Chevrolet Impala Complaints (2010)

442 consumer complaints on file.

#11769544October 7, 2026
AIR BAGS
The contact owns a 2010 Chevrolet Impala. The contact stated that while driving 60 MPH, the air bag warning light illuminated. The air bag warning light intermittently went on and off. The contact stated later that the air bag warning light remained illuminated. The vehicle was taken to the dealer; however, the failure was not duplicated. The vehicle was later taken to an independent mechanic where it was diagnosed with a disconnected wiring harness. The vehicle was repaired; however, the failure reoccurred. The dealer was contacted by phone and made aware of the failure. The contact was informed that the repair was not covered under an unknown recall repair. The contact referenced an unknown recall; however, the VIN was not associated with a recall associated with the failure. The failure mileage was approximately 22,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11716297February 6, 2026
AIR BAGS, ELECTRICAL SYSTEM
The contact owns a 2010 Chevrolet Impala. The contact stated that when the vehicle was started, the check air bag and service air bag warning lights illuminated. The vehicle was not taken to a local dealer or independent mechanic to be diagnosed or repaired. The contact researched online and related the failure to NHTSA Campaign Number: 16V507000 (Air Bags, Electrical System); however, the VIN was not included in the recall. The manufacturer was not informed of the failure. The failure mileage was approximately 58,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692216October 8, 2025
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
The unibody of this vehicle has become completely rusted/rotted to where the car is undriveable. This has been inspected by a service center, and I was told it is dangerous and beyond repair. I am sick about this, as there are MANY other makes of vehicles older than mine that do not have this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11689600September 25, 2025
SERVICE BRAKES, VEHICLE SPEED CONTROL
I bought a used car as is for $6700.00 and was told that the car was nothing wrong with it but within the first month 07/02/25 the car has been to 3 different shops and in the shop 5 different times all due to brake problems since I bought the car I have had to replace both front calipers and rotors brake pads wheel bearings and on the back both brake pads plus new tires and it's still not fixed the ABS traction and stability lights are on i could of caused a wreck I only drive it to the store with the money I had paid for the car putting it in a shop I shouldn't of had to do they sold me a dangerous car
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11667688June 18, 2025
ELECTRICAL SYSTEM
The contact owns a 2010 Chevrolet Impala. The contact stated that while the vehicle was turned off and unattended in a parking lot. After about ten minutes, the contact was unlocking the vehicle and noticed fire inside the vehicle near the front of the vehicle near the radio and heater. The contact used a water bottle from the back seat to attempt to extinguish the fire. The fire was extinguished by a bystander using a fire extinguisher. There were no warning lights prior to the failure. There were no reported injuries. There was no police report filed, airbag deployment, or crash involved. The vehicle was towed to her residence. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted, who opened a case. The failure mileage was approximately 188,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11620617October 18, 2024
VEHICLE SPEED CONTROL, UNKNOWN OR OTHER, ENGINE
I started my vehicle in the morning to let it warm up. I come back out to get myself and my son in the vehicle to go to work and take him to school. My dash upon entry had a check engine light on, and the message it displayed was "engine power reduced." I put my car into reverse, having no choice but to drive it and the traction control went out. My father in law pulled the code and it said something about the accelerator sensor. This is a known issue and recall in other models and I wanted to report it is also happening in my model.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11592334June 4, 2024
ELECTRICAL SYSTEM
The contact owns a 2010 Chevrolet Impala. The contact stated that the vehicle made an abnormal grinding sound while starting and while driving. There was no warning light illuminated. The contact stated that the grinding sound persisted after turning off the vehicle on several occasions. The vehicle was taken to an independent mechanic, where unknown actuators located behind the dashboard were replaced; however, the failure persisted. The vehicle was not repaired. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 77,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11537669August 10, 2023
AIR BAGS, SEATS
recall # 36110. our car is having the same issues that are indicated with this recall but GM refuses to include our vehicle in this recall. Front passenger seat sensor is shorting out against the seat frame which is turning vital passenger airbags off. Unsure when this actually started as my daughter drives this car to work and didnt notice when it first appeared.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11510319March 6, 2023
AIR BAGS
The contact owns a 2010 Chevrolet Impala. The contact stated that the air bag warning light was illuminated. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 148,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489697October 18, 2022
AIR BAGS, SEATS, ELECTRICAL SYSTEM
About a week ago I got in my car and started driving. as I started going down the road the passengers side alarm for the seatbelt kept going off and I noticed the passenger side airbag had turned on as well. I was in my car alone and had nothing sitting in the passengers seat nor a passenger in my car. That was the first time it lasted my whole drive to work (about 13 miles) but made me think of past times my vehicle had done that as well A few weeks before that the same thing happened and I had to connect the seatbelt to make it stop. I didn’t think much of it at first and thought it was a one-off kinda thing till it became a pattern of sorts. This morning I started my car and the dash kept telling me to “service airbags” I just bought my vehicle from national auto sales in Spokane Washington the previous February of this year (2022) and only drive to work (13 miles) and back for the most part. Seeing the “service airbag” light on in my car was concerning because I don’t know what that means. As I looked further into things I found a recall for my vehicle for the passenger side airbags malfunctioning, recall #36110 to replace wiring in the seat. So I called GM and they couldn’t find a recall for my vehicle. I then called Knudtsen Chevrolet in post falls Idaho expecting it to get taken care of. The guy from the service department looked up my VIN and told me my vehicle had already been serviced in the past for this passenger side airbag recall issue at another dealership and the work had already been completed and closed so there was nothing they would be willing to do except make an appointment and pay 145.00$ for them to diagnose the situation. I explained that the recall was for the very same thing that’s happening in my vehicle right now and that was unsafe if my airbags were malfunctioning. That if they fixed it in the past why am I dealing with that exact recall issue with my airbags now? I don’t have money to pay for something that was supposed to be fixed
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11482297August 31, 2022
ENGINE, SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
My Engine is shaking back-and-forth and it’s a new engine not new jd byrider replaced last month and I got the same problem again today
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11456075March 10, 2022
ENGINE, SUSPENSION, POWER TRAIN
The contact owns a 2010 Chevrolet Impala. The contact stated that while driving at various speeds, the front-end of the vehicle would lower and the front end was unstable. In addition, the check engine warning light would remain illuminated. The vehicle was also consuming an excessive amount of engine oil. The engine fan had failed and the transmission was faulty. No further information was available. The cause of the failure was not yet determined. The local dealer and manufacturer were not notified of the failure. The failure mileage was 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450828February 7, 2022
AIR BAGS
The contact owns a 2010 Chevrolet Impala. The contact stated while driving 30 MPH, she noticed the "Service Air bag System" warning light was illuminated. The contact took the vehicle to the local dealer, where it was diagnosed with needing the air bag seat sensor and side-impact sensor to be replaced. The vehicle was not repaired but was pending repairs. The manufacturer had been informed of the failure. The manufacturer informed that contact that her VIN was not included in NHTSA Campaign Number: 16V507000 (Air Bags, Electrical System). The failure mileage was approximately 137,700.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11448471January 22, 2022
AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:STATUS INDICATOR LAMP/LIGHT
Air Bag Service message comes up on the information panel with the air bag light on. Did a diagnostic check showed passenger air bag. I reached under the seat and shook the wires the light and message went off, however the diagnostic check still showed the passenger air bag system. Found recall Number 16V507000. The dealer says my VIN is not in the recall however it seems I have the same problem the recall describs.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11444490December 20, 2021
STEERING, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
there is a known issue with the shift lock release. the cable will fail in many 2006-2013 impala's. the vehicle will not get out of park. another well known issue is the blend door actuator. it is a noise that comes from the dash/heating/cooling due to chevy using cheap plastic parts.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11443573December 13, 2021
POWER TRAIN:AUTOMATIC TRANSMISSION
The contact owns a 2010 Chevrolet Impala. The contact stated that while driving his vehicle at 40 MPH, the vehicle stalled without warning. The contact was able to restart the vehicle where he returned home and parked it. The contact called the dealer where he was informed that there were no recalls on the vehicle.The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was 97,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11440398November 14, 2021
POWER TRAIN, ENGINE, FUEL/PROPULSION SYSTEM
The car can have moments of power loss where the speedometer suddenly, erratically spikes while the tachometer slightly lags. It almost stalled my vehicle while transmission was in drive while stopped. It feels like dragging when the power loss occurs. This has occurred randomly for the past month, mostly during interstate driving with cruise control operating. It has happened the last six times I have driven, but the previous several times it did not occur. It also occurred in a similar random fashion for the prior two weeks. When it does occur it feels like power drain and deceleration that can last a second and this will occur several times during a twenty minute drive at 70mph. Mechanics at two shops seem confused and don't know where to begin except for a transmission fluid flush. That was completed and the problem has persisted. There are no related error codes. To lose power suddenly and unexpectedly could cause an accident especially if a system failure shuts off the vehicle while driving. This vehicle has had an oil consumption/burning problem since I bought it with around 60,000miles. It needed 2 quarts of oil added between the last oil changes. I have spent $1400 in July of this year on gasket replacements and that did not stop the leak. More gasket heads and an oil pan are going to be need to replaced and the estimate is another $1400. This is too much to be spending on possibly related issues in a short time span that may not resolve the problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11438780October 31, 2021
SEAT BELTS
Seatbelt will not stay attached to the inner drivers side buckle. While driving if you are able to attach it and hear a click, it will randomly come undone and the seatbelt will not reattach.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11435766October 6, 2021
AIR BAGS
The contact owns a 2010 Chevrolet Impala. The contact stated that upon start-up of the vehicle, the airbag warning light illuminated the instrument panel. The contact called the dealer where he was informed that the vehicle was not included in NHTSA Campaign Number: 16V507000 (Air Bags). The contact attempted to reach the manufacturer but was not successful. The vehicle was not repaired. The failure mileage was 155,063.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11434416September 26, 2021
ELECTRICAL SYSTEM, POWER TRAIN, VEHICLE SPEED CONTROL
Service stabilitrak message displayed and reduced engine power to 0 mph while driving. Throttle body, Accelerator pedal position sensor (whole pedal assembly), and ecm replaced. Issue continues. P2138, P2122, P2127 codes present. Stonebriar chevrolet incompetent to resolve.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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