Chevrolet Tahoe Complaints (2021)

437 consumer complaints on file.

#11577871March 17, 2024
SERVICE BRAKES
While traveling on the highway at 65 mph the car comes to a complete stop with no brakes applies. No engine light present nor were the emergency braking lights on. This is the 4th occurance.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11576647March 11, 2024
POWER TRAIN, ENGINE, FUEL/PROPULSION SYSTEM
As a traffic crash reconstructionist, the issue is a MAJOR SAFETY ISSUE. My wife was exiting a residential driveway when the vehicle started to stutter and immediately shut down with no power or any capability to get the vehicle off the road. The shutdown caused the blockage of a residential street on a Friday afternoon, until the correct tow truck arrived. This was due to the fact the vehicle could not be moved due to not being able to start the engine nor the ability to place the vehicle into neutral, without starting the engine or crawling un der it with tools. It was determined the fuel module went bad. There was no warning of the failure of the component. Luckily the shut down of all components of the vehicle did not occur on a high speed or highly traveled road since I did not have any control of the vehicle after the fuel module failed. This is not the first report of the issue to NHTSA. Hopefully something will happen to find a fix to put the vehicle in neutral without tools, for the safety of the motoring public.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11574153February 27, 2024
EXTERIOR LIGHTING
Drivers side headlight is stuck pointing down making it hard to see in the dark. Vehicle is a marked police patrol vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11573173February 21, 2024
SEATS
2ND row seat and 3RD ROW head rest will not stay up.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11571883February 14, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2021 Chevrolet Tahoe. The contact stated while driving approximately 70 MPH, the vehicle lost motive power. The contact depressed the accelerator pedal however, the vehicle continued to lose motive power and failed to respond to the accelerator pedal being depressed. The contact was able to pull off the highway and the vehicle was turned off. The contact stated no warning light was illuminated. The contact attempted to restart the vehicle and after several attempts, the vehicle was towed to a dealer. The local dealer diagnosed the vehicle and determined that the fuel pump control module needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 21V739000 (Fuel System, Gasoline). The failure mileage was approximately 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11571708February 13, 2024
WHEELS, ELECTRICAL SYSTEM
The contact owns a 2021 Chevrolet Tahoe. The contact stated that while driving at approximately 35 MPH, he heard an abnormal sound coming from the front tires. The contact stated that the abnormal tire sound was constant and was occurring at various speeds. Additionally, the contact stated that the vehicle was occasionally failed to start. The contact stated that there was no starter motor sound or even the sound of clicking when the ignition key was turned. The contact stated that the failure was intermittent. The contact had taken the vehicle to a local dealer, where it was diagnosed; however, the failure could not be duplicated. The vehicle was not repaired. The contact stated that the failure had reoccurred. The manufacturer was informed of the failure. The failure mileage was 45,844.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11571442February 12, 2024
POWER TRAIN, SUSPENSION
The vehicle experienced a catastrophic control arm failure at low speed while turn left onto a residential street. the brake line severed, the wheel began to roll under the drivers side of the vehichle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11570098February 5, 2024
ENGINE
Third time engine only cranks and will not start. I was forced to disconnect the battery and reconnect after a short while to get the vehicle to start.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11567981January 26, 2024
ENGINE
The contact owns a 2021 Chevrolet Tahoe. The contact stated that while driving at an undisclosed speed and making a left turn, the vehicle lost motive power and stalled in the middle of the road. The contact was unable to restart the vehicle. The contact stated that the gear shifter had seized in park. The vehicle was towed to the dealer. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 16,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11567376January 23, 2024
ENGINE, POWER TRAIN, ELECTRICAL SYSTEM
This is the second engine I’ve had replaced since I bought the vehicle in December 21, 2023. The first engine failed in August of 2022 while I was driving on the highway. The vehicle began to smoke and shut down while I was driving on the highway. The vehicle shut down and I had to use the current momentum of the vehicle to pull over to the shoulder. The vehicle would not come out of gear and would not restart. I complained of transmission problems ever since the engine was replaced. The service department escalated the concerns to the GM engineers who never gave directions to check the transmission fluid or physically check the transmission. January 24 of this year I was on the highway driving to work when the vehicle again shut down. The dash stated restart the vehicle. While in motion the vehicle was trying to shift to neutral. I informed the dealer of this message and they claim they took note of it. With the vehicle not being able to start or move out of gear the tow truck had to drag the vehicle onto the bed of the tow truck. This also occurred on the first engine failure as well.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11566710January 20, 2024
AIR BAGS, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
The airbags failed to deploy in my 2021 Chevrolet Tahoe after being involved in an accident where another vehicle t-boned my vehicle on the passenger side front end to rear end causing severe damage and pushing my vehicle with great force. A police report was taken by officers that responded to the traffic accident. A claim was filed with my auto insurance and my 2021 Chevrolet Tahoe is currently being repaired as it was not deemed a total loss. Myself and my passengers were injured and received and continue receiving medical treatment for our injuries; our safety was definitely placed at risk. Before being involved in this accident, warning alerts/lamps would appear on the vehicle’s dashboard indicating to “service the safety restraint system” and also to “open then close passenger window” which in turn led me to take the vehicle in for service however the dealer said it could not be duplicated nor did the computer show any alerts. After the accident, I Contacted General Motors and filed a claim for the non deployment of the airbags, they in turn are conducting their investigation.
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#11566649January 20, 2024
FUEL/PROPULSION SYSTEM
My wife was driving our vehicle and had (fortunately) just turned onto our quiet street. As she was heading towards our driveway, the car turned off. We couldn’t figure out the issue. After paying for a tow to Sterling Chevrolet in Mount Pleasant, SC, we learned that the fuel pump system had died. This was at 36,071 miles (71 miles over our warranty). We were then told that there had not been a safety recall on the fuel system for our 2021 Tahoe z71. It wasn’t until later that we learned there HAD been a recall and I’m not sure how to handle this. The recall occurred before we took possession of the vehicle (8 months before), thus we were never notified. Per the maintenance records, the fuel system had never been repaired nor was a part replaced on this vehicle. Thus, I believe our vehicle would roll up under this recall and we should be reimbursed for the repair expense.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11566584January 19, 2024
FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
The fuel pump power control module failed. We were driving on the interstate going around 75mph with traffic. The car suddenly lost power dropped to 60, 40, 20 in 5 seconds. We barley made if off the hwy`s left side when the Tahoe died. Would not start back up and locked in park. Had to be towed on a flat bed dragged up the bed and brought to the Chevy dealer who confirmed the fuel pump power control module failed and replaced under warranty. We have a 2021 Tahoe, there is a recall for this part but it did not include our vin. Really scary breakdown and could have been hit by another car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11566573January 19, 2024
SERVICE BRAKES
I purchased a 2021 Chevrolet Tahoe SSV (Police Model) and have been hearing a high pitch squeal noise at low speeds while I’m breaking. The vehicle started making the noise since mile 50. I took my vehicle to the dealership on 03/14/2022 for this complaint (vehicle had 10,860 miles at that time). Parkway Chevrolet informed me that Chevrolet had authorized a one time replacement of the rotors and break pads as a courtesy but the noise would come back and there was nothing they could do to fix the problem. The service advisor at Parkway Chevrolet further advised me that the braking system on my vehicle was meant for stopping power and not luxury. The squeal noise started back before I was able to drive the vehicle back to my house. Within the last couple of weeks my vehicle started making a rubbing noise along with the high pitch squeal so I took the vehicle to Buckalew Chevrolet and they have informed me that the vehicle needs new break pads at 35,000 miles. While I was at the dealership they looked up the service history of my vehicle and informed me that Parkway Chevrolet only turned the front rotors on 3/14/22 and the braking system was never actually replaced. I was wondering if my vehicle could be considered as part of the recall that was issued under Bulletin # 22-NA-165 that was issued in May 2023. Thank you for your consideration.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11565116January 12, 2024
ENGINE
The failed component was reported to be the Coolant Surge Tank. This component cracked and begin to leak engine coolant causing the vehicle to overheat and become undrivable. This failure also lead the inoperability of the heating system inside the cabin of the vehicle. The failure of this component is widespread knowledge in the Chevrolet Tahoe/Suburban and GMC Yukon ownership community. In some cases dealerships are purposely marking up the cost of replacement components due to the scarcity caused by this failure and production issue within GM. The only symptoms of this issue were overheating and inoperable cabin heater. No warning lights or messages were displayed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11564447January 9, 2024
ELECTRICAL SYSTEM
alternator In 2021 Tahoe has went bad twice now! I’m on my third one. Obviously there is a issue for this needing to be replaced so often.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11563829January 5, 2024
EXTERIOR LIGHTING:HEADLIGHTS
The contact owns a 2021 Chevrolet Tahoe. The contact stated that the front headlights were extremely dim while driving at night. The vehicle was taken to a dealer where the mechanic informed the contact that the headlight adjusters were defective and had caused the headlights to shift downwards. The contact was informed that the entire headlight module needed to be replaced. The manufacturer was notified of the failure and informed the contact that there were no recalls on the vehicle. The vehicle was not repaired. The failure mileage was approximately 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11558267December 4, 2023
AIR BAGS, SEAT BELTS, SEATS
The indicator light 'Service Safety Restraint System' beeps and comes on about every 5 minutes when driving. Sometimes it doesn't come on at all. There is no rhyme or reason for why it happens.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11557996December 1, 2023
ENGINE
My truck is a2021 Chevy Tahoe Z71 and my motor knocking real loud I was told it’s a problem with the lifters My car is not old enough to habe lifter problems It started knocking a year ago I was told change the oil but I always change my oil on time now it’s way louder than a year ago
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11557362November 28, 2023
UNKNOWN OR OTHER
Exhaust fumes in cabin from back presure valve welds
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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