Chrysler Town and Country Complaints (2000)

306 consumer complaints on file.

#11150178November 8, 2018
AIR BAGS, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
CRUSE CONT DOES NOT WORK HORN NOT WORKING AND AIR BAG LIGHT IS ON. ALL OF THEM WORKED OFF AND ON FOR A TIME BUT NOT NOW06
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11120856August 18, 2018
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
THIS LETTER IS REGARDING A MANUFACTURER DEFECT IN THE 2000 PLYMOUTH GRAND VOYAGER AND 2000 CHRYSLER TOWN AND COUNTRY VANS. WE OWN BOTH VEHICLES, AND BOTH HAVE EXPERIENCED THIS PROBLEM. THERE IS AN ISSUE WITH THE VEHICLES IN WET WEATHER. WHEN IT RAINS AND THE DRIVER GOES THROUGH WATER, THE VEHICLES SHUT THEMSELVES DOWN COMPLETELY. LIGHTS TURN OFF, POWER STEERING IS ARRESTED, AND THE DRIVER HAS TO COAST TO A STOP. THIS HAS HAPPENED SEVERAL TIMES TO MY PARENTS, AND MORE THAN ONCE, THEY HAVE HAD TO SECURE THE SERVICES OF A TOWING COMPANY TO GET THE VEHICLE(S) HOME OR TO A REPAIR SHOP. THIS HAS HAPPENED AT NIGHT ON TWO-LANE HIGHWAYS, LEAVING THEM STRANDED IN PITCH-BLACK DARKNESS. THESE ARE THE ONLY VEHICLES THAT MY PARENTS HAVE TO DRIVE TO AND FROM WORK, WHICH IS AN HOUR AND A HALF AWAY FROM HOME. MY FATHER HAS VISITED THE CHRYSLER-DODGE DEALERSHIP SEVERAL TIMES, AND THEY TOLD HIM THAT THIS IS A LARGE-SCALE PROBLEM WITH THESE PARTICULAR MODELS OF VANS. THEY ARE WELL AWARE OF THE ISSUE, BUT THERE HAS NOT BEEN A FULL-SCALE RECALL ON THE VEHICLES. THERE IS A KIT TO FIX THE PROBLEM. THE KIT IS OVER $300, AND THE ONUS IS ON THE CONSUMER TO PURCHASE THE KIT AND HAVE IT INSTALLED. MY DAD SPENT OVER $700 TO HAVE THE KIT INSTALLED ON BOTH VANS. THIS MANUFACTURER DEFECT IS DANGEROUS NOT ONLY TO THE DRIVERS OF THE VEHICLES, BUT TO OTHER MOTORISTS. PLEASE CONSIDER DOING A NATIONAL RECALL FOR THIS FACTORY DEFECT. THANK YOU FOR YOUR TIME AND CONSIDERATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11096589May 17, 2018
AIR BAGS
IN FRONT END COLLISION WITH A POLE ON A CITY STREET -PASSENGER AIRBAG DEPLOYED, DRIVER AIRBAG DID NOT DEPLOY
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11057487December 29, 2017
ELECTRICAL SYSTEM, ENGINE
STALLS WHEN DRIVING, WILL NOT START, STALLS WHILE WARMING UP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10991322May 24, 2017
VEHICLE SPEED CONTROL
MY SPEEDOMETER DOESN'T READ CORRECTLY. IT INDICATES THAT I AM DRIVING SLOWER THAN REALITY BY ABOUT 15MPH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10894004August 8, 2016
ENGINE
ENGINE SUDDENLY STALLS WHILE VAN IN MOTION. LOSING POWER STEERING AND POWER BRAKING. ONCE VAN COASTS TO A STOP, RESTART WITH NO ISSUES. NORMALLY OCCURS AFTER VAN SITS OVERNIGHT AND ENGINE ISN'T WARMED UP AS YET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10885087July 15, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2000 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING VARIOUS SPEEDS, THE AIR BAG WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE CLOCKSPRING FAILED AND NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10882566July 5, 2016
ELECTRICAL SYSTEM, STEERING
ONCE AFTER HITTING WATER PUDDLE AND THEN WHILE DRIVING IN RAIN, BELT SLIPS OFF PULLEYS AND STEERING LOSES POWER. THEN BATTERY DIES QUICKLY WHILE FLASHERS ARE ON. VERY DANGEROUS ON THE SIDE OF THE ROAD IN RAIN!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10838880February 29, 2016
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2000 CHRYSLER TOWN AND COUNTRY. AFTER THE VEHICLE WAS STARTED, THE HORN FAILED TO OPERATE AND THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE CLOCK SPRING ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 04V480000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10811020December 17, 2015
ELECTRICAL SYSTEM
WHEN DRIVING THROUGH PUDDLES, OR LARGE AMOUNTS OF WATER ON ROADS, THE ALTERNATOR BELT FALLS OFF CAUSING THE LOSS OF POWER STEERING, ENGINE OVER HEATING, AND THE BATTERY TO DIE. COULD BE WHILE TURNING OR DRIVING STRAIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10780001October 6, 2015
ELECTRICAL SYSTEM
FIRE STARTED IN OR NEAR FUSE BOX, VEHICLE WASIN MOTION BUT WHEN STOPPED SMOKE WAS NOTICE OMMING FROM UNDER THE HOOD. OPENED THE HOOD AND FLAMES WERE NEAR FUSE BOX AND BATTERY. FUSE LINK BURNED THROUGH. JUST RETTURNED FROM STORE AND WS IN DRIVEWAY.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10759919August 28, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2000 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE ATTEMPTING TO START THE VEHICLE, THE LIGHTS ON THE INSTRUMENT CLUSTER WOULD NOT ILLUMINATE AND THE ENGINE WOULD NOT START. AFTER STARTING THE VEHICLE AND WHILE DRIVING, THE GAUGES ON THE INSTRUMENT CLUSTER WOULD FLICKER ON AND OFF. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DIAGNOSED THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 170,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10734460July 16, 2015
SUSPENSION
I HAVE NOT DRIVEN THE VAN ANYWHERE, IT HAS BEEN SITTING FOR 2 YEARS AND THE STRUT TOWERS ARE RUSTING OUT AT THE TOP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10724363June 9, 2015
ENGINE
TL* THE CONTACT OWNS A 2000 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE RESTARTED, BUT THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10691531March 2, 2015
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2000 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT UPON IGNITING THE VEHICLE, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE CLOCK SPRING NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 04V480000 (AIR BAGS). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 3/31/15*CN UPDATED 9/27/2017*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10663998December 12, 2014
CHILD SEAT, CHILD SEAT:LATCH CONNECTOR/CLIP
TL* THE CONTACT OWNS A GRACO NAUTILUS SAFETY SEAT, MODEL NUMBER 1878678JJ, AND MANUFACTURED JULY 15, 2014. THE CHILD SEAT WAS BEING UTILIZED IN A 2000 CHRYSLER TOWN AND COUNTRY BY THE LATCH SYSTEM. THE CONTACT STATED THAT WHILE THE SEAT WAS SECURED IN THE VEHICLE, THE SEAT BEGAN TO MOVE LIBERALLY AND CAUSED THE LATCHES TO BECOME LOOSE WITHOUT MUCH EFFORT. THE CONTACT WAS CONCERNED WITH HOW EASILY THE LATCHES BECAME UNSECURED. THE MANUFACTURER WAS NOT CONTACTED. (RELATED VEHICLE INFORMATION: MODEL YEAR=2000, MAKE=CHRYSLER, MODEL=TOWN AND COUNTRY)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10652862November 5, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2000 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 35 MPH, THE DRIVER AND PASSENGER'S SIDE AIR BAGS DEPLOYED INDEPENDENTLY AND WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 88,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10565009February 19, 2014
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2000 CHRYSLER TOWN & COUNTRY. THE CONTACT STATED THAT THERE WAS A FUEL LEAK. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER 00V268000 (FUEL SYSTEM, GASOLINE). THE FAILURE MILEAGE WAS APPROXIMATELY 192,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10564888February 18, 2014
SEAT BELTS
THIS VEHICLE HAS FLAWED SEATBELTS. IT UNHOOKED DURING THE CRASH AND FLEW IN THE AIR, LANDED IN THE SQUAREPANTS FAMILY YARD THEN CAME BACK UP AND LANDED ON A 1995 PLYMOUTH MAGIC WAGON THAT ROLLED AWAY AT PRINCIPAL BROWN'S HOUSE. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10550762November 4, 2013
ENGINE
TL* THE CONTACT OWNS A 2000 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 70 MPH THERE WAS A COMPLETE LOSS OF POWER STEERING WITH THE ILLUMINATION OF THE ENGINE AND VOLTAGE INDICATORS. THE VEHICLE WAS DRIVEN TO THE SIDE OF THE ROAD WHERE THE DETACHED SERPENTINE BELT WAS RECONNECTED. THE FAILURE RECURRED TEN TIMES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 235,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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