Chevrolet Suburban Complaints

9,782 consumer complaints on file.

#733640October 7, 2000
TIRES:TREAD/BELT
TRAVELING AT 60 MPH, NOTICED A SQUIRMING, WIGGLING, AND THEN A "WUMP,WUMP,WUMP". PULLED OVER AND FOUND THE RIGHT REAR TIRE ABOUT HALF INFLATED AND BLISTERED ALL AROUND THE OUTSIDE ON THE SIDEWALL NEXT TO THE TREAD. (TIRESIZE: 245/75R-16)( DOT NUMBER: TIRE SIZE: 245/75R-16 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#733641October 7, 2000
TIRES:SIDEWALL
THIS WAS A REPLACEMENT TIRE FOR A REPLACEMENT TIRE FOR FIRESTONES!. HAD JUST PURCHASED THIS TIRE WHEN I NOTICED SMALL CRACKS IN THE SIDEWALL. DEALER REPLACED TIRE WITHOUT ANY PROBLEMS. (TIRESIZE: 245/75R16)( DOT NUMBER: TIRE SIZE: 245/75R16 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#733653October 7, 2000
TIRES:TREAD/BELT
TIRE DEALER SAID TREAD SEPARATED, TIRES WERE REPLACED WITH SAME KIND. (TIRESIZE: 245-75R16)( DOT NUMBER: TIRE SIZE: 245-75R16 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#733661October 7, 2000
EQUIPMENT:APPLIANCE:AIR CONDITIONER
AIR CONDITIONER HAS FAILED 3 YEARS IN A ROW, REPLACED BY THE SUGGESTED MANUFACTURER PART. PART IS ONLY GUARNTEED FOR 1 YEAR AND SEEMS TO BREAK SHORTLY AFTER GUARNTEE EXPIRES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#733686October 7, 2000
SERVICE BRAKES, AIR:ANTILOCK
DURING SLOW SPEED STOP, BRAKES WERE APPLIED WITH NO EFFECT. ACCIDENT OCCURRED. THIS HAS HAPPENED ON AT LEAST 5 OCCASIONS, ALTHOUGH THIS IS THE FIRST RESULTING IN AN ACCIDENT. REPORTED TO DEALER THE FIRST TIME IT HAPPENED AND I WAS TOLD IT WAS A DRIVER MISTAKE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#733583October 6, 2000
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM, POWER TRAIN:AUTOMATIC TRANSMISSION, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
THE TRANSMISSION'S HOUSING WAS TOO THIN AND CRACKED, THE CATALYTIC CONVERTER CRACKED IN HALF (NOT RUSTED) THE EXHAUST ASSEMBLY CRACKED IN HALF (NOT RUSTED), CHEVROLET WAS CONTACT AND SAID VEHICLE WAS OUT OF WARRANTY AND IT WASN'T THERE PROBLEM. WE'VE KEPT ALL DEFECTIVE PARTS AND CHEVROLET DOESN'T WANT TO LOOK AT THEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#872413October 6, 2000
TIRES:TREAD/BELT
THIS SUBURBAN WAS EQUIPPED WITH FIRESTONE TIRES LT235/85R16, DOT:VNOR. IT WAS NOT (OE), AND WHILE DRIVING AT 70 MPH TREAD SUDDENLY PEALED OFF THE TIRE. FIRESTONE WAS NOT CONTACTED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#872472October 6, 2000
VEHICLE SPEED CONTROL, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHEN CONSUMER RELEASES BRAKES TO GO FOWARD FROM A STOP VEHICLE WILL ACCELERATE FORWARD. DEALER CLAIMS THIS IS A NORMAL CHARACTERISTIC, AND CANNOT BE REPAIRED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#733513October 5, 2000
TIRES:TREAD/BELT
APPROXIMATELY 80% OF THE TREAD SEPARATED FROM THE TIRE CARCASS. IT REMAINED ATTACHED TO THE TREAD WHICH WAS STILL ATTCHED TO THE CARCASS AND DAMAGED THE LEFT REAR FENDER AND DOOR (APPROXIMATELY $800 IN DAMAGE + $125 COST OF THE TIRE, SEE LATER). THE CARCASS BLEW OUT IMMEDIATELY. CONTROL OF THE VEHICLE WAS NOT LOST. I SENT THE TIRE TO FIRESTONE FOR ANALYSIS AND POSSIBLE COVERAGE OF MY DAMAGE DUE TO A PRODUCT DEFECT. THEIR RESPONSE WAS THAT THE TIRE HAD BEEN DAMAGED BY A ROAD HAZARD AND THEY WERE THEREFORE NOT RESPONSIBLE FOR THE DAMAGES. IN ANY EVENT, I DON'T BELIEVE THAT THEIR TIRE SHOULD CATASTROPHICALLY FAIL BUT I DIDN'T BELIEVE I WOULD HAVE MUCH SUCCESS FIGHTING THEIR DECISION. THE TIRE ITSELF WAS COVERED BY A ROAD HAZARD WARRENTEE AND WAS REPLACED FREE OF CHARGE. THE TIRES WERE NEARING THE END OF THEIR SERVICE LIFE BUT STILL HAD A DEPTH OF TREAD WITHIN LEGAL REQUIREMENTS. I HAVE SINCE REPLACED ALL 4 TIRES WITH THOSE OF ANOTHER MANUFACTURER. I SEND YOU THIS INFORMATION FOR USE IN YOUR CURRENT ANALYSIS OF PROBLEMS WITH THESE SIZE TIRES. ULTIMATELY, I WOULD BE SATISFIED WITH REINBURSEMENT FO THE BODY REPAIR ON MY VEHICLE. THE TIRES NEEDED TO BE REPLACED BECAUSE OF NORMAL (AND ACCEPTABLE) WEAR. (TIRESIZE: 245-75R16)( DOT NUMBER: TIRE SIZE: 245-75R16 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#733537October 5, 2000
TIRES:TREAD/BELT
ON SEPTEMBER 22, 2000 AT ABOUT 9:00 P.M. I WAS ON I-10 WESTBOUND ABOUT 15 MILES EAST OF SAN ANTONIO CITY LIMITS. MY DRIVER REAR SIDE FIREHAWK BLEW-OUT AT A SPEED OF ABOUT 65 M/P/H. MY TRUCK SWIRVED SLIGHTLY BUT I MANAGED TO PULL IT ON THE SHOULDER. I CAME OUT AND DISCOVERED THAT THE TIRE'S WHOLE TREAD HAD COMPLETELY CAME OFF, THIS BLOW-OUT ALSO MANAGED TO BREAK MY DRIVER'S SIDE RUNNING BOARD. I CHANGED TIRES AND PROCEEDED TO LAREDO, TX, MY DESTINATION. WHEN HOME, I CONTACTED FIRESTONE AND THEY ASKED FOR ME TO SEND THEM THE DAMAGED TIRE, RECIEPTS OF ANY CHARGED INCURRED DUE TO THE BLOW-OUT, TWO ESTIMATES TO REPAIR MY TRUCK, AND THE RECIEPT OF THE SHIPPING FEE. I HAVE TRIED TO GET MY REMAINDING FOUR TIRES EXCHANGED AT A FIRESTONE TIRE LOCATION BUT DUE TO THEM NOT BEING THE ON RECALL, THEY CAN DO NOTHING FOR ME. I WOULD APPRECIATE ANY AND ALL INFORMATION AVAILABLE ON THE PROBLEMS OF THE FIREHAWK SS10 TYPE OF TIRES.*AK (DOT NUMBER: VDR7JBAO98 TIRESIZE: P275/60R15)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#733542October 5, 2000
TIRES
SATURDAY, 30 SEPTEMBER, MY WIFE AND I BEGAN A TRIP, TUCSON TO YUMA, IN A NEWLY ACQUIRED '96 SUBURBAN 2500. EARLIER THAT MORNING I HAD BEEN READING SOME OF THE NEWS THAT HAD BEEN POSTED ON THE INTERNET AND HAD COME ACROSS ANOTHER IN THE NEVER ENDING STORIES OF THE WOES OF FIRESTONE (TIRES). THE (BAD) NEWS HAD SPILLED OVER FROM THE FORD APPLICATIONS TO REFERENCE FIRESTONE'S STEELTEX R4S AND AT MODEL TIRES... THAT COME AS STANDARD EQUIPMENT ON, OF ALL THINGS, THE CHEVROLET SUBURBAN! I WALKED OUT TO THE GARAGE AND LOOKED AT THE TIRES THAT WERE INSTALLED ON THE "NEW" '96 AND FOUND THAT THE VEHICLE HAD LIKE NOW R4S TYPES INSTALLED ON ALL FOUR CORNERS! "NAH, IT CAN'T BE" I SAID TO MYSELF. I HAD READ FURTHER, ON THE INTERNET, THE RESPONSE OF FIRESTONE TO THE NEW ALLEGATIONS WAS FIRESTONE BELIEVED THAT THE SAFETY BOARD/GURUS WERE ONLY BEGINNING THEIR INVESTIGATION AND THAT THERE WAS NO INDICATION THAT ANY REAL PROBLEMS WERE ASSOCIATED WITH THE R4S AND AT MODEL TIRES. WITH RENEWED CONFIDENCE IN FIRESTONE (REINFORCED BY THEIR PUBLISHED STATEMENT) WE STARTED OUR TRIP TO YUMA. SEVENTEEN (17) MILES INTO THE TRIP, TRAVELLING AT 75 MPH (WHICH IS LEGAL SPEED LIMIT IN THIS NECK OF THE WOODS), THINGS GOT REAL EXCITING. THE DRIVER'S SIDE REAR STARTED TO "THUMP" THE TIRE CAME APART, AND CONTROL BECAME "DICEY". WE WERE IN THE LEFTMOST LANE OF THE INTERSTATE WITH AUTOMOBILES TO OUR RIGHT SIDE AND BEHIND US. I GOT THE SUBURBAN TO SLOW ENOUGH, WITHOUT USING BRAKES, TO ENTER THE MEDIAN SAFELY AND REVIEW "THE DAMAGE". A HIGHWAY PATROLMAN (STATE TROOPER) PULLED IN ALONG SIDE TO SEE IF WE WERE OK AND OFFER SOME ASSISTANCE. HE SEEMED TO THINK THAT WE WERE LUCKY NOT TO HAVE REALLY TAKEN A TUMBLE OR ROLLED THE VEHICLE. AN AVERAGE DRIVER WOULD HAVE LOST IT. WE RETURNED TO TUCSON AND IMMEDIATELY REPLACED ALL FIVE (5) FIRESTONE TIRES.*AK (DOT NUMBER: V611B1A378 TIRESIZE: LT24575R16)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#733543October 5, 2000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM, STEERING:LINKAGES:KNUCKLE:SPINDLE:ARM, ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR, POWER TRAIN:AXLE ASSEMBLY, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
CHEVROLET, SUBURBAN 1996, LS 1500, 4 X 4 I HAVE ONLY OWNED THIS CAR 2YRS, I HAD TO PUT ON 5 SETS OF BRAKES, 2 SETS OF ROTORS, DRUMS, STEER KNUCKLES, ALTERNATOR, WINDSHIELD WIPER MOTOR, BATTERY, DIFFERENTIAL/AXLES REPLACED AND AIR CONDITION UNIT HAS FOWL SMELL AND THE BACK PASSAGER DOOR STICKS AND WON'T OPEN MOST OF THE TIME. I BOUGHT IT AS A LEASE RETURN WITH 34,900 MILES ON IT. PLEASE HELP ME FIND OUT WHY THIS CAR IS STILL BEING SOLD. I ONLY DRIVE THIS SUBURBAN IN EMERGENCY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#733549October 5, 2000
TIRES:SIDEWALL
OUTSIDE SIDEWALL BLEWOUT WITH NO WARNING. SIDEWALL SHREDDED. *AK (DOT NUMBER: VN11 B3A TIRESIZE: LT24575R16)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#733551October 5, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION
THE TRANSMISSION ITSELF DIDN'T FAIL THE HOUSING CRACKED. I WAS TOLD BY CHEVY "WHAT DID I EXPECT IT HAD OVER 70,000 MILES. I WAS TOLD BY A MECHANIC THAT IT WAS A DEFECT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#733555October 5, 2000
TIRES
THE FIRESTONE TIRE (STEELTEX A/T; 245 75R16) THAT BLEW OUT ON MY SUBURBAN WAS BRAND NEW. IT WAS MY SPARE TIRE. I DROVE ON IT APPROXIMATELY 20 MILES WHEN AN APPROXIMATELY 6 INCH SQUARE PIECE OF THE SIDEWALL BLEW OUT FOR NO APPARENT REASON. IN LIGHT OF ALL THE RECENT PROBLEMS WITH FIRESTONE TIRES AND RECENT NEWS REPORT THAT THIS PARTICULAR TIRE IS UNDER INVESTIGATION, I FELT IT WAS IMPORTANT TO REPORT THIS TIRE FAILURE. (TIRESIZE: 245 75R16)( DOT NUMBER: TIRE SIZE: 245 75R16 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#872388October 5, 2000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR, VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR, STEERING:RACK AND PINION, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
CONSUMER HAS REPLACED BRAKES 5 TIMES; 2 SETS OF ROTORS & REPLACED DRUMS 1 TIME. DEALER SAID THAT VEHICLE WAS HEAVY, AND IT WAS GOING TO GO THROUGH BRAKES. THEY HAVE TRIED TO PUT DIFFERENT PADS ON, BUT NOTHING WORKED.*AK PINION SEAL WAS LEAKING AND THE VEHICLE MAKES NOISE WHILE TURNING. WIPERS MALFUNCTION DUE TO WIPER MODULE FAILURE. THERE IS A WHINE IN THE FRONT PART OF THE ENGINE DUE TO ALTERNATOR FAILURE. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#733455October 4, 2000
TIRES
@ TIRES HAVE BLOW OUT FORNO APPARENT REASON (TIRESIZE: LT245/75R1)( DOT NUMBER: TIRE SIZE: LT245/75R1 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#733456October 4, 2000
TIRES
2 OF THESE TIRES BLEW OUT AT DIFFERENT TIMES - FOR NO APPARENT REASON (TIRESIZE: LT245/75R1)( DOT NUMBER: TIRE SIZE: LT245/75R1 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#733394October 4, 2000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
BRAKES POOR; AFTER A WEEK FRONT DISK SQUEELED, DEALER REPAIRED; RETURNED SEVERAL TIMES TO INSPECT BRAKES AND DEALER ADJUSTED REAR BRAKES TO CLOSEST TO DRUM TOLERANCE; SAID DUST COLLECTING MUST BE CLEANED OUT EVERY 6000 MILES
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#872221October 4, 2000
SEATS:FRONT ASSEMBLY:RECLINER
DRIVER'S SEAT BACK BROKE WHILE VEHICLE WAS IN MOTION. DEALER HAS REPAIRED VEHICLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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