Chevrolet SSR Complaints

74 consumer complaints on file.

#11399938March 9, 2021
ELECTRICAL SYSTEM
CAR STARTED SFIFTING ON ITS OWN WHILE IN MOTION. WAS TOLD TO REPLACE THE TCM. THE ONLY THING I COULD DO IS TO BUY A USED ONE. I WAS TOLD MINE WAS A 1 YEAR BUILD MODEL. VERY HARD TO FIND! WHY IF GM KNEW THEY WERE JUNK , ARE THEY NOT MAKING REPLACMENTS? THIS IS THERE FAULT. THERE ARE NO AFTERMARKET ONES. ALSO, I WAS TOLD I NEED A FUSE BLOCK. ALSO MADE BY GM WITH NO RECALL ! THEY ARE ALSO DEFECTIVE! $50,000.00 FOR A DEATH TRAP?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11387676January 12, 2021
SERVICE BRAKES
SERVICE BRAKING SYSTEM WARNING AND CHIME COME ON INTERMITTENTLY. THIS HAS BEEN OCCURRING FOR ABOUT TWELVE YEARS. I HAVE HAD THIS SERVICED MANY TIMES BY CHEVY DEALERSHIP AND INDEPENDENT GARAGES YET IT PERSISTS. I HAVE SPENT MANY HUNDREDS OF DOLLARS AND HAVE ALL RECEIPTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11349727August 16, 2020
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
WAS GOING TO GO TO THE STORE AND WHEN I TURNED ON THE IGNITION EVERY THING WAS COMING ON,THE LIGHTS,DASH ALL LITE UP ,I HEARD THE FUEL PUMP AND I TURNED THE IGNITION FURTHER TO START IT AND NOTHING. NO CLICK,NO TURNING OVER,NOTHING. I SHUT IT OFF AND TRIED AGAIN AND SAME THING. I CHECKED MY FUSES AND FOUND NOTHING THERE WRONG EITHER. I'M STUMPED. I WILL NEED HELP WITH THIS SITUATION. CAN YOU SEND ME A SOLUTION PLEASE. THANKS FOR YOUR TIME AND HELP. SINCERELY, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11281733November 22, 2019
AIR BAGS, ELECTRICAL SYSTEM
MY VEHICLE HAS ONLY 11,656 MILES, LESS THAN THAT WHEN I SUBMITTED TO DEALER FOR NON-FUNCTIONING GAUGES DUE TO STEPPER-MOTOR ISSUES. THIS SAME PART HAS BEEN WARRANTED ON OTHER GM VEHICLES, BUT GM REFUSES TO EXTEND THE SAME WARRANTY FOR THE SAME PART ON CHEVY SSR. OTHER SAFETY ISSUE IS THE SERVICE AIR BAG WARNING IS ON AND DEALER REFUSED WARRANTY SERVICE DUE TO AGE OF VEHICLE. BOTH OF THESE ISSUES ARE SAFETY RELATED AND NOT LOOKING FOR WARRANTY OF MAINTENANCE WORK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11093714May 14, 2018
FUEL/PROPULSION SYSTEM
FUEL GAGE READS WAY PASS FULL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11073069February 15, 2018
FUEL/PROPULSION SYSTEM
FUEL LEVEL GAUGE NOT FUNCTIONING PROPERLY. ALSO, VEHICLE HAS ACCELERATED WHILE BRAKE WAS BEING DEPRESSED ALMOST CAUSING REAR END COLLISION...HAD TO PUT INTO NEUTRAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10838199February 25, 2016
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2005 CHEVROLET SSR. WHILE THE VEHICLE WAS PARKED, IT FAILED TO TURN OFF WITHOUT WARNING AFTER NUMEROUS ATTEMPTS. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 58,000. ..UPDATED 03/16/16 *BF THE CONSUMER STATED THE ENGINE AND RADIO WOULD NOT TURN OFF, AFTER THE KEY WAS REMOVED FROM THE IGNITION. THE ALARM BUZZER WOULD NOT STOP BUZZING AFTER THE KEY WAS REMOVED FROM THE IGNITION. IN ORDER TO TURN OFF THE ENGINE, THE CONSUMER HAD TO TOUCH THE BRAKE AND OPEN AND CLOSE THE DOOR, SOMETIMES SEVERAL TIMES. UPDATED 03/22/16.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10836498February 16, 2016
FUEL/PROPULSION SYSTEM
PO463 CODE INDICATING FUEL LEVEL SENSOR COMES ON THEN CHECK ENGINE LIGHT COMES ON. THE FUEL GAUGE WILL GO TO EMPTY AND BACK TO FULL OR EXISTING FUEL LEVEL. THIS OCCURS WHEN VEHICLE IS MOVING OR STATIONARY, WITH THE ENGINE RUNNING. PURCHASED FROM CHEVROLET DEALER ON 05/26/2015 (THIRD OWNER), AND MALFUNCTION HAPPENED THE SAME DAY, AND THE DEALER WOULD NOT MAKE REPAIRS, SAID SOLD AS IS. I HAVE BEEN TRYING TO GET FIXED SINCE THEN WITHOUT ANY RESULTS. I RECENTLY HEARD THAT CHEVROLET PROVIDED A RECALL TO CORRECT OR REPLACE PROBLEM (COVERING 10 YRS OR 120,000 MILES), BUT THIS VEHICLE WAS NOT FIXED, AND I COULD NOT FIND ANY TYPE OF NOTIFICATION UNDER CARFAX THAT I RECEIVED FROM THE DEALER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10664229December 15, 2014
ELECTRICAL SYSTEM
POSSIBLY THE IGNITION SWITCH. BRAND NEW BATTERIES CANNOT HOLD A CHARGE. MECHANIC CANNOT FIND THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10643036October 7, 2014
STRUCTURE:BODY:DOOR
THE PASSENGER'S DOOR OF MY SSR WAS BECOMING DIFFICULT TO OPEN AND I WAS CONFIDENT THE ISSUE WAS THE SAME PROBLEM I HAD EXPERIENCED PREVIOUSLY WITH THE DRIVER'S SIDE DOOR. IT IS A KNOWN DEFECT AND RESULTANT TECHNICAL SERVICE BULLETIN (TSB 05-08-64-026) WHICH PREVIOUSLY HAD BEEN FIXED BY KEN DIXON CHEVROLET (JUNE OF 2011). AT THAT TIME, KEN DIXON (NOW MANAGED UNDER WALDORF CHEVY CADILLAC) DECLINED MY REQUEST TO REPLACE PASSENGER'S SIDE DEFECTIVE PART EVEN THOUGH THE TSB HAD INDICATED TO DO SO. WALDORF CHEVY CADILLAC NOW SAYS THE PART REQUIRED TO FIX MY CAR IS DISCONTINUED AND NOT AVAILABLE. I WAS TOLD "IT CANNOT BE FIXED. THE PART IS DISCONTINUED, NOT AVAILABLE FROM GM." I ASKED, "ARE YOU SAYING I HAVE TO LIVE WITH IT AND THERE IS NO FIX? THAT IS, GM ISSUED A TSB AND THEN DISCONTINUED THE PART WITH NO FUTURE PLANS OR OPTIONS FOR CARS THAT ARE LESS THAN 10 YEARS OLD?" THE ANSWER WAS "CORRECT, YOU MAY PICK UP THE CAR". I WAS GIVEN NO INDICATION THAT WALDORF CHEVY CADILLAC OR GM WOULD ATTEMPT TO FIND ANY SOLUTION. WHEN I RECEIVED THE CAR BACK FROM WALDORF CHEVY CADILLAC, THE DOOR IS NO LONGER OPERATIONAL FROM THE INSIDE. I NOW HAVE A CAR WITH A PASSENGER SIDE DOOR THAT CAN NO LONGER BE OPENED FROM THE INSIDE. I HAVE BEEN LEFT TO DRIVE A VEHICLE THAT IS UNSAFE TO DRIVE WITH NO MECHANISM IN PLACE BY GM TO ADDRESS AN ISSUE THAT IS A DOCUMENTED DEFECT IN A CAR THAT IS LESS THAN 10 YEARS OLD AND HAS 30,000 MILES ON IT. I AM CONCERNED WITH HAVING TO DRIVE THIS VEHICLE WITH NO MEANS TO OPEN THE PASSENGER SIDE DOOR FROM THE INSIDE. THIS COULD RESULT IN TRAGIC OUTCOME IN THE CASE OF ACCIDENT, VEHICLE MALFUNCTION OR SOME OTHER INCIDENT REQUIRING IMMEDIATE EXIT FROM THE CAR. I AM AT A COMPLETE LOSS TO UNDERSTAND HOW GM CAN DISCONTINUE A PART IDENTIFIED WITHIN A TSB AS THE FIX FOR A KNOWN PROBLEM AND NOT PROVIDE SOME MEANS TO FIX THE SAFETY ISSUE OF THIS CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10618724August 4, 2014
ENGINE, POWER TRAIN
THE ENGINE RATTLES AT ANY RPM. CHECK ENGINE LIGHT P0430 INDICATES FAILED CATALYTIC CONVERTER (GM DEALER VERIFIED). FIRST TIME IT HAPPENED WAS AT 15000 MILES IN 2011, HAPPENED AGAIN NOW IN 2014 AT 47000 MILES. WHEN REPLACED AT 15000 MILES, IT WAS COVERED UNDER FEDERAL WARRANTY 8YR/80000MILES. NOW CHEVROLET REFUSES TO COVER THE COST ($1600 FOR THE PART, EST. $300 IN LABOR). DEALERSHIP MANAGER OFFERED TO DO ALL THE WORK UNDER A $500 'CUSTOMER DEDUCTIBLE'. I ACCEPTED THE OFFER AND WAS TOLD THE PART IS ON BACK ORDER. IT'S BEEN OVER A MONTH NOW AND MY TRUCK CONTINUES TO RATTLE WITH THE CHECK ENGINE LIGHT ON. DEALERSHIP CLAIMS THE CURRENT CONDITION WILL NOT PASS STATE INSPECTION. MY COMPLAINT IS THE CATALYTIC CONVERTER HAS FAILED TWICE SINE THE VEHICLE WAS PUT INTO SERVICE AND THE REPLACEMENT PART HAS NO SIGNS OF BEING AVAILABLE ANYTIME SOON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10594065June 12, 2014
ENGINE AND ENGINE COOLING
2004 CHEVROLET SSR. CONSUMER WRITES IN REGARDS TO A FAULTY COOLING SYSTEM. *SMD THE CONSUMER DISCOVERED THE COOLANT RESERVOIR HAD A HOLE IN IT, AND ALL THE COOLANT LEAKED OUT. THE ENGINE STOPPED RUNNING AND WAS HOT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10579701April 14, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2005 CHEVROLET SSR. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO BE RESTARTED AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO REPLACED THE IGNITION SWITCH HOWEVER, THE FAILURE RECURRED TWENTY TIMES OVER A PERIOD OF FOUR MONTHS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 17,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10569253March 14, 2014
ELECTRICAL SYSTEM, ELECTRICAL SYSTEM:IGNITION:SWITCH
WAS TRAVELING ON HIGHWAY AT 60MPH, ENGINE CUT OUT AND LOST ALL POWER. HAD TO COAST TO SHOULDER IN TRAFFIC CREATING DANGEROUS SITUATION. DIAGNOSED AS FAULTY IGNITION SWITCH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10568947March 13, 2014
POWER TRAIN, ELECTRICAL SYSTEM, SERVICE BRAKES
PUT THE TRUCK IN REVERSE AND THE TRANSMISSION CABLE BROKE. IT IS PLASTIC AND THE CATALYTIC CONVERTER HEATS THE PLASTIC AND CRACKS IT. THE UNDERHOOD FUSE BLOCK WENT WHILE DRIVING. THE TRUCK SHUT OFF ON ME WHILE I WAS DRIVING AND WOULD NOT RESTART. THE DEALER SAID THIS IS A BIG ISSUE WITH THIS TRUCK. I HAD TO SPEND 600 DOLLARS FOR A NEW BOX. MY ABS PUMP ALSO WENT DEALER SAID THIS IS BECAUSE OF THE HEAT FROM THE CATALYTIC CONVERTER AND THAT THIS IS A BIG ISSUE ON THIS TRUCK ALSO. ALSO THE RUNNING BOARDS ON THE TRUCK WERE CHROME. THEY HAVE PEELED AND STARTED TO FLAKE. THE DEALER SAID IT LOOKS LIKE WATER GOT IN THEM AND CAUSED IT TO DO THAT AND THAT IT WAS ANOTHER PROBLEM ON THIS TRUCK. IT WAS HIT AND MISS ON SOME OF THEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10567742March 7, 2014
ELECTRICAL SYSTEM
ENGINE STALLED, BRAKES FADED AND AUTO STOPPED. ATTEMPTED TO START MANY TIMES (6) BEFORE THE ENGINE WOULD START AGAIN. THE ENGINE RAN ROUGHLY BUT SUFFICIENT TO DRIVE TO A GM DEALER FOR REPAIR (NEW IGNITION SWITCH). ON 04/05/10, THE SAME PROBLEM OCCURRED AGAIN. SPEED AT THAT TIME WAS IDLING AT A STOP LIGHT. SIMILAR ENGINE, BRAKE DISFUNCTION. WAS ABLE TO DRIVE ROUGHLY-RUNNING AUTO TO A CHEV. DEALER. SOLUTION, NEW IGNITION SWITCH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10556986December 22, 2013
POWER TRAIN, STRUCTURE:BODY, ELECTRICAL SYSTEM, ENGINE
ENGINE OVER HEATS, ELECTRICAL SYSTEM MALFUNCTIONS, SPEEDOMETER CLUSTER MALFUNCTIONS, CENTER SWITCHES MALFUNCTION, CENTER SWITCH FAILURES. FUEL SYSTEM MALFUNCTIONS, FUEL SYSTEM DELIVERY SYSTEM MAKE VEHICLE STALL. REAR TRANSMISSION SEAL LEAKS, CLUTCH RELEASE SPRING SPRING OUT. ABS LIGHTS, OIL LIGHTS & ENGINE OVER HEATING LIGHTS COMES ON, TRANSMISSION SLAVE LEAKS. ENGINE FAN MALFUNCTIONS, IT NEVER COMES ON. TEMPERATURE GAGE LOCKS, HEAT & GAS GAGE LOCKS. THESE ISSUES HAS BEEN BROUGHT TO THE ATTENTION OF GM CORPORATION. THESE GUYS REFUSE TO PAY FOR THEIR MANUFACTURING PROBLEMS, THEY WANT TO SHARE COST. AS A CONSUMER I SHOULDN'T HAVE TO SHARE THE COST OF THESE MANUFACTURING PROBLEMS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10556987December 22, 2013
POWER TRAIN, SERVICE BRAKES, FUEL SYSTEM, GASOLINE
TRANSMISSION GEARS HARD TO ENGAGE. ABS LIGHTS ON, FUEL SYSTEM MALFUNCTIONS WITH ON BOARD COMPUTER SYSTEM MALFUNCTIONS. ALSO DOOR PANEL LOCK WILL NOT OPEN DOORS. CATALYTIC CONVERTER MALFUNCTIONING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10544987September 23, 2013
ELECTRICAL SYSTEM, EQUIPMENT
TL* THE CONTACT OWNS A 2004 CHEVROLET SSR. THE CONTACT STATED THAT UPON INSPECTION, THE SPEEDOMETER FAILED TO OPERATE WITH NO WARNINGS. THE CONTACT ALSO MENTIONED THAT THE TEMPERATURE AND OIL PRESSURE GAUGES HAD FAILED. THE VEHICLE WAS TAKEN TO A DEALER AND THE MECHANIC STATED THAT THE INSTRUMENT CLUSTER AND THE GAS GAUGE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE AND CURRENT MILEAGE WAS 22,350. .... UPDATED 11/25/13 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10456806April 29, 2012
ELECTRICAL SYSTEM
I BOUGHT A 2004 CHEVROLET SSR IN FEB.11, 2010 WAS A USED VEHICLE NO WARRANTY. TEST DRIVE WAS OK EVERYTHING WORKED AS EXPECTED. I STARTED NOTICING THAT I WAS GOING SLOWER THAN MOST CARS AROUND ME. I CHECKED WITH A FRIEND WHO DROVE BESIDE ME. IT WAS DETERMINED THAT THE SPEEDOMETER WAS OFF 10 TO 15 MPH. I CONTACTED CHEVROLET DEALER ABOUT PROBLEM IN MARCH 2010. I NEEDED TO DROP OFF MY TRUCK FOR A DIAGNOSTIC TESTING. IT WOULD TAKE 24 HOURS & OR 5 TO 7 DAYS AT $150 PER HOUR TO DETERMINE PROBLEM. THE PARTS & REPAIR LABOR TO FIX. I SAID THAT WAS OUTRAGEOUS. PLUS NO TECHNICIANS IN AREA WERE TRAINED ON THE SSR'S ELECTRONICS. I CONTACTED GM FOR HELP. SERVICE REQUEST #71-982295330 THE PROBLEM I WAS EXPERIENCING WAS NOT INCLUDED IN RECALL. NO 2003 THROUGH 2006 SSR'S WERE REPORTED TO BE HAVING ANY PROBLEMS WITH THE INSTRUMENT CLUSTER. THE DEALER FOUND NO PROBLEM & WAS NOT REPAIRED. I HAVE BEEN PUTTING UP WITH THE PROBLEM USING TACHOMETER AS A GUIDE TO SPEED. THE FIRST TIME I START TRUCK IT SEEMS TO BE JUST A FEW MILES PER HOUR OFF. BUT AS I GO THROUGH START CYCLES IT GETS TO BE MORE MPH OFF. IF VEHICLE SITS OVER NIGHT. 12 OR MORE HOURS. IT SEEMS TO RESET ITSELF. I WAS OUT TODAY 4/29/2012 FOR A DRIVE. I WAS PULLED OVER BY A POLICE OFFICER ON RADAR GOING 67 MPH IN A 55 MPH ZONE. I CHECKED MY SPEED AT THE TIME & WAS GOING 55 MPH. THE OFFICER LET ME OFF WITH A WARNING TO PARK VEHICLE TILL IT IS REPAIRED. NOW WHAT DO I DO? CHEVROLET DOES NOT HAVE A RECALL ON THIS VEHICLE & MANY PEOPLE THAT I KNOW ARE SSR OWNERS HAVE HAD THE SAME PROBLEMS WITH INSTRUMENT PANEL GAUGES. IT IS A KNOWN PROBLEM WITH SSR OWNERS. BUT AS I WAS TOLD. MOST HAD IT REPAIRED AT THERE OWN EXPENSE. NOW I HAVE A TRUCK WITH A INACCURATE SPEEDOMETER & NO PLACE TO GET REPAIRS DONE BY EXPERIENCED MECHANICS. I NEED MY SPEEDOMETER FIXED AT GM CHEVROLET EXPENSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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