Chevrolet Suburban Complaints

9,782 consumer complaints on file.

#11534441July 25, 2023
SERVICE BRAKES
While driving at low speed, the brakes did not engage while being pressed with much force.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11534013July 24, 2023
FUEL/PROPULSION SYSTEM
When ignition Suv, a gas leak starts coming out of the bottom of the gas tank Strong smell of gas as well. Large amount of gas is seen. Lose of power when driving. Fuel feed hose is seems to be the problem. This may cause a fire or explosion. Putting in risk my family.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11534170July 24, 2023
ENGINE
The contact owns a 2018 Chevrolet Suburban. The contact stated that while driving at an undisclosed speed, the vehicle jerked with the check engine warning light illuminated and the vehicle inadvertently lost motive power. The vehicle was taken to the dealer; however, the vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact stated that he was informed by the dealer that the failure could not be duplicated, and that there would be a fee for a diagnostic test. The manufacturer was not made aware of the failure. The failure mileage was approximately 115,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11534234July 24, 2023
STRUCTURE:BODY, ELECTRICAL SYSTEM, SEATS
The paint flaking easily electrical poor in vehicle car seats ripping apart easily Doors handles interior braking apart easily
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11533233July 19, 2023
POWER TRAIN
My transmission failed and I had to get a new one on my trip.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11533269July 19, 2023
AIR BAGS
Takata recall. The contact owns a 2010 Chevrolet Suburban. The contact received notification of NHTSA Campaign Number: 21V054000 (Air Bags) however, the part to do the recall repair was not available. The dealer was contacted, and an appointment was scheduled; however, the contact was notified that parts were not available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11532133July 13, 2023
TIRES:SIDEWALL
Cooper Discoverer 275-55r20 developed bulge in inner sidewall. I was unaware of issue until a stranger pointed it out. That was on 03/08/2023. Since then, 2 more tires have developed the same issue!! The last 2 have been looked at by tire installation professionals and determined to be manufacturer defects.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11532137July 13, 2023
TIRES:SIDEWALL
On 05/19/2023 driver's side front wheel removed for brake replacement. Noticed large bulge on inner sidewall of Cooper Discoverer 275-55r20 tire. This was the 2nd tire of a set of 4 that has developed the same issue. Now a third has a bulge. I will submit a 3rd report for it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11532139July 13, 2023
TIRES:SIDEWALL
Cooper Discoverer 275-55r20 had a stranger point out a very large bulge on the inner sidewall of my passenger side rear tire. This is the 3rd tire from a set of 4 that has developed the same issue within 3 months. Cooper Tires is not wanting to help resolve this issue. They want the tire dissected and returned before doing anything.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11531720July 11, 2023
AIR BAGS
This is a recall took my 2012 Surburban to dealership in leavenworth, KS they had vehicle for two weeks did not fix the airbag that is under recall they stated could not get parts for it. So what is the problem with our government system in place to fix these problems but the GM dealership is not fixing the air bag nor do they call and state they have the parts in stock now???
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11531231July 9, 2023
STRUCTURE:BODY
The front dash is cracking all across the the cab. The sharp points are so pointed that if the airbags are deployed it will cause cuts and possibly damage a person eyes
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11531235July 9, 2023
UNKNOWN OR OTHER
The vehicle is fixed
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11530265July 4, 2023
ENGINE
Engine stalled while driving on middle of the highway, lucky i was able to pull over to the breakdown lane by putting vehicle in neutral. I had reported the issue to the Chevrolet Onstar roadside assistance but while trying to get tow truck I had tried to start the engine multiple times and finally it started and left the engine light on dashboard. It was really scary with my kids in vehicle. Chevrolet should really look into this issue. My vehicle less than couple of year old and has only 16k miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11529802June 30, 2023
BACK OVER PREVENTION: WARNINGS
My vehicle was sold as EQUIPPED W/ FRONT/REAR PARK ASSIST; INCLUDES LATER RETROFIT printed on the window sticker . I took delivery nearly 2 years ago and this safety retrofit has still not been completed . I have reached out to GM customer service who provides vague excuses and no further information for repair. I see new GM vehicles just like mine on the lot with these systems installed and working . Isn’t this a serious concern that 2 years later these vehicles have still not been retrofitted ? Are there other concerned customers ? Is there an investigation underway looking for explanations from GM . What more can I do as a consumer to make sure no children are ran over by cars missing these sensors ?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11529178June 27, 2023
ELECTRICAL SYSTEM, STEERING
The contact owns a 2016 Chevrolet Suburban. The contact stated that while driving at slow speeds, the electrical power fluctuated, and the steering wheel jerked abnormally and became difficult to turn. The instrument panel lights turned off with an audible bell chime. The contact stated that during the failure, the engine remained operable. The vehicle was taken to the local dealer who replaced the battery, and the vehicle was repaired; however, the failure later reoccurred. The vehicle was taken back to the dealer who was unable to duplicate the failure and no service was performed. The cause of the failure was not yet determined. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 117,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11529199June 27, 2023
FUEL SYSTEM, GASOLINE
The contact owns a 2011 Chevrolet Suburban. The contact stated while driving 45 MPH, he heard an abnormal sound coming from underneath the vehicle. Upon visual inspection, the contact observed that the rear fuel tank had expanded abnormally and was resting on the driveshaft. No warning lights were illuminated. The vehicle was towed to the residence and remained at the residence. After investigating the failure, the contact related the failure to NHTSA Campaign Number 17V664000 (Fuel System, Gasoline) but the VIN was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11529216June 27, 2023
ELECTRICAL SYSTEM
It was diagnosed as the Telecommunication Module, this part malfunctioned causing issues with audio in the vehicle. The audio would at times play normal, at times go completely out losing all sound to turn signals, hazard signals, and safety sensor audios inside the vehicle. It would additionally lose communication between the key fob and the unit causing warnings during driving and non-start issues. With that said, the lose of audio when expecting safety sensor sounds, or sudden audio on complete full volume with the only resolution being to shut the car off is a safety issue. The vehicle had to be pulled over on the travel portion of the highway to resolve the sound issues on multiple occasions. Software updates, radio head change didn’t matter, until it was diagnosed as the module described above. Occurrences were completely random.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11528704June 25, 2023
SERVICE BRAKES
this vehicle has a non-functioning parking brake. There was a recall in 2004 for 880,000 trucks and suv's. I have taken it to my garage twice but they cannot fix this problem because it is not fixable
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11528662June 24, 2023
ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: WARNINGS
There were no accidents or near accidents but the computer system was spitting out different problems and telling me that different system were needing service such as the ESC system, the steering wheel column l, collision traction , etc plus the engine light came on. Thus occurred on the 20th of June. I took it in for service and they said they fixed the problem but then while coming home on the 22nd the system started acting up again. Took it back to the dealership and they said the computer lost communication. They had to keep my vehicle because they cannot figure out jow to adjust the computer harness and why I am continuing to get the error codes. This vehicle is only 4 months old (3/11/23). I am concerned that could be a major problem if it cannot be fixed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11527824June 20, 2023
ELECTRICAL SYSTEM
Despite replacing Throttle Body and Accelerator Pedal Position Sensor, I continue to have my Suburban go into Reduced Engine Power without much warning. It is very dangerous when you are driving on the freeway and your vehicle suddenly will not do over 35mph with the engine revving to 4000+ RPM. I've spent nearly $1000 at repair shops and have found that nothing they attempt will fix the problem. I cannot trust vehicle with my wife and kids riding any distance in it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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