Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#11564617January 10, 2024
STEERING
The contact owns a 2003 Dodge Grand Caravan. The contact stated that while driving at an undisclosed speed and turning, the vehicle made an abnormal growling sound. The vehicle was taken to an independent mechanic, where it was diagnosed that the power steering fluid was leaking. The vehicle was not repaired. The dealer was not notified of the failure. The manufacturer was notified of the failure and informed the vehicle had been repaired under NHTSA Campaign Number: 04V386000 (Steering) in 2004. The failure mileage was approximately 329,281.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11564750January 10, 2024
ENGINE
I had situations has stalling and poor performance I received a code p0302 cylinder 2 misfire. Replaced coil pack, spark plugs and wires. The p0302 code returns. The van has less than 46000 miles. Have not been able to resolve the issue. Researched the issue and found the the valve train and heads has problems and will require the head must be rebuilt. Researched the problem and found this is happening in of 40 entries on the internet with the same issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11564242January 8, 2024
ELECTRICAL SYSTEM
In November 2021 I repaired both sliding doors due to them being automatically locked and not being able to open at all. I have five kids and this year 2024 same thing happened. that is a safety issue, and the fact that I have to keep paying out of pocket because the cause the sliding doors keep getting lock and not able to do anything or open it and I have to take it to get repaired every time that is a hazard due to the fact that you can’t open the doors at all
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11563589January 4, 2024
ELECTRICAL SYSTEM
The side door actuator is malfunctioning. There is a loud buzzing noise that comes from the drivers side, side sliding door when locking and unlocking the van. Sometimes the door will not open at all and just keeps buzzing, I have also had issues unlocking the door as a result of the malfunctioning actuator. This is a HUGE safety concern as the door may or may not open and if it does this during an accident or other kind of emergency, the results could be catastrophic.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11563145January 2, 2024
POWER TRAIN
The contact owns a 2016 Dodge Grand Caravan. The contact stated that while driving from a complete stop, the accelerator pedal was depressed, but the vehicle responded sluggishly and the transmission was stuck in first gear, nearly causing a crash. The check engine warning light was illuminated. The contact veered to the side of the road. The contact checked the dipstick and verified that there was transmission fluid in the vehicle. Additionally, the contact added transmission fluid to the vehicle; however, the failure persisted. The vehicle was taken to an independent mechanic, where it was diagnosed that the transmission pump had failed and there were metal shavings in the transmission pan. The mechanic related the failure to NHTSA Campaign Number: 16V461000 (Power Train). The vehicle was not repaired. The dealer was not notified of the failure. The manufacturer was notified of the failure and informed the contact that the VIN was not included in the recall. The failure mileage was approximately 83,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11562875January 1, 2024
SERVICE BRAKES
Brake lights turns off when parked and engine off. But even with the engine off and nobody in the car the brake lights turn on. A mechanic replaced brake light switch. Engine off and brake lights off. Later the brake lights turns on when engine off and nobody in the car. Replaced brake pedal assembly and still same problem. Is this a common problem with Dodge Grand Caravans? Mine is 2013 model.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11562924January 1, 2024
ENGINE, POWER TRAIN, UNKNOWN OR OTHER
My engine light came on reading stated #2 misfire. I have had spark plugs, wires, coil boot intake gaskets replaced. Now #2 misfire is reading a permanent code. I need to know why this is not a recall on my van there are reports of thousands of Dodges having this happen and has become quite costly for me. I'm afraid to drive the vehicle because it could apparently cause my valves to crack and cost a large amount of money to repair I'm [XXX] very sickly, I also still make payments on the vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11562844December 31, 2023
POWER TRAIN
When driving the vehicle shifted to N and then back to D automatically. Shuddering sometimes. Took the vehicle at dealer and they mentioned transmission is and an issue and will need torque converter.Code P0740 and check engine light illuminated after this.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11562093December 27, 2023
VISIBILITY/WIPER
I went to the store and put my purchases in the trunk of the Grand Caravan. I pushed the button to close the rear door and turned to put my cart away. I then heard breaking glass and saw the glass in the rear door busting out. The door then lifted and came down again, this time busting more glass and ripping off the top panel that has the third brake light on it. When it was over, the back panel was hanging by the brake wiring. It looks like one of the pistons that hold the rear liftgate open detached from the inside of the car and hung there, busting the back out. I have had to tape plastic over the window and have been given a warning for a missing brake light. I can't have my vehicle inspected until this is fixed and I can't afford to get it fixed. This seems to be a design flaw. Can I get some assistance in having this repaired?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11562116December 27, 2023
EXTERIOR LIGHTING
The contact owns a 2008 Dodge Grand Caravan. The contact stated that the vehicle was designed with plastic headlamps that became foggy over time, causing the headlights to become extremely dim. The contact stated that the failure had reduced the visibility of the roadway while driving. The dealer was not notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 75,000. The VIN was unavailable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11561046December 20, 2023
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
the vehicle has a permanent cylinder 2 misfire. the misfire has at times produced an unexpected change in the vehicle's acceleration which could be dangerous in certain traffic conditions. The vehicle has been inspected by an independent service center who determined that the source of the misfire is either a mechanical component inside the engine or part of the valve train. I have been told that this issue could result in sudden engine lockup during operation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11560991December 19, 2023
ELECTRICAL SYSTEM
The drivers side door remained locked when all other door are set to unlock. The drivers side door will not come unlocked whether by remote or manually pushing unlock. This happened on its own. A mechanic looked at it and said he would not mess with it because he was scared he we break the door and suggested going to a dealer. The car manufacturer issued a recall (Mopar X98) for this very same issue but it didn't include my car serial number. So, they don't want to honor the recall on my car. This is a serious safety concern on this vehicle as it is used for the transportation of several children and should an accident happen the chance of being trapped is very high since the door will not open at all. I located a service bulletin 23-036-21 that was issued and a Mopar Warranty Extension bulletin which states it includes this model year but Dodge has stated this particular VIN is not part of it. How does a VIN determine whether the actuator is going to go bad?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11560716December 18, 2023
ELECTRICAL SYSTEM
The contact owns a 2010 Dodge Grand Caravan. The contact stated that while driving at various speeds, the vehicle lost motive power and shut off. The failure also occurred while driving over a bump in the roadway at low speeds. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in NHTSA Campaign: 11V139000 (Electrical System). The failure mileage was approximately 160,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11560763December 18, 2023
UNKNOWN OR OTHER
The actuator in both rear sliding doors is not working. The drivers side is stuck locked and the passengers side is stuck unlocked. My children have to exit the van through the back lift gate and one of them has to sit in the seat next to the door that does not lock. We have not taken it to a dealer but have a mechanic in the family that has diagnosed this to be the issue. No one else has inspected the problem at this time. There were no warning lamps or indications of the problem prior to the drivers side rear door not working starting on December 17, 2023. It was after that that we realized the passenger side rear door has not been locking for somewhere close to a year prior to that date. We have been dealing with the security alarm going off when someone opens the rear passenger door while the doors are locked. We can open that door even when the doors are locked which in turn sets off the alarm. That’s when we realized the rear passenger door never locks not even while driving!!! It should also be noted that neither door can be manually locked or unlocked. They are stuck in one position!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11560265December 15, 2023
POWER TRAIN
The contact owns a 2016 Dodge Grand Caravan. The contact stated that while driving at an undisclosed speed, he heard an abnormal sound coming from the engine compartment, after which the vehicle briefly lost motive power before returning to normal functionality. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the transmission hydraulic pump. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 16V461000 (Power Train) however, the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11560314December 15, 2023
SEATS
The front passenger headrest deployed for no reason. We had just parked the van and my 13 year old daughter was behind the passenger seat when the headrest deployed and something hit her in the face. We were in no accident nor rear-ended.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11560068December 14, 2023
ENGINE
Check engine light keeps coming on. Motor has a miss. Cylinder 2 misfire. Parts changed and it keeps happening.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11560183December 14, 2023
ELECTRICAL SYSTEM
Loud buzzing noise when locking door. Seat position control buttons and mirror positioning control buttons stopped working. Had fixed and within a month, they stopped working again. The buzzing issue has been going on for years now. The issues with the seat/mirror controls started about three months ago.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11559574December 11, 2023
SEATS
I was trying to roll the 3rd row seats in my van into the storage area, when trying to get the headrest to be in a lower position (in order to stow) the headrest snapped forward quickly and hit my niece in the face. She was inside the vehicle trying to put the 3rd row seats down. Thankfully her nose is not broke, but she hurt it pretty bad. There is no warning that this could happen and I think it is a safety issue.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11559346December 10, 2023
ENGINE
Engine stalls soon after I start driving. Lights are still on on the dashboard. I put the car in Park, turn the key to the off position, and turn the key to ignition. Engine starts without issue. This problem happens irregularly. Sometimes happens after a few months, sometimes after a few weeks.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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