Dodge Journey Complaints

5,556 consumer complaints on file.

#11182874February 27, 2019
SERVICE BRAKES, ENGINE, STEERING
VEHICLE WAS IN DRIVE WHEN THE ENGINE CUT OUT. ALL CONTROL OF THE VEHICLE WAS LOST. THIS HAS HAPPENED TWICE WITHIN ONE WEEK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11182479February 26, 2019
AIR BAGS, ELECTRICAL SYSTEM
I HAVE TAKEN MY VEHICAL TO THE DEALERSHIP BECAUSE THE AIR BAG SENSOR KEEPS TURNING OFF AND ON. WHEN I GET THERE IT OFF. THE SAY THEY CAN NOT REPLICATE THE PROBLEM.. I AM AFRAID THE AIRBAG IS GOING TO DEPLOY WHILE I AM DRIVING. NEXT THE POWER THAT CONTROL THE RADIO AMD BLUETOOH WILL JUSTBSTOP WORKING WHILE DRIVING. THE SCREEN WILL GO BLACK AND THEN POWER CYCLE ITSELF AS IF I JUST TURN THE CAR ON. I BELIEVE THERE IS A MAJOR ELECTRICAL PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11182548February 26, 2019
STEERING
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHEN THE VEHICLE WAS STARTED, THE STEERING WHEEL BECAME DIFFICULT TO TURN. WHILE INSPECTING THE VEHICLE, THE CONTACT NOTICED THAT THERE WAS NO POWER STEERING FLUID INSIDE THE VEHICLE. WHEN THE CONTACT ATTEMPTED TO ADD POWER STEERING FLUID, IT LEAKED OUT ONTO THE GROUND. THE VEHICLE WAS TAKEN TO WILDE CHRYSLER JEEP DODGE RAM SOUTH STREET (1710 WI-164, WAUKESHA, WI 53186, (262) 544-5400) WHERE IT WAS DIAGNOSED THAT THE POWER STEERING COOLER AND RETURN HOSE NEEDED TO BE REPLACED. THE VEHICLE WAS CURRENTLY AT THE DEALER AWAITING PARTS FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 103,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11182667February 26, 2019
POWER TRAIN
WENT FOR AN OIL CHANGE ON 2/15/19, AFTER LEAVING CHECK ENGINE CANE ON AS SOON AS I REACHED HOME. CALLED AND INFORMED THE DEALERSHIP SERVICE CENTER. ON 2/16/2019 AS O WAS DRIVING TO DEALERSHIP SERVICE CENTER CAR STALLED AND WOULDN'T MOVE. CAR WAS TOWED, THEY INSPECTED IT ON 2/22/2019 AND WAS TOLD NOTHING DUE TO OIL CHANGE CAUSED FOR CAR TO NOT MOVE. WAS TOLD THAT IT'S MY TRANSMISSION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11182037February 22, 2019
AIR BAGS
I HAD A BIG ACCIDENT AND NONE OF THE AIRBAGS DEPLOYED. *DT VIN IS INVALID. *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11181791February 22, 2019
AIR BAGS
JUST DRIVING NORMAL DOWN THE ROAD ON A CITY STREETAND THE AIRBAG LIGHT CAME ON AND NOW STAYS ON. CAR WAS MFG 09/2015 AND HAS 44K ON IT. CANNOT FIND ANY RECALLS BUT ONE ITEM FROM MOTOR 1 DATED 07/14/2017 THAT SAID FAULTY WIRING ON JOURNEY CROSSOVER COULD CAUSE THE THE DRIVER SIDE AIRBAG TO UNEXPECTEDLY DEPLOY. WHEN I CALLED THE DEALER THEY SAID NOT TRUE AND IT'S NOT COVERED.HOW CAN THIS BE? PLEAS HELP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11181557February 21, 2019
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2016 DODGE JOURNEY. WHILE DRIVING 30 MPH, THE CONTACT'S VEHICLE ACCELERATED ON ITS OWN. ALSO, WHEN THE CRUISE CONTROL WAS ENGAGED, IT WOULD SEIZE AND FAIL TO DEACTIVATE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO SCOTT EVANS CHRYSLER, DODGE, JEEP, RAM (2280 BANKHEAD HWY, CARROLLTON, GA 30116, (770) 834-5050), BUT WAS NOT DIAGNOSED OR REPAIRED. THE DEALER STATED THAT THE REMEDY WOULD NOT BE AVAILABLE UNTIL NEXT MONTH. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 38,123.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11181748February 21, 2019
SERVICE BRAKES
I STARTED MY VEHICLE FIRST THING IN THE MORNING AND MY ABS LIGHT AND THE TRACTION CONTROL LIGHT WERE ON WHILE THE VEHICLE WAS IN PARK. AND MY CAR MADE A LOUD NOISE WHILE BRAKING NORMALLY JUST PULLING UP TO A STOP SIGN. THE LIGHT WENT OFF AFTER 10 MINUTES AND THEN I GOT TO WORK AND TURNED MY CAR OFF. AFTER WITH I TURNED THE CAR ON AND THE LIGHT HAD COME BACK ON AND I WAS HAVING THE SAME ISSUE. I NOTICED THIS WAS A RECALL FOR PREVIOUS YEARS FROM 2012-2015 OF THE SAME VEHICLE REPORTING SIMILAR ISSUES. PLEASE HELP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11181334February 20, 2019
ENGINE, UNKNOWN OR OTHER
TAKATA RECALL- WILL NOT SHIFT PAST 40 MPH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11181371February 20, 2019
EXTERIOR LIGHTING
HEADLIGHTS LEAK CAUSING WATER TO BUILD UP INSIDE LIGHT HOUSING USIT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11181447February 20, 2019
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE MADE LOUD ABNORMAL NOISES AND WOULD NOT SHIFT OUT OF SECOND GEAR. IN ADDITION, THE TRACTION CONTROL AND CHECK ENGINE WARNING INDICATORS ILLUMINATED. ESSIG MOTORS (2204 SE 3RD ST, ALEDO, IL 61231, (309) 582-5336) INFORMED THE CONTACT THAT THE POWER TRAIN MODULE NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 193,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11181096February 19, 2019
ENGINE
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE RECURRED THREE TIMES. THE VEHICLE WAS ABLE TO RESTART EACH TIME. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM, AIR BAGS). THE DEALER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 144,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11180811February 18, 2019
AIR BAGS, SEAT BELTS
AIRBAG SENSOR LIGHT COME ON IN A DASHBOARD. WHEN I START AND TURN THE KEY THE AIRBAG SIGN COME ON, THE CAR IS PARK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11180598February 17, 2019
SERVICE BRAKES, VEHICLE SPEED CONTROL
THERE ARE TIMES WHEN MY ABS LIGHT COMES IN AND MY CRUISE CONTROL WON'T WORK AND THE ANTI SKID LIGHTS IS IN. THE BRAKES HALF WAY MAKE THIS GRIND NOISE AND I NEED FEEL THE BRAKES LOCKING UP BUT NOT ALL THE WAY BUT SURE GETS YOUR ATTENTION. IT'S HAPPENED A COUPLE TIMES WHILE JUST DRIVING OR GOING DOWN ROAD OR STOPPING ON CITY STREETS MOVING STRAIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11180644February 17, 2019
ENGINE
COOLANT LEAKAGE WHILE VEHICLE WAS IN MOTION CAUSING THE VEHICLE TO OVERHEAT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11180443February 16, 2019
ELECTRONIC STABILITY CONTROL (ESC)
THE ISSUE WITH MY CAR IS THAT THE TRACTION LIGHT TURNED ON IT DOES THIS ALOT IT EVENTUALLY WILL TURN OF ON ITS OWN THEN WHILE I'M DRIVING IT WILL DECIDE TO TURN BACK ON CAUSING MY JOURNEY TO DO A LITTLE STALL. THIS HAPPENS AT RANDOM TIMES AND IS STAYS ON FOR A LONG TIME TO. THERE ARE TIMES WHEN I'M DRIVING IT'LL FLASH LIKE IT WANTS TO TURN ON THEN TURN OFF. THIS HAPPENS ON THEY HIGHWAY EVEN DRIVING DOWNTHE STREET
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11180521February 16, 2019
ELECTRICAL SYSTEM
TAMARA RECALL- MY HORN RANDOMLY HONKS WHILE I'M DRIVING, SITTING AT A RED LIGHT, AND WHILE IT'S PARKED. THE BEEP WILL LAST AS LONG AS 5-10 SECONDS. ALL TIMES OF THE DAY. YESTERDAY 2/15/19 REPLACED THEPART# P/N 4692305AI POWER MODULE INV# 11491 AND IT STILL HONKS RANDOMLY TODAY 2/16/19. IT'S VERY DANGEROUS NOW DAYS AND I LIVE IN THE CITY. THIS HAS HAPPENED NUMEROUS TIMES IN THE LAST MONTH A BEFORE THE REPAIR. AND NUMEROUS TIMES 6 MONTHS AGO. THEN I WENT TO A DEALERSHIP AND HAD MY REMOTE TESTED IT WAS FINE. THE HONKING HAPPENED A FEW MORE TIMES THEN STOPPED UNTIL A MONTH AGO.TODAY 2/16/19 IS THE START OF THE THIRD SERIES OF THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11180269February 15, 2019
STEERING
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT THE POWER STEERING FAILED TO OPERATE WHEN THE VEHICLE WAS STARTED ONE MORNING. THE CONTACT NOTICED A LARGE PUDDLE OF POWER STEERING FLUID UNDERNEATH THE VEHICLE. THE CONTACT CALLED HAWK CHRYSLER DODGE JEEP (7911 W ROOSEVELT RD, FOREST PARK, IL 60130, (708) 366-1001) AND WAS INFORMED THAT THERE WAS NO RECALL ON THE VEHICLE; THEREFORE, THE REPAIR COSTS WOULD NOT BE COVERED. THE MANUFACTURER WAS CONTACTED AND AGREED WITH THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 180,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11180036February 14, 2019
STEERING
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT THE POWER STEERING HOSE WAS LEAKING FLUID. THE DEALER WAS NOT CONTACTED. AN INDEPENDENT MECHANIC DIAGNOSED THAT THE POWER STEERING HOSE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 16V273000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11180142February 14, 2019
ENGINE
ENGINE LIGHT ON: THE ISSUE IS A DESIGN FLAW IN THE HEAD AND CYLINDERS OF THE 2014 V6 ENGINE OF THE DODGE JOURNEY 2014. THE FLAW ALLOWS BURNING FUEL VAPOR TO ESCAPE AND CAUSE BURNING AND CARBON AROUND THE CYLINDER HEAD. THE HAZARD HERE IS THE CONTINUED DISINTEGRATION AND CARBON DAMAGE CAN CAUSE THE ENGINE TO LOCK UP WHILE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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