Chevrolet Traverse Complaints

593 consumer complaints on file.

#11529115June 27, 2023
POWER TRAIN
The transmission downshifts hard when in lower gears and sometimes when shifting to.higher gears.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11526966June 14, 2023
ELECTRICAL SYSTEM
The contact owns a 2021 Chevrolet Traverse. The contact stated that while operating the vehicle on several occasions, the vehicle shut off and the steering wheel became difficult to turn. Additionally, the interior and exterior lights became inoperable. The vehicle was taken to the local dealer who was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The contact was concerned that the failure was caused by the vehicle being hacked by a local terrorist network. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11526005June 8, 2023
POWER TRAIN
The contact owns a 2023 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V172000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525616June 6, 2023
POWER TRAIN
The contact owns a 2023 Chevrolet Traverse. The contact stated that on numerous occasions while driving at approximately 25-30 MPH, the vehicle unintendedly downshifted without warning. The contact then stated that he heard an abnormal buzzing sound coming from the hood of the vehicle. No warning lights were illuminated. The vehicle was taken to the dealer where the failure could not be duplicated. The contact was then made aware that the VIN was included in the NHTSA Campaign Number: 23V172000 (Power Train) however, the parts to do the recall repair were not yet available. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was approximately 2,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11518119April 20, 2023
ELECTRICAL SYSTEM
Display Instrument Center on the instrument cluster goes out for a couple of drive cycles and comes back on. I took it in to the dealer at the end of March and had the vehicle updated. There's a history with this issue with the Traverses and the Cadillac XT6. I don't know if it's a glitch when these parts were produced for GM or not but it needs to be investigated
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11516420April 10, 2023
ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Vehicle has been owned for 15 months. This vehicle has been to Chevrolet dealer for the same problem over 7 times. Radio and instrument cluster has turned off and screen has stayed black. I’m august it made vehicle unsafe to drive and operate and had to be towed. Dealer replaced radio screen twice and problem still persists. Cruises control becomes unavailable at random times and won’t function until you power cycle vehicle. Phone and radio will not pair or function together at random times. Pedestrian warning would randomly brake vehicle when driving and no obstacles nor pedestrians were near by. Was almost involved in a collision due to this. Chevrolet dealer has been unable to diagnose electrical problem even after changing radio twice, amplifier once due to it having overheated and burned out, pedestrian module once. Continue to have same problems.current odometer reading is at 37,200
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11513701March 24, 2023
STEERING
The ESC Failed in just 11 months of owning the car. it also said that reduced steering so drive carefully. Purchased the car 3/30/2022 only has 8574 miles on it. This car is a lemon.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11510226March 5, 2023
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
While driving the emergency collisions system locks on the brakes with nothing in front this happened a few times while normal driving when I tried to accelerate again, it wouldn’t let me
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11509971March 3, 2023
AIR BAGS, POWER TRAIN
On January 20th 2023 I was involved in a 4 car wreck, I was hit twice very hard and non of my air bags deployed sending me into the steering wheel causing extreme injuries.
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#11506571February 10, 2023
ENGINE
The contact owns a 2021 Chevrolet Traverse. The contact stated that upon depression of the accelerator pedal, there was an abnormal, clicking sound and a fuel exhaust odor coming from the vehicle. There was no warning light illuminated. The contact had taken the vehicle to the dealer on several occasions to have the exhaust pipe under the hood replaced; however, the failure recurred. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was 36,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500868January 9, 2023
SERVICE BRAKES
At only 15,000 miles the brakes are squeaking as if they would on extended mileage brakes that require replacement. These are practically brand new and should not be making this sound.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11499709January 1, 2023
ELECTRICAL SYSTEM
2022 Traverse won't start everyday, needs Jump start multiple times a day. "Battery Saver Active" is displayed on dashboard. Randomly noticed "service ECS", "service parking brake" messages on dashboard. This vehicle is not reliable and will have you stranded in middle of road, vehicle is driven only 6K miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11499290December 28, 2022
EXTERIOR LIGHTING
Driving home tonight there was a car in front of me so my low beams were on. I saw a deer approaching from the right side of the roadway while at the same time dropping down into a small dip in the road and because the headlights are so low I lost sight of the deer as it was then in the shadows with no illumination because the headlights were now facing further downward. I had to turn my high beams on coming to a complete stop to then see the deer to avoid hitting it. This is very unsafe. Small hills and dips cause you to lose sight of the road up ahead at night.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11499289December 28, 2022
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
As I was pulling out of my parking space on the street a car was coming toward me and the forward collision alert lights and sound went off as well as a terrible grinding started as if it was trying to brake as I was driving but not slowing me down. This has now happened 4 times. The first two times there were cars coming toward me but we were not in jeopardy of a collision. The grinding only stops once I remove my foot from the gas pedal. I took it to the dealership after the 2nd time and they checked the brakes and couldn’t recreate the issue and said everything looked good.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11497192December 13, 2022
EXTERIOR LIGHTING
The headlight position on the 2022 Traverse is horrible and a tremendous safety hazzard. Driving in rain, at night, the headlights being lower on the front end dramatically inhibits visibility. Unless you drive with the high beams on, you can't see at all. Last week I drove in falling snow at night and visibility was again inhibited due to the position of the headlights. But also, I had to keep pulling over to wipe the headlights off because snow off of the vehicles in front of me was covering the headlights due to them being so low on the vehicle. This was a safety hazzard in that the visibility was horrible, but I was also sitting on the side of the road, during a snowstorm, every time I had to get out to wipe them off. I did not have this issue with my 2018 Traverse
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11496415December 7, 2022
SERVICE BRAKES
2022 Chevy Traverse LS with 5K miles only. Brakes have been a problem. The front brakes make grinding noise randomly. Sometimes I feel that car runs fine and few days, it make lot of grinding noise. Did a search on Internet and noticed that 2021 Traverse is having similar issue with brake parts (material). Disappointed that this vehicle is having issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11495134November 28, 2022
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
******* DELETE VOQ ******* THIS COMPLAINT IS BEING MARKED FOR DELETION BECAUSE IT IS AN INADVERTENT DUPLICATE OF ODI# 11495132*DJR ******* DELETE VOQ *******
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11495132November 28, 2022
FUEL SYSTEM, GASOLINE
The contact owns a 2021 Chevrolet Traverse. The contact stated that while driving at an undisclosed speed, she heard a rattling sound coming from the hood of the vehicle. An unknown warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed that a hole was in the exhaust and the exhaust needed to be replaced. The vehicle was repaired; however, the failure recurred. There was no warning light illuminated. The contact stated that while driving at an undisclosed speed, she smelled a fuel odor throughout the vehicle. The dealer was not notified. The manufacturer was notified of the failure and the contact was advised to have the vehicle diagnosed and to call the NHTSA Hotline. The failure mileage was approximately 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489380October 15, 2022
UNKNOWN OR OTHER
On Thursday October 13, 2022, i was driving in to work. I travel approximately 25 miles one way, 4 days a week. The wind up here in Montana was blowing extremely hard for 2 days then and i was driving into the wind going west. I noticed my car felt like it wouldn't accelerate like normal so i just figured the wind was that strong. by the time i got to Poplar where i work my car sounded like a lawnmower! I ended up calling the Chevrolet dealer in Wolf Point to tell them and see when they could get me in to look at it. They gave me an appointment for the next day, October 14th. On October 14 i take it to the dealership and they take it in. About an hour later one of the main guys came out and asked my if i hit anything. I told him no, i was just driving it and that noise and lack of power started. He said they looked it over and it was a bracket thats on my exhaust system that is broke. I asked him if it would be fixed and he said no they would have to order parts. He said the part that broke was a weld and so he don't know how that could have happened if i didn't hit anything. My car is a highway car, i don't go baha-ing around in it. I bought the car brand new and I am the only one that drives it. I am scared to drive it now thinking my whole exhaust system might fall and cause me to wreck. the dealership said it is still safe to drive and just the noise would be annoying, but i don't trust it. i seen the older model traverses have that exact same problem. I am thinking this problem extends to the 21s too because like i said, my car is a highway car. i seen a bulletin that gm put out on this same problem, it is bulletin #PIP5681 publish date of 9/26/19.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11485418September 20, 2022
FUEL/PROPULSION SYSTEM, ENGINE, LANE DEPARTURE: ASSIST
4021890 Fuel Pump- Is available for Inspection Upon Request Date Occurred: (07/25/22) 4050420 Exhaust Front Pipe- Is Available for Inspection Upon Request Date Occurred: (09/15/22) 4021890 occurring- While driving on the expressway going +70mph vehicle message came on, without any warning stating the following: "Service Parking Brake, Drive Assist in Active and Reducing Engine Power". Vehicle lost all power steering control, and the engine was "revving" as if the vehicle was placed in Neutral while trying to drive. Not only was my safety placed at risk during this occurrence, but that of my 5year old daughters as well who was traveling with me, when the power steering was inoperable at +70mph. This could have turned into a very ugly accident at the expense of the manufacturer. Dealership was able to "reproduce/confirm" issue. The vehicle was towed to the purchasing dealership where it was inspected by a dealer service tech and deemed necessary to replace. During 4050420- Vehicle started making a "Fluttering" noise from the front right side of the vehicle while vehicle was placed in "P" and idling. The vehicle was taken in for a Dealer Inspection, which found a leak in the neck weld of my front exhaust pipe. The vehicle did not display any warning lamps or messages to indicate there was an issue. Dealership was able to "reproduce/confirm" issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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