Chrysler Sebring Complaints

3,876 consumer complaints on file.

#765857August 19, 2002
SUSPENSION:MULTIPLE AXLE, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
ON 2 DIFFERENT OCCASIONS WITHIN A FEW THOUSAND MILES OF EACH OTHER I HAVE HAD TO REPLACE THE LEFT AND RIGHT REAR WHEEL BEARINGS. EACH TIME THEY WERE REPLACED WITH THE IDENTICAL WRONG PART WHICH CAUSED THE LOSS OF THE ABS AND TRACK SYSTEM. CHRYSLER PROVIDED BOTH THE WRONG PART AND INCORRECT PART INFO. CHRYSLER IS USING 50+ OF THESE 1998 PARTS PER WEEK . THEY HAVE SINCE IDENTIFIED THERE ERROR AND HAVE WARNED THERE PARTS MGRS. AND CORRECTED THE INFO PROVIDED TO BCA FOR THEIR OEM PARTS CATALOGUE. I MET BY COINCIDENCE ANOTHER 1998 SEBRING OWNER THAT LOST THEIR ABS SYSTEM AFTER A REAR WHEEL BEARING REPAIR. MY CONCERN IS THAT CHRYSLER KNOWS THAT THERE WERE REPAIRS MADE WITH THE WRONG PART. THERE CUSTOMERS LOST A VALUABLE SAFETY SYSTEM. CHRYSLER HAS NOT NOTIFIED THEIR CUSTOMERS OF THE ERROR. IT TOOK A GREAT DEAL OF INVESTIGATION ON MY PART TO FIND AND CORRECT THE PROBLEM. STILL AT THIS TIME THEIR IS STILL INCORRECT INFO IN THE HANDS OF MANY AUTO REPAIR SHOPS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#765891August 19, 2002
ENGINE AND ENGINE COOLING:ENGINE
ON 7/26/02 I WAS COMING TO A STOP AT A TRAFFIC LIGHT AND HEARD A THUDDING SOUND COMING FROM SOMEWHERE BELOW MY RIGHT FOOT. THE ENGINE DIED WHEN I CAME TO A STOP AND WOULD NOT START AGAIN. THERE WERE NO OTHER SOUNDS. THERE WAS NO ELECTRICAL RESPONSES. MY CAR WAS TOWED TO MY LOCAL FIRESTONE DEALER AND I WAS TOLD THAT THE PULLEY THAT MOVES ALL THE ELECTRICAL PERIPHERAL BELTS HAD BROKEN OFF. THE AUXILIARY BELTS SNAPED AND ONE OF THEM WENT THROUGH THE PLASTIC COVER (HOUSING) OF THE TIMING BELT. THEY CALLED CHRYSLER SERVICE (POWERTRAIN CARE PLUS) AND WAS TOLD THAT THEY WOULD NOT PAY FOR ANY WORK SO FAR DONE AND SHOULD HAVE THE CAR TAKEN TO A CHRYSLER DEALER. THE CAR WAS TOWED TO OURISMAN CHRYSLER. THEY TORE DOWN THE ENGINE AND TRIED TO REBUILD IT. TOO MUCH DAMAGE WAS DONE. THE CALLED THE SERVICE CONTRACT (DAIMLER/CHRYSLER) PEOPLE WHO SAID THAT THE DAMAGE WAS CAUSED BY SOMETHING EXTERNAL TO THE POWER TRAIN AND THEY WOULD NOT PAY FOR IT. I WAS TOLD BY THE SERVICE MANAGER THAT THE COST OF A NEW ENGINE INSTALLED WOULD BE $8,000. THEY SAID NEW NOT REMANUFACTURED. I FOUND THAT OUT LATER. I SHOPPED AROUND AND FOUND A SERVICE GROUP THAT SPECIALIZED IN INSTALLING REMANUFACTURED ENGINES AND THEY SAID " IT WOULD COST $4900 INSTALLED WITH A 3 YEAR, UNLIMITED MILE WARRENTY INCLUDING PARTS AND LABOR". I TELL THIS TO CHRYSLER AND THEY SAY THAT THIS IS IMPOSSIBLE. THEY CANNOT GET THEIR "REMANUFACATURED" ENGINE FOR AS LITTLE AS THAT. I NEED YOUR HELP. I HAVE BEEN DECEIVED BY CHRYSLER ABOUT THE ENGINE, ABOUT HOW MUCH "I" WOULD HAVE TO PAY TO REPLACE THE ENGINE AND WHAT THE SERVICE CONTRACT COVERS. THE PULLY THAT THEY SAY IS NOT PART OF THE POWER TRAIN IS RUN OFF THE POWER TRAIN TO GENERATE THE ELECTRICITY TO RUN THE STARTER FOR ONE AND MANY OTHER COMPONENTS THAT MAKE THE CAR GO. I HAVE TAKEN VERY GOOD CARE OF MY CAR AND PAID A GOOD PRICE FOR THE POWER TRAIN PROTECTION. I SHOULD NOT HAVE TO PAY ANY MORE BECAUSE OF THEIR MALFUNCTIONING PRODUCT. CAN YOU ASSIST ME?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#765812August 18, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, ELECTRICAL SYSTEM
MY CAR HAS HAD SEVERAL FAILURES IN ALMOST EVERY ASPECT OF THE CAR. IT HAS HAD 4 ELECTRICAL FAILURES, 3 BRAKE FAILURES, 4 MECHANICAL, AND 7 OTHER PROBLEMS. BASICALLY THE CAR HAS BEEN A COMPLETE LOSS. I HAVE BEEN FIGHTING CHRYSLER FOR 3 YEARS AND THEY REFUSE TO HELP AT ALL. I FEEL AT 60,000 MY CAR IS COMPLETELY UNSAFE TO DRIVE. IT HAS CAUSED ONE ACCIDENT IN WHICH I STILL HAVE NECK PROBLEMS. FOR MORE INFORMATION PLEASE SEE MY WEBSITE AT WWW.POSTALHISTORYSTORE.CHRYSLER.HTM THANK YOU!
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#765819August 18, 2002
VEHICLE SPEED CONTROL
CAR ACCELERATED, WENT INTO REVERSE - EVEN THOUGH IT WAS IN DRIVE AND CRASHED. STEERING WHEEL AND BRAKES WOULD NOT RESPOND.*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#567135August 15, 2002
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
CONSUMER RECEIVED RECALL NOTICE 00V421002 REGARDING BALL JOINT DEFECTS. CONSUMER HAD THE PROBLEM THE RECALL IS DEPICTING THREE MONTHS EARLIER. BECAUSE OF THE DEFECT, CONSUMER LOST CONTROL OF VEHICLE AND WENT OFF THE ROAD INTO A DITCH. CONSUMER WANTS TO KNOW IF CHRYSLER IS LIABLE FOR THE DAMAGES. *JG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8016413August 15, 2002
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
REAR SEATBELT WILL NOT STAY LOCKED AND IS CAUSING CHILD SEAT NOT TO STAY IN LOCKED POSITION. DEALER NOTIFIED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8016384August 14, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
CONSUMER HAD BRAKE PROBLEMS FOR 9 MONTHS. BRAKES WERE VIBRATING EXCESSIVELY WHEN APPLIED. IN 06/01 AT 11000 MILES DEALER CUT ROTORS, REPLACED CALIPERS, AND BRAKE PADS. 2 MONTHS LATER, BRAKES WERE VIBRATING AGAIN. CONSUMER CAN NOT FULLY APPLY BRAKES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8016177August 13, 2002
SEAT BELTS:FRONT:RETRACTOR
DRIVER SIDE SEAT BELT RETRACTS HALFWAY BACK TO THE SPOOL. SEAT BELT IS MALFUCTIONING WHICH CAN CAUSE BELT TO LOOSEN TENSION OR LOCK UP AND NOT RETRACT TO SECURE PASSENGER. DEALER IS AWARE. PLEASE PROVIDE MORE INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8016182August 13, 2002
SEAT BELTS:FRONT:ANCHORAGE
PASSENGER SIDE SEAT BELT IS TWISTED IN FABRIC AND WILL NOT RETRACT OUTWARD. SEAT CAN'T BE OCCUPIED UNTIL FIXED. DEALER WAS NOT NOTIFIED. *AK CONSUMER STATED THAT DRIVER'S SIDE BELT WAS LOOSE AND DOES NOT FULLY RETRACT. THE VEHICLE HAD A RECALL ON FULL THROTTLE CABLE HOWEVER, CONSUMER DID NOT MENTION IF A PROBLEM STILL EXISTED.*YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#765598August 13, 2002
VEHICLE SPEED CONTROL
CAR SURGED BACKWARD AND CRASHED INTO A TRUCK. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#8016044August 12, 2002
SEAT BELTS
PASSENGER'S SIDE SEAT BELT WILL NOT RELEASE, IT STICKS, PASSENGER IS UNABLE TO PUT SEAT BELT ON.CONTACTED DEALER. *AK *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8016067August 12, 2002
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS, ELECTRICAL SYSTEM
HEADLIGHTS DO NOT WORK. EACH TIME WHEN CONSUMER HAS TO BLINK HEADLIGHTS, ALL OF THE ELECTRICAL SYSTEM FAILS. ALSO, DEALER IN HER AREA WAS GIVING CONSUMER A HARD TIME IN REPAIRING ELECTRICAL PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#765537August 12, 2002
EQUIPMENT:APPLIANCE:AIR CONDITIONER
WHILE DRIVING, A/C COMPRESSOR SEIZED, AND RESULTING FRICTION CAUSED BELT TO SMOLDER AND BREAK, DISABLING THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#765554August 12, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
CALLED DEALER 1 MONTH AFTER PURCHASE COMPLAINING OF BRAKE NOISE. HAVE REPLACED BRAKES 6 TIMES IN LESS THAN 40,000. DEALER REFUSES TO FIX. TOOK TO OUTSIDE SHOP, HAD TO REPLACE FOR 7TH TIME. WE CAN NOT SELL VEHICLE, AND WORRY ABOUT SON DRIVING.WANT CAR REPLACED, DEALER WON'T BUDGE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8015949August 9, 2002
SUSPENSION
WHEN FIRST TAKING OFF VEHICLE WILL INTERMITTENTLY PULL TO THE RIGHT. DEALER COULD NOT DUPLICATE THE PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#765338August 7, 2002
AIR BAGS:FRONTAL
I WOULD LIKE TO HAVE THE PICTURES REVIEWED TO DETERMINE WHY THE AIR BAGS DID NOT DEPLOY. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#765290August 6, 2002
SEAT BELTS:FRONT:RETRACTOR
THE DRIVER'SAND FRONT PASSENGER SEATBELT WILL NOT RELEASEI TOOK MY CAR TO A CHRYSLER DEALER TO SEE HOW MUCH IT WOULD BE TO FIX THEM I WAS TOLD OVER $600.00 TO FIX THEM BOTH I BROUGHT MY CAR USED AND THE EXTENDED COVERAGE HAS EXPIRED I LIVE IN ILL WHERE SEATBELT ARE MANDATORY I DO NOT HAVE THE KIND OF MONEY IT TAKES TO FIX SOMETHING THAT SHOULD BE COVERED FOR THE LIFETIME OF THE CAR GENRALLY I DON'T COMPLIAN ABOUT ANYTHING BUT WHAT IS IT GOING TO TAKE FOR CHRYSLER TO DO SOMETHING.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8015504August 5, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
BRAKES WERE SQUEAKING, METAL TO METAL. TOOK VEHICLE TO MECHANIC, AND HE REPLACED FRONT PADS. SIX MONTHS LATER, PROBLEM REOCCURRED. TOOK VEHICLE TO DEALER,AND THEY REPLACED REBUILT CALIPER, ROTORS, AND PADS. SIX MONTHS LATER, PROBLEM REOCCURRED. PLEASE PROVIDE ANY FURTHER INFORMATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8015399August 2, 2002
SEAT BELTS:FRONT:RETRACTOR
8 YEAR OLD CHILD WAS ABLE TO RELEASE SEAT BELT BUTTON, AND IT COILED AROUND HIS NECK, STARTING TO CHOKE HIM. HAD TO CUT BELT TO RELEASE HIM. DEALER AND MANUFACTURER HAVE NOT BEEN NOTIFIED AT THIS TIME. FEEL FREE TO PROVIDE ANY FURTHER INFROMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#564742August 1, 2002
STRUCTURE:BODY:TRUNK LID
CONSUMER STATES THAT CHRYSLER ADMITTED TO THE ORIGINAL DESIGN OF THE TRUNK BEING DEFECTIVE, CONSUMER STATES THAT THE DEALER REQUIRED NEW HINGES BE INSTALLED. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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