Chevrolet Suburban Complaints

9,782 consumer complaints on file.

#10705945April 15, 2015
POWER TRAIN, SERVICE BRAKES, STEERING
I NOTICED MY 2000 CHEVROLET - SUBURBAN K2500 VEHICLE PULLING TO THE LEFT AT LIGHT TO MODERATE BRAKING. NOTICED OIL LIKE STAINS TO UNDER SIDE OF DRIVERS FRONT WHEEL WELL AREA. I HAD IT INSPECTED BY A CERTIFIED SERVICE STATION. DURING INSPECTION THEY FOUND A LEAK COMING FROM THE BRAKE HYDRO BOOSTER, AND POWER ASSIST HIGH PRESSURE HOSES. I WAS TOLD THAT THE HYDRO BOOSTER NEEDED REPLACING, ALONG WITH THE TWO LINES COMING FROM THE HYDRO BOOSTER, AT A COST OF $1200.00. I WAS TOLD THAT THE DRIVER COULD LOSE COMPLETE POWER ASSIST TO THE STEERING AND BRAKES, CAUSING A POTENTIALLY HAZARDOUS DRIVING CONDITION. G.M. IS RESPONSIBLE FOR MAINTAINING RELIABLE SAFETY COMPONENTS FOR ALL THEIR VEHICLES. UNDER THE NHTSA CAMPAIGN ID NUMBER: 05V005000, UNDER THE NOTES SECTION: GM CAMPAIGN NO. 05001. THIS ACTION IS DEEMED A SAFETY IMPROVEMENT CAMPAIGN AND IS NOT BEING CONDUCTED UNDER THE SAFETY ACT. THE COMPANY HAS INFORMED NHTSA THAT IT WILL PROVIDE THE MODIFICATIONS DESCRIBED ABOVE FREE OF CHARGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10705990April 15, 2015
ELECTRICAL SYSTEM
AFTER YEARS OF HAVING MY SUBURBAN THE LIFT GATE LOCK ACTUATOR STOPPED WORKING LAST YEAR. I SEARCHED ONLINE AND FOUND A REPLACEMENT OEM ACTUATOR WHICH I PURCHASED. I HAD IT INSTALLED BUT WHEN I TRIED TO USE IT, IT WOULD NOT WORK PROPERLY. THE TRUNK WOULD UNLOCK WHEN THE REST OF THE VEHICLE WAS LOCKED AND VICE VERSA. THE COMPANY THEN SENT ME REPLACEMENT AS THAT WAS A DEFECTIVE PART. THE NEW PART WORKED UP UNTIL MID MARCH OF THIS YEAR AND HAS NOW STOPPED WORKING ALSO. CURRENTLY, WHEN I TRY TO UNLOCK THE TRUCK ALL I HEAR IS A SMALL BUZZ COMING FROM THE ACTUATOR, BUT IT DOESN'T MOVE, IT'S FROZEN AT THE LOCK SETTING. I AM SURPRISED CHEVY HAS NOT ISSUED A RECALL ON THIS PART BECAUSE I FIND THE SAME ISSUE OCCURRING TO OTHER PEOPLE'S VEHICLES ALL OVER THE WEB. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10705507April 14, 2015
ENGINE
THE ENGINE IS BURNING 2 QUARTS OF OIL EVERY 3000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10705732April 14, 2015
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT INTERMITTENTLY ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN DIAGNOSED AN UNKNOWN PLUG WAS LOOSE UNDER THE PASSENGERS SEAT. THE REPAIRS WERE MADE BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 31,637.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10705205April 12, 2015
SERVICE BRAKES
DRIVING ON INTERSTATE AND WAS SLOWING DOWN TO EXIT ONTO OFF-RAMP. BRAKES WENT TO FLOOR. WAS ABLE TO COAST AND USE EMERGENCY BRAKE TO STOP VEHICLE. AFTER GETTING THE VEHICLE HOME, FOUND THE RIGHT BACK METAL BRAKE LINE WAS LEAKING WITH A HOLE IN IT AND WAS RUSTED. NEVER HAD A BRAKE LINE RUST AND GO BAD IN 60 YEARS. I SAW THERE IS A INVESTIGATION WITH THE CHEVY BRAKE LINES CORRODING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10704626April 9, 2015
ELECTRICAL SYSTEM, AIR BAGS, UNKNOWN OR OTHER
ELECTRICAL IS DASH IS CAUSING THE RADIO TO MESS UP. IT SWITCHES FROM RADIO TO USB TO CD TO AUX, WILL NOT STAY ON JUST ONE OF THEM MAKING LISTENING TO RADIO NOT POSSIBLE. THE AIR BAG LIGHT STAYS ON WITH A MESSAGE SAYING CHECK AIR BAG. THE TIRE MONITOR LIGHT STAYS ON AND DON'T KNOW WHY. ALSO THE ABS LIGHT COMES ON RANDOMLY, HAD THIS CHECKED OUT AND IT WOULDN'T GIVE THEM A CODE SO CHEVY COULDN'T FIX IT WHILE UNDER WARRANTY. THIS IS A LOT GOING AND WOULD LOVE FOR IT BE FIXED. I ALSO SEEN THAT STARTING IN 2011 THERE IS RECALLS ON THIS VEHICLE FOR ELECTRICAL NOT SURE WHY THEY WOULDN'T INCLUDE THE 2010. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10704449April 8, 2015
STEERING
TL*THE CONTACT OWNS A 2015 CHEVROLET SUBURBAN. THE CONTACT STATED THAT WHILE MAKING A TURN IN EITHER LEFT OR RIGHT, THERE WAS AN ABNORMAL GRINDING NOISE COMING FROM THE STEERING WHEEL. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V719000 (STEERING). THE FAILURE MILEAGE WAS APPROXIMATELY 700.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10704505April 8, 2015
STRUCTURE
THE ENTIRE DASH BOARD IS FULL OF CRACKS. SOME ARE ALL AROUND THE AIRBAG. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10703725April 4, 2015
SERVICE BRAKES
HEADED OUT ON A QUICK TRIP INTO TOWN. AS I TURNED OFF OF THE STREET I LIVE ON I CAME TO A STOP SIGN AND AS I WENT TO HIT THE BRAKES THEY WENT ALL THE WAY TO THE FLOOR AND I COULD NOT STOP MY VEHICLE IN TIME. I WAS LUCKY BECAUSE I WAS GOING DOWNHILL AT THE TIME BUT AS LUCK WOULD HAVE IT, NO CARS WERE AT THE STOP SIGN AND I WAS ABLE TO GO THROUGH THE STOP SIGN AND TURN LEFT ONTO AN UPHILL ROAD AND LET GRAVITY STOP MY VEHICLE. HAD THIS HAD HAPPENED ONCE I HIT THE BUSY STREET I WAS HEADED TO IT WOULD HAVE KILLED SOMEONE ELSE AS WELL AS MYSELF! I HAVE READ THAT THIS PROBLEM HAS BEEN REPORTED AND NO RECALL FROM CHEVROLET... THAT IS JUST A CRIME, IN MY OPINION! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10703643April 3, 2015
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
SPEED READS 120MPH AND NOT MOVING . *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10702857March 31, 2015
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2001 CHEVROLET SUBURBAN 1500. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. AFTER INSPECTING THE VEHICLE, THE CONTACT NOTICED THAT THE FUEL PUMP WAS DISABLED AND THE ODOR OF FUEL WAS PRESENT. ALSO, THE CONTACT INDICATED THAT THE FUEL GAUGE DISPLAYED INACCURATE FUEL LEVELS WHILE OPERATING THE VEHICLE AND THE SERVICE ENGINE SENSOR LIGHT HAD ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 05V155000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THAT THE VEHICLE EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 260,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10702698March 30, 2015
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
MY '03 CHEVROLET SUBURBAN HAS DEVELOPED WHAT APPEARS TO BE A VERY COMMON CONDITION WHERE THE ENTIRE INSTRUMENT CLUSTER BECOMES INOPERABLE. FOR EXAMPLE, WHILE TRAVELING AT LOW, IN TOWN SPEEDS, THE SPEEDOMETER WILL HAVE READINGS IN THE 60S, 70S' AND 80S. WHILE IN THE PARK POSITION, THE SPEEDOMETER WILL READ 55MPH. THIS IS ABSOLUTELY A SAFETY ISSUE AND I AM REALLY SHOCKED THAT THE NHTSA HASN'T FORCED A RECALL. THERE ARE LITERALLY THOUSANDS OF REPORTS ONLINE OF THIS EXACT PROBLEM. GENERAL MOTORS IS AWARE THAT THIS IS A WIDE SPREAD PROBLEM, AS THEY EVEN EXTENDED. GENERAL MOTORS EVEN PROVIDED OWNERS WITH A SPECIAL COVERAGE THAT EXTENDS THE WARRANTY ON THE INSTRUMENT PANEL CLUSTER FOR THE CONDITION DESCRIBED ABOVE, AS LONG AS THE VEHICLES AGE AND MILEAGE FALLS WITHIN CERTAIN PARAMETERS. THOSE PARAMETERS ARE THE MAIN REASON FOR MY COMPLAINT. THOSE PARAMETERS ARE 1) 7 YEARS OF THE IN SERVICE DATE, AND 2) 70,000 MILES, WHICH EVER OCCURS FIRST. MY CLAIM TO HAVE THE INSTRUMENT CLUSTER IN MY VEHICLE REPAIRED UNDER THE SPECIAL COVERAGE WAS DENIED ON 9/4/09 BECAUSE THE MILEAGE OF MY VEHICLE WAS 93,000 MILES AT THE TIME OF MY REQUEST. I BELIEVE THAT THIS IS A LARGE SCALE SAFETY PROBLEM THAT WARRANTS A RECALL BY GENERAL MOTORS RATHER THAN AN EXTENSION OF WARRANTY WITH UNREASONABLE MILEAGE PARAMETERS. EXTENDING THE WARRANTY ALONE IS A CLEAR ADMISSION OF A KNOWN WIDESPREAD ISSUE. IS NHTSA IN BED WITH GM TOO? I GUESS I SHOULDN'T BE SURPRISED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10702701March 30, 2015
SERVICE BRAKES
TL* THE CONTACT OWNS A 1999 CHEVROLET SUBURBAN. WHILE DRIVING AT APPROXIMATELY 10 MPH, THE LOW SPEED ABS MODULATOR ACTIVATED WHEN THE BRAKE PEDAL WAS DEPRESSED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10701994March 26, 2015
WHEELS:RIM
TL* THE CONTACT OWNS A 2012 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THE TIRES CONSTANTLY BECAME FLAT. THE VEHICLE WAS TAKEN TO THE DEALER. THE DEALER STATED THAT THE ALUMINUM WHEELS WERE CORRODED AND WOULD NOT HOLD THE BEAD THAT HELD PRESSURE IN THE TIRE. THE DEALER STATED THE RIMS WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 20,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10701706March 25, 2015
SERVICE BRAKES, ENGINE
TL* THE CONTACT OWNS A 2002 CHEVROLET SUBURBAN 2500. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE VEHICLE STALLED WITHOUT WARNING AND THE BRAKES WOULD PULSATE AND INCREASE STOPPING DISTANCE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 07V521000 (ENGINE AND ENGINE COOLING) AND 05V379000 (SERVICE BRAKES, HYDRAULIC). THE VEHICLE WAS TAKEN TO A DEALER, WHO REPLACED THE CRANK SHAFT SENSOR. THE VEHICLE WAS NOT REPAIRED FOR THE BRAKE FAILURE. THE FAILURE MILEAGE WAS 113,204. UPDATED 6/8/15*CN UPDATED 10/2/2017*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10701714March 25, 2015
SUSPENSION, POWER TRAIN, EQUIPMENT ADAPTIVE/MOBILITY
VEHICLE IS CREATING A BUFFETING, PRESSURE SOUND AND SENSATION AT LOW TO MID RANGE SPEEDS. CREATING HEADACHE, DIZZINESS AND STRAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10701787March 25, 2015
TRACTION CONTROL SYSTEM, ELECTRONIC STABILITY CONTROL (ESC), ENGINE, FUEL/PROPULSION SYSTEM
I WAS DRIVING ON THE INTERSTATE WHEN SUDDENLY THE TRACTION STABILITY CONTROL SYSTEM LIT UP AND THE VEHICLE WOULDN'T GO PAST 35MPH. I TOOK IT TO A GMC DEALERSHIP WHO IDENTIFIED THAT THE THROTTLE POSITION SENSOR COVER NEEDED TO BE REPLACED AS WELL AS REPROGRAMMING THE ECM. THIS COULD BE HIGHLY DANGEROUS ESPECIALLY WHILE ON AN INTERSTATE TRAVELING 60-65 MPH AND THEN SUDDENLY LOSE POWER AND NOT BEING ABLE TO GO FASTER THAN 35. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10701388March 24, 2015
POWER TRAIN, ENGINE
WHEN DRIVING THE 2015 SUBURBAN WE EXPERIENCE AN AWFUL EAR PRESSURE AND VIBRATION. THE CAR IS NOT DRIVABLE AND IS CAUSING HEADACHES AND VERTIGO. THE PROBLEM IS KNOWN BY SERVICE TECHS AND GM. THEY BELIEVE THERE IS A PROBLEM WHEN THE CAR TRANSITIONS FROM V8 TO V4. THERE ARE MULTIPLE FORUMS ONLINE REGARDING THE ISSUE. GM HAS NOT ISSUED A FIX AS OF YET. FROM WHAT I HAVE READ, THE PROBLEM IS FOUND IN 2015 SUBURBANS, ESCALADES, AND YUKON XLS. WE PURCHASED THE VEHICLE WITH 1750 MILES ON IT. AFTER PUTTING 500 MILES ON IT, WE CANNOT WAIT TO GET RID OF IT, AND HAVE ATTEMPTED TO INITIATE A BUYBACK PROCEDURE WITH GM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10701259March 23, 2015
ENGINE, EQUIPMENT ADAPTIVE/MOBILITY, FUEL/PROPULSION SYSTEM
THE VEHICLE HAD APPROXIMATELY 3500 MILES WHEN RETURNED TO DEALERSHIP. THE PRIMARY ISSUE WAS "RUNNING ROUGH." THE VEHICLE WAS IN THE REPAIR SHOP OVER FIVE WEEKS. IN THREE INCIDENTS PICKED UP THE VEHICLE WHEN IT WAS SUPPOSEDLY FINE. WITHIN MINUTES THE CECILE STALLED AND STARTING TO SHUTTER. WARNING INDICATORS INCLUDE ENGINE AND TRANSMISSION SYSTEM, EMISSION SYSTEM, STABILITRACK STABILITY CONTROL SYSTEM, AND ANTILOCK BRAKING SYSTEM. VEHICLE UNSAFE TO DRIVE. THE 2015 SUBURBAN WAS NEWLY DESIGNED. REPAIR BULLETINS WERE ISSUED. VEHICLE RECENTLY PICKED UP AND STILL "RUNS ROUGH." THE VEHICLE HANDLES DIFFERENTLY AS IT SHIFTS FROM V4 TO V8 (FUEL ECONOMY DESIGN) WHEN SLOWING. THIS MAKES THE VEHICLE HANDLING INCONSISTENT DEPENDING WHAT MODE IT IS OPERATING AND CAN BE UNSAFE. OTHER POTENTIAL SAFETY ISSUES WHEN RAINING, THE REAR CAMERA (BACKUP) IS NOT FUNCTIONAL. ALSO, WHEN STARTING IN REVERSE, THERE IS AN EXTENDED PERIOD THE "COMPUTER IS LOADING" AND THEIR IS NO INPUT ALTHOUGH YOUR BACKING UP. IN ESSENCE, THE REAR BACKUP WARNING SYSTEM IS NOT FUNCTIONAL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10700760March 20, 2015
STRUCTURE
I HAVE A LARGE CRACK IN THE DASHBOARD OVER TOP OF THE INSTRUMENT CLUSTER. I DON'T KNOW HOW OR WHEN IT OCCURRED. I FIRST NOTICED IT IN THE BEGINNING OF OCTOBER, 2014. BECAUSE OF ITS LOCATION IT IS NOT EASILY VISIBLE AND IT'S POSSIBLE IT MAY HAVE BEEN THERE FOR SOME TIME. I FOUND THIS IS A COMMON PROBLEM WITH GM PRODUCTS AND GM REFUSES TO ADDRESS THE ISSUE. I WENT TO MY LOCAL DEALER ABOUT IT AND THEY TOLD ME IT'S NOT COVERED UNDER THE EXTENDED WARRANTY I PURCHASED. I FEEL THIS IS A SAFETY ISSUE DUE TO THE POTENTIAL FURTHER DETERIORATION WHILE OPERATING THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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