Chevrolet Suburban Complaints

9,782 consumer complaints on file.

#11132674October 1, 2018
SERVICE BRAKES
I WAS SLOWING FOR A STOP SIGN WHILE LEAVING A PARKING LOT WHEN THE STEEL REAR BRAKE LINE SPONTANEOUSLY SPLIT AND DUMPED ALL LINE PRESSURE. THE BRAKE PEDAL WENT STRAIGHT TO THE FLOOR, AND I ROLLED RIGHT INTO TRAFFIC BEFORE I WAS ABLE TO PUMP THE PEDAL ENOUGH TIMES TO STOP THE VEHICLE AGAINST A CURB. HAD I NEARED THE STOP SIGN 2 SECONDS EARLIER OR LATER, I WOULD HAVE EITHER BEEN T-BONED BY A BOX TRUCK, OR T-BONED A SMALL SEDAN. I EMPHASIZE THAT THE BRAKE LINES SHOWED NO WARNING SIGNS BEYOND THE TYPICAL SURFACE RUST THAT CAN BE FOUND ON ANY VEHICLE THAT HAS BEEN DRIVEN FOR MORE THAN A FEW WINTERS IN THE "RUST BELT". HOWEVER, THOSE VEHICLES DO NOT HAVE BRAKE LINES SPONTANEOUSLY FAIL AT THE RATE THAT THESE GM TRUCKS DO. THIS TRUCK'S PRIMARY PURPOSE IS TOWING A CAMPING TRAILER FOR VACATIONS WITH MY YOUNG FAMILY, SO THIS COULD HAVE ENDED VERY DIFFERENTLY. I URGE YOU TO TAKE GM TO TASK AND FORCE THEM TO FIX THEIR MISTAKE OF CHEAPING OUT ON BRAKE LINE MATERIALS!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11132097September 28, 2018
STRUCTURE:BODY, ELECTRICAL SYSTEM, ENGINE
ROOF MOUNTED "SHARK FIN " ANTENNA LEAKS AND RESULTED IN SHORT CIRCUIT OF THE ELECTRICAL CONTROLS DISABLING THE SUBURBAN. SECOND TIME IN 2.5YRS THE ANTENNA HAD TO BE REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11131902September 27, 2018
UNKNOWN OR OTHER
WHILE DRIVING @65 MPH ON A FOUR LANE HIGHWAY, GRASSY MEDIAN BETWEEN THE NORTH AND SOUTH LANES, NO OTHER CAR AROUND ME, I HEARD A LOUD POP AND CRASH. I THOUGHT MY CAR HAD BEEN SHOT OR A WINDOW HAD BEEN BLOWN OUT. I SAW NOTHING WHEN I LOOKED AROUND THE CAR. THEN I HEARD WIND AND REALIZED THAT MY SUNROOF WINDOW HAD EXPLODED. SCARED ME TO DEATH, LUCKILY MY INSIDE SUNROOF PANEL WAS CLOSED SO NO GLASS ENTERED THE CAR. I AM CERTAIN THAT NOTHING HIT THE ROOF AND CRACKED THE WINDOW. IT EXPLODED ON ITS OWN. WHEN I STOPPED, IT LOOKED AS IF THE WINDOW HAD BUBBLE UP AND BURST, AS YOU CAN SEE IN MY PICTURE, IT LOOKS AS IF IT BUBBLED UP AND BURST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11131837September 26, 2018
UNKNOWN OR OTHER
THE DRIVER SIDE TEMPERATURE CONTROL IS VERY DISTRACTING WHILE DRIVING. THE SETTING STAYS AT MAXIMUM HEAT / HOT AND DOES NOT CHANGE WITH THE AC RUNNING. THE DRIVER IS ALWAYS EXTREMELY UNCOMFORTABLE AND DISTRACTED BY TRYING EVERYTHING TO OVER AND OVER. KEEPING THE UPPER VENTS CLOSED STILL HOT AIR COMES THROUGH. YOU MUST KEEP THE SYSTEM COMPLETELY OFF THE FLOOR VENT, THE DRIVER SIDE IS EXTREMELY HOT AND CAUSES DISTRACTION. IS THIS A NEW OR UNKNOWN REPORT FOR THIS VEHICLE? WHAT HAS FAILED TO CREATE THIS PROBLEM? IS THIS A SAFETY PROBLEM, ONLY WHILE DRIVER IS IN THE VEHICLE AND DRIVING FOR MORE THAN 15 MINUTES AND EVEN WORSE DURING SUMMER SEASON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11131087September 24, 2018
STRUCTURE:BODY
DASH IS CRACKED ON PASSENGER SIDE AT AIR BAG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11130822September 23, 2018
STEERING
I WAS INVOLVED IN A VEHICLE ACCIDENT IN JANUARY OF 2017. A VERY TRAUMATIC EXPERIENCE NEEDLESS-TO-SAY. I WAS IN THE FAR LEFT LANE OF A 3 LANE HIGHWAY. AS I WAS ATTEMPTING TO SWITCH TO THE CENTER LANE, I SUDDENLY LOST THE ABILITY TO CONTROL MY STEERING WHEEL, AS THOUGH IT WAS JAMMED. AS A RESULT I CONTINUED TO GLIDE ACROSS THE HIGHWAY, DESPERATELY TRYING TO MANEUVER MY STEERING WHEEL TO GO STRAIGHT. I WAS FRANTICALLY TELLING MY PASSENGER ' I CAN'T CONTROL MY WHEEL!!' WITHIN MOMENTS I WAS AT THE FAR RIGHT SIDE OF THE HIGHWAY AT THIS POINT, AND ALL OF A SUDDEN THE WHEEL 'RELEASES', IT NO LONGER FELT JAMMED. WHEN THIS HAPPENS MY VEHICLE TURNS ALMOST 180 DEGREES, FACING THE DIRECTION OF ON-COMING TRAFFIC, AND WE WERE IMMEDIATELY HIT BY HUGE TRACTOR TRAILER. THE BLESSING IN ALL THIS WAS THERE WERE NO FATALITIES, AND I AM DEEPLY GRATEFUL FOR THAT. IN THE AFTERMATH OF IT ALL, MY VEHICLE WAS TOTALED AND I STRUGGLED WITH NOT BEING ABLE TO FULLY UNDERSTAND NOR EXPLAIN HOW AND WHY THIS HAPPENED.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11130778September 22, 2018
SUSPENSION
MY 2015 SUBURBAN LTZ HAS LOST BOTH FRONT STRUTS. DEALER WANTS ALMOST $2,000 TO REPAIR. IF THIS IS AS COMMON OF A PROBLEM AS IT SEEMS, AND I WERE A MAJOR AUTO MAKER, I WOULD BE EMBARRASSED THAT AN UPGRADED, HIGH TECH SUSPENSION SYSTEM THAT I ADDED TO MY $70,000 PRODUCT WAS CAUSING MY CONSUMERS A VERY PREMATURE, VERY EXPENSIVE REPAIR. IF THIS IS AN UPGRADED, LUXURY VEHICLE, I'LL TAKE THE STANDARD ONE. I SHOULD HAVE STAYED WITH AUTO MAKER THAT STANDS BEHIND THEIR PRODUCT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11130589September 21, 2018
AIR BAGS, UNKNOWN OR OTHER
DASHBOARD IS ALL CRACKED AROUND SIDE AIRBAG AND MAY AFFECT DEPLOYMENT. DASH IS ALSO CRACKED AT ON DRIVER SIDE. CRACKS JUST APPEARED NO ACCIDENT, REGULAR AROUND TOWN DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11130406September 20, 2018
ENGINE
JAN 26, 2015, 91,750 MILEAGE. SUDDEN SUSPENSION STABILIZER LIGHT, CHECK ENGINE LIGHT AND RUNNING ROUGH. DEALER SAID BRAKE SWITCH AND REPLACED. POSSIBLE OTHER ELECTRICAL ISSUE ALSO RULED OUT. FEB. 15, 2015, 92,413 MILEAGE. SAME PROBLEM NOW DIAGNOSED AS #4 LIFTER BROKE. FIXED FOR HALF COST. LESS THAN 300 MILES LATER, MARCH 3, SAME LIFTER BROKE AGAIN. THREE DAYS LATER ON FAMILY FUNERAL OUT OF TOWN TRIP IT BROKE AGAIN, SAME #4 LIFTER. THREE TIMES IN 1000 MILES IS RIDICULOUS. FINALLY RIGHT... FOR THREE YEARS! AUG. 30, 2018, 136,000+ MILES. MULTIPLE BROKEN LIFTERS WITH CAM DAMAGE. REBUILD OR REPLACE MOTOR FOR $6500 OR MORE. REPLACED WITH FACTORY GM CRATE REMAN. FOR $7500. PLUS TAX. ALL AT MY COST! WHY IS THIS NOT A FACTORY DESIGN FLAW PROBLEM ON RECALL, AUTO WARRANTY OR EVEN COMPLETELY STOP PUTTING THIS AFM LIFTER ON THE MARKET. TO MY BEST RECOLLECTION, THE VEHICLE WAS BEING DRIVEN IN REGULAR DAILY CITY TRAFFIC IN LITTLE TOWN FERNANDINA BEACH, FLORIDA FOR THREE OF THE FOUR TIMES IT BROKE. ONE TIME WAS HIGHHWAY TRAVEL COMING HOME FROM SARASOTA FLORIDA. NOT JUST AN ECONOMIC OR INCONVENIENCE ISSUE BUT A SERIOUS POTENTIAL FOR ACCIDENTS WHEN THE VEHICLE SUDDENLY LOOSES POWER WHEN THIS HAPPENS. COULD BE SERIOUSLY REAR ENDED OR T-BONED TRYING TO PULL OUT IN TRAFFIC. FROM THE RESEARCH I'VE DONE SO FAR AND THE BLOGS ON THIS ISSUE FOR NEARLY 10 YEARS ON LINE, ITS TIME TO GET GM TO FIX THE REAL PROBLEM OR STOP BUILDING IT AND PAY FOR THE REPAIRS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11130351September 20, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 CHEVROLET SUBURBAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO SHELLWORTH CHEVROLET (LOCATED AT 631 ORANGE DR, VACAVILLE, CA 95687, (707) 455-6089), BUT THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11129840September 17, 2018
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
VEHICLE WAS SERVICED AT THE LOCAL CHEVROLET DEALERSHIP SUBJECT TO NHTSA RECALL NO: 18V-586 ON FRIDAY, SEPTEMBER 14, 2018. THE NEXT DAY, 9/15/18, VEHICLE EXPERIENCED SAME PROBLEMS THAT WERE HAPPENING PRIOR TO BEING SERVICED. SPECIFICALLY, ON SATURDAY(9/15) AT APPROX. 4:30 P.M. CST, WHILE MAKING A ROLLING RIGHT HAND TURN ON GREEN THE VEHICLE LOST POWER STEERING AND LOST ALL POWER. NO ONE WAS DIRECTLY BEHIND ME AS I STOPPED IN THE MIDDLE OF THE CITY STREET. I PUT ON THE FLASHERS AND, AFTER UNSUCCESSFULLY TRYING TO RESTART THE VEHICLE IN NEUTRAL, WAS ABLE TO RESTART THE CAR WHILE IN PARK. I NOTICED THE BATTERY VOLTAGE METER WAS LOWER THAN NORMAL FOR THE REMAINDER OF MY TRIP, HOWEVER, IT HAD RETURNED TO NORMAL THE NEXT MORNING. THIS HAS BEEN AN ONGOING PROBLEM WHICH STARTED ON AUG. 9, 2018. FIRST TRIP TO THE CHEVY DEALERSHIP RESULTED IN REPLACING THE F-MODULE. PROBLEMS PERSISTED AND THE NEXT RECOMMENDATION WAS TO REPLACE THE NEGATIVE BATTERY CABLE, WHICH WAS DONE ON 9/10/18. NOW, AFTER SERVICING DUE TO RECALL, I CONTINUE TO HAVE THE SAME PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11129703September 15, 2018
FUEL/PROPULSION SYSTEM
THE FILLER NECK ON MY 3 MONTH OLD 2018 CHEVROLET SUBURBAN 1500, HAD TO BE REPLACED BECAUSE OF AN O RING THAT WAS MISSING, CAUSING THE FUEL TANK NOT TO PRESSURIZE PROPERLY CAUSING THE FUEL MANAGEMENT SYSTEM TO SEND AN OBD II FAULT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11129398September 13, 2018
SERVICE BRAKES
WHEN IDLING IN MOTION THE BRAKES DO NOT WORK AS WITH A NORMAL TAP AND YOU HAVE TO STOMP ON THE BRAKES REALLY HARD ALMOST GOING TO THE FLOOR IN ORDER TO GET THE CAR TO STOP. THIS HAS ALMOST CAUSED A LOT OF ACCIDENTS. NO ONE SEEMS TO KNOW WHAT IS CAUSING THIS. OTHERWISE THE BRAKES WORK PERFECTLY FINE. IT IS JUST IN THIS SITUATION. THIS HAS BEEN A CONSTANT PROBLEM ON AND OFF SINCE I PURCHASED THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11129140September 12, 2018
SERVICE BRAKES
WHEN TRYING TO STOP FROM A COAST, IN REVERSE OR MOVING FORWARD THE VEHICLE IS VERY HARD TO STOP, BRAKE PEDAL WILL NOT PUSH DOWN. I WAS TOLD THE BRAKE BOOSTER WAS FAULTY AND NEEDED TO BE REPLACED, OTHER PEOPLE WITH THIS VEHICLE HAVE HAD THE SAME ISSUE. FIRST HAPPENED IN SCHOOL PICK UP LINE COULD HAVE EASILY HIT A CHILD OR ANOTHER VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11128213September 8, 2018
SERVICE BRAKES
THE 2005 CHEVROLET SUBURBAN 2500 WAS TRAVELING ON A CITY STREET AND THE BRAKES BECAME SOFT INSTANTLY, A COLLISION WAS AVOIDED BY STEERING AWAY FROM THE CARS AT THE INTERSECTION AND THE EMERGENCY BRAKE WAS USED. THERE WAS NO WARNING ON THE SUDDEN FAILURE, OTHER THAN A INDICATOR ON THE DASH. A SHORT DRIVE TO THE HOME DRIVEWAY, THE REMAINING BRAKE FLUID HAS ALL LEAKED OUT UNDER THE DRIVERS DOOR LOCATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11128293September 8, 2018
UNKNOWN OR OTHER
THERE IS A CRACK IN MY DASHBOARD AROUND THE PASSENGER AIRBAG ON MY 2013 SUBURBAN LTZ. I AM CONCERNED THAT IF THE AIRBAD WAS TO DEPLOY, PIECES OF PLASTIC WOULD BECOME FLYING PROJECTILES. THE DASH MAKES AN AWFUL RATTLE AND IS DISTRACTING TO DRIVER SAFETY. THIS NEEDS TO BE RECALLED FOR REPAIR BY CHEVROLET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11127988September 6, 2018
AIR BAGS
TAKATA RECALL, I HAVE NOW RECEIVED THREE ANNUAL NOTICES OF THE RECALL FOR THE KILLER AIRBAG IN MY VEHICLE. TO DATE, I HAVE RECEIVED NO NOTICE OF REPAIR PARTS BEING MADE AVAILABLE. THIS IS AN UNREASONABLE DELAY IN THE REPAIR TO MY VEHICLE PUTTING MYSELF AND MY FAMILY AT RISK OF INJURY OR EVEN DEATH. THREE YEARS IS FAR TOO LONG TO STILL NOT HAVE MY VEHICLE REPAIRED. I AM DEMADING THAT GM BE FORCED TO EITHER REPAIR THE VEHICLE NOW OR BUY IT BACK AT A FAIR MARKET VALUE IF THEY ARE UNABLE TO MAKE REPAIRS WITHIN THE NEXT 20 CALENDAR DAYS BEGINNING 09/06/2018. NO ONE SHOULD HAVE TO LIVE "OR DIE" WAITING YEARS TO GET AN EXTREMELY DANGEROUS RECALL COMPLETED. IT IS TIME FOR ACTION NOW. NO MORE EXCUSES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11124142September 3, 2018
AIR BAGS, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
CHRYSLER CANNOT FIND THE FUEL RAIL IN US OR CANADA. I CANT WALK AND HAD I NOT GOTTEN DISABLED AND HAD TO GO TO CANADA, AT FAMILIES DUE TO CHILD AND I BEING ASSAULTED AND INJURED. HAVE GOVERNMENT DOCUMENTS SHOWING WE ENTERED COUNTRY DUE TO STATEMENT ABOVE. CAR NOT USED, GARAGED FOR SEVERAL YEARS BUT TURNED ON PERIODICALLY SO CAR WOULD NOT DIE AND FLUIDS CHANGED. WOULD HAVE FILED THE LEMON LAW BACK THEN! I AM LOOKING INTO ARBITRATION ,FTC OR MEDIA. I HAVE CONTACTED MECHANICS FOR RECEIPTS AND TESTIMONY. DUE TO ENGINE LIGHT NEVER GOING OFF , AIR BAG LIGHT,AND GEARS WOULD SWITCH THEMSELVES AND ALL DIALS WOULD GO CRAZY ALL THIS WORK HAS BEEN DONE: NEW COMPUTER STARTER CATALYTIC CONVERTER EVAP LEAKS, CHANGED PARTS NO BREAKS WHILE DRIVING, BREAKLINE BROKE GAS CAP, SENSORS MUFFLER TIRES 4 NEW BATTERY PLUS, PLUS, PLUS NOW NO PART, FUEL RAIL DISCONTINUED. CAR CAN GO ON FIRE IF DRIVEN. CAR ONLY HAS 65,000 ORIGINAL MILED CHRYSLER CUST. SVC, TOLD ME TO SELL IT TO SOMEONE ELSE. FUEL RAIL DISCONTINUED , SO THEY WILL GO ON FIRE?? OR SELL FOR SCRAP? CARS ARE SUPPOSED TO LAST MORE THAN 65,000.THIS IS NEGLIGENCE AND U HAVE ENDANGERED MY FAMILY MORE THAN ONCE. MECHANIC SAID LUCKY , CANT DRIVE AT ALL. IN PKG LOT. CANT WALK, NEED CAR. TRADE IT FOR ONE OF SIMILAR VALUE AND MILEAGE. SPENT NEARLY 7,000. FIXING. NOW DISABLED AND DONT HAVE MONEY. ALSO EXPECT REFUND FOR RADIO RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11124155September 3, 2018
SERVICE BRAKES
OUR 2015 CHEVY SUBURBAN HAD A SUDDEN BREAK LOSS AND IT IS CONTINUING TO HAPPEN AT SLOW SPEEDS. THE FIRST OCCURRENCE HAPPENED ON THE HIGHWAY TRAVELING AT ABOUT 60 MPH. PEDAL BECAME VERY HARD TO DEPRESS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11123901August 31, 2018
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, ENGINE
WHILE DRIVING ALL OF THE POWER CUTS OFF INCLUDING POWER STEERING. ALTERNATOR, OIL, FUEL, STRUTS, BATTERY X 2 HAVE BEEN CHANGED OUT IN ATTEMPT TO CORRECT ISSUE. ISSUE IS STILL PRESENT. LOCAL CHEVY DEALERSHIP UNABLE TO RECTIFY PROBLEM. THERE HAVE BEEN NUMEROUS INCIDENTS WITH POTENTIAL ACCIDENTS. THERE SEEMS TO BE A POWER DRAW ON THE SYSTEM, UNABLE TO FIND ANY KINKED OR FRAYED WIRES. WHILE DRIVING ALL LIGHTING INCLUDING GAUGES DIMS USUALLY PRIOR TO COMPLETE VEHICLE ELECTRICAL FAILURE. I HAVE A VIDEO OF ELECTRICAL DIMMING, BUT UNABLE TO LOAD ON HERE. VEHICLE IS LABELED AS 2015 BUT MANUFACTURE DATE IS 2014, IVE NOTICED THERE IS A RECALL ON 2014 MODELS FOR ELECTRICAL CHASSIS FAILURE HOWEVER MY VIN IS NOT ENCOMPASSED IN THIS RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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