Chevrolet Impala Complaints (2010)

442 consumer complaints on file.

#10978731April 17, 2017
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, ENGINE
I HAVE A 2010 CHEVY IMPALA LT WITH 90K+ MILES ON IT. I ORIGINALLY BOUGHT THE CAR IN 2011 USED WITH 40K+ MILES ON IT, SO THE CAR IS NO LONGER COVERED THROUGH WARRANTY. ENGINE POWER REDUCED, SERVICE STABILITRAC, ETC. I'M A FULL TIME COLLEGE STUDENT, AND A FULL TIME UBER DRIVER. LAST NIGHT I WAS WITH A PASSENGER ON [XXX] TOWARDS O'HARE AIRPORT. MY CAR REDUCED SPEED AND SUDDENLY DROPPED SPEED FROM 70MPH DOWN TO 50MPH. AS I TURNED ON THE EMERGENCY LIGHT AND START STEERING TO THE RIGHT TO GET ONTO THE SHOULDER I WAS IN THE THIRD LANE TO THE RIGHT (THE EXPRESSWAY IS 4 LANES) AS I WAS TURNING TO THE RIGHT TO GET ONTO THE SHOULDER AND TO GET TO SAFETY MY STEERING LOCKS, AND THERE WAS A RECKLESS DRIVER GOING 100MPH TRYING TO CUT OFF TRAFFIC. THE LANES TO THE LEFT WERE BLOCKED SO HE HAD TO CUT ME OFF BY OVERTAKING ME BY GOING ONTO THE SHOULDER. HE DAMAGED HIS RIGHT REARVIEW MIRROR AND PROBABLY SCRAPPED THE RIGHT SIDE OF HIS CAR PULLING OFF THAT RECKLESS STUNT. HAD I DELAYED THE BREAKING FOR A SECOND I WOULDN'T BE ALIVE MAKING THIS POST TODAY. LUCKILY I TURNED THE CAR OFF, WAITED FOR A FEW MINUTES, TURNED THE CAR BACK ON AND TOOK THE NEARBY [XXX], AND WAITED WITH MY PASSENGER AT THE NEARBY TARGET PARKING LOT FOR THE NEXT UBER DRIVER TO PICK UP MY PASSENGER AND GET HER SAFELY TO THE AIRPORT. HAD I NOT ACTED QUICKLY, MY UBER PASSENGER WOULD HAVE MISSED HER FLIGHT. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10978490April 14, 2017
VEHICLE SPEED CONTROL
DRIVING 65MPH ON HIGHWAY WHEN "REDUCED ENGINE POWER" AND "SERVICE STABILITRAK" LIGHTS CAME ON AND ENGINE STARTED TO THROTTLE DOWN. HAD NO CHOICE BUT TO PULL OVER ONTO LEFT SHOULDER WITH A SEMI CLOSE BEHIND. TURNED CAR OFF FOR 1 MINUTE AND RESTARTED AND THE "REDUCED ENGINE POWER AND "SERVICE STABILITRAK DISAPPEARED. HOW IS THIS NOT A SAFETY ISSUE REQUIRING A RECALL?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10971813April 11, 2017
POWER TRAIN
WHILE DRIVING ON A SECONDARY ROADWAY HEARD A LOUD NOISE THEN LOST STEERING CONTROL AS THE FRONT WHEELS LOCKED AND WAS FORCED OFF THE ROAD VEERING TO THE RIGHT. THE FRONT WHEELS WILL NOT ROTATE IN ANY GEAR NOW VEHICLE WAS TOWED TO THE DEALER. FELDMAN CHEVROLET OF NOVI, MI STATES THERE IS METAL IN THE TRANSMISSION FLUID. LOW MILES AND NO PRIOR ACCIDENTS, NO TRANSMISSION ISSUES PRIOR, DEALER MAINTAINED. LOSS OF STEERING CONTROL IS A SAFETY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10971868April 11, 2017
POWER TRAIN
TAKATA RECALL CAR JERKS HARD EVERY TIME YOU PUSH THE GAS TO MOVE FORWARD OR BACKWARD AS IF IT DON'T WANT TO MOVE. AND THE RPM RISE UP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10970308April 3, 2017
SERVICE BRAKES
A COMMON ISSUE AMONGST CHEVY IMPALA'S IS THE "SERVICE STABILITRAK" ERROR. IT COMES ON EVERY DAY AND EFFECTS MY BRAKE PEDAL AND ENGINE POWER. I WILL BE ATTACHING A LINK PROVING THAT THIS HAS BEEN AN IGNORED ISSUE BY GM FOR YEARS. IT IS NOT SAFE TO HAVE THESE CARS ON THE ROAD AND I DEMAND A RECALL/DIFFERENT CAR FROM MY DEALERSHIP AS MY CAR IS LESS THAN 2YRS OLD. [XXX] PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10968810March 27, 2017
ELECTRONIC STABILITY CONTROL (ESC)
THIS PROBLEM TENDS TO ONLY HAPPEN WHEN THE CAR IS IN MOTION TRYING TO TURN LEFT OR RIGHT AND SIMPLY JUST TRYING TO ACCELERATE FROM A STOP LIGHT OR STOP SIGN. IT IS VERY HARD TO DESCRIBE WHAT ACTUALLY HAPPENS BUT IT'S LIKE THE CAR HAS A HUGE HICCUP AND IT SOUNDS LIKE SOMETHING IS LOOSE UNDERNEATH. I HAVE TO LIGHTLY TOUCH THE GAS PEDAL TO TRY AND AVOID THIS HAPPENING. I GET THE WARNING LIGHT-SERVICE STABILITRACK AND TRACTION CONTROL. I GET SCARED AT TIMES TRYING TO MAKE TURNS BECAUSE WHEN THE HICCUPPING HAPPENS, IT DELAYS THE CAR FOR SECONDS AND I TRY TO PRESS ON THE GAS BUT IT WON'T GET UP TO SPEED. NEEDLESS TO SAY, IF IT'S POSSIBLE, I TRY AND WAIT FOR A GOOD DISTANCE BETWEEN ME CROSSING AND THE CARS COMING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10967218March 20, 2017
UNKNOWN OR OTHER
ACCORDING TO YOUR WEBSITE THERE ARE FOUR (4) RECALL ITEMS FOR THIS CAR' LOWER CONTROL ARM, SEATBELT ASSEMBLE ANCHORAGE PASSENGER PRESSURE SENSOR WIRES AND IGNITION CUT OFF. I HAVE CONTRACTED BEN MYNATT CHEVROLET DEALERSHIP AT 281 CONCORD PKWY S, CONCORD, NC 28027 REGARDING THESE RECALLS. ACCORDING TO BEN MYNATT CHEVROLET THESE RECALLS DO NOT ASSIST. PLEASE CONFIRM. I ALSO SEE THAT THERE ARE 313 COMPLAINTS BUT 0 INVESTIGATIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10966386March 16, 2017
ENGINE
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. WHILE DRIVING 50 MPH, THE REDUCED ENGINE POWER INDICATOR ILLUMINATED. IN ADDITION, THE VEHICLE BEGAN TO JERK AND THE ENGINE STALLED. THE VEHICLE WAS ABLE TO RESTART. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE THROTTLE BODY SENSOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 166,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10959651March 8, 2017
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. WHILE ENTERING THE PARKED VEHICLE, IT WAS DISCOVERED THAT THE FRONT PASSENGER FLOOR HAD A PUDDLE OF WATER AFTER IT RAINED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DETERMINED THAT THE WATER ENTERED THE INSIDE OF THE VEHICLE THROUGH THE FIREWALL. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 25,000. THE VIN WAS UNAVAILABLE. UPDATED 10/17/17*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10957079February 26, 2017
ELECTRICAL SYSTEM
MY IMPALA HEATING AND AIR CONDITION UNIT DOES NOT WORK PROPERLY AND MAKES CLICKING NOISE WHEN I DO THE FOLLOWING: GET IN THE CAR, START THE CAR, TOUCH THE HEATING AND AC KNOBS. I WAS ADVISED BY THE MECHANIC THAT THEY CAN'T TELL ME WHAT IT WOULD COST BUT THIS IS A DEFECT IN THE IMPALA. SAID THAT THE CLICKING IS BECAUSE IT'S TRYING TO CATCH BACK TO WHAT EVER IS DISPLACED AND KEEPS TRYING. I'VE TIME THIS CLICKING AND IT GOES ON FOR A WHOLE MINUTE. I HAVE A DUAL SYSTEM AND IT APPEARS THE PASSENGER SAID HEATS WHEN IT WANTS TO,..THIS HAD BEEN GOING ON IN MY CAR FOR THE LAST 8 MONTHS AND I WOULD LIKE TO KNOW WHY THE COMPANY HAVE NOT TAKEN RESPONSIBILITY FOR THIS DEFECT. I WOULD LIKE FOR THE COMPANY TO TAKE RESPONSIBILITY AND RECALL AND HELP THE OWNERS OF THE AWFUL SOUND AND EMBARRASSING WHEN OTHERS GET IN YOUR CAR AND HEAR THE MADNESS THAT YOU HAVE TO TRY AND EXPLAIN. I DON'T THINK THIS HELP PEOPLE WANTING TO BUY THE CAR. THANKS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10948098January 28, 2017
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
I HAVE 2010 IMPALA IT KEEPS GIVING ME THE DASHBOARD MESSAGE ENG POWER REDUCED SERVICE STUPBILTY TRACTION CONTROL OFF WHEN IT DOSE THIS THE CAR WILL ONLY GO 40 MPH WITCH IS DANGEROUS ON FREEWAY GOING 75 MPH WITH OTHER TRAFFIC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10948116January 28, 2017
UNKNOWN OR OTHER
I WAS DRIVING AND MAKING A LEFT TURN AND ALL OF THE SUDDEN THE CAR STARTED SHAKING VERY HARD. AND IT MADE LIKE A ZOOMING SOUND AND ALL THE POWER WENT OUT. THE SERVICE TRACTION CONTROL CAME UP ON THE DASH BOARD. THE MOTOR ICON STARTED FLASHING. THE BRAKES WERE NOT WORKING PROPERLY AND THEN IT JUST STOPPED. HAD TO PUT IT IN NEUTRAL AND PUSH IT TO THE SIDE OF THE STREET. THANK GOD THERE WAS A PARKING SPACE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10947072January 23, 2017
AIR BAGS
THE SERVICE AIRBAG SOON LIGHT IS ON AND THE PASSENGER SIDE AIRBAG IS NOT SENSING THAT A PERSON IS IN THE PASSENGER SEAT. THE FIRST TIME THE LIGHT CAME ON WAS SITTING IN MY GARAGE. THIS IS A MAJOR SAFETY ISSUE THAT NEEDS TO BE ADDRESSED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10945316January 14, 2017
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
INTERMITTENT ABS, TRACTION CONTROL, STABILITRAK ISSUES HAVE BEEN HAPPENING FOR THE LAST FEW YEARS. IT STARTYED AT ABOUT 80K MILES. I HAVE REPLACED THE WHEEL HUB TWICE DUE TO A LOOSE BEARING. THIS SIGNIFICANTLY REDUCED THE PROBLEM THE FIRST TIME, BUT HAS NOT RESOLVED THE ISSUE THE SECOND TIME. IT TENDS TO HAPPEN WHEN THE VEHICLE IS JARRED (SUCH AS HITTING A POT HOLD ON A DIRT ROAD) OR WHEN TURNING HARD TO THE RIGHT WHILE ACCELERATING. IF IT HAPPENS A FEW TIMES WITHIN A SHORT TIME, THEN THE SYSTEM WILL ABS, STABILITRAK, AND TRACTION CONTROL SYSTEMS SHUT DOWN. IT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10944530January 12, 2017
ELECTRICAL SYSTEM, POWER TRAIN
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT SHIFT LEVER WOULD BECOME STUCK IN THE PARK POSITION AND THE KEY COULD NOT BE REMOVED FROM THE IGNITION SWITCH WHEN THE FAILURE OCCURRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO INDICATED THAT THE FAILURE WAS CAUSED BY THE SHIFT LEVER WIRES BEING TOO THIN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10940190January 6, 2017
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT THE KEY WOULD NOT EJECT FROM THE IGNITION SWITCH. THE FAILURE OCCURRED TWICE. AN INDEPENDENT MECHANIC DIAGNOSED THAT THE SHIFTER WIRE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED THE FIRST TIME, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 139,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10939186January 3, 2017
SEAT BELTS
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT THE SEAT BELT INDEPENDENTLY DISCONNECTED AND THE COVERING EXPOSED THE WIRES UNDERNEATH. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TENSION ASSEMBLY FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 157,798.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10936194December 19, 2016
ENGINE
WHILE DRIVING MY IMPALA, WITH NO WARNING, MY CAR LOST POWER. THE DASH BEEPED AT ME AND SAID REDUCED ENGINE POWER, SERVICE STALINKTRAK, SERVICE TRACTION CONTROL. I HAD TO TURN MY CAR OFF, I WAITED A FEW MINUTES THEN TURNED CAR BACK ON. THE CAR WAS ABLE TO RUN AND DRIVE AFTER THIS, BUT MY CHECK ENGINE LIGHT WAS ON. I HAD VEHICLE COMPUTER SCANNED AND HAD A CODE FOR THROTTLE POSITION SENSOR. AFTER FURTHER RESEARCH, I HAVE LEARNED I WILL NEED TO REPLACE THE WHOLE THROTTLE BODY. MY CAR HAS NOW LOST POWER SEVERAL TIMES AND MY RPM GAUGE 'BOUNCES'. I WILL BE PARKING MY CAR UNTIL THE PART COMES IN. THIS WAS VERY DANGEROUS AS YOU LOSE ALL POWER WITH NO WARNING GOING DOWN THE EXPRESSWAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10935915December 16, 2016
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, FUEL/PROPULSION SYSTEM
REDUCED ENGINE POWER LIGHTS CAME, ON TRACTION CONTROL LIGHT CAME, ON IT WAS HARD TO ACCELERATE IN THE MIDDLE OF A HIGHWAY, CAR ALMOST SHUT DOWN, BUT I MADE IT HOME. IT HAS HAPPENED TWICE ON THE HIGHWAY AND TURNPIKE. I THOUGHT IT WAS OIL BUT THAT WASN'T THE ISSUE. IT STOPS (THE PROBLEMS) AFTER I SHUT THE CAR OFF FOR AN EVENING, BUT I'M SCARED IT WILL POWER DOWN WHILE ON THE HIGHWAY AGAIN. WHEN THIS ISSUE HAPPENS THE CAR BEEPS, THEN THE TRACTION LIGHT COMES ON WITH WARNING AND SO DOES THE ENGINE LIGHT AND REDUCED ENGINE POWER WARNING. ALWAYS IN MOTION, ESPECIALLY HIGHER SPEEDS THAN NORMAL CITY STREETS. SUCH AS TURNPIKE AND HIGHWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10935257December 14, 2016
ELECTRONIC STABILITY CONTROL (ESC)
I HAVE HAD MY 2010 CHEVROLET IMPALA LS FOR ABOUT ONE YEAR NOW. IT CURRENTLY HAS 164,000 MILES. THE FOLLOWING PROBLEM STARTED HAPPENING ABOUT 6 MONTHS AFTER I BOUGHT IT, DURING THE WINTER MONTHS. WHILE DRIVING AT ANY SPEED IN ANY KIND OF WEATHER (BUT HAPPENS MORE OFTEN IN COLD WEATHER) TWO LIGHTS POP UP, THE CHECK ENGINE LIGHT AND THE STABILITY TRACK LIGHT. I ALSO GET THREE DISPLAY MESSAGES, SERVICE STABILTRACK, SERVICE TRACTION CONTROL AND ENGINE POWER IS REDUCED. HALF OF THE TIMES THAT THIS OCCURS MY CAR LITERALLY SHUTS OFF WHILE DRIVING AND A DIFFERENT MESSAGE IS DISPLAYED STATING ENGINE POWER SHUTTING DOWN. I LOSE ALL CONTROL OF VEHICLE, POWER STEERING, GAS ETC. THIS ONLY HAPPENS WHEN GOING AT HIGH SPEEDS ,WHICH IS EVEN MORE DANGEROUS. I TURN THE CAR OFF, IF I IMMEDIATELY TRY TO TURN IT BACK ON IT DOES NOTHING, IF I WAIT A MINUTE OR SO IT WILL TURN OVER. AT THIS TIME USUALLY ALL DISPLAY AND LIGHTS ARE OFF EXCEPT THE CHECK ENGINE LIGHT. WHICH DOES EVENTUALLY GO AWAY. THIS IS A VERY DANGEROUS SITUATION AND NEEDS TO BE FIXED OR A RECALL IS IN ORDER. THERE ARE FAR TOO MANY PEOPLE THAT HAVE GONE THROUGH THIS SIMILAR SITUATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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