Chevrolet Tahoe Complaints (2021)

437 consumer complaints on file.

#11531938July 12, 2023
FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
Sudden engine shutdown in the middle of traffics. Vehicle was towed to a Chevrolet dealer. Chevrolet dealer replaced fuel pump power control module.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11528888June 26, 2023
AIR BAGS
The contact owns a 2021 Chevrolet Tahoe. The contact stated that while driving at an undisclosed speed, the "Service Safety Restraint" message was displayed. The vehicle was taken to the dealer, where it was diagnosed that an unknown part needed to be replaced. The dealer confirmed that the air bags would not deploy as needed in the event of a crash. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 37,000. The VIN was unavailable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11528788June 25, 2023
ENGINE, FUEL/PROPULSION SYSTEM
The suit also says the lifters in affected engines were installed in an incorrect position in the lifter guide and do not always conform to design specifications. Plaintiffs claim their vehicles needed frequent valvetrain maintenance, including “more frequent oil changes, engine flushing and cleaning and/or replacing the valve lifter oil manifold and its filter at regular intervals.”
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11524662May 31, 2023
FORWARD COLLISION AVOIDANCE
The contact owns a 2021 Chevrolet Tahoe. The contact stated that after coming to a stop, upon depressing the accelerator, the vehicle experienced phantom braking. The contact stated that the Forward Collision Avoidance warning light illuminated, and the vehicle inadvertently stopped with no vehicles or objects nearby. The contact stated that the Forward Collision Avoidance system was deactivated to prevent the failure from recurring. The dealer was notified of the failure, but the vehicle was not taken to be diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 8,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11522796May 19, 2023
SERVICE BRAKES
I started my vehicle and I pulled it out of my garage. Whenever I went to push the brakes down before pulling out of my driveway, it seemed like the brake pedal was higher than it usually is because my shoe caught the edge of the peddle due to where I am used to feeling the top end of it to decompress it. sometimes I contribute that that to the type of footwear that I have on but I was wearing the same shoes I had worn driving the vehicle only 1 hour ago. I was not sure why that was but I kept pulling out of the driveway (maybe something was stuck to the bottom of my shoe?) I continued to pull out and drove up my road to the next intersection where there were vehicles in front and behind me at that point. As I approached the intersection, slowing down to 25ish mph, I decompressed my brake peddle and all sorts of messages about brake failure started to appear in my control center and the peddle went all the way to the floor without fully stopping the vehicle. It seemed to be able to slow the vehicle down but very so slightly. Luckily, the people ahead of me continued to drive forward and the road was going uphill so the vehicle slowed on its own due to the terrain, at which time, I advised my daughter who was in the backseat to hold on that I needed to put the car in Park while we were still moving slightly. We were slowed to about 2mph and I put the car in Park. I looked down at the brake peddle and there was a fliud that had leaked out on top my all weather floor mats (non absorbent). Luckily, we were not involved in a collision but it was only due to the terrain and the fact the people in front of me continued to drive forward. Otherwise, we would have hit them from behind.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11521689May 12, 2023
VISIBILITY:SUN/MOON ROOF ASSEMBLY
Driving on freeway and heard loud pop. Moon roof shattered.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11520680May 5, 2023
FUEL/PROPULSION SYSTEM
My Tahoe was running fine and then when I shut it off and returned 30 minutes later it would not start. I had it towed to a nearby dealership and I was told that several similar incidents have happened with my make and model where the fuel pump control module went bad. A technician replaced the module while it was in the tow truck so it could be unloaded and it started up. I was told that GM is aware of the issue and I have not heard about it and believe there should be a recall to replace these faulty modules.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11520193May 3, 2023
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
I was driving the vehicle and it suddenly lost power - going from 55 MPH down to 0 then the engine just stopped. No warning lights went off, no stalling, no engine noise- completely lost power. Would not start after that for 20 minutes. Started after 20 minutes- and ran fine -like nothing happened. Had it towed to dealership where they diagnosed the problem as electrical. Two weeks later still waiting for the part. Dealer says it could be up to 3 months before they could locate the part.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11517825April 19, 2023
UNKNOWN OR OTHER
water leaking in from the roof area. I heard water above me, then after applying the brakes water came pouring in through the LED lights, seat belts, and other areas mostly on the passenger side of the vehicle. After pulling panels and looking, water was dripping down into the car getting airbags wet, the fuse panel, seat belts are soaked, carpet, and water inside LEDs and dripping on other electronics. Dealership unable to locate leak at this time and is a continuing problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11517438April 17, 2023
FUEL/PROPULSION SYSTEM
Fuel pump control module diagnosed by the Chevrolet dealer in Iowa City, IA (Billion Chevy). We were on the interstate when the vehicle decelerated rapidly while passing a semi tractor trailer. I was able to control the vehicle and move to the right lane after the semi trailer went by and other cars moved back quickly. No warning light until the incident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11517140April 14, 2023
SUSPENSION
I’ve been dealing with an alignment issue since last June when I took in my 2021 Tahoe z71 with air ride suspension. It’s chewed up the stock tires at just 25,000 miles. It’s came out of alignment 3-4 times since then and Chevrolet is doing nothing about it. I’ve spoke with others that have the same vehicle and the same problem. I just purchased tires for $1,100 just over a month ago and I checked the alignment last week and it was out again after City Chevrolet fixed it on January 17th of 23.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11516385April 10, 2023
ENGINE
I bought the vehicle (a Chevy Tahoe) brand new in 2021. After 7,000 miles the lifter in the motor broke. The top of the motor had to be rebuilt to accommodate a new lifter. Now, with 24,000 miles on the vehicle, another lifter just broke, so the motor has to be taken apart again. I am certain GM knows about this problem, as (the lifter issue) it is all over the internet, but GM will not issue a recall of the defective lifters. I would be very interested in joining a class action law suit to force GM to recall the defective (lifter) parts. In both instances when the lifters broke, there is no warning! The engine looses power and the vehicle "bucks and shakes". It is just a matter of time before this issues causes sever bodily harm because of this massive engine failure. I have all of the repair documentation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11516058April 7, 2023
AIR BAGS, SEATS
Vehicle is displaying service safety restraint system error message which may affect airbag deployment. Dealer advised problem from GM with a harness being too short under seat and seat adjustment can disconnect SRS system which could fail during an accident. Advised no recall but repair parts were not currently available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11515871April 6, 2023
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
My tahoe has shut off several times. I am sometimes at a red light and it shuts off and won't turn on or itll eventually turn off but it has a ton of errors on the screen. This has happened about 6 times. Today, April 6th, it wouldn't even start. It has started at the dealership but the screens are blacked out. Also the back hatch is not working as well and it randomly happened. I just purchased this vehicle in September of 2022. And it only has about 40k miles on it. The first time it shut off on me it had less than 40k miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11515623April 5, 2023
ENGINE, POWER TRAIN
On three (3) different occasions, I put the SUV in Park and the car engaged, and the "P" lit up as engaged. As I took my foot off the brake, the SUV went into Drive and rolled. This last time, the SUV did this at my kid's school Ater putting it in Park, I took my foot off the brake and turned to get the kids unbuckled, and my foot accidentally pushed the gas pedal. The SUV went into drive on its own and the SUV drove over the sidewalk hitting a rock staircase causing an accident with all 4 kids in my SUV. This is the 3rd time, and I don't know what to do about it. Thankfully there were no kids in front of the SUV.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11513596March 24, 2023
FUEL/PROPULSION SYSTEM
FUEL PUMP MODULE FAILURE. ENGINE DIED AT A STOP LIGHT AND WOULD NOT RESTART. UNABLE TO SHIFT INTO NEUTRAL TO TOW OR REMOVE FROM HAZARDOUS ROADWAY. PART ON NATIONAL BACKORDER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11512732March 20, 2023
AIR BAGS, STEERING
The contact owns a 2021 Chevrolet Tahoe. The contact stated that while operating the vehicle, the warning message "service restraint system" was displayed and the air bag warning light was illuminated. The vehicle was taken to the local dealer who diagnosed that the electrical wiring under the front driver’s side seat was damaged from moving the seat back and forth. In addition, the contact also indicated that while operating the vehicle the message "Power Steering" was displayed and the steering wheel became difficult to turn in either direction. The cause of the failures was not yet determined. The vehicle was not yet repaired. The manufacturer was not notified of the failure. The failure mileage was 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11511140March 10, 2023
ENGINE, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
I have an on going problem with the emissions system on my 2021 Tahoe. The vehicle discharges raw diesel fuel and DEF from the exhaust tail pipe during cold startup. This discharge is overwhelming and is so strong it can be detected by smell from over fifty feet away. In addition to this issue the fumes enter the inside of the vehicle and at times it is so bad you need to open the windows. I believe this problem is unsafe as it poses a fire risk and a CO exposure risk to the vehicle occupants. The vehicle has been in the shop repeatedly for the past eighteen months with various parts replaced. To date none of the repairs have fixed the problem. In February GM issued a statement saying that this is normal operations.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11510878March 8, 2023
SEAT BELTS
third row sealbelt buckle retention been a problem since 08/2022 and no one has given me a call. IF I get in a car accident it can increase the risk of injury for the people in the 3rd row. i have no accidents but I'm trying to prevent it from having one.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11509373February 27, 2023
UNKNOWN OR OTHER
While driving on the highway there was a loud explosion like sound. The sunroof on the SUV completely shattered. There was no car in front of me and no overpasses. Sunroof shattered and glass came in the car. I was driving the speed limit which is 70MPH and there was no forewarning. GM is scheduled to look at the vehicle, I am waiting on their return call.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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