Chevrolet Tahoe Complaints (2021)

437 consumer complaints on file.

#11412837April 19, 2021
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2021 CHEVROLET TAHOE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE IDLED AND LOSS POWER. THE CONTACT DETECTED A SMOKE ODOR AND SMOKE CAME INSIDE THE VEHICLE FROM THE REAR SEATS. THE SERVICE ESC, TRACTION CONTROL, FORWARD COLLISION, AND ENGINE WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE WAS TOWED TO LINDSAY CHEVROLET (15605 JEFFERSON DAVIS HWY, WOODBRIDGE, VA 22191) AND DIAGNOSED THAT THE SENSORS WERE FAULTY AND HAD THE ENGINE COIL REPLACEMENT. THE CONTACT RECEIVED THE VEHICLE BACK FROM THE DEALER AND WAS DRIVING IN THE DEALER'S LOT WHEN THE FAILURE RECURRED. THE DEALER INFORMED THE CONTACT AFTER DIAGNOSIS THAT THE MODULAR SYSTEM NEEDED REPLACING. THE VEHICLE WAS STILL AT THE DEALER AND NOT YET REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THEY WOULD CONTACT THE DEALER TO SEE WHAT THE DIAGNOSTIC WAS AND WHAT WAS REPAIRED. THE FAILURE MILEAGE WAS 2,502.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11407748April 12, 2021
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
VEHICLE WILL NOT START. ONLY 6900 MILES. BATTERY FINE, LIGHTS AND RADIO WORK, WINDOWS AND TAILGATE WORK. CAR TURNS OVER, BUT JUST WON'T START. READ MANUAL, DID EVERYTHING SUGGESTED. CLEARLY AN ELECTRONIC ERROR. AND, BECAUSE VEHICLE COULD NOT BE STARTED, IT COULD NOT BE PUT IN NEUTRAL. TOW DRIVER HAD TO DRAG CAR ACROSS PAVEMENT ON FLATBED. COULD NOT BE GOOD FOR BRAKES OR ANYTHING ELSE DOWN BELOW. WHEN ARRIVED AT DEALERSHIP, COULD NOT GET TAHOE OFF FLATBED. WINCH ONLY PULLS UP ONTO FLATBED, DOES NOT PUSH BACKWARDS. OILED THE FLATBED AND SHOOK THE ENTIRE TOW TRUCK BODY TO TRY TO GET IT TO SLIDE DOWN. NO IDEA WHY THIS HAPPENED. BUT A COUPLE OF MONTHS AGO SAME THING HAPPENED TO A FRIEND'S GMC VERSION. CLEARLY ELECTRONIC FAILURE IN BAND-NEW CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11398531March 1, 2021
SUSPENSION, UNKNOWN OR OTHER
2021 CHEVROLET SUBURBAN, 79 MILES ON ODOMETER WHEN DRIVEN OFF LOT ON 02/22/21. VEHICLE FRAME AND SUSPENSION PARTS, AS WELL AS, CONTROL, STEERING, AND POWERTRAIN PARTS HAVE SIGNIFICANT CORROSION OCCURRING. VEHICLE WAS MANUFACTURED AND INSPECTED 11/2020. VEHICLE WAS VISUALLY INSPECTED BY OWNER. CURRENTLY IN PROCESS OF TRYING TO REMEDY WITH GM. CORROSION SO EARLY IN VEHICLE LIFE WILL UNDOUBTEDLY LEAD TO FAILURE. I RESIDE IN TACOMA, WASHINGTON. VEHICLE WAS PURCHASED IN PUYALLUP, WASHINGTON. MORE PHOTOS AVAILABLE UPON REQUEST. THERE ARE SEVERAL MORE AREAS OF CORROSION THAN PHOTO UPLOAD ALLOWED FOR. GM CLAIMS 2021 MODELS HAVE A NEW PROCESS WHEN MANUFACTURING AND TREATING METAL. IT APPEARS TO HAVE FAILED. THE CLIMATE HERE IS MILD, AND ROAD SALT IS NOT USED IN THE AREA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11397666February 24, 2021
ENGINE, POWER TRAIN, STEERING
MY WIFE WAS DRIVING OUR NEW TAHOE (5,101 MILES) DOWN A NEIGHBORHOOD STREET, STOPPED AT A STOP SIGN AND HIT GAS TO PROCEED INTO A TURN AND ENGINE COMPLETELY TURNED OFF. SHE WAS ABLE TO GLIDE TO A STOP IN FRONT OF A HOUSE, BUT IS TERRIFIED WHAT MAY HAVE HAPPENED IF SHE WAS TRAVELING FAR FROM HOME OR ON THE INTERSTATE AT HIGH SPEED WITH THE SAME OCCURRING. CAR WOULD NOT TURN OVER/START AFTER STOPPING AND HAD TO BE TOWED TO DEALERSHIP. OCCURRED ON A NEIGHBORHOOD STREET (ASHLEIGH ROAD IN FAIRFAX, VA)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11397468February 22, 2021
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
TOOK DELIVERY OF VEHICLE ON FRIDAY, JANUARY 29TH, 2021. WHILE DRIVING HOME FROM PLYMOUTH, MA TO CONCORD, NH, I WAS USING THE ADAPTIVE CRUISE CONTROL. I WAS TRAVELING BETWEEN 65MPH AND 70MPH. ROADS WERE COMPLETELY DRY, THERE WERE NO OTHER CARS NEAR ME, AND THERE WERE NO OBSTACLES IN FRONT OF ME. I WAS TRAVELING IN THE MIDDLE LANE OF A THREE LANE HIGHWAY. OUT OF NOWHERE, THE BRAKES WERE FORCEFULLY APPLIED BY THE COMPUTER WHICH NEARLY BROUGHT THE VEHICLE TO A STOP IN THE MIDDLE OF THE INTERSTATE. AFTER REACHING MY DESTINATION I NOTICED THAT THE CAMERA IN THE DRIVER SIDE MIRROR WAS NOT FUNCTIONING. CONTACTED DEALER THE FOLLOWING DAY AND RETURNED BACK TO DEALERSHIP TO HAVE THE VEHICLE REPAIRED (NEARLY 2 HOUR DRIVE). DEALER STATED THAT THE ISSUE WITH THE CAMERA AND THE ISSUE WITH THE AUTOMATIC BRAKING WERE RELATED. PICKED VEHICLE UP ON FEBRUARY 8TH AFTER VEHICLE WAS SUPPOSEDLY FIXED. ARRIVED HOME AND DISCOVERED SAME ISSUE WITH CAMERA NOT FUNCTIONING. TOOK TO DEALER IN CONCORD, NH TO TRY TO REPAIR AGAIN ON 2/15/21 AND PICKED UP ON SAME DAY. DEALER FOUND LOOSE PIN IN CONNECTOR. DEALER STATED THAT THE CAMERA HAD BEEN REPLACED IN OCTOBER 2020 BEFORE I EVEN OWNED THE VEHICLE, SO SOMEONE KNEW THIS WAS AN ISSUE. TOOK VEHICLE ON A DRIVE ON 2/17/21. ALERT ON DASH NOW SAYS 'SERVICE DRIVER ASSIST SYSTEM.' I DO NOT FEEL SAFE DRIVING THIS VEHICLE AND MY WIFE DOES NOT FEEL COMFORTABLE DRIVING IT OR LETTING OUR TWIN 3 YEAR OLD BOYS RIDE IN IT. I HAVE A CASE OPEN WITH GENERAL MOTORS ON THIS BUT THEY HAVE DECLINED TO HELP WITH EXCHANGING THE VEHICLE. I'M THANKFUL THAT NOBODY WAS RIDING WITH ME AND THAT NO CARS WERE AROUND AND THAT IT WAS NOT SLICK WHEN THE BRAKING INCIDENT OCCURRED BECAUSE IT CERTAINLY WOULD HAVE CAUSED AN ACCIDENT. PLEASE HELP ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11385637December 30, 2020
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2021 CHEVROLET TAHOE. WHILE PARKED, THE CONTACT ATTEMPTED TO START THE VEHICLE HOWEVER, THE VEHICLE FAILED TO START. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO SERRA CHEVROLET SAGINAW (4200 BAY RD, SAGINAW, MI 48603) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE FUEL PUMP CONTROLLER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 616.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11384381December 21, 2020
ENGINE
TL* THE CONTACT OWNS A 2021 CHEVROLET TAHOE. THE CONTACT STATED WHILE DRIVING AT LOW SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT RECEIVED A NOTIFICATION FROM ONSTAR THAT THE ENGINE AND TRANSMISSION HAD FAILED. THE VEHICLE WAS TOWED TO BEAVER CHEVROLET (3494 PHILIPS HWY, JACKSONVILLE, FL 32207, (904) 398-3036) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ENGINE HAD COLLAPSED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REQUESTED A NEW VEHICLE. THE MANUFACTURER WAS CONTACTED HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 2,700.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11378279December 7, 2020
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
BRAND NEW 2021 TAHOE 1367 MILES CATASTROPHICALLY LOST POWER WITHOUT NOTICE WHILE IN A BUSY INTERSECTION WITH MOTHER AND SON. ONSTAR EMERGENCY SERVICES DID NOT WORK. UNABLE TO PLACE CAR IN NEUTRAL TO MOVE OUT OF BUSY INTERSECTION. POLICE CALLED, VEHICLE TOWED. COULD NOT START, JUMPING NOT SUCCESSFUL. TOWED TO DEALER (HENDRICKS CHEVY 12050 W BROAD STREET RICHMOND VA 23233). CHEVY CERTIFIED MECHANIC STATED CABLE FROM BATTERY TO ALTERNATOR HAD BURNED/MELTED/FRIED, CAR LOST POWER, NO WARNING. WANTED TO SIMPLY "REPLACE CABLE" AND "GET ME BACK DRIVING." FEARFUL OF MAJOR/LARGER ELECTRICAL ISSUE CAUSING FIRE/ELECTRICAL FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11376429November 26, 2020
AIR BAGS, SEAT BELTS
CONSTANT RECURRING "SERVICE SAFETY RESTRAINT SYSTEM" WARNING, MOSTLY WHEN PASSENGER IS SEATED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11374129November 11, 2020
AIR BAGS
SINCE SEPTEMBER 23, A 'SERVICE SAFETY RESTRAINT SYSTEM' WARNING LIGHT REPEATED COMES ON AT THE INFOTAINMENT CENTER ALONG WITH THE AIRBAG WARNING LIGHT. THE LIGHT COMES ON EVERY FEW MILES WHILE DRIVING, AT ANY SPEED UNDER ANY ROAD CONDITION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11372952November 4, 2020
SERVICE BRAKES
TL* THE CONTACT OWNS A 2021 CHEVROLET TAHOE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE DRIVER EXPERIENCED A MEDICAL EMERGENCY. DURING THE INCIDENT, THE PRE COLLISION WARNING SYSTEM MALFUNCTIONED AND DID NOT ACTIVATE CAUSING THE VEHICLE TO CRASH INTO A STEEL TRANSFORMER. DURING THE CRASH THE DRIVER SUSTAINED FRACTURED RIBS THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS TAKEN AT THE SCENE AND THE VEHICLE WAS TOWED AWAY. IT WAS DETERMINED THAT THE CAUSE OF THE CRASH WAS DUE TO A FAILURE OF THE AUTOMATIC EMERGENCY BRAKING SYSTEM TO DEPLOY. THE MANUFACTURER AND LOCAL DEALER WERE NOT YET NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 3,400.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11366995October 29, 2020
UNKNOWN OR OTHER
I'VE BEEN RECEIVING THIS MESSAGE "SERVICE SAFETY RESTRAINT SYSTEM" SINCE OCTOBER 26, 2020. SURPRISED THAT I KEEP RECEIVING THIS MESSAGE AND I'VE HAD THIS VEHICLE FOR 3 WEEKS BRAND NEW. UNSURE AS TO WHAT IS CAUSING THE PROBLEM AND CURRENTLY SEEKING RESOLUTION OF THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11363644October 9, 2020
SEAT BELTS
THE SERVICE SAFETY RESTRAINT SYSTEM LIGHT KEEPS COMING ON. THIS ERROR COMES WHILE STATIONARY AND IN MOTION. I TOOK IT BACK TO THE DEALERSHIP AND THEY SAID IT WAS THE DRIVER SEAT THAT KEEP MAKING THE ERROR HAPPEN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11363479October 8, 2020
AIR BAGS
PURCHASE THE VEHICLE AND WITHIN A WEEK THE SERVICE SAFETY RESTRAINT SYSTEM LIGHT IS ON. MY CAR HAS BEEN AT THE DEALERSHIP SERVICE DEPARTMENT FOR 3 WEEKS AND THEY ARE NOT ABLE TO PROVIDE A ETA ON WHEN THEY CAN GET THE CABLE TO FIX THE ISSUE. ARE THEY SELLING VEHICLES WITH BAD PARTS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11362839October 5, 2020
ELECTRONIC STABILITY CONTROL (ESC)
TL* THE CONTACT OWNS A 2021 CHEVROLET TAHOE. THE CONTACT STATED WHILE DRIVING 5 MPH, THE AIR BAG WARNING LIGHT ILLUMINATED. THE CONTACT DROVE TO HIS DESTINATION. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER CRONIC CHEVROLET BUICK GMC LOCATED AT 2676 N. EXPY, GRIFFIN, GA 30223, (866) 759-1183 AND THE FAILURE WAS ASSOCIATED WITH AN UNKNOWN TSB. THE DEALER ATTEMPTED TO REPAIR THE CONNECTION HOWEVER, THE VEHICLE CONTINUED TO EXPERIENCE THE FAILURE. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 1,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11361893September 29, 2020
AIR BAGS, ELECTRICAL SYSTEM, SEAT BELTS
BRAND NEW VEHICLE BOUGHT TWO WEEKS AGO. I AM GETTING A SERVICE SAFETY RESTRAINT SYSTEM MESSAGE INTERMITTENTLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11360339September 21, 2020
AIR BAGS
THE SERVICE SAFETY RESTRAIN SYSTEM WARNING KEEPS COMING ON ALONG WITH THE AIRBAG READINESS WARNING. WE HAVE TAKEN IT INTO THE DEALERSHIP TWICE IN THE FIRST MONTH OF OWNING THIS VEHICLE AND WE WERE TOLD THERE IS NO CURRENT FIX. HOWEVER THE MANUAL STATES TO HAVE THE VEHICLE SERVICED IMMEDIATELY TO AVOID INJURY DUE TO THE AIRBAGS MIGHT NOT BE WORKING PROPERLY. THIS WARNING GOES OFF EVERY 2-3 MINUTES WHEN DRIVING AFTER WE RESET THE ALERT. THIS STARTED HAPPENING THE MINUTE WE DROVE IT OFF OF THE LOT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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