Chevrolet Suburban Complaints

9,782 consumer complaints on file.

#10650392October 27, 2014
SERVICE BRAKES
MY 2005 CHEVROLET SUBURBAN HAS RUSTED BRAKES LINES THAT WILL COST ME $2,000 TO REPAIR. INTERESTINGLY I SEE MANY NATIONAL ARTICLES ABOUT THE PROBLEM AND A SIGNIFICANT NUMBER OF COMPLAINTS FILED. GM HAS REFUSED TO ISSUE A RECALL TO COVER THIS DANGEROUS PROBLEM; OTHER AUTOMAKERS HAVE DONE SO. THE NHTSA HAS BEEN INVESTIGATING THIS FOR WELL OVER 3 YEARS AND DONE NOTHING ABOUT IT TO DATE. I DON'T HAVE $2,000 TO HAVE THE WORK DONE, HOWEVER I ALSO CAN'T RISK THE LIVES OF MY FAMILY AND THOSE OF OTHER DRIVERS AND PEDESTRIANS. THIS PROBLEM NEEDS IMMEDIATE ACTION AND GM SHOULD TAKE FULL RESPONSIBILITY FOR THE REPAIR. PRIOR TO THIS I WOULD CONSIDER BUYING ANOTHER SUBURBAN, HOWEVER, NO MORE GM FOR ME! ITS A DISGRACE THE GM DOES NOT VALUE ITS CUSTOMERS AND THEIR SAFETY AND THAT THE NHTSA HAS NOT STEPPED UP TO FORCE A RECALL. JUST HOW MANY PEOPLE HAVE TO BE SERIOUSLY INJURED OR DIE FOR ACTION TO OCCUR? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10650493October 27, 2014
ELECTRICAL SYSTEM
I CAN UNLOCK TRUCK WITH KEY OR REMOTE PUT KEY IN START AND DASH LIGHTS COME ON BUT NO START. AFTER BEING TOLD IT WAS THE FUEL PUMP, THE STARTED, AND KEY I KNOW IT HAS SOMETHING TO DO WITH THE ANTI-LOCK. I HAVE REPROGRAMMED IT SEVERAL TIME BUT EACH TIME A DIFFERENT WAY. I HAVE RESEARCH IT ON LINE AND IT IS A ON GOING PROBLEM WITH GM CARS AND TRUCKS. HOWEVER I AM NOT SURE IF IT IS A RECALL. I AM RECENTLY THE SECOND CAR OWNER OF THIS TRUCK AND EXPERIENCING THIS MAJOR PROBLEM. I AM A SINGLE MOTHER WITH CHILDREN AND GRANDCHILDREN AND THIS IS NOT GOOD FOR ME AT NIGHT OR DURING THE DAY IF AT A SHOPPING CENTER. I HAVE HAD TO HAVE IT TOWED TO MY HOME THEN THE NEXT DAY IT STARTED. IF ANY ONE CAN HELP ME PLEASE EMAIL [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10650534October 27, 2014
ELECTRICAL SYSTEM
ON TWO RECENT OCCASIONS MY SUBURBAN HAS FAILED TO START (BATTERY DEAD). I WENT TO AN AUTO PARTS STORE, THEY TESTED THE BATTERY AND SAID IT WAS GOOD. WHY IS MY BATTERY GOING DEAD? BOTH INSTANCES ARE THE VEHICLE IS SET ON ACCESSORIES AND THE RADIO WAS WORKING. IN BOTH INSTANCES THE BATTERY WOULD NOT TURN OVER THE ENGINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10650042October 26, 2014
SERVICE BRAKES
BRAKE LINES RUSTED AND FAILED ESPECIALLY WHERE THEY ATTACH TO THE ABS MECHANISM UNDER THE DRIVER'S SIDE DOOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10649884October 25, 2014
AIR BAGS, STRUCTURE
THE DASHBOARD HAS SEVERE LONG CRACKS THAT RUN INTO WHERE THE AIRBAG WOULD DEPLOY. THIS IS CLEARLY A DEFECT AND 1000'S HAVE REPORTED SAME ISSUE. THE EDGES ARE VERY SHARP. THE VEHICLE IS <4 YEARS OLD AND GM WILL NOT REPLACE. CONCERN IS THE DASH COULD CUT THE AIRBAG AS IT PASSES BY THE SHARP EDGES OR SHARP EDGES COULD SEVERELY CUT DRIVER OR PASSENGER AS AIRBAG PUSHED BROKEN DASH INTO PASSENGER OR DRIVER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10649208October 22, 2014
LATCHES/LOCKS/LINKAGES
THE FIRST TIME THE INCIDENT HAPPENED MY CAR LOCKED AND UNLOCKED THE DOORS WHILE IM DRIVING AND THEN WHEN I PARKED IT WONT START, AFTER 5 MINS IT STARTED AND I DROVE IT TO THE DEALERSHIP. AFTER COUPLE OF DAYS THEY SAID EVERYTHING IS FINE SO I DROVE IT BACK HOME. AFTER 3 DAYS WHILE IM DRIVING IT AT 40 M/HR IT LOOSES POWER AND CAME BACK THEN WHEN I PARKED IT WONT START AGAIN SO IT WAS TOWED GOING TO THE DEALERSHIP AND THERE IS A GRINDING NOISE ON THE TRANSMISSION WHEN BACKING AND MOVING IT FORWARD. BUT AFTER 3 DAYS THEY SAID EVERYTHINGS FINE AND THEY WANT ME TO TAKE IT HOME BUT I REFUSED AND IT STAYS THERE FOR 3 WKS, THEY NEVER CALL ME FOR UPDATES, NEVER CALL ME BACK EVERYTIME I LEFT A MSG OR NOT ANSWER MY PHONE CALL AT ALL. NEVER GIVE ME A LOANER CAR WHICH IS PART OF MY WARRANTY, AND AFTER 3 WKS THEY TOLD ME TO PICK UP MY CAR BECAUSE THERE IS NOTHING TO FIX. AND I DECIDED TO TRADE THE CAR (DIFFERENT MAKE) BECAUSE I DON'T FEEL SAFE ANYMORE, I LOST A LOT OF MONEY BECAUSE OF THEM BEING IRRESPONSIBLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10649236October 22, 2014
UNKNOWN OR OTHER
DASHBOARD HAS SEVERE CRACKS IN MULTIPLE PLACES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10649028October 21, 2014
VISIBILITY/WIPER, SEATS
NO ACCIDENT; HOWEVER, I AM 6'4" AND WHEN I AM IN THE DRIVERS SEAT I HAVE TO DRIVE WITH SEAT ALL THE WAY BACK. WITH THE MIRROR FULLY OUT TO VIEW CARS ON THE LEFT I HAVE TO MOVE MY HEAD OVER TO THE RIGHT TO GET A SAFE VIEW OF THE LANE AND PASSING CARS. ALSO I HAVE THE SAME PROBLEM VIEWING BEHIND ME BECAUSE THE MIRROR WILL NOT GO HIGH ENOUGH TO SEE OVER A HUNDRED FEET OR SO. I HAVE TO BEND MY HEAD DOWN TO SEE IN THE DISTANT. CHEVROLET WAS NOTIFIED 2 TIMES AND I TALKED TO THEM BUT THEY ARE UNWILLING TO DO ANYTHING ABOUT IT. ONLY TO SAY THAT IS THE WAY THE VEHICLE IS DESIGNED. AN EQUIVALENT 1/2 PICKUP, SAME YEAR, DOES NOT HAVE THAT PROBLEM. ALL 2014 SUBURBANS THAT THE DEALER AND I TESTED AFTER I PURCHASED THE VEHICLE WERE THE SAME AS MINE. I FEEL THE IS A SAFETY ISSUE BECAUSE OF RESTRICTED VISIBILITY. IT IS DIFFICULT IN TRAFFIC BECAUSE IT ADDS ANOTHER ISSUE I HAVE TO DEAL WITH THAT IS ABNORMAL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10648855October 20, 2014
ELECTRONIC STABILITY CONTROL (ESC), ENGINE
TL* THE CONTACT OWNS A 2007 CHEVROLET SUBURBAN. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE REDUCED POWER ENGINE AND STABILITY TRACTION WARNING INDICATORS ILLUMINATED. IN ADDITION, THE CONTACT MENTIONED THAT WHILE AT A TRAFFIC LIGHT WITH THE BRAKES ENGAGED, THE VEHICLE ACCELERATED INDEPENDENTLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN CLEANED THE THROTTLE BOX BUT THE PROBLEM RECURRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 157,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10648945October 20, 2014
AIR BAGS, STRUCTURE
TWO LARGE CRACKS APPEARED IN MY DASH RECENTLY - NO ACCIDENT, NO SPECIAL CLEANING SOLUTION, NOTHING. ONE CRACK IS OVER THE CONTROL CONSOLE NEAR THE DRIVER SIDE AND THE OTHER IS AROUND THE PASSENGER AIRBAG. MY CONCERN IS THAT THE CRACK SURROUNDING THE PASSENGER AIRBAG COULD POSSIBLY HINDER THE AIRBAG FROM WORKING PROPERLY OR COULD POSSIBLY EJECT SHARDS OF HARD PLASTIC INTO MY PASSENGERS IF THE AIRBAG DID DEPLOY. GM SHOULD RECALL AND REPLACE ALL THESE DASHES TO PREVENT INJURY/DEATH! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10648593October 18, 2014
SERVICE BRAKES
ON FRIDAY AFTERNOON OCTOBER 17, 2014, I WAS DRIVING MY SUBURBAN TO GET NEW TIRES INSTALLED AT MY LOCAL BIG O TIRES STORE. WHILE I DRIVING THERE THE BRAKES WERE FINE. ONCE I PULLED IN TO THE BAY OF THE STORE, UPON THE 2ND OR 3RD TIME I PRESSED THE BRAKE PEDAL, THE PEDAL WENT STRAIGHT TO THE FLOOR, NO BRAKES! LUCKILY THERE WAS LITTLE MOTION ON THE SUBURBAN, MOVING IT TO PARK STOPPED THE MOTION. NOT AT ANY TIME DID ANY ABS OR BRAKE LIGHTS COME ON THE DASH TO ALERT ME OF ANY POTENTIAL PROBLEMS, NOR ANY INDICATIONS OF SPONGY BRAKES. JUST SUDDEN AND COMPLETE BRAKE FAILURE. THE MECHANICS AT BIG O TIRES ALERTED ME OF A LEAK COMING FROM UNDERNEATH THE MIDDLE AREA OF THE DRIVER'S SIDE OF THE SUBURBAN FROM THE FRAME. THEY LIFTED UP THE SUBURBAN AND PROCEEDED TO INSPECT. THEY INFORMED ME THAT ALL THE BRAKE LINES WHERE RUSTED AND ROTTED OUT AND THAT ONE OR MORE OF THE BRAKE LINES HAD BURST OR BROKEN, CAUSING THE BRAKE FAILURE. I STARTED TO RESEARCH THIS PROBLEM ON THE INTERNET AND WAS SURPRISED TO FIND THAT BOTH GMC & NHTSA ARE AWARE OF THIS ISSUE AND NO RECALLS HAVE BEEN ISSUED TO DATE. IN FACT FROM THE INFORMATION THAT I CAN GATHER ONLINE IS THAT THE NHTSA HAS BEEN INUNDATED WITH COMPLAINTS IN REGARDS TO THIS PROBLEM AND GMC REFUSES TO ISSUE A RECALL, CLAIMING THAT THIS IS NOT A SAFETY ISSUE. I WAS LUCKY ENOUGH FOR THIS TO HAPPEN TO ME AT VERY LOW SPEED IN A CONTROLLED ENVIRONMENT. WHAT IF THIS WOULD HAVE HAPPENED WITHOUT ANY WARNING WHILE DRIVING AND APPROACHING AN INTERSECTION? I CAN THINK OF A MANY DIFFERENT SCENARIOS WHERE THIS COULD HAVE PLAYED OUT TO MUCH WORSE CIRCUMSTANCES. BRAKES ARE PROBABLY THE MOST SIGNIFICANT SAFETY MECHANISM ON ANY VEHICLE. HOW DARE GMC MAKE THE CLAIM THAT IS IT NOT A SAFETY ISSUE! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10648372October 17, 2014
SERVICE BRAKES
ABS LIGHT , BRAKE LIGHT AND PARKING BRAKE LIGHT WENT ON. ALSO SAYING CHECK BRAKE SYSTEM SOON CAME ON. WENT TO DEALER 10/15/2014 AND WAS TOLD NEED TWO COMPUTERS FOR ABS. ABOUT 1500.00 BUT CAN'T DO IT BECAUSE THE BRAKE LINES ARE RUSTY AND MAY BREAK. IF THEY WERE TO BREAK ABOUT A 4500.00 REPAIR BILL. WAS TOLD OK TO DRIVE AND THE ABS WOULD JUST DISABLE ITSELF. BRAKE LINES USED TO BE MADE OF STAINLESS STEEL. HAS ALMOST 119,000 MILES. ALSO WAS TOLD MAYBE TIME FOR A NEW VEHICLE. I BOUGHT NEW AND HAVE HAD NUMEROUS REPAIRS DONE AND MAINT ON IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10648415October 17, 2014
ELECTRONIC STABILITY CONTROL (ESC), SEAT BELTS
CRACKED DASH, RAZOR-SHARP DOOR HANDLES AND IT CUTS OUT AND SHAKES DUE TO THE STABILITRAK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10648223October 16, 2014
SERVICE BRAKES
WHILE DRIVING IN HEAVY MORNING RUSH HOUR TRAFFIC ON A NORTHERN VIRGINIA INTERSTATE, BRAKES WERE APPLIED FOR TYPICAL TRAFFIC SLOWDOWN. AFTER RELEASING THE BRAKE, THE WARNING LIGHT ALERTING DRIVER OF A BRAKE ISSUE CAME ON. AT THAT POINT, I TESTED THE BRAKE AND THE PEDDLE SUNK TO THE FLOOR WHILE QUICKLY LOOSING BRAKING RESISTANCE. I WAS ABLE TO PULL OVER AND STOP THE VEHICLE WITHIN ABOUT A MILE. LOOKED UNDERNEATH THE DRIVERS SIDE AND SAW BRAKE FLUID LEAKING/DRIPPING OUT OF THE BRAKE LINE WHICH WAS RUPTURED. HAD TO CALL A TOW TRUCK TO TAKE THIS TO A SHOP FOR REPLACEMENT OF ALL OF THE BRAKE LINES. ALL OF THE LINES WERE CORRODED. CHECKED ONLINE AND SAW THAT THIS WAS A "TYPICAL" ISSUE AFFECTING 2004 CHEVY SUBURBANS BUT THAT A PRODUCT RECALL WAS NOT ISSUED YET. I WAS THANKFUL THAT THIS DID NOT HAPPEN THE PREVIOUS DAY WHEN MY 16 YR OLD DAUGHTER DROVE THE CAR TO SCHOOL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10648287October 16, 2014
SERVICE BRAKES
I WAS SLOWLY BACKING UP AT A FLAT LAUNCH RAMP TO PUT OUR BOAT INTO THE WATER. AS THE TRAILER REACHED THE WATER, I PRESSED HARDER ON THE BRAKE PEDAL. WHEN I DID THAT, THE BRAKE PEDAL WENT TO THE FLOOR AND THE VEHICLE CONTINUED TO ROLL BACKWARDS UNTIL THE BOAT REACHED THE WATER. FORTUNATELY THAT STOPPED THE VEHICLE FROM MOVING AND ALLOWED ME TO APPLY THE PARKING BRAKE. ONE OF MY BRAKE LINES HAD BURST. THE REPAIR SHOP SAID THE BRAKE LINES WERE ALL RUSTED AND NOT IN VERY GOOD SHAPE. CONTRARY TO WHAT GM IS CLAIMING, MY VEHICLE COULD NOT STOP IN A SAFE DISTANCE AND THAT WAS WITHOUT THE BOAT/TRAILER ATTACHED. IF WE HAD BEEN EXITING THE HIGHWAY WHEN THIS HAPPENED (WHICH WE DID SHORTLY BEFORE THE FAILURE), THE RESULTS COULD HAVE BEEN CATASTROPHIC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10644534October 14, 2014
SERVICE BRAKES
WHILE TRANSITING THE PARKING LOT AT THE END OF THE WORK DAY LAST THURSDAY, I WAS APPROACHING THE STREET ENTRANCE WHEN I ATTEMPTED TO SLOW MY VEHICLE. WHEN I PRESSED THE BRAKE PEDDLE, I ENCOUNTERED NORMAL BRAKING RESISTANCE FOR ABOUT A HALF SECOND BEFORE RESISTANCE STOPPED AND THE PEDDLE FLOORED. I PUMPED THE PEDDLE SEVERAL TIMES TO ATTEMPT TO BUILD PRESSURE IN ORDER TO STOP THE VEHICLE. THIS WAS UNSUCCESSFUL. I ABANDONED THE HYDRAULIC BRAKING SYSTEM AND DEPLOYED THE PARKING/EMERGENCY BRAKE IN ORDER TO STOP THE VEHICLE BEFORE ENTERING RUSH HOUR TRAFFIC ON THE CROSS STREET. THE PARKING BRAKE SYSTEM WAS ABLE TO STOP THE VEHICLE BEFORE IT ENTERED TRAFFIC. THERE WERE NO ACCIDENT OR INJURIES. THE HYDRAULIC BRAKING SYSTEM APPEARED TO HAVE SUFFERED A SUDDEN AND COMPLETE FAILURE WITHOUT ANY WARNING. IN FACT, THE "BRAKE SYSTEM FAILURE" INDICATOR LIGHT DID NOT COME ON UNTIL SEVERAL MINUTES AFTER THE VEHICLE HAD COME TO A COMPLETE STOP. ON SITE INSPECTION SHOWED RUSTED BRAKE LINES AND NO BRAKE FLUID IN THE MASTER CYLINDER RESERVOIRS. THERE WERE LARGE PUDDLES OF BRAKE FLUID ON THE GROUND AT BOTH THE LEFT FRONT AND LEFT REAR WHEELS AND A TRAIL OF BRAKE FLUID LEADING BACK UP THE PARKING LOT. THERE WAS ALSO A SMALL PUDDLE OF BRAKE FLUID BY THE RIGHT REAR WHEEL. THE MECHANIC AT THE DEALERSHIP, WHERE I PURCHASED THE VEHICLE NEW, CONFIRMS THAT ONE BRAKE LINE RUPTURED DUE TO CORROSION AND THAT THE OTHERS WERE ALSO CORRODED AND SHOULD BE REPLACED. PLEASE NOTE: THIS VEHICLE WAS PURCHASED IN AND HAS BEEN CONTINUOUSLY GARAGED IN CENTRAL VIRGINIA AND HAS NEVER BEEN OPERATED FOR SIGNIFICANT PERIODS OF TIME IN TRADITIONAL "SALT BELT" STATES OR IN MARINE ENVIRONMENTS WHICH WOULD ACCELERATE CORROSION. WERE "STAINLESS" OR CORROSION RESISTANT ALLOYS MANDATED OR USED IN THESE BRAKE LINES? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10644658October 14, 2014
STRUCTURE, VISIBILITY
ONE OF THE TWO REAR PLASTIC WINDOW HINGES HAS SNAPPED. I FIRST NOTICED ON 10/11 AS I WAS ACCESSING THE REAR OF THE VEHICLE BY UNLATCHING THE WINDOW. I WENT ONLINE TO CHECK THE ISSUE AND NOW REALIZE THIS ISSUE IS WIDESPREAD, THAT GM IS AWARE OF IT, AND ACTUALLY RE-DESIGNED THE HINGES STARTING IN 2005. WHAT THEY HAVEN?T DONE (AS I KNOW IT) IS ISSUE A RECALL FOR THIS OBVIOUS MANUFACTURING DEFECT. I'M WRITING TO ASK WHETHER THE NHTSA IS AWARE OF THIS ISSUE, AND IF IT AND/OR GM HAVE ALREADY DECIDED THIS DOES NOT WARRANT FURTHER ATTENTION. THE CONCERN IS IT?S EASY TO LATCH THE WINDOW IN PLACE, EVEN WITH 1 OF THE 2 HINGES BROKEN, AND THEREFORE DELAY OR SIMPLY IGNORE THE REPAIR NEED (AS THE REPAIR COST IS SIGNIFICANT), ASSUMING IT?S SAFE AS LONG AS YOU DON'T USE THE WINDOW FURTHER FOR ACCESS. BY CONTINUING TO USE THE VEHICLE W/OUT REPAIR, THE ONE WORKING HINGE AND WINDOW LATCH ITSELF ARE FORCED TO KEEP THE WINDOW IN PLACE. THIS IS A POTENTIAL DISASTER WAITING TO HAPPEN. UNDER THE ADDED STRESS, THE SINGLE HINGE WILL EVENTUALLY FAIL, AND LIKELY AT SPEED AS THE VEHICLE HITS THE LAST BUMP THE HINGE CAN WITHSTAND, OR AS REPORTED BY OWNERS ONLINE, A WINDOW IS SIMPLY ROLLED DOWN, INCREASING WIND FORCE ON THE REAR WINDOW. IF EITHER HAPPENS THE RESULT IS ALWAYS THE WINDOW IS JETTISONED FROM THE FRAME AND LANDS ON WHATEVER IT LANDS ON BEHIND THE VEHICLE. AS YOU MIGHT IMAGINE, THIS WOULD BE A SIGNIFICANT EVENT, AS THE WINDOW IS 4-5 FEET WIDE AND LARGE AND HEAVY ENOUGH TO POTENTIALLY CAUSE DISASTER TO TRAFFIC TRAVELING BEHIND THE VEHICLE. I'VE CALLED 2 CHEVY DEALERSHIPS IN THE AREA SO FAR AND ASKED THEIR SERVICE DEPARTMENTS IF THIS ISSUE IS BEING ADDRESSED AND THEIR RESPONSE HAS BEEN THEY'VE NEVER HEARD OF THE PART FAILING. THAT MAY BE TRUE, BUT IN MY OPINION NOT LIKELY. I WORRY THIS IS A TRAINED RESPONSE, SPECIFICALLY TARGETED TO MINIMIZE ATTENTION ON THE MATTER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10644679October 14, 2014
STRUCTURE
PAINT ON THE ROOF AND HOOD STARTED TO FADE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10643653October 9, 2014
SERVICE BRAKES
FRONT BRAKE LINE FAILURE/BRAKE LINE RUPTURE. 6 MONTHS AGO IT WAS THE REAR BRAKE LINE FAILURE/RUPTURE. BRAKE FLUID CAUSED SMOKE AND SMALL FIRE ON THE EXHAUST HEADERS. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10643717October 9, 2014
STEERING, SUSPENSION, STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
WHILE TURNING LEFT AT AN INTERSECTION FROM A STOP, HALF WAY INTO THE TURN THERE WAS A CLUNK OR POP THAT WAS HEARD AND FELT ON THE LEFT DRIVER SIDE FLOOR BOARD. WHEN IT WAS TAKEN FOR INSPECTION, IT COULD NOT BE REPLICATED. THE SECOND TIME IT WENT FOR INSPECTION, WE WERE NOTIFIED THAT IT COULD NOT BE REPLICATED AND IF WE COULD MEET AT DEALER AND HAVE MECHANIC RIDE WITH US IN ORDER TO IDENTIFY THE NOISE. DURING THIS TIME THE TECH HEARD THE NOISE. WE WERE TOLD THAT THE VEHICLE WAS READY FOR PICK UP AND ON THE WORK ORDER, IT STATED THAT ALL SUSPENSION COMPONENTS WERE TORQUED TO SPEC AND ALL LUBRICATE POINTS HAD BEEN LUBRICATED. THE CLUNK IS STILL HAPPENING WHEN WE TURN LEFT AND SOMETIMES TURNING RIGHT. THE FREQUENCY OF THIS POP/CLUNK INCREASES AS THE VEHICLE IS DRIVEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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