Chrysler Pacifica Complaints (2007)

380 consumer complaints on file.

#11716842February 9, 2026
STEERING, SUSPENSION
Front subframe is completely corroded and rusted out. Engine is no longer safely supported. Problem has been confirmed by dealer. Manufacturer has been aware of this issue caused by substandard uncoated and unprotected steel used in the front subfram01e
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11531623July 11, 2023
SUSPENSION, ENGINE
Engine Sub Frame-AKA Engine Cradle is rotting out. Vehicle was inspected on July 6, 2023 at Jim Rielh's Chrysler -Jeep Dealership located at 32899 Van Dyke, Warren Michigan 48093. The report came back as " FOUND FRONT ENGINE CRADLE / FRAME ROTTED / RUSTED OUT." This vehicle has been well maintained and has been Safety Inspected by the same dealership in 2021 & 2022 and never advised there was a problem with the Engine Cradle. Now in 2021, three engine mounts were replaced to correct clunking noises when accelerating, but again there was never an advisement of a potential Engine Cradle Rot. The vehicle had 127, 640 miles on it when it was inspected by the dealer. The results were reported to Chrysler Customer Care via email and by phone but no response as of today.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525146June 3, 2023
STRUCTURE:BODY, ENGINE, STEERING
The engine cradle as well as the engine mounts along with the subframe have deteriorated uncommonly fast resulting in the vehicle involuntarily swerving into other lanes of traffic
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11510108March 4, 2023
ENGINE, SUSPENSION
I am requesting that NHTSA issue a recall for the known defect and serious safety hazard for the 2007 Chrysler Pacifica. These vehicles need to be recalled effective immediately and removed from our highways. The engine cradle rot poses a a risk for accidents and the manufacturer is privy to these problems and had legal action taken against them for a similar notification of different years. The 2007 models should be recalled as well. Please issue the recall and do the right thing. Who knows, you may save someone’s life who is unaware of the dangerous equipment they are driving. Not to mention the manufacturer needs to either to buy back the vehicles, pay for the costly repairs and or compensate the owners who are unable to drive their vehicle or are forced to purchase another vehicle because Chrysler and those in authority have failed and refused to act with integrity and take action to make the recall. There are countless consumers who complain of the same problems of cradle rot, but nothing has been done. Please note the following:l, which lists the court case and consumer complaints: https://www.casemine.com/judgement/us/59145d2dadd7b049341f482e https://www.carproblemzoo.com/chrysler/pacifica/frame-rust-problems.php Please provide a follow up with what action you are going to take since Chrysler refuses to issue a recall and a representative stated, the recall would need to come from NHTSA and will not do the right thing. Thank you.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11486478September 26, 2022
FIRERELATED
The contact owned a 2007 Chrysler Pacifica. The contact stated that the vehicle had been parked in the driveway for a week when it caught fire. The contact's husband looked outside the window of their residence and noticed that the vehicle had caught fire from the engine. The fire also caused damage to the garage door and siding. The fire department arrived on the scene and extinguished the fire. The fire department determined that the fire started in the engine compartment. Police and fire department reports were filed. The vehicle was towed to a tow yard and was not yet deemed totaled by the insurance company. The manufacturer was not made aware of the failure. Prior to the failure, the vehicle experienced a loss of power steering assist. The failure mileage was approximately 187,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11484900September 16, 2022
POWER TRAIN:AUTOMATIC TRANSMISSION
My Chrysler Pacifica 2007 4.0L Shifter Check Engine Light Was On. I Took It To Get Diagnosed It Came Back Ass Gas Cap My Inboard Computer Even Read Gas-cap. So I Replaced It And The Check Engine Light Was Gone. I Say A Week Later My I Was Parked An Tried To Put The Car In Drive I Wouldn't Shift Shifter Broken Only To Find Out It Was A Piece Inside The Shifter. So I Replaced That And After Replacement Of That Now I’m Having Transmission And Electric Problems. The Car Shifts Rough And As I’m Driving The Car Doesn’t Shifts Gears Now Also Will Shift Into Auto-stick On It’s On. I’ll Put My Car Into Drive An As I’m Proceeding To Drive Say At 20mph My Rpm’s A Stay At x2000 I’ll Continue To Speed Up To 30,40 mph And My Rpm’s Will Be The Same As If My Transmission Isn’t Shifting Gears Also Hear A Whining Noise As I Drive. Replaced Transmission Inner And Outer sensors Still Having The Same Problem. Now He’s Saying My Transmission Is Shot All Together. I Put In Total $800. In repairs after the purchase of this car and its my only car RN. It’s basically idling up and not switching gears I’ve been to 3 to 5 transmission shops and auto body shops.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11484902September 16, 2022
ELECTRICAL SYSTEM, POWER TRAIN, UNKNOWN OR OTHER
The car has a lot of dangerous problems. For one I had my truck diagnosed and code came back as gas cap. Then it was electric problems after the replacement of the gas cap. Check engine light was still on. So I went for another diagnostic now is coming up power train. Went to 3 to 6 transmission shops and all told me different reasons solenoid, pcm, Tcm, or maybe it’s just shot all together is what the last shop told me. That’s a $3,000 repair and that’s ridiculous after I had all those pieces replaced. My car stills doesn’t shift gears as I’m driving I can’t really go over 40 or 50 mph because of high rpm’s. The car doesn’t shift gears and I’m hearing a loud whining noise as I drive. I was on the high way and could get off fast enough because of high rpm’s and the car not shifting and also automatically switches from drive to auto-stick on it’s on. Pls Help Me
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11476985August 1, 2022
FUEL/PROPULSION SYSTEM, ENGINE, STEERING
After fueling, especially if the take is full. The engine will die several times in the first 5 or more miles driven. Of course, this also means no power steering. You may be turning at an intersection, on a freeway or just traveling on a surface street. Still, you are without power and no power steering putting the car and occupants in danger. Usually, putting the car in neutral and starting gets you going again, at least until the next event. We have had as many a 5 such events on a 4.5 mile drive home form the gas station. This has now progressed. The last fill up, the nozzle cut of several times and restart over and over to finally fill the take. We knew it could take more fuel, Ultimately it took on 15 Gallons. This time, even after the second day and about 20 miles on the car it will still die at random, especially at idle, say at a stop light. Also with this phenomenon, when the gas gouge gets to just below a half of a tank reading, it may suddenly drop to (E) empty. This is not a good feeling, even though we know it is a bogus reading. The gauge may or may not read correctly at about a half tank the next time the car is started, after an overnight rest. We suspect this may relate to the saddle bag fuel tank system. Currently the check engine light is on, solid, not flashing. However, this problem after a fill up has occurred when there was no check engine light active. Our mechanic is aware of the problems and we are scheduling a visit again and will make sure he is aware of all of these issues. Safety issue, yeah, like suddenly rear-ended or t boned with loss of power and almost impossible steering without power steering. Thankfully, the emergency flashers work fine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11439478November 5, 2021
UNKNOWN OR OTHER
The engine cradle has rotted and engine started to fall out. It took months to find a replacement, now I am told the bolts needed are discontinued and no one at Chrysler or Mopar can tell me what size bolts & nuts are needed to put it together. The control arm came but not bolts or nuts. The engine carriage came, but no nuts & bolts. So, over $1k in parts, looks like it will need to go to the crushers for a loss of $2500 (with cost of purchase). FYI one guy one ebay is selling 1 bolt for $105.00 plus shipping.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11421033June 15, 2021
EXTERIOR LIGHTING:HEADLIGHTS
The contact owns a 2007 Chrysler Pacifica. The contact stated that the driver’s side headlight failed to operate as needed. The local dealer was contacted and provided an estimate for the repair. Due to the cost of the repair, the manufacturer was notified of the failure however, offered no assistance since there was no recall on the vehicle. The contact eventually took the vehicle to an independent mechanic who was unable to repair the headlight and referred him to the NHTSA for assistance. The vehicle was not repaired. The failure mileage was approximately 122,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11417618May 18, 2021
ENGINE, FUEL/PROPULSION SYSTEM
Several Times while driving and often when turning at a slow speed the Pacifica stalls. This is a common problem with no help from Chrysler. No codes come up and several mechanics and dealers have tried to fix the problem to no avail and at a lot of expense. In checking this problem out on the internet, many, many people have complained about this problem because it is highly dangerous and puts peoples lives at risk! Why doesn't Chrysler investigate and find the reason and provide a fix or why won't the NHTSA look into this problem. It also is known to happen to 2005 and 2006 Pacificas.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11408488April 16, 2021
STRUCTURE:BODY
THE BOTTOM FRAME IS RUSTED PAST REPAIR, IN MOTION/STATIONARY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11396983February 19, 2021
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
AFTER PUTTING IN GAS IN THE CAR IT WILL DIE AS IF IT IS NOT GETTING GAS AND WHEN FILLING UP I HAVE TO PUMP SLOW BECAUSE IT ACTS LIKE IT IS NOT TAKING THE GAS. ITS DIED ON SEVERAL OCCASIONS WHILE DRIVING WITHOUT ANY WARNING. IN TRAFFIC GOINF THROUGH A LIGHT IT SHUT OFF AS IF IT HAD NO GAS. THE CAR THEN WILL NOT TURN ON THE KEY TURNS OVER BUT SPUTTERS. ONCE I PUMP ON THE GAS AFTER 3 OR MORE ATTEMPTS IT COME ON. WE HAVE REPLACED THE FUEL PUMP AND AUTOZONE CODE GAVE P0461 FUEL LEVEL SENSOR A AS THE PROBLEM. THIS IS DANGEROUS AS THE CAR JUST SHUTTING OFF WHILE DRIVING AND UNABLE TO START IN TRAFFIC OR JUST SHUTTING DOWN ON THE HIGHWAY. THE OIL LIGHT COMES ON AS WELL. THERES A NOISE LIKE A TICKING SOUND I CAN HEAR BY THE GAS TANK WHEN I SHUT OFF THE CAR. AS SOON AS I LEFT THE GAS STATION TODAY I HAD IT IN DRIVE ABOUT TO TURN ON THE STREET WITH TRAFFIC COMING AND IT SHUT OFF AND WOULS NOT TURN ON FOR ABOUT 10 MINUTES. I WAS LUCKY I DID NOT GET HIT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11383486December 15, 2020
POWER TRAIN
TRANSMISSION SPLIT APART IT MADE A LOUD NOISE LIKE A PIECE WAS JUST FLYING AROUND IN DRIVE THEN ALL THE TRANSMISSION FLUID FLEW OUT EVERYWHERE AND THE TRANSMISSION IS SPLIT I DO HAVE PICTURES. PLEASE SEE ATTACHED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11374054November 10, 2020
STEERING, SUSPENSION
ESP BAS LIGHT CAME ON AND THE STEERING WHEEL STARTED TO MOVE LEFT TO KEEP THE CAR GOING STRAIGHT. SUDDENLY THE RIGHT FRONT TIRE HIT THE WHEEL HOUSING AND STOPPED. UPON INSPECTION IT WAS REVEALED THE THE CRADLE HOLDING THE FRONT SUSPENSION HAD RUSTED AND BROKE OFF. I WAS DRIVING ON A TWO LANE STATE ROAD AND WAS ABLE TO PULL TO THE SHOULDER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11360177September 21, 2020
POWER TRAIN
TL* THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED INTERMITTENTLY WITHOUT WARNING. THE CONTACT COASTED TO THE SHOULDER OF THE ROADWAY, TURNED THE VEHICLE OFF AND WAITED APPROXIMATELY 15 MIN FOR THE VEHICLE TO RESUME NORMAL OPERATION. THE VEHICLE WAS TAKEN TO JACK WOLF CHRYSLER JEEP (1615 N STATE ST, BELVIDERE, IL 61008) TO BE DIAGNOSED HOWEVER, THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE OR RETRIEVE A FAULT CODE. THE TECHNICIAN STATED THAT THE FAILURE MAY BE DUE TO THE TIPM BUT, WAS UNABLE TO SAY FOR SURE THAT THE FAILURE WAS CAUSED BY THE TIPM. THE VEHICLE WAS NOT REPAIRED. THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THE VEHICLE TOW TIMES AND DETERMINED THAT THE CONTROL BOARD WAS FRACTURED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDE THE CONTACT WITH A CASE NUMBER. THE FAILURE MILEAGE WAS APPROXIMATELY 123,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11339628July 15, 2020
POWER TRAIN
MY CAR IS STUCK IN PARK, WITHOUT ANY ENGINE LIGHTS OR FORE WARNING I BECAME STRANDED DROVE TO MY DR APPOINTMENT THE DAY BEFORE NO ISSUES. WENT HOME AND PARKED ALL DAY THEN WENT TO LEAVE AGAIN AND THIS HAPPENED CAR STARTS BUT WILL NOT SHIFT OUT OF PARK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11330511June 24, 2020
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
WHILE DRIVING ON INTERSTATE RT 80 I EXPERIENCED A LOUD NOISE AND SMOKE AND FLAMES WERE COMING FROM THE ENGINE. PULLED OVER AND GOT MYSELF AND MY GRANDDAUGHTER OUT OF HER CAR SEAT. THE ENGINE CONTINUED TO BURN UNTIL THE FIRE DEPT COME. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11326409May 28, 2020
POWER TRAIN
PURCHASED CAR A YEAR AGO. REPLACED BOTH FRONT OUTPUT SEALS AND INNER TRANSMISSION SEAL. OVER 1000$. JUST REPLACED LEFT REAR DIFFERENTIAL SEAL ONLY TO FIND OUT THE RIGHT SIDE CAN'T BE REPLACED WITHOUT BUYING A NEW DIFFERENTIAL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11311979February 27, 2020
ENGINE
MOTOR MOUNTS ARE BAD ON THE CHRYSLER THERE IS 1,000 OF REPORTS ONLINE FOR THIS ISSUE PARTS ARE ON BACK ORDER ALL OVER AND IT IS A VERY KNOWN ISSUE AND A HUGE SAFETY CONCERN IT OCCURS ONCE VEHICLE IS STARTED SHIFTS MOVES AT ALL THE ENGINE WILL LIFT OR JUMP UP TOWARDS THE HOOD OF THE CAR CAUSING THINGS TO BEND AND TWIST WHILE MOVING THAT SHOULD NOT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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