Chevrolet Suburban Complaints

9,782 consumer complaints on file.

#11341903July 28, 2020
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 CHEVROLET SUBURBAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT CALLED GIANT CHEVROLET OF VISALIA LOCATED AT 1001 S BEN MADDOX WAY, VISALIA, CA 93292, (559) 733-1100, AND IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11341933July 28, 2020
STEERING
THE STEERING WHEEL LOOSES POWER AND GETS STIFF FOR ABOUT 1-2 SECONDS WHEN IM IN PARK AND PUT IT ON DRIVE AND WHEM I START TO GO REVERSE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11341623July 27, 2020
UNKNOWN OR OTHER
THE NAVIGATION SYSTEM CANNOT CONNECT TO GPS AND THE COMPASS IS NO LONGER FUNCTIONING. THE VEHICLE WAS IN MOTION AT THE TIME ON A RURAL ROAD WHILE RAINING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11341733July 27, 2020
AIR BAGS, UNKNOWN OR OTHER
WE NOTICED A CRACK ON THE DASHBOARD THAT APPEARS TO MOVE BETWEEN THE PASSENGER AIRBAG AND THE CENTER DASH VENT ON JULY 11TH, 2020. THERE WAS A SUBSTANTIAL AMOUNT OF NOISE "RATLLING" FROM THE DASH BOARD. ON JULY 18TH WE NOTICED THAT THE SPA E ON THE DASH UNDER THE VENT WAS HANGING EVEN LOWER AND MORE NOISE.ON 7/27/20 WE REALIZED THE CRACK CONTINUES TO SPREAD AND THE DASH IS SUNK IN MORE. WE ARW CONCERNED THE AIR BAG WILL NOT DEPLOY IF NEEDED OR THAT FURTHER COSMETIC INJURY WILL HAPPEN TO THE DASH. THE CAR WAS INITIALLY STATIONARY OUTSIDE OUR HOME. EACH INSTANCE THE CRACK IS VISIBLE AS WELL AS THE INCREASED SPACE UNDER THE VENT. THE PROBLEM BECAME MORE EVIDENT AS WE DROVE OFF EACH TIME. WE TAKE CITY STREETS AND HIGHWAY WHEN DRIVING. THIS VEHICLE HAS NEVER BEEN IN AN ACCIDENT. WE HAVE OWNED SEVERAL MAKES AND MODELS OF DIFFERENT VEHICLES AND HAVE NO IDEA WHY THIS IS HAPPENING. WE DO KNOW WE HAVE SIX CHILDREN AND THIS IS OUR FAMILY CAR THAT WE NO LONGER FEEL SAFE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11341510July 26, 2020
AIR BAGS
DEALER TOLD ME THAT PASSENGER SIDE AIR BAG IS NOT WORKING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11341439July 25, 2020
UNKNOWN OR OTHER
MY ENTIRE DASHBOARD IS CRACKING AND ITS INTO PIECES....I DO NOT PARK IN THE SUN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11341337July 24, 2020
ENGINE
TL* THE CONTACT OWNS A 2013 CHEVROLET SUBURBAN. THE CONTACT STATED THAT AT START UP AND WHILE DRIVING, THE LOW OIL LEVEL WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT THE OIL PRESSURE SENSOR WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE CONTACT WAS CONCERNED ABOUT POSSIBLE ENGINE DAMAGE IF THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE VEHICLE WAS PURCHASED AND THE CONTACT WAS INFORMED THAT THE VEHICLE WOULD BE REPAIRED UNDER WARRANTY. THE WARRANTY COMPANY DECLINED TO AUTHORIZE THE REPAIR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11341011July 22, 2020
UNKNOWN OR OTHER
DASH IS CRACKING INTO THE AIRBAG. NOT TO MENTION CRACKS ALL OVER THE DASH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11340458July 20, 2020
AIR BAGS
TL* THE CONTACT OWNS A 2009 CHEVROLET SUBURBAN. THE CONTACT STATED THAT WHILE HIS WIFE WAS DRIVING AT A LOW RATE OF SPEED, SHE ATTEMPTED TO MAKE A LEFT TURN AND WAS HIT BY A CAR COMING FROM THE OPPOSITE SIDE. THE AIR BAGS DID NOT DEPLOY UPON IMPACT. THE DRIVER WAS TREATED FOR WHIPLASH AND MULTIPLE BULGED DISKS IN HER BACK WHICH WOULD REQUIRE SURGERY. A POLICE REPORT WAS NOT FILED. THE DRIVER WAS ABLE TO DRIVE THE VEHICLE HOME AFTER THE ACCIDENT. THE CONTACT STATED THAT THE VEHICLE HAD BEEN INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE DEALER NOR THE MANUFACTURER HAD BEEN NOTIFIED OF THE FAILURE. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 167,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11339986July 17, 2020
UNKNOWN OR OTHER, STRUCTURE
DASHBOARD STARTED CRACKING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11338145July 8, 2020
AIR BAGS
TL* THE CONTACT OWNS A 2008 CHEVROLET SUBURBAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V383000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. OURISMAN CHEVROLET (807 ROCKVILLE PIKE, ROCKVILLE, MD 20852; (301) 424-5900) WAS CONTACTED AND IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11337951July 7, 2020
ENGINE
TRANSMISSION NEEDS TO BE REPLACED AND CUNVAER BELT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11337806July 6, 2020
ENGINE
OIL PUMP OIL RINGS TO LEAD TO OIL PICKUP TUBE FAILED CAUSING DROP IN OIL PRESSURE. THIS HAPPENS WHEN DRIVING VEHICLE 2 HOURS PLUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11337217July 2, 2020
UNKNOWN OR OTHER
AIR CONDITIONER IS BLOWING WARM AIR. A CHEVROLET CERTIFIED SERVICE DEPARTMENT FOUND A/C CONDENSER SPLIT AT THE SEAM AND LEAKING OUT FREON. IT NEEDS A NEW CONDENSER. THIS IS THE EXACT SAME ISSUE AS STATED IN SPECIAL COVERAGE BULLETIN NO. 17336-05. REFERENCE NUMBER N162080780. OUR MAKE, MODEL AND NODE YEAR ARE KNOWN TO HAVE THIS ISSUE. HOWEVER, OUR VIN IS NOT LISTED AS ELIGIBLE FOR THIS SPECIAL COVERAGE. IT NEEDS TO BE ADDED!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11331460June 29, 2020
UNKNOWN OR OTHER
AIR CONDITIONING WILL RANDOMLY SWITCH TO HOT AIR WHILE DRIVING. IF YOU STOP AND RESTART THE CAR AIR CONDITIONING WILL WORK AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11331482June 29, 2020
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 CHEVROLET SUBURBAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V383000 (AIR BAGS) HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11331527June 29, 2020
STRUCTURE:BODY
THE DASH IS CRACKING LIKE SO MANY OTHERS OF THIS MODEL. MY SUBURBAN HAS ALWAYS BEEN GARAGE OR CARPORT KEPT AND THERE IS NO REASON THE DASH SHOULD BE CRACKING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11330818June 25, 2020
UNKNOWN OR OTHER, STRUCTURE
THE DASHBOARD IS CRACKED AND WAS ALREADY CRACKED WHEN WE BOUGHT THE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11330822June 25, 2020
UNKNOWN OR OTHER, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:COMPRESSOR
I GOOGLED "AIR NOT WORKING 2016 SUBURBAN" EARLIER ON IN THE WEEK. I FOUND A VIDEO SAYING CHEVY HAS HAD A PROBLEM WITH THE AIR COMPRESSORS GOING BAD. WAS HOPING THAT WASN'T THE CASE WITH MINE. TOOK IT TO A MECHANIC TODAY AND HE SAID THE AIR COMPRESSOR WENT BAD AND LEAKED. $1025 TO REPAIR. I TOLD HIM MY FINDINGS FROM EARLIER ON IN THE WEEK AND MENTIONED THE VIDEO. HE (MY MECHANIC MARK) STATED HE HAS REPLACED MANY BEFORE. I ASKED SINCE HE HAS REPLACED MANY BEFORE IS THIS A RECALL ISSUE. MARK STATED NOT TO HIS KNOWLEDGE. HERE I SIT GOOGLING "2016 SUBURBAN AIR COMPRESSOR" AND I FIND THIS SITE AND ANOTHER SITE IN REFERENCE TO A LAW SUIT A GENTLEMAN FILED. IF THIS IS A COMMON ISSUE, WHICH IT SEEMS TO BE, CHEVROLET NEEDS TO STEP UP AND CORRECT THE PROBLEMS. ESPECIALLY AFTER READING A BUNCH OF COMPLAINTS ABOUT THE REASON THE AIR COMPRESSORS AREN'T FUNCTIONING PROPERLY, LEAKING, AND JUST BREAKING IS DUE TO TOO MUCH PRESSURE ON THE AIR COMPRESSOR AIR LINES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11330410June 23, 2020
UNKNOWN OR OTHER
2015-2017 CHEVY SUBURBAN, CRACKED COMBINATION TRANSMISSION FLUID OIL AND AC CONDENSER COOLERS. THESE VEHICLES HAVE A COMMON CONDITION WHERE THERMAL CYCLING ON THE COMBINATION TRANSMISSION FLUID OIL AND AC CONDENSER COOLERS CAN CREATE A CRACK, ALLOWING AC REFRIGERANT TO ESCAPE AND SUBSEQUENTLY DEACTIVATING THE VEHICLE'S AIR CONDITIONING SYSTEM WHICH COULD IMPACT TRANSMISSION, WHICH COULD BE POTENTIAL SAFETY HAZARD IF OCCURRED WHILE DRIVING, IN WHICH CASE HAS HAPPENED TO OUR VEHICLE WHILE IT WAS BEING OPERATED ON HIGHWAY AT SPEED OF 70 MPH. PER GM, THE WARRANTY FOR THIS CONDITION WAS EXTENDED TO FIVE (5) YEARS OR 60,000 MILES, HOWEVER FOR MOST VEHICLES THE WARRANTY WENT INTO EFFECT A YEAR BEFORE SOME VEHICLES MAY HAVE BEEN SOLD, IN OUR CASE IT WAS ACTIVATED IN 4/2019. THIS BEING A COMMON ISSUE WITH THIS VEHICLE, GM HAS NEVER ISSUED A SPECIFIC RECALL TO ADDRESS THE PROBLEM. HOW CAN I REQUEST THIS MATTER BE INVESTIGATED AND A RECALL ISSUED TO ADDRESS THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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