETHING WAS WRONG WITH THE BRAKES ALMOST IMMEDIATELY AFTER PURCHASING THE VEHICLE. WE BOTH WENT INTO THE DEALERSHIP AND ASKED WHY IT WAS SHAKING WHILE BRAKING, THE DEALERSHIP SAID NOT TO WORRY IT JUST WAS THE ABS. NOW WE LEARN WE NEED NEW BRAKES AND THAT DODGE IS/WAS REPLACING BRAKES- 36000 MILES OR 3 YEARS. WOULD HAVE BEEN NICE TO KNOW THAT YEARS AGO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10585842May 1, 2014
SUSPENSION, ENGINE
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOBBLED AND VIBRATED VIOLENTLY. ALSO, THE CONTACT MENTIONED THAT THE VEHICLE STALLED WITHOUT ANY WARNING. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 37,000 AND THE CURRENT MILEAGE WAS 97,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10586029May 1, 2014
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, ELECTRONIC STABILITY CONTROL (ESC)
BOTH FRONT WINDOW WILL NOT GO UP FROM LEFT MASTER SWITCH HOWEVER RT WINDOW WILL OPERATE FROM RT SWITCH. DIAG FOUND THAT THE VEHICLE DRIVE DOOR HARNESS AND MODULE MUST BE REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10585545April 29, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT WHILE TURNING AT VARIOUS SPEEDS, THE VEHICLE STALLED. AFTER RESTARTING THE ENGINE, THE VEHICLE OPERATED AS NORMAL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 76,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10584939April 25, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. THE CONTACT STATED THAT WHILE TRAVELING 40 MPH, ANOTHER VEHICLE CRASHED INTO THE CONTACT'S DRIVER FRONT SIDE. UPON IMPACT, THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED BACK AND KNEE INJURIES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 2,300.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10584671April 24, 2014
ELECTRICAL SYSTEM
THE VEHICLE WILL FAIL TO START INITIALLY. AFTER SEVERAL ATTEMPTS THE VEHICLE WILL START AND THE CHECK ENGINE LIGHT WILL APPEAR. ALSO SOMETIMES WHILE DRIVING THE VEHICLE WILL CUT OUT AND THE DASH WILL GO BLANK AND HAVE ALL OF THE WARNING LIGHTS ILLUMINATED, I.E. ABS, AIRBAGS, ESC, TPMS, ENGINE MIL, AND SERVICE AWD. THE WIPERS WILL TURN ON BY THEMSELVES AND THE BLINKERS OR HAZARD LIGHTS WONT WORK. THIS IS CONCERNING DUE TO THE LACK OF AVAILABILITY TO WARN OTHER DRIVERS ON THE ROAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Dodge Journey