Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#562416August 6, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION
A LOUD BANG WAS HEARD FOLLOWED BY A DRAGGING SOUND, THE VEHICLE IMMEDIATELY STALLED, IT WAS FOUND BY THE DEALER THAT A COMPONENT BROKE WITHIN THE TRANSMISSION AND CAME THROUGH THE CASE. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#749911August 6, 2001
STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS, STEERING: STEERING WHEEL/HANDLE BAR, STEERING:RACK AND PINION
THIS VEHICLE HAS HAD PROBLEMS WITH A RUBBING AND KNOCKING NOISE IN THE STEERING COMPONENTS. THE DEALERSHIP HAS REPLACED STEERING HOSES, THE STEERING COLUMN, THE INTERMEDIATE COUPLER SHAFT, AND 3 RACK AND PINIONS IN TRYING TO REPAIR THE PROBLEM. THEY'VE CONTACTED THE MANUFACTURER AND HAD THEIR STAR TECHNICIAN SUPERVISE THE LAST REPAIR, BUT THE PROBLEM STILL EXISTS. ON 12/3/1999 THE TECHNICIAN TEST DROVE WITH THE CUSTOMER TO DIAGNOSE NOISE IN STEERING COLUMN. ON 12/17/99, THE STEERING COLUMN WAS REPLACED. ON 12/23/99 A NOISE IN THE STEERING WAS FIXED WITH THE REPLACEMENT OF THE POWER STEERING LINES. ON 2/3/00, VEHICLE WAS CHECKED FOR RUBBING NOISE IN STEERING. THE TECHNICIAN COULD NOT DUPLICATE THE PROBLEM. ON 1/18/01, RACK AND PINION WAS ORDERED TO FIX RUBBING NOISE IN STEERING COLUMN. ON 3/29/01 CUSTOMER RETURNED TO COMPLAIN ABOUT NOISY STEERING. ON 4/23/01, DEALER REPLACED INTERMEDIATE STEERING COUPLER SHAFT. ON 5/3/01 THE RACK AND PINION WAS REPLACED TO REPAIR A NOISY STEERING RACK. ON 7/27/01, VEHICLE WAS RETURNED TO DEALER FOR NOISY STEERING AND REPAIRS SUPERVISED BY STAR TECHNICIAN. RACK AND PINION WAS REPLACE AND VEHICLE WAS RETURNED TO CUSTOMER ON 8/3/01. SOME NOISE APPEARS INTERMITTENTLY STILL AND REPAIR DOES NOT SEEM COMPLETE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#749958August 6, 2001
ENGINE AND ENGINE COOLING:ENGINE
ENGINE COOLANT BEGAN TO LEAK AT FWD CYLINDER HEAD TO BLOCK AFTER CLIMING A STEEP HILL AND PARKING AT SHOPPING MALL. JUST LOOKED UNDER VAN SEEN COOLANT, WAS ABLE TO GET HOME AND VAN IS AT SHOP FOR HEAD GASKET REPLACEMENT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#893449August 6, 2001
VEHICLE SPEED CONTROL, AIR BAGS
AIR BAG LIGHT WOULD COME ON/OFF WHILE CRUISE CONTROL FAILED TO OPERATE PROPERLY. DEALERSHIP EXAMINED VEHICLE AND DETERMINED THAT CLOCK SPRING NEEDED TO BE REPLACED. *AK *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#893467August 6, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
GEAR SHIFT CAN BE MOVED OUT OF PARK AND SHIFTED INTO ANY GEARS WITHOUT APPLYING BRAKES OR WITHOUT HAVING KEY IN IGNITION, CAUSING VEHICLE TO ROLL AND HIT NEIGHBORS PARKED VEHICLE. *AK ESTIMATED PROPERTY DAMAGE WAS $3,000.*YD
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#893478August 6, 2001
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE, ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
AN ELECTRICAL SHORT WAS CAUSING AIRBAG LIGHT TO STAY ON. DEALER HAS REPLACED CLOCK SPRING ASSEMBLY, AND NOT HORN. HOWEVER HORN TOUCH PAD HAD A SHORT CAUSING THE HORN NOT TO FUNCTION. DEALER WAS LOOKING INTO THE PROBLEM.*AK DEALER HAD TO DISCONNECT THE HORN TO MAKE IT INOPERATIVE BECAUSE THE COST WAS 649 DOLLARS, CONSUMER FEELS THIS FAILURE IS BECAUSE OF THE FAULTY CLOCKSPRING ASSEMBLY THAT SHORTED. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#893488August 6, 2001
AIR BAGS
AIRBAG LIGHT CAME ON, DEALER REPLACED CLOCKSPRING ASSEMBLY.*AK *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#749796August 4, 2001
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
CAN THIS CAUSE A FIRE ? IT MELTED THE RELAY . THEY HAD A TSB ON THIS LOTS OF PROBLEMS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#893419August 3, 2001
AIR BAGS, ELECTRICAL SYSTEM:HORN, VEHICLE SPEED CONTROL
AIRBAG LIGHT STAYS ON AT ALL TIMES WHICH IS EFFECTING CRUISE CONTROL AND HORN. NEITHER ITEM WORKS BECAUSE OF AIR BAG LIGHT. HAVE NOT CONTACTED DEALER. PLEASE ADD VIN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#893420August 3, 2001
VISIBILITY:WINDSHIELD WIPER/WASHER
WINDSHIELD WIPERS COME ON INTERMITTETNLY WITHOUT WARNING. PLEASE ADD VIN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#749794August 3, 2001
CHILD SEAT:TETHER: STRAP/WEBBING
WITH THE CAR PARKED AND ENGINE TURNED OFF, I WAS UNABLE TO REMOVE MY CHILD FROM THE INTEGRATED CHILD SAFETY SEAT OF MY DODGE GRAND CARAVAN. THE STRAPS ARE SUPPOSED TO PULL FORWARD FREELY, WHICH THEN LOOSENS THEM ENABLING THE STRAPS TO SLIP OVER THE CHILDS HEAD. AFTER SEVERAL TRIES, I WAS UNABLE TO PULL THE STRAPS FORWARD AT ALL. I THEN MANAGED TO UNCLIP THE CLIPS WHICH ARE LOCATED ON THE BOTTOM SIDES OF THE SEAT AND THEN JUST BARELY SLIP THE STRAP AND YOKE OVER HER HEAD TO FREE HER FROM THE SEAT. I CONTACTED THE LOCAL DEALERSHIP AND THE CHRYSLER CORPORATION ABOUT THIS MATTER. I WAS TOLD BY BOTH PARTIES THAT SINCE MY VEHICLE WAS OVER THE 3 YR./36,000 MILE WARRANTY THAT NEITHER WOULD HELP TO ASSIST IN THE REPAIR. I WAS ALSO TOLD THAT IT WOULD COST SOMEWHERE AROUND $700.00 MAKING IT A VERY COSTLY REPAIR!!! I HATE TO THINK OF WHAT MIGHT HAPPEN IF I WERE REALLY IN A CAR ACCIDENT AND HAD TO GET MY CHILD OUT OF THE SEAT QUICKLY, ONLY TO FIND OUT THAT THE BELT SEIZED OR FROZE UP LIKE IT DID UNABLING ME TO GET MY CHILD OUT OF THE VEHICLE!!*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#562359August 2, 2001
EQUIPMENT:APPLIANCE:AIR CONDITIONER, ENGINE AND ENGINE COOLING:ENGINE
THE A/C RESERVOIR HAD RUSTED OUT. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#893270August 2, 2001
VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM:WIRING
WHILE IN DRIVEWAY VEHICLE SUDDENLY ACCELERATED AT A HIGH RATE OF SPEED TO 30-40 MPH IN A SHORT DISTANCE WITH FOOT STILL ON BRAKE, CAUSING VEHICLE TO CRASH INTO A TREE. PRIOR TO INCIDENT CONSUMER SMELLED WIRES BURNING. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#749677August 2, 2001
TIRES
TIRE IS BEING FED SENT TO YOKOHAMA IN FULLERTON CA 8/3/01 FOR THEIR ENGINEERS TO EXAMINE FOR DEFECTS. *AK (DOT NUMBER: CCKWCA5317 TIRESIZE: P215/65R15)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#749597August 1, 2001
AIR BAGS
DEALERSHIP INFORMED ME THAT MY CLOCKSPRING WAS MALFUNCTIONING AND NEEDED TO BE REPLACED. THE CLOCKSPRING WOULD HAVE TO BE ORDERED AND TO RETURN IN ONE WEEK AT THE START OF THE DAY TO HAVE IT INSTALLED. WHEN I RETURNED, I WAS INFORMED THAT IT WAS STILL NOT AVAILABLE A WAS NOW DUE TO IT BEING ON NATIONAL BACKORDER. THE AIRBAG LIGHT GOES OFF AND ON AT VARIOUS TIMES. IT ALWAYS COMES ON AND STAYS ON NOW AT INITIAL START UP. PLUS THE ATTENTION BELL SOUNDS AT THAT SAME TIME. THIS CAN ALSO OCCUR WHEN CHANGING LANES AND MAKING TURNS. ANY MOTION OF THE STEERING WHEEL CAN MAKE THE LIGHT COME ON AND BELL RING AT ANY TIME WHILE VEHICLE IS TURNED ON. THIS OCCURS IN ANY GEAR, AS WELL AS WHILE IT IS IN PARK. OCCASSIONALLY WHEN DRIVING ON A STRAIGHT-A-WAY, THE LIGHT WILL GO OFF. HOWEVER A SIMPLE LANE CHANGE MAKES IT COME ON AGAIN. THIS MALFUNCTION MAKES ME FEAR FOR MY LIFE AS WELL AS FOR OTHERS, WHETHER THEY ARE MY PASSENGERS OR ANOTHER VEHCILES OCCUPANTS. MY GREATEST FEAR IS THAT THE AIRBAG WILL DEPLOY WHILE I AM DRIVING AND CAUSE ME TO HAVE A SERIOUS OR FATAL ACCIDENT. I ALSO FEAR THAT IF I AM INVOLVED IN ANYTYPE OF ACCIDENT THAT THE AIRBAG MAY NOT DEPLOY AT ALL. I STRONGLY FEEL THAT MY SAFETY AS WELL AS OTHERS, IS IN SERIOUS JEAPORDY. HOW CAN I GET THIS PART INTO MY DEALERSHIP AND RESOLVED QUICKLY? I ANXIOUSLY AWAIT YOUR NEEDED REPONSE. THANK YOU!*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#749610August 1, 2001
ELECTRICAL SYSTEM:IGNITION:SWITCH
MY IGNITION LOCK IN MY VAN HAS FAILED TWO TIMES. THE FIRST TIME IN FEB. 2000. IT WAS REPLACED UNDER WARRANTY. THEN, IT FAILED AGAIN A FEW DAYS AGO. THE VAN WOULD NOT START BECAUSE THE KEY COULD NOT BE TURNED. THIS COULD BE A SERIOUS SAFETY ISSUE IN NORTH DAKOTA WINTERS WHERE WIND CHILLS CAN APPROACH 80-100 BELOW ZERO. ALSO, IF IT FAILED IN A HIGH CRIME AREA IT COULD BE A SAFETY ISSUE. THIS IS ESPECIALLY TRUE IF YOUNG CHILDREN ARE IN THE VAN, AND, OF COURSE, PEOPLE WITH FAMILIES BUY THE VEHICLES. THE PERSON WHO TOWED THE VAN TOLD MY WIFE THAT HE HAD SEEN THE SAME PROBLEM WITH DODGE VANS BEFORE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#749602August 1, 2001
AIR BAGS, ELECTRICAL SYSTEM:HORN, VEHICLE SPEED CONTROL
AIRBAG LIGHT CAME ON THE INSTRUMENT PANEL. AT THE SAME TIME THE CRUISE CONTROL WOULD NOT WORK AND THE HORN WOULD NOT WORK. THE DEALER ADVISED NOT A GOOD IDEA TO DRIVE THE CAR DUE TO THE FACT THE AIR BAG COULD DEPLOY WITHOUT ANY TYPE OF COLLISION. ALSO, THE HORN NOT WORKING WAS A HAZARD. ALTHOUGH WE HAD AN EXTENDED WARRANTY ON THE VEHICLE, THE DEALER ADVISED THE MATTER WAS NOT COVERED UNDER THE EXTENDED WARRANTY WE HAD PURCHASED. THE COST FOR REPAIR WAS $223.16. THIS SHOULD BE CONSIDERED AS A SAFETY ITEM AND NOT AS A WARRANTY ITEM. PLEASE HELP ! TFSINISDWAS RDU N. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#749507July 31, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS, STEERING:HYDRAULIC POWER ASSIST SYSTEM, POWER TRAIN:AUTOMATIC TRANSMISSION
I HAVE HAD MY SERPENTINE BELT AND TENSIONER REPLACED TWICE, ONCE AT 32000 (UNDER WARRANTY) AND ONCE AT 73000 MILES. THE DEALER CHARGED ME THE FULL $200 FOR THE REPAIR IN SPITE OF THE FACT THAT I'D HAD IT REPLACED AT 32000M AND IT IS A KNOWN PROBLEM WITH A SERVICE BULLITIN. THE FAILURE CAUSES THE POWER STEERING TO CEASE OPPERATING. I ALSO HAD A BROKEN GEAR TOOTH IN MY TRANSMISSION AT 73,000M. THE DEALER WAS GOING TO CHARGE ME $2100 FOR A NEW TRANSMISSION, BUT I DECIDED TO TAKE IT ELSEWHERE AND HAVE YET TO HAVE IT FIXED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#749402July 30, 2001
AIR BAGS
NO SUMMARY LISTED FOR ABOV EVEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#749437July 30, 2001
VEHICLE SPEED CONTROL, AIR BAGS
FAILING CLOCKSPRINGS ALLOW FOR A DANGEROUS CRUISE CONTROL MODE AS WELL AS AIR BAG FAILURES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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