Chrysler PT Cruiser Complaints

2,623 consumer complaints on file.

#10062637March 19, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
2003 PT CRUISER GT TURBO, BOUGHT NEW IN 2004 WITH 400MILLS ON IT. TRANSMISSION WILL LAG WHEN DOWN SHIFTING FROM 2ND TO 1ST GEAR. ALSO, ALL LIGHTS WILL DIM WHEN BRAKING OR WINDOWS ARE BROUGHT DOWN. DEALER SAID. " THERES NOTHING THEY COULD DO FOR THE DIMMING LIGHTS." FOR THE TRANSMISSION DOWN SHIFTING LAG, THE DEALER CORRECTED OUTPUT SPEED SENSOR CONNECTION. I'M STILL HAVE THE PROBLEM AND IN STOP AND GO TRAFIC I NOTICED WHEN THE VEHCILE WAS DOWN SHIFTING THE RADIO STOPED WORKING AND THE LIGHTS DIMMED FOR A SECOND. DEALER SAID TO WAIT TO SEE IF IT DOES IT AGAIN BEFORE REPAIR.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10062537March 18, 2004
AIR BAGS
I WAS INVOLVED IN A SINGLE CAR, FRONT END COLLISION, IN WHICH I HIT A CONCRETE STRUCTURE HEAD ON AT APPROX 45 MPH. THE AIRBAGS, NEITHER DRIVER OR PASSENGER, DEPLOYED, RESULTING IN MY HITTING MY HEAD. I FEEL THIS IS A DEFECT AND SURELY A GREAT ENOUGH FORCE TO DEPLOY THE AIRBAGS. DEALER SAYS IT WAS SIMPLY THAT THE SENSORS WERE NOT TRIGGERED. WHAT MORE DOES IT TAKE TO TRIGGER THE SENSORS? *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10059576March 17, 2004
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
EXHAUST PIPES ARE LOCATED SOMEWHERE UNDER THE CARRIAGE. DRIVER IS CONCERNED WITH CARBON MONOXIDE POISONING WHEN VEHICLE IS IDLING. *AK THE CONSUMER WOULD LIKE TO HAVE THE TAIL PIPE EXTENDED PAST THE BUMPER. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10063069March 12, 2004
SUSPENSION:REAR
WHEN DRIVING AT AN UNDETERMINED SPEED CONSUMER HEARD A KNOCKING NOISE FROM THE REAR OF THE VEHICLE. CONSUMER TOOK THE VEHICLE TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT REAR BEARINGS FAILED". CONSUMER HAD THE REAR BEARINGS REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10063007March 11, 2004
EXTERIOR LIGHTING:HEADLIGHTS, ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
WHILE DRIVING CONSUMER NOTICED THAT HEADLIGHTS AND DASHBOARD LIGHT WERE FLICKERING OFF AND ON. VEHICLE WAS SERVICED THREE TO FOUR TIMES, BUT DEALERSHIP WAS STILL UNABLE TO FIND PROPER REMEDY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10063082March 11, 2004
STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS
DUE TO THE LOCATION OF THE POWER STEERING LINE, IT COULD BE STRUCK CAUSING THE FLUID TO LEAK. *PH THE DETECTOR LOSS IT'S "PS" ON THE CONSUMER'S DRIVEWAY. THE CONSUMER FELT THAT THIS PART SHOULD BE PROTECTED. *SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10061462March 5, 2004
STEERING:HYDRAULIC POWER ASSIST SYSTEM
STEERING WHEEL SHAKES BACK AND FORTH, MAKING IT HARD FOR THE DRIVER TO CONTROL THE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10061368March 4, 2004
TIRES
WHILE DRIVING 65 MPH REAR PASSENGER SIDE TIRE BLEW OUT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10060457March 4, 2004
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
BOLTS THAT HOLD THE EXHAUST SYSTEM ONTO THE FRAME OF THE CAR BREAK, LEAVING THE EXHAUST SYSTEM DANGLING. THIS HAS HAPPENED TWICE, NOW-- ONCE IN 2002, THEN AGAIN THIS YEAR (2004) AFTER A COLLISION REPAIR USING CHRYSLER BOLTS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10060235March 3, 2004
STEERING:RACK AND PINION
I BOUGHT MY CAR NEW, A '02 PT CRUISER, AND THIS IS THE SECOND TIME THAT THE RACK AND PINION HAS CRACKED!!! I HAVE BEEN TOLD THAT THE PART IS ON NATIONAL BACK ORDER, WHICH TELLS ME THAT I AM NOT THE ONLY PERSON THAT THIS HAS HAPPENED TO!!*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10060097March 1, 2004
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
PURCHASED 7/00. EXPERIENCED 3 SEPARATE ISSUES W/ ELECTRICAL SYSTEM. 1ST YEAR OF OWNERSHIP 1)PARKING LIGHTS REMAINED ON WHEN LIGHTS WERE OFF, RESULTING IN TOW, AND REPLACED BATTERY. 3RD YEAR OF OWNERSHIP: 2)DOOR AJAR LIGHT ON, BELL DINGING, INTERIOR LIGHT REMAINS ON AND ALL DOORS ARE SECURELY SHUT. RESULTED IN TOW AND BATTERY REPLACEMENT. DEALERSHIP SAID BATTERY DEFECTIVE. 6MOS LATER, SAME DINGING PROBLEM OCCURING. WARRANTY EXPIRED. PREV DEALER BANKRUPT, NEW DEALER STATING SAME DEFECTIVE BATTERY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10055784March 1, 2004
FUEL SYSTEM, GASOLINE:DELIVERY
CONSUMER STATED THAT THE ENGINE LIGHT CAME ON, WHEN THE CONSUMER WENT TO HAVE AN OIL CHANGE, THE LIGHT WENT OFF. A WEEK LATER THE ENGINE LIGHT CAME BACK ON AND STAYED ON. THE CONSUMER THEN CALLED THE MECHANIC/DEALER AND WAS TOLD TO BRING THE VEHICLE IN. AFTER THE WAS EXAMINED, THE CONSUMER WAS TOLD THAT THE LEAK DETECTOR PUMP NEEDED TO BE REPLACED. THE CONSUMER STATED THAT LAST YEAR THERE WAS A RECALL ON THE FUEL PUMP AND SHE THINKS THAT THIS PROBLEM COULD BE RELATED. SHE SAID SHE WAS TOLD BY CHRYSLER THAT THEY WOULD NOT HELP WITH THE REPAIRS. *JB THE ENGINE LIGHT HAD COME ON AGAIN. THE SERVICE DEALER SUGGESTED THAT THE LIGHT WOULD GO OFF THEN THE PROBLEM WOULD CORRECT ITSELF. RECALL# 0345436 *SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10059019February 26, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
AFTER 38,000 MILES THE TRANSMISSION PUMP WENT OUT. THE DEALER STATED THE WARRANTY RAN OUT AT 36,000 MILES AND THERE IS NO DRIVE TRAIN WARRANTY. IT WILL COST ME 1,6000 DOLARS TO REPLACE. NEVER WILL I BUY FROM CHRYSLER AGAIN! *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10058995February 25, 2004
ELECTRICAL SYSTEM:WIRING
MY 2002 PT CRUISER CAUGHT FIRE AND THE DEALER AND THE MANUFACTURER SAY TOO BAD.THE CAR HAD TWO RECALLS ONE WHICH WAS FIXED AND ONE WHICH THEY NEVER NOTIFIED ME OF.*AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10057651February 24, 2004
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
WHILE DRIVING IN REVERSE AT APPROXIMATELY 3 MPH, THE DRIVER WAS WARNED BY PEDESTRIANS THAT THE VEHICLE WAS ON FIRE. THE DRIVER EXITED THE VEHICLE AND A STRONG SMELL OF GASOLINE COULD BE DETECTED. THE DRIVER OPENED THE HOOD AND THERE WAS A RUSH OF FLAMES, WHICH DIED DOWN AFTER A SECOND. THE FIRE APPEARED TO ORIGINATE AT THE LOW CENTER OF THE FIRE WALL AT THE FUEL LINE, WHICH IS LOCATED NEAR THE CATALYTIC CONVERTER. ORLANDO FIRE DEPARTMENT REPORT STATED THE FIRE WAS DUE TO A FUEL LEAK. *AK *NM *JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10058425February 18, 2004
STRUCTURE:BODY:BUMPERS
FRONT AND REAR BUMPERS HAVE WHAT LOOKS TO BE MASKING TAPE MARKS ON THEM WHERE THE PAINT HAS NOW FADED. THE FADED AREA IS APPROXIMATELY THE WIDTH OF MASKING TAPE AND GOES FROM THE EDGE OF THE PASSENGER SIDE OF BOTH BUMPERS ACROSS TO THE DRIVER'S SIDE OF BOTH BUMPERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10058218February 15, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
MY 01 CHRYSLER PT CRUISER, 25,602 MILES, HAD A STIFF BRAKE PEDAL. CAR FELT AS IF I WAS DRIVING W/FOOT ON BRAKE. CHRYSLER TOWED CAR TO DEALER. THEY SAID I HAD CONTAMINATED BRAKE FLUID, REPAIRS NOT COVERED BY REGULAR OR EXT. WARRANTY. MY BILL FOR REPAIR WAS $2643.48. THEY REPLACED ALL BRAKE SYSTEM COMPONENTS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10057787February 10, 2004
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
WHILE DRIVING AIRBAG WARNING LIGHT APPEARED ON THE DASHBOARD INTERMITTENTLY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10057832February 10, 2004
STEERING:RACK AND PINION
WHILE DRIVING CONSUMER HEARD A LOUD NOISE COMING FROM THE STEERING COLUMN. DEALERSHIPS MECHANIC DETERMINED THAT THE PROBLEM PERTAINED TO RACK AND PINION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10056966February 10, 2004
POWER TRAIN:AXLE ASSEMBLY
THE TRANS AXLE BROKE IN OUR 2001 CHRYSLER PT ON SUN-1/25/04 AND WAS TOWED TO THE SARASOTA CHRYSLER DEALER WHO GOT TO IT TUESDAY TO SAY NOT UNDER WARRANTY(WE ARE 2ND OWNER-HAD 2 YRS) SO NEED A NEW ONE. THEY DID NOT OFFER TO PULL OUT AND REBUILD. IT WAS UNDER WARRANTY, IT WOULD HAVE BEEN REBUILT. THEY DID NOT NOTIFY US OF RECALL NOR FIX THAT. WE JUST MOVED HERE FROMMD. IN AUGUST AND DID NOT GET FUEL RECALL SOMEHOW. SAFETY SEAT WE DID GET ,BUT DID NOT DO. DUE TO $2400 QUOTE, WE TOWED THE AUTO HME AND GAVE THEM A DEPOSIT TO ORDER A NEW TRANSMISSION FROM CHRYSLER SINCE A USED ONE COULD NOT BE FOUND. NOW WE STILL DO NOT HAVE NOR CAN BE TOLD WHEN IT WILL COME IN OFF "BACKORDER"? FOR A 2001 POPULAR AUTO? CALLED CHRYSLER TO VERIFY TO SEE WHAT COULD BE DONE SINCE WE ARE RENTING A CAR NOW FOR 3 WEEKS WITH 4 YR OLD CAR NOT WORKING AND CANNOT BE FIXED DUE TO UNAVAILABLE PARTS. IT IS NOT LIKE IT IS A FIERO OR ANTIQUE, OR UNUSUAL. WE CALLED CHRYSLER WHO CHECKED WITH DEALER ON "RECALL " COMPLAINT -SPOKE TO [XXX] AND SHE SAID SHE DID NOT ASK THEM THAT. ASKED HER ABOUT PARTS AND WAS TOLD SHE COULD "RUSH" AND HOPEFULLY GET A TRANSMISSION FOR US SOON, BUT WE WOULD HAVE TO PAY EXTRA! STILL NO TIME FRAME WAS QUOTED. WE ARE STUCK AND DO NOT KNOW WHERE TO TURN . THE CAR HAS NOT HAD OTHER PROBLEMS AND ONLY HAS UNDER 60,000 MILES SO IT IS HARD TO UNDERSTAND THAT CHRYSLER WILL NOT STAND BEHIND THEIR PRODUCT OR OFFER MORE HELP FOR CONSUMER SATISFACTION ON A VERY POPULAR AUTO. IT IS A 5 SPEED. WE WOULD LIKE TO KNOW WHO CAN HELP OR WHAT RIGHTS WE HAVE. VIN# [XXX]....PLEASE FORWARD THIS OR REPLY. I AM SO DISAPPOINTED IN THIS AMERICAN PRODUCT, THAT I MAY TRADE FOR FOREIGN. MOST SINCERELY, [XXX]. *AK UPDATED 07/30/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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