Chrysler Concorde Complaints

2,216 consumer complaints on file.

#859636April 4, 2000
STEERING:LINKAGES:TIE ROD ASSEMBLY
WHEN DRIVING AND UPON EXITING THE HIGHWAY TWO OF THE INNER TIE ROD BOLTS WHICH HOLD UP THE RACK AND PINION BROKE, CAUSING STEERING FAILURE. CONSUMER HAS CONTACTED DEALER. PLEASE PROVIDE ANY FURTHER DETAILS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#720920April 3, 2000
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
HARTMAN MOTORS HAS ALWAYS BEEN RELUCTANT TO DO RECALL REPAIRS. ON RECALL NUMBER 98V184000, I HAD TO TAKE THE CAR BACK AFTER HAVING THE REPAIRS DONE, BECAUSE OF FUEL FUMES INSIDE THE CAR. HARTMAN MOTORS TRIED TO CHARGE ME FOR FIXING THE LEAKS IN THE FUEL INJECTORS UNTILL I SHOWED THEM THE RECALL PRINTOUT FROM MHTSA WHERE IT STATED THAT THEY HAD TO REPLACE THE 'O' RINGS ALSO. I OFFERED TO CALL NHTSA TO REQUEST CLAIRIFITION ON THIS MATTER. HARTMAN SERVICE TOLD ME THAT IT WASN'T NECESSARY TO CALL AS THEY WOULD REPAIR THE INJECTORS AT NO COST TO ME. WITH THIS LATEST RECALL (# 99V184000), I HAVE MADE TWO APPOINTMENTS TO HAVE THE REPAIRS DONE AND BOTH TIMES HARTMAN HAS CANCELED AFTER I SHOWED UP AT THE APPOINTED TIME. THE FIRST TIME THEY SAID THAT THEY RAN OUT OF THE PARTS NEEDED...THE SECOND TIME THEY SAID THAT THEY HAD THE PART, BUT THE TOOL NEEDED TO INSTALL IT WAS BROKEN. I RECEIVED NO PHONE CALLS PRIOR TO THE APPOINTMENT TIME. I WOULD APPRECIATE SOME HELP IN GETTING HARTMEN MOTORS TO DO THE RIGHT THING FOR ITS SERVICE CUSTOMERS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#720895April 2, 2000
ENGINE AND ENGINE COOLING:COOLING SYSTEM
WITHIN THE NEXT WEEK, WE WILL HAVE THE FOURTH WATER PUMP INSTALLED IN THIS VEHICLE OVER THE COURSE OF SOME 70,000 MILES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#859531March 31, 2000
STRUCTURE
DEALER INFORMED CONSUMER THAT MANUFACTURER'S RECALL 99V215/ ENGINE CRADLE COULD NOT BE HONORED BECAUSE NO DRILL WAS AVAILABLE TO DRILL THROUGH THE BRACKET. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#859551March 31, 2000
STEERING:RACK AND PINION
RACK AND PINION STEERING BROKE. WHEN TURNING LEFT OR RIGHT THERE WAS A KNOCKING AND CLUNKING NOISE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#551646March 29, 2000
EXTERIOR LIGHTING:HEADLIGHTS
HEADLAMP BULB BURNED OUT. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#859385March 29, 2000
STRUCTURE, STEERING:LINKAGES:TIE ROD ASSEMBLY
RECALL 99V215OOO/ ENGINE CRADLE. PARTS NEEDED FOR REPAIRS WERE NOT AVAILABLE. CONSUMER HAS CONTACTED DEALERSHIP EVERY WEEK SINCE THE FIRST CONTACT, TOOK 1 MONTH TO REPAIR. OWNER CURRENTLY HAS A PROBLEM WITH THE FRONT OUTER TIE ROD, WHICH NEEDS TO BE REPLACED FOR THE 3RD TIME. *AK *ML
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#551558March 27, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
SHIFTER PIN TO INTERLOCK CABLE BROKE OFF CAUSING THE IGNITION KEY TO BECOME REMOVABLE WHILE THE VEHICLE IS IN ANY GEAR. YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#9000515March 23, 2000
SUSPENSION, SEATS:FRONT ASSEMBLY:RECLINER
WHEN LEFT FRONT SEAT OR RIGHT FRONT BUCKET SEAT ARE MOVE BACKWARD OR FORWARD THE SMALL PLASTIC INSERTS ABOUT 6 TO 8 INCHES LONG WILL FALL OUT AND THE SEAT WILL WOBLE WHEN YOU DRIVE, SOMETHING MUST BE WRON WITH THE SWITCH THAT CAUSE THE BACK REST TO RECLINE TOWARD THE REAR SEAT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#859037March 22, 2000
FUEL SYSTEM, GASOLINE, SEAT BELTS:REAR/OTHER
CONSUMER SMELLS GASOLINE FUMES INSIDE OF VEHICLE. ALSO, REAR SEAT BELT IS NOT OPERABLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#858994March 22, 2000
STRUCTURE
CONSUMER RECEIVED RECALL NOTICE 99V215000 CONCERNING ENGINE CRADLE. CONTACTED THE DEALER. DEALER INDICATED NO TOOLS WERE AVAILABLE TO CORRECT PROBLEM. PLEASE GIVE ANY FURTHER DETAILS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#858894March 21, 2000
STRUCTURE
RECALL 99V215/ENGINE CRADLE: PARTS AND TOOLS NEEDED TO PERFORM REACALL REPAIRS ARE NOT AVAILABLE. DEALER HAS BEEN CONTACTED SEVERAL TIMES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#551456March 20, 2000
SUSPENSION:FRONT:CONTROL ARM:LOWER ARM
RECALL REPAIR OF THE LOWER CONTROL ARM BRACKET (99C-215) COULD NOT BE REPAIRED BECAUSE THE DEALERS TOOL TO FIX THIS WAS BROKEN. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#858797March 20, 2000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHILE TRAVELING NOTICED ABS INDICATOR LIGHT CAME ON/OFF. ALSO, BRAKE PEDAL WAS TOO SOFT. DEALER HAS BEEN NOTIFIED. PLEASE PROVIDE FUTHER INFORMATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#9000231March 20, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
BRAKE EXCESSIVELY NOISY WITH A METAL TO METAL SOUND WHENEVER BRAKES ARE TAPPED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#720230March 17, 2000
AIR BAGS:FRONTAL
NO AIR BAG DEPLOYMENT DURING COLLISION. MANUFACTURER WAS CONTACTED. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#720232March 17, 2000
STEERING:LINKAGES:TIE ROD ASSEMBLY, POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE HAVING NEW TIRES INSTALLED ON THE CAR THE MECHANIC FOUND THE LEFT OUTER TIE ROD END WORN OUT. DUE TO THE MILAGE ON THE CAR I FEEL THIS IS PREMATURE. IN CHECKING YOUR SITE I AM FINDING STISTEMIC PROBLEMS WITH THIS CAR AND LIKE CARS (IE DODGE INTREPID) ALSO FOR THE MODEL YEARS OF 1993,1994,1995. THE THREE MAJOR AREAS I FOUND ARE AIR CONDITIONING, STEERING/ LINKAGES, AND TRANSMISSION WHICH I HAVE THE SAME TYPE OF PROBLEMS WITH MY CAR. I HAVE REPORTED THE AIR CONDITIONER AND THE TRANSMISSION TO YOU A COUPLE OF DAYS AGO. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#858634March 16, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION IS SHUTTERING WHEN SHIFTING, INDICTATING THAT TRANSMISSION IS FAILING. DEFECT IS COMMON PROBLEM. NEED TO REBUILD TRANSMISSION. *AK.ET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#720136March 15, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION HAS HARD DOWN SHIFT FROM 2ND TO 1ST GEAR, TRANSMISSON WAS REBUILT IN 1998 UNDER FACTORY WARRANTY. DOWN SHIFT PROBLEM RETURNED WITH-IN 2 MONTHS OF REBUILD, BUT EVERY TIME TOOK TO DEALER FOR DIAGNOSTIC DEALER COULD NOT FIND PROBLEM. ON LAST DIAGNOSTIC TEST 9 MARCH 2000 DEALER STATED INTERNAL DAMAGE AND EST. REPAIR COST $1800.00.. PROBLEM IS INTERMITTENT, DOES NOT MATTER IF CAR IS WORM OR COLD. AT TIMES TRANSMISSION HAD SLIPPAGE PULLING (SLIGHT) UP HILL GRADES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#720138March 15, 2000
EQUIPMENT:APPLIANCE:AIR CONDITIONER
ON THREE SEPARATE OCCASIONS THE AIR CONDITIONER QUIT COOLING FIRST TWO TIMES DEALER COULD NOT FIND COOLANT LEAK. ON THE SECOND RECHARGE OF THE COOLING SYSTEM THE DEALER ADDED A LEAK DETECTION DYE TO THE SYSTEM SO IF IT QUIT WORKING AGAIN IT WOULD BE EASYER TO FIND LEAK. ON 7 MARCH 2000 WE TESTED THE AIRCONDITIONER, AND AGAIN IT DID NOT WORK. TOOK TO DIFFERENT DEALER , THEY FOUND THE LEAK IN THE EVAPORATER CORE WHICH WAS STILL UNDER WARRANTY. THE DEALER DID REPAIR AT NO COST TO ME. BUT THE FIRST TWO TIME I HAD TO PAY FOR CHARGING THE SYSTEM. I NEED TO KNOW HOW GET REIMBURSED FOR THOSE EXPENSES SINCE IT WAS A WARRANTY ITEM ALL THE TIME. THE CHARGES I INCURRED TOTALED TO $103.58. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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