Chrysler 300 Complaints (2018)

153 consumer complaints on file.

#11759943August 27, 2026
ELECTRICAL SYSTEM, EXTERIOR LIGHTING, UNKNOWN OR OTHER
The vehicle's LCD screen has become delaminated which causes the control of the radio, air conditioning, heat, navigation, and other features controlled by the "radio" portion of the car to become dysfunctional. The car will randomly beep, change air temperatures, start/stop navigation, cause the loss of hands-free communication. This is a safety hazard as it causes the driver to be distracted in order to attend to the incessant beeping, (which doesn't go off even if the power to the unit is shut off) and issues related to AC/heat, navigation or radio (volume, etc.). Winters here are brutal, heat and defrost are required to not die from frost bite, or visual impairment. This appears from Chrysler Forums to be an issue among a large group of Chrysler 300 Year Model 2018 owners. I am encouraging them to file a concern with your group and to ask for a recall of the car for this reason.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11736853May 10, 2026
ELECTRICAL SYSTEM
The vehicle's LCD screen has become delaminated which causes the control of the radio, air conditioning, navigation, and other features controlled by the "radio" portion of the car to become dysfunctional. The car will randomly beep, change air temperatures, start radio channels to scramble and back up camera works only sporadically. This is a safety hazard as it causes the driver to be distracted in order to attend to the incessant beeping and issues related to AC/heat, navigation or radio (volume, etc.). This appears from Chrysler Forums to be an issue among a large group of Chrysler 300 Year Model 2018 owners. I am encouraging them to file a concern with your group and to ask for a recall of the car for this reason.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11729820April 7, 2026
ELECTRICAL SYSTEM
Vehicle suddenly stalled at a red light and did not turn back on. Everything shut down. Also The factory-installed backup camera has failed completely. When the vehicle is shifted into reverse, the infotainment screen remains blank or black. This failure significantly reduces rearward visibility, creating a severe safety risk for pedestrians and property, Also not allowing access to temp control, radio, phone, cruise control, etc.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11719770February 22, 2026
ELECTRICAL SYSTEM
Date: February 22, 2026 VIA CERTIFIED MAIL FCA US LLC Customer Care P.O. Box 21-8004 Auburn Hills, MI 48321-8004 RE: FORMAL COMPLAINT – Safety Defect (Rearview Camera Failure) Vehicle 1: 2012 Chrysler 300S (VIN: [XXX] ) Vehicle 2: 2018 Chrysler 300S (VIN: [XXX] ) To the Chrysler Customer Care Team: I am a loyal, multi-vehicle Chrysler owner currently residing in San Diego County. I am writing to formally report a persistent and dangerous safety defect affecting both of my Chrysler 300S vehicles. Description of Defect: In both vehicles, the factory-installed backup camera has failed completely. When the vehicles are shifted into reverse, the infotainment screen remains blank or black. This failure significantly reduces rearward visibility, creating a severe safety risk for pedestrians and property, especially given the known blind spots of the 300S model. Legal and Safety Context: As you are aware, Chrysler has issued multiple recent recalls (including Recall 24V-436) regarding rearview camera software failures. Furthermore, for the 2018 model, Federal Motor Vehicle Safety Standard (FMVSS) No. 111 mandates a functional rear visibility system. The identical failure across two different model years suggests a fundamental defect in the camera hardware or wiring harnesses used in this vehicle line. Requested Resolution: As a long-term supporter of the Chrysler brand, I am requesting a Goodwill Repair for both vehicles. I ask that Chrysler authorize a local authorized dealer in San Diego (Chula Vista/National City) to inspect and repair these camera systems at no cost to me. Please respond to this request in writing within 10 business days. I have also opened a report with the National Highway Traffic Safety Administration (NHTSA) to document these failures. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11684443September 2, 2025
UNKNOWN OR OTHER
The vehicle's LCD screen has become delaminated which causes the control of the radio, air conditioning, navigation, and other features controlled by the "radio" portion of the car to become dysfunctional. The car will randomly beep, change air temperatures, start navigation, cause the loss of hands-free communication. This is a safety hazard as it causes the driver to be distracted in order to attend to the incessant beeping and issues related to AC/heat, navigation or radio (volume, etc.). This appears from Chrysler Forums to be an issue among a large group of Chrysler 300 Year Model 2018 owners.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11670171June 30, 2025
EXTERIOR LIGHTING
Head light assembly quit working, i.e no headlight in Decemeber 2024. I had the unit replaced, paid $1448.40 for part, 299.92 for labor to replace the complete headlight assembly. It is now June 2025, and it has failed again. It is unsafe to drive when the headlights don't work, and Stelantis and the dealer seem unable to fix the problem, and I do not feel that I should have to pay another cent on a safety feature as essential as a headlight assembly that doesn't work!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11661578May 16, 2025
UNKNOWN OR OTHER, ELECTRICAL SYSTEM
The Uconnect 3.4 screen is delaminating, causing the screen to have “Phantom Touches.” Infotainment will call 911 and will change Important safety features that “Stellantis” made only accessible in your infotainment. The delamination is causing a safety issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11660259May 11, 2025
POWER TRAIN, SUSPENSION
https://www.nhtsa.gov/?nhtsaId=11535069
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11659082May 5, 2025
UNKNOWN OR OTHER
The door paneling has warped on all 4 doors of the car. I purchased the car a year ago from a Lexus dealership here in Tucson I am concerned about safety of my airbags in the car doors
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11648952March 18, 2025
AIR BAGS
The contact owns a 2018 Chrysler 300. The contact stated that while driving at an undisclosed speed, the contact became aware that the air bag warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed that the seat belt module had failed and needed to be replaced. The vehicle was repaired; however, the failure recurred. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for further assistance. The approximate failure mileage was 115,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11648280March 14, 2025
STRUCTURE:INTERIOR PANELS:DOOR
The contact owns a 2018 Chrysler 300. The contact stated that the interior door panels on all four doors were unsecured and separated from the door frame. The cause of the failure was not yet determined. The contact was concerned that during a collision the door panels might eject from the door frame and cause a safety hazard for occupants in the vehicle. The local dealer was notified of the failure, but no assistance was offered. The manufacturer was not contacted. The failure mileage was 38,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11646149March 4, 2025
ELECTRICAL SYSTEM
Malfunction of display LCD screen has become delaminated causing loss of hands free communication, navigation, temperature controls, & settings. LCD screen sporadically goes off & on without being able to control display causing a beeping sound as it randomly jumps between screen settings.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11644518February 24, 2025
ELECTRICAL SYSTEM
Chrysler needs to recall this issue. Many people are having this same screen issue. Chrysler, Please do something about this. This has been known to be a safety issue, as when it gets bad enough, the screen will black out. Delamination on screens has been known to cause the screen to black out, especially during backing, and buttons will randomly be pushed. Chrysler, recall this issue. Thank you.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11643948February 20, 2025
ENGINE, POWER TRAIN
There were 2 separate incidents that occurred. The first one we were backing out of our driveway and the car just stopped running. We were unable to start it again after a dozen attempts. We had the vehicle towed to a local shop and when they got in the car, it started right up. We drove it around for a few weeks before the 2nd incident happened. We were driving on the freeway this time and the car just stopped running. We were in the fast lane and it was extremely dangerous to get off the side of the road due to heavy traffic. It again would not start and we had to have it towed home. Once it came off the tow truck, it started up. Something about it getting towed makes it start again, maybe the angle that it is in when it is getting pulled up on to the tow truck does something. I’ve been nervous to drive it for fear it will break down on me again. We have tried to start it again to take it to a service shop but it will not start. There were no warning lights before either incident. The first shop we had it towed to informed us after we dropped it off that the car was too new for them to run for codes, so they were unable to tell us the issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11636605January 17, 2025
POWER TRAIN
There was a recall on this vehicle in 2018 for a Powertrain Control Module or PCM. The problem has arisen again. How do I correct this issue
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11636201January 16, 2025
UNKNOWN OR OTHER
My vehicle only has 29k miles on it and just failed safety inspection because the Rear Drive Shaft Bearing is broken.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11627909November 29, 2024
AIR BAGS
The contact owns a 2018 Chrysler 300. The contact received notification of NHTSA Campaign Number: 24V198000 (Air Bags); however, the part to do the recall repair was not yet available. The dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11626756November 22, 2024
EXTERIOR LIGHTING
Passenger headlight assembly stopped working. This is a dealer only part and will cost me over $2000 to. Fix when they get one in stock! This could be months, I have to drive with one headlight because one is dead and Chrysler has no parts.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11625483November 15, 2024
POWER TRAIN, ELECTRICAL SYSTEM
Chrysler Model 300s Vehicle, 2018, repair service by an authorized Chrysler dealer in Puerto Rico, certified the replacement of original manufacturer parts of the power steering (Rack-Pinion) on three occasions, which does not accept the programming of technical support by the automotive specialists of the authorized Chrysler repair shop. It is evident that this vehicle faces a hidden problem from the manufacturer which had not been detected until now. Diagnosis could not replace the part because the programming defect by the manufacturer was not found. It is important to start an investigation into the power steering known as (Rack-Pinion), it is working correctly for the driver's safety to drive safely on the roads without this defect, which could not be corrected by the automotive technicians authorized by Chrysler in Puerto Rico, causing an accident. AUTHORIZED WORKSHOP: BELLA RETAIL GROUP LLC. D/B/A FLAGSHIP CHRYSLER, Flagship, EXTENDED INSURANCE POLICY: PREMIER INSURANCE COMPANY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11622007October 25, 2024
ELECTRICAL SYSTEM
There’s been some sort of liquid in the tv screen for a while but now the tv does what it wants, makes random phone calls, changes radio stations, it just glitches all crazy pushing random buttons or just doesn’t work at all
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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