Chevrolet Tahoe Complaints (2021)

437 consumer complaints on file.

#11483220September 7, 2022
ENGINE
The contact owns a 2021 Chevrolet Tahoe. The contact stated while driving 35 MPH, there was a loud knocking sound coming from the vehicle and the vehicle was shaking abnormally. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the dealer for diagnostic testing and the contact was made aware of a cylinder #3 misfire which caused the lifters to fail. The contact stated that the lifters on the driver’s side and the gaskets, bolts, and rods were replaced; however, the failure recurred. The manufacture was not contacted or notified of the failure. The failure mileage was 16,786.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11479204August 14, 2022
FUEL/PROPULSION SYSTEM
First fuel system failure occurred at ~3500 miles. Pulled out of driveway, shifted into drive and vehicle stalled and would not restart. Fuel pump replaced first then fuel module replaced resolving issue. Now at 12,100, vehicle again shut down at a major intersection and would not start. Vehicle has been towed to dealership. The vehicle failure mechanism locks the car in park and leaves all electronics powered on. Fortunately I was able to get the front wheels strait during one sputtering start attempt so it could be DRAGGED straight onto the tow truck. Able to power off radio and ac buT no other electronics would shutdown, dash display, resulting in total battery drain. Can only lock drivers door with key so vehicle is outside dealer service center on a weekend unlocked. This the second failure of the same component. This abrupt failure creates a completely unsafe situation leaving you stranded unable to move. This vehicle is an expensive failure and based on a second recurrence, the related electronic component issue has not been resolved. First occurrence Chevrolet provided a free year of OnStar due to me not feeling safe with this vehicle. Now just after this expired, the same failure has occurred. Buy this vehicle back from me Chevrolet at my purchase price. First occurrence took 3 hrs for a tow truck to pick up the car which was fortunately in middle of my street. This current failure was 2.5 hrs stuck at a stop sign in the middle of a major intersection. Thank God I was not on the interstate.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11474561July 18, 2022
FUEL/PROPULSION SYSTEM
INTERMITNLY STALLS WHEN DRIVING at dealer now being addressed no warning light before issue happened three times now starting in April
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11473923July 14, 2022
UNKNOWN OR OTHER
On 7/13/2022, I was driving down the highway and my Tahoe without any warning began to decelerate. I put on hazards and merged over in rush hour morning traffic off to side of the highway. I looked to put it in park and it had switched itself into Neutral. I immediately shut the car off and tried 3-4 times to start it. Had to wait 5 minutes then got it started and back on road I went. The previous evening, the My Chevrolet App showed I had a flat driver side rear tire but in fact, I didn't.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11469061June 13, 2022
ENGINE
The lifters failed at 18,000 miles stranded on the side of the road with 3 kids for hours. Only one side is apparently being replaced, leaving me just waiting for the other to go out. I was assured by the dealership that it would happen just would be a matter of when
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11462361April 26, 2022
ENGINE, POWER TRAIN, FUEL/PROPULSION SYSTEM
I encountered the same issue which most of the other complaints on here saw where the engine lost power (due to one cylinder misfiring) suddenly and it was due to a faulty lifter in the engine. Fortunately, I was able to limp the vehicle back to my house where it could be towed, but had it been worse it could've stalled in an intersection and I'd be unable to move the vehicle due to how the engine must be running in order to put it in Neutral. GM really needs to recall the engines that are affected by the lifter problem as this issue is showing up on several forums online along with this site. My engine date code falls within their TSB, however they only replaced one bank due to my mileage being over 8,000 miles. That means that I most likely get to look forward to more issues soon with the other bank of lifters as they're of the same faulty design.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11460388April 11, 2022
ELECTRICAL SYSTEM, POWER TRAIN
The vehicle was manufactured with a push button transmission gear selector. If there is an electrical issue(ie. dead battery, electrical short, engine failure, etc) you cannot shift transmission gears. If I pull into my garage, notice a burning smell coming from engine area, possibly an electrical short, I cannot put vehicle in neutral to push out of garage in case it does erupt into a fire and not burn down my house. Recently my dead battery caused the tow company to lift the back end and pull it our of garage. General Motors did not install an override to put transmission in neutral in an emergency. The transmission will only shift if the engine is running. Imagine driving on a road or stopped at a traffic light and the engine stalls, will not restart, good Samaritans offer to push you off the road, but can't shift to neutral. Dealerships have a hydraulic lift they place under rear tires to move vehicle around service area. As a retired law enforcement officer, many times we had to move vehicles out of the way until wrecker serviced arrived. I feel this is definitely something that has to be addressed and corrected before major damage occurs or lives are endangered.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11458081March 23, 2022
AIR BAGS:SRS MALFUNCTION WARNING LAMP/LIGHT
My airbag light keeps flashing and an alert pops up “service safety restraint system.” Flashes on and off everyday the whole time I’m driving. I can’t even use my digital speedometer because it comes on so much.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452857February 18, 2022
SERVICE BRAKES
Brakes fail a low speed, less than 10 MPH. Happen three times. First time there was an accident. I have a dash cam. I had to place the Tahoe into park to get it to stop. Was at dealership for bent push rods for 15 day. I ask them to check the brakes. I guess there were to busy and never checked them (Nucar Chevrolet). https://www.youtube.com/watch?v=OFjiqRWFXuE
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11452747February 18, 2022
POWER TRAIN
You cannot put the vehicle into Neutral unless the engine is running. This is a huge safety issue as my Tahoe broke down in the middle of a very busy intersection at night time, and it took 3 hours for a tow truck to show up. If I had been able to get the vehicle into Neutral, I could have pushed it out of the intersection into a safe location.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452744February 18, 2022
POWER TRAIN
The lifters failed which caused my vehicle to stall in the middle of a very busy intersection. Chevrolet knows this lifters are an issue, but they need to treat it as a Safety Recall. When these fail, it happens while people are driving. It is a HUGE safety issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452026February 15, 2022
FUEL SYSTEM, GASOLINE
The contact owns a 2021 Chevrolet Tahoe. The contact stated that upon the depression of the brake pedal, the vehicle would stall without warning. The contact had taken the vehicle to a dealer where they informed her of NHTSA Campaign Number: 21V739000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. Since the initial failure, the vehicle had stalled twice without warning. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 20,000. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450717February 7, 2022
ENGINE
Experienced a collapsed lifter on my 2021 Chevy Tahoe at 18,000 miles,also had a bent push rod, all whiling 40 mph. This is my second time having this issue. There is a problematic design with the active fuel management system. The frequency this is occurring is unacceptable. I also had the same issue on another GM truck at 120k miles which costs 6,000 dollars to repair.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450415February 4, 2022
ENGINE
The contact owns a 2021 Chevrolet Tahoe. The contact stated that stated while the vehicle was parked and unoccupied caught fire without warning. The contact noticed there was smoke and flames emerging from the vehicle, and it burnt to the ground. There were no reported injuries. The contact's belongings purse and wallet were destroyed in the fire. The fire department extinguished the fire. A police report was not filed. The contact called the local dealer but the vehicle was not diagnosed or repaired. The manufacturer was contacted but, no further assistance was provided. The vehicle was towed to a salvage investigation lot by the insurance company. The approximate failure mileage 10,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11449274January 28, 2022
ENGINE, FUEL/PROPULSION SYSTEM
This model engine stalls/cuts out acceleration because of valve lifter problems. While Chevrolet has repaired many of these engines, they are waiting until the check engine light comes on (or flashes) to initiate the warranty repair. It is very possible to be miles from a dealer, requiring a tow, and the dealer not having the repair parts in stock.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11447115January 11, 2022
ENGINE
GM has been building V8 engines with a known defect that is bending push rods and damaging lifters. These newer engines use a DFM system and that system is compounding this engine defect. GM has refused to replace all the lifters and is going forward with just fixing engines as they blow up which can happen at any time. The 5.3 and 6.2 engines are a ticking time bomb and can leave you without engine power at any given time when a lifter fails or a push rod gets bent. Hopefully the NHTSA will look into this issue and force GM into a recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11442495December 2, 2021
UNKNOWN OR OTHER
The sunroof made a very loud popping noise and exploded while driving on the interstate on November 30th around 12:15pm in about 40-50 degree temperatures. There were no warnings or noises or any indications that something was wrong. The safety of myself and children were put at risk, as the glass came down into the car while driving on the interstate, and presumably the safety of other drivers if some of the glass flew off onto the interstate. A local body shop has taken photos, as have I, and we have filed a claim with our insurance company. Our local GM dealer did not want to cover the cost under warranty, claiming there was no way to prove exactly what happened. The vehicle has been looked at and temporarily fixed by a local body shop, but not thoroughly inspected. The body shop has ordered new glass and will inspect the vehicle next week.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11442102November 30, 2021
ENGINE
I have has this vehicle for just over a year, and in the time i have accumulated 8,600 miles. Suddenly, yesterday after normal I stopped for a red light. The start/stop function came on (normally) and then all of a sudden the vehicle restarted it self, but, it started running rough, and misfiring. when i moved it backfired several time. I had to have the car flat bedded to the dealer, and apparently it has a known issue, with the lifters and the push rods. The dealer stated it will take a while to get the parts. h as 5 others in the shop for the same problem. My comment is, I am lucky this happened at a stop, I think this would be a major issue if this was to happened at 65 MPH ? You could end up in an accident while you deal with the issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11439807November 8, 2021
STEERING, SUSPENSION, WHEELS
While driving on a residential street during daylight hours, on a clear day at approximately 20 miles per hour the right wheel on my car dislodged. This caused me to lose control of steering the vehicle and strike a parked car. There were people walking about on the sidewalk at the time and other cars traveling. When I exited the car I saw that the passenger side was completely on the ground and there were broken pieces and liquid coming from underneath the car. The axel was broken with a clean break. The car was then towed to the dealership where I was informed it could not stay. My insurance company then towed it to their repair shop where upon assessing the damage they could tell that this was not caused by a collision. General Motors along with our independent investigator examined the parts and vehicle. Leaving me without a vehicle for 4 months. Our Insurance investigator determined this was a defect in manufacturing and GM did not agree. General Motors will not communicate with us any further on this matter. Some of the repairs that were made was the left front and CV axel, also the left front aluminum steering knuckle was missing. This should be investigated for metallurgical discrepancies by an independent lab. While the car was being inspected there was a recall to the power steering that may apply to the vehicle. I would like for the NHTSA to investigate this issue. The car has been repaired and is in my possession and my insurance company has all of the reports, documents, and parts regarding the investigation. I also have pictures immediately following and a witness to the incident. Had a been traveling on a highway at a higher rate of speed this could have been fatal. Your assistance in this matter would be greatly appreciated.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11438952November 1, 2021
UNKNOWN OR OTHER
On 10/21/2021 while driving about 65 mph on highway 80 in Sacramento my sunroof glass exploded. It was not struck by any object. The weather at the time was rain and about 60 degrees. Traffic was light and nothing near that could have caused this to happen. Fortunately the shade was closed preventing any glass to enter the interior. Its been in at the dealer Stevens Creek Chevrolet in San Jose since 10/21/2021 waiting for a replacement glass. This incident could have injured anyone in the vehicle if the shade had not been drawn. So far it appears it is being handled as a warranty issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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