Chevrolet SSR Complaints

74 consumer complaints on file.

#10168591September 18, 2006
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
I CAN'T OPEN THE DOOR TO EXIT THE VEHICLE WITHOUT USING THE OUTSIDE LATCH. THE HANDLE IS BROKEN AND THE LOCAL DEALER STATES HE HAS TO ORDER THE LATCH FROM THE MANUFACTURER. I THINK THIS IS A SAFETY PROBLEM DUE TO HAVING TO LOWER THE WINDOW FOR SAFE EXIT, OR ANY EXIT. WHERE DO I GO FROM HERE? *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10167626September 8, 2006
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
INSIDE DOOR MECHANISM FAILURE. DRIVERS DOOR WILL NOT OPEN FROM INSIDE OF VEHICLE. VEHICLE IS UNSAFE TO DRIVE AND GM DEALER UNABLE TO OBTAIN PARTS AND UNABLE TO PROVIDE TIMELINE TO FACILITATE REPAIRS. REQUEST FOR LOANER VEHICLE DENIED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10166416August 24, 2006
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
THE INTERIOR DRIVER SIDE DOOR HANDLE IS BROKEN ON MY CHEVROLET SSR. I AM UNABLE TO EXIT THE VEHICLE WITHOUT ROLLING THE WINDOW DOWN AND REACHING OUTSIDE. I FEAR THIS WOULD BE VERY UNSAFE IN THE EVENT OF AN ACCIDENT OR FIRE. THE DEALERSHIP SAYS THE PART IS ON BACKORDER AND HAVE NO IDEA WHEN THEY WILL BE ABLE TO REPAIR THE HANDLE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10165720August 17, 2006
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
DT*: THE CONTACT STATED THE DRIVER'S SIDE DOOR HANDLE IS INOPERABLE. THE ONLY WAY TO EXIT THE VEHICLE FROM THE DRIVER'S SIDE IS TO ROLL DOWN THE WINDOW AND OPEN THE DOOR. THE DEALERSHIP HAS BEEN INFORMED AND HAS ORDERED A NEW DOOR HANDLE FOR THE DRIVER'S SIDE. THE CONTACT EXPRESSED CONCERN THE PASSENGER SIDE DOOR HANDLE COULD ALSO BECOME INOPERABLE AND REQUESTED THE DEALERSHIP ALSO REPLACE THE DOOR HANDLE ON THE PASSENGER SIDE. THE DEALERSHIP DECLINED. UPDATED 09/15/06. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10165449August 14, 2006
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
DT*: THE CONTACT STATED THE FRONT LEFT DOOR HANDLE FAILED TO OPEN THE DOOR. THE WINDOW NEEDED TO BE LOWERED IN ORDER TO OPEN THE LEFT FRONT DOOR BY THE OUTSIDE DOOR RELEASE. THE SERVICE DEALER AND MANUFACTURER WERE CONTACTED AND THE PART WAS ON BACK ORDER. UPDATED 9/15/2006 - AS OF 9/22/2006 THE PART WAS STILL NOT AVAILABLE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10165023August 9, 2006
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
2005 CHEVROLET SSR - INTERIOR DOOR HANDLE FAILS MAKING IT IMPOSSIBLE TO OPEN THE DRIVER'S DOOR FROM INSIDE THE VEHICLE. ONLY WAY TO EXIT THE VEHICLE IS TO ROLL DOWN THE WINDOW (ELECTRIC WINDOWS) AND REACH OUT TO ACCESS THE EXTERIOR DOOR HANDLE OR TO CRAWL ACROSS THE VEHICLE (OVER THE CONSOLE) TO EXIT THE PASSENGER DOOR. THESE HANDLES HAVE BEEN FAILING AT A SIGNIFICANT RATE (BOTH DRIVER AND PASSENGER SIDE OF VEHICLE) AND CHEVROLET REPLACEMENT PARTS HAVE NOT BEEN READILY AVAILABLE. IN THE EVENT OF AN ACCIDENT, VEHICLE FIRE, OR ELECTRICAL SYSTEMS FAILURE THIS COULD BE A VERY DANGEROUS SITUATION. I HAVE TAKEN TO CARRYING A HAMMER IN THE EVENT THAT I NEED TO BREAK A WINDOW TO GET OUT. CHEVROLET HAS ISSUED A TECHNICAL SERVICE BULLETIN ON THIS ISSUE BUT CONTINUES TO BE SLOW TO PROVIDE DEALER WITH PARTS. THIS VEHICLE HAS NOW BEEN IN THIS CONDITION FOR ONE WEEK. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10164285August 3, 2006
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
WHILE TRYING TO OPEN THE DRIVER'S SIDE DOOR OF MY CHEVROLET SSR, THE DOOR HANDLE BROKE. THE ONLY WAY TO GET OUT OF THE CAR IS TO ROLL DOWN THE WINDOW, REACH OUTSIDE AND USE THE EXTERIOR HANDLE TO EXIT THE CAR. CALLED THE DEALER, WHO SAID THERE IS AT LEAST 1 MONTH'S BACKORDER ON THIS PART DUE TO THE NUMEROUS INSTANCES OF THIS DEFECT. TO DATE, GM HAS NOT OFFERED A RECALL ON THIS DEFECT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10163988July 31, 2006
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
DT*: THE CONTACT STATED THE INSIDE HANDLE ON THE DRIVER'S DOOR FRACTURED MAKING IT IMPOSSIBLE TO EXIT THE VEHICLE FROM INSIDE THE VEHICLE. THE DEALERSHIP DETERMINED THE PART NEEDED TO BE REPLACED, BUT THE PART HAS BEEN ON BACKORDER FOR 6-8 WEEKS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10163285July 24, 2006
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
VEHICLE TYPE: 2004 CHEVY SSR PROBLEM/COMPLAINT: INTERIOR DOOR LATCH FAILURE, CAN'T EXIT VEHICLE. 1. DRIVERS INTERIOR DOOR LATCH STARTS TO TAKE 3-4 PULLS TO OPEN DOOR AND THEN WITHIN THE WEEK THE INTERIOR DOOR LATCH COMPLETELY FAILS REQUIRING THE POWER WINDOW TO BE OPENED AND THE DOOR OPENED FROM THE EXTERIOR DOOR HANDLE. IF THE ELECTRICAL SYSTEM FAILS IN AN ACCIDENT OR OTHER REASON THERE WOULD BE NO WAY TO EXIT THE VEHICLE. I CALLED MY DEALER TO REPAIR THE LATCH, BUT HE IS NOT SURE WHEN THE PARTS WILL BE IN. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10163054July 21, 2006
AIR BAGS, SEAT BELTS
DT*: THE CONTACT STATED THAT THE SERVICE LIGHT ILLUMINATED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO THE DEALERS WHO DETERMINED THAT THE PROBLEM WAS THE AIRBAG MODULE AND REPLACED THE MODULE. THE SERVICE LIGHT CONTINUED TO ILLUMINATE. THE DEALERS DETERMINED THAT THE CAUSE OF THE PROBLEM WAS RELATED TO A SEATBELT DEFECT AND NEEDED TO BE REPLACED BUT SINCE THEY NO LONGER CARRIED THE PART; A SUB CONTRACTING COMPANY MAY HAVE THE PARTS AVAILABLE FOR ORDER. THE DEALER DENIED PERFORMING AN INSPECTION ON THE VEHICLE BECAUSE THE SERVICE LIGHT WAS ILLUMINATING. THE MANUFACTURER WAS NOTIFIED AND DETERMINED A LETTER OF SAFETY WOULD BE SENT TO AUTHORIZE THE CONTACT TO DRIVE THE VEHICLE. UPDATED 8/7/2006 - *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10163049July 21, 2006
AIR BAGS
DT*: THE CONTACT STATED THAT THE AIRBAG WARNING LIGHT ILLUMINATED. ACCORDING TO THE MANUFACTURER, THE AIRBAG WARNING LIGHT WAS NOT A SAFETY ISSUE. THE SERVICE DEALER WAS NOT ABLE TO REPAIR THE AIR BAG WARNING LIGHT SINCE PARTS WERE NOT AVAILABLE. UPDATED 8/7/2006 - *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10161982July 10, 2006
POWER TRAIN:DRIVELINE:DRIVESHAFT
DT*: THE CONTACT STATED WHILE ACCELERATING THERE WAS A POPPING SOUND HEARD COMING FROM UNDER THE MIDDLE OF THE VEHICLE. THE DEALER DETERMINED THE PROBLEM WAS IN THE DRIVESHAFT BETWEEN THE TRANSMISSION AND REAR END. THE DEALER COULD NOT DETERMINE A REMEDY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10161588June 27, 2006
TIRES:SIDEWALL
CONSUMER COMPLAINT CONCERNING THE 2005 SSR TIRE PROBLEMS. *TS ***NAR*** THE LEFT REAR TIRE BLEWOUT FROM THE SIDEWALL. ON JUNE 9, 2006 THE RIGHT FRONT TIRE HAD A SIDEWALL BLOWOUT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10160414June 22, 2006
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
INSIDE DRIVER'S SIDE DOOR HANDLE BROKE 5/2006. NO REPLACEMENT AVAILABLE UNTIL 8/31/06, AND ACCORDING TO THE DEALER NO OTHER WAY TO REPAIR. MY CONCERN? FIRST, I CANNOT OPEN THE DOOR ONCE I GET INSIDE AND SECOND, IF THERE SHOULD BE A FIRE, THERE IS NO WAY I WILL EVER GET OUT. THIS VEHICLE, FOR THOSE REASONS, IS UNUSABLE FOR 3 MONTHS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10159505June 10, 2006
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
COMPLETE FAILURE OF DOOR HANDLE; NO REPAIR POSSIBLE; PARTS BACK ORDERED FOR 2 MONTHS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10155452April 16, 2006
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
THE DRIVER DOOR PERIODICALLY REFUSES TO OPEN IN THE VEHICLE.........DESPITE VARIOUS ATTEMPTS AT FREEING IT...THERE IS A SERVICE BULLETIN AND I HAVE RETURNED IT FOR REPAIR BUT IT REMAINS A PERSISTENT PROBLEM. IF I EVER HAD TO EXIT THE VEHICLE FOR SAFETY REASONS I WOULD BE TRAPPED INSIDE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10140412October 21, 2005
STRUCTURE
INTERIOR DOOR HANDLE IS INOPERABLE ON MY 05 CHEVROLET SSR. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10140211October 19, 2005
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
DRIVERS SIDE DOOR WILL NOT OPEN, CANNOT EXIT VEHICLE IN AN EMERGENCY. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10139853October 17, 2005
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
2004 CHEVROLET SSR DRIVER SIDE DOOR HANDLE. BROKE, WILL NOT OPEN DOOR. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10139800October 15, 2005
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
INTERIOR DOOR HANDLES FAIL TO OPEN DOOR. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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