Chevrolet Suburban Complaints (2012)

101 consumer complaints on file.

#11608097August 12, 2024
POWER TRAIN
MY AUTO GEAR SHIFT DISINGAGED FROM THE TRANSMISSION THE CAR STARTED MOVING AS I WAS TRYING TO GET INTO THE DRIVER SEAT WITH DRIVER DOOR CATCHING THE TREE LIMBS AND OPENING THE DOOR AND ME HOLDING ONTO THE INSIDE DOOR HANDLE BROOKE AND I FELL ONTO THE GROUND WHEN THE CAR STOPPED BY BACKING OVER THE CURB AND HITTING ANOTHER TREE. THERE IS A BUSHING HOLDING THE CABLE TO TRANSMISSION LEVER AND MY AUTO TRANSMISSION SHOP AND LOCAL CHEVY DEALER HAVE BOTH TOLD ME THE FAULTY CABLE CONNECTOR GETS BRITTLE AND BREAKS. NO WAY TO SAFELY DRIVE AS I CANNOT MOVE.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11531720July 11, 2023
AIR BAGS
This is a recall took my 2012 Surburban to dealership in leavenworth, KS they had vehicle for two weeks did not fix the airbag that is under recall they stated could not get parts for it. So what is the problem with our government system in place to fix these problems but the GM dealership is not fixing the air bag nor do they call and state they have the parts in stock now???
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11480228August 19, 2022
STRUCTURE:BODY
My dash on my 2012 Suburban cracked within 4 years of its manufactured date and it just keeps getting worse. If there were an accident it is so dry and cracked it will through hard plastic into the driver and passengers. I know of many other same and similar year models that have the same issue. Now that there is a passenger-side airbag recall would be the perfect time for GM to step up and fix this obvious flaw.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11431178August 31, 2021
STRUCTURE:BODY
Dashboard is cracking. I understand the class action was dismissed. But this is so unfair that the customers have to pay to fix for problem caused by material problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11419491June 3, 2021
AIR BAGS
Takata recall. The contact owns a 2012 Chevrolet Suburban. The contact received notification of NHTSA campaign number: 21V051000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer was contacted and it was confirmed that the part was not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11414352April 28, 2021
AIR BAGS
I WAS SENT A SAFETY RECALL FORM & STILL HAVEN'T BEEN NOTIFIED THAT PARTS ARE AVAILABLE. I AM WORRIED BECAUSE WE USE OUR FAMILY CAR A LOT. THANK YOU!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11405648March 30, 2021
STRUCTURE:BODY, STRUCTURE:INTERIOR PANELS:DASHBOARD
CRACKED DASHBOARD IN SEVERAL AREAS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11405178March 27, 2021
STRUCTURE:BODY
SEVERELY CRACKED DASH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11399899March 9, 2021
AIR BAGS, STRUCTURE:BODY, UNKNOWN OR OTHER
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
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11398592March 1, 2021
ENGINE, POWER TRAIN, UNKNOWN OR OTHER
TRANSMISSION FAILURE< 150,000 MILES!! WELL MAINTAINED. LEFT US STRANDED ON OFF RAMP I-78.!!! CRACKED DASH ELECTRICAL PROBLEM. CHECK ENGINE LIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11389214January 21, 2021
AIR BAGS
THE AIRBAG ERROR INDICATOR ON THE DASH ACTIVATES FREQUENTLY, ESPECIALLY AFTER DRIVING SEVERAL HUNDRED MILES IN ONE DAY. WHEN THE ERROR MESSAGE IS ACTIVATED, THE BACKUP CAMERA IMAGE IS PIXILATED. IT DOES NOT DO IT WHEN THE VEHICLE IS IN PARK. CHEVROLET SERVICE TECHNICIANS HAVE BEEN UNABLE TO RECOVER THE ERROR CODE OR REPLICATE THE ERROR MESSAGE. THIS IS A CONTINUING PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11384156December 19, 2020
STRUCTURE:BODY
THERE ARE 2 LARGE CRACKS ON THE DASHBOARD ONE RUNNING LONGITUDINALLY ON AXIS OF STEERING COLUMN AND ANOTHER SPREADING FORWARD TOWARD DRIVER SIDE ON FORWARD DRIVER CORNER OF PASSENGER AIRBAG CUTOUT RADIUSED CORNER. I WAS WARNED AFTER I PURCHASED VEHICLE THAT IT WAS A SAFETY HAZARD IN EVENT OF AIRBAG DEPLOYMENT. I AM REPORTING THE DATE AS THE DATE I PURCHASED VEHICAL BUT CRACK WAS PRESENT PRIOR TO THAT DATE FOR AN UNDETERMINED PERIOD OF TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11363822October 11, 2020
UNKNOWN OR OTHER
DASHBOARD HAS SLOWLY STARTED CRACKING. CAR IS GARAGE KEPT AND NOT DRIVEN IN EXTREME CONDITIONS TO WARRANT SUCH DISTRESS ON THE DASHBOARD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11339986July 17, 2020
UNKNOWN OR OTHER, STRUCTURE
DASHBOARD STARTED CRACKING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11327613June 7, 2020
UNKNOWN OR OTHER
THE DASH IS CRACKED ON THE BOTH WINDSHIELD-EDGE CORNERS OF THE PASSENGER-SIDE AIRBAG COVER AND BROKEN OVER THE DRIVER-SIDE INSTRUMENT CLUSTER. THE DRIVER-SIDE BREAKAGE HAS SPREAD FROM THE WINDSHIELD INSIDE EDGE TO UP AND OVER THE INSTRUMENT CLUSTER. IT HAS BEEN GLUED AND PATCHED BUT HAS CONTINUED TO DISINTEGRATE AND IS NOW COMPLETELY BROKEN. THIS VEHICLE HAS BEEN DRIVEN ON ROAD AND HIGHWAY. THE DASH HAS BEEN CRACKING AND BREAKING OVER A PERIOD OF 5 YEARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11326477May 29, 2020
AIR BAGS:SIDE/WINDOW, AIR BAGS
TL* THE CONTACT OWNS A 2012 CHEVROLET SUBURBAN. THE CONTACT STATED THAT WHILE STANDING OUTSIDE OF THE VEHICLE, THE SIDE CURTAIN AIR BAGS DEPLOYED INDEPENDENTLY WITHOUT WARNING, WHILE THE VEHICLE WAS IDLE. THE CONTACT MANUALLY DEFLATED THE AIRBAGS AND THE VEHICLE WAS DRIVEN TO MCELVEEN BUICK GMC (117 FARMINGTON RD, SUMMERVILLE, SC 29483) WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT SUBJECTED TO A RECALL. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 124,400.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11322144April 24, 2020
UNKNOWN OR OTHER
CRACKING DASHBOARD NEEDS REPLACEMENT, I HAVE REPLACED OUR CRACKING DASHBOARD AND WOULD LIKE TO RECEIVE SOME TYPE OF COMPENSATION FOR MY EXPENSE. THIS IS AN ISSUE THAT IS ONGOING WITH ALL OF THESE TYPES OF VEHICLES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11310972February 23, 2020
AIR BAGS, UNKNOWN OR OTHER
OVER THE LAST 6 MONTHS MY DASHBOARD HAS DEVELOPED NUMEROUS CRACKS IN THE DASHBOARD. THERE ARE 2 CRACKS AT THE PASSENGER AIR BAG COVER ON THE TOP CORNERS AND A LONG CRACK ON THE DRIVERS SIDE DASH ABOVE THE GAUGE CLUSTER GOING TOWARDS THE WINDSHIELD. I HAVE NO SPECIFIC DATE WHEN THIS HAS HAPPENED. I AM PUTTING IN THIS COMPLAINT AS I HAVE SEEN THIS ON MULTIPLE VEHICLES OF THE SAME AGE AND LOOKING ONLINE OF ALL THE COMPLAINTS OF THE SAME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11308366February 10, 2020
STRUCTURE:BODY
3 LARGE CRACKS ON DASH. GOING FROM WINDSHIELD TO DASH. IF I EVER NEED TO HAVE WORK DONE UNDER DASH, DASH WILL FALL APART. 3 CRACKS APPEARED FOR NO KNOW REASON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11306273January 31, 2020
UNKNOWN OR OTHER
SEVERAL CRACKES HAVE APPEARED IN THE TOP SECTION OF DASHBOARD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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