Chevrolet Impala Complaints

10,446 consumer complaints on file.

#11289264December 16, 2019
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
I BOUGHT A 2002 CHEVY IMPALA AND GOT IT LOOKED AT BEFORE PURCHASE THE ONLY THING THAT POPPED UP ON THE CODE READER WAS THERE IS AN ELECTRICAL PROBLEM, SOMETIMES MY SIGNAL LIGHTS WORK SOMETIMES THEY DON'T, MY SPEEDOMETER DOESN'T LIGHT UP OR ANYTHING. I THEN START TO SMELL GAS WHEN I TURN ON THE HEAT OR AIR IT'S UNBEARABLE. I THEN PROCEEDED TO CHECK FOR ANY RECALLS AND THERE ARE A FEW DEALING WITH THE ENGINE COOLING AND EXHAUST/GAS LEAK ALONG WITH ELECTRICAL ISSUES. THEY SAID THE CAR COULD CATCH ON FIRE AT ANY TIME. I HAVE TWO TODDLERS SO THERE IS NO WAY THAT THIS IS A SAFE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11289317December 16, 2019
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
MY CAR WON'T WORK AT ALL HALF OF THE TIME. MOSTLY ALL ELECTRICITY STOPS IN THE VEHICLE. THE BATTERY IS 2 YEARS OLD. SOMETIMES ELECTRIC WILL WORK AND STILL WON'T START. I HAVE BEEN TOLD THERE'S SOME KIND OF ELECTRICAL PROBLEM IN MY CAR AND THAT THERE IS A RECALL ON THAT BUT FOR WHATEVER REASON IT SAYS THAT IT'S NOT FOR MY VIN NUMBER. I THINK MY ELECTRICAL HAS A PROBLEM IT'S BEEN GOING ON FOR WELL OVER A YEAR NOW AND I HAVE TO JUMP MY CAR A LOT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11288840December 13, 2019
ENGINE
I WAS DRIVING MY 2007 CHEVY IMPALA IN MY NEIGHBORHOOD AT 25 MPH, AND WHEN I WAS GETTING READY TO STOP AT A STOP SIGN, THE VEHICLE STARTED TO SHAKE BADLY WITH THE CODE "ENGINE LOSING POWER." LUCKILY, I WAS ABLE TO PULL OVER AND TURN THE CAR OFF. BEING 68 YEARS OLD, I GOT EXTREMELY SCARED. I TURNED THE CAR OFF AND TRIED CALLING 2 OF MY CHILDREN TO HELP ME. NOT BEING ABLE TO GET EITHER ONE OF THEM. I TURNED THE CAR BACK ON, AND PROCEEDED BACK HOME WHICH WAS ONLY ABOUT A HALF MILE FROM MY HOUSE. I CALLED THE PREVIOUS OWNER, AND SHE STATED THAT HAD HAPPENED TO HER ABOUT 6 MONTHS PRIOR. NOW I AM TERRIFIED TO TAKE IT OUT ON THE MAIN HIGHWAY. THE CAR ONLY HAS 70,000 MILES ON IT AND HAD BEEN GARAGED KEPT. SOMEONE PLEASE HELP ME REGARDING WHY THIS MIGHT HAVE HAPPENED. THANK YOU VERY MUCH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11288673December 12, 2019
ENGINE
TL* THE CONTACT OWNS A 2001 CHEVROLET IMPALA. UPON STARTING THE VEHICLE, THE CONTACT HEARD A LOUD BANG AND AN UNKNOWN WARNING INDICATOR ILLUMINATED. A FIRE STARTED FROM UNDERNEATH THE HOOD AND THE CONTACT'S HUSBAND CAME OUTSIDE AND INSTRUCTED HER TO GRAB THE FIRE EXTINGUISHER. HER HUSBAND EXTINGUISHED THE FIRE. A FIRE REPORT WAS NOT FILED. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 09V116000 (ENGINE, ENGINE COOLING), WHICH SHE RELATED DIRECTLY WITH HER FAILURE. THE CONTACT SPOKE WITH THE MANUFACTURER AND WAS OFFERED AN AMOUNT FOR THE REPAIRS TO THE VEHICLE; HOWEVER, THERE WAS NO RESOLUTION TO THE MATTER. THE VEHICLE WAS UNABLE TO BE DRIVEN AND WAS NOT REPAIRED. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11288781December 12, 2019
AIR BAGS, POWER TRAIN, SEAT BELTS
WHEN I WAS DRIVING DRIVING ON THE 91 FREEWAY GOING TO WORK AT THE SPEED, APPROXIMATELY 65 MPH THE TRANSMISSION STARTED SHIFTING ERRATICALLY LIKE IT WAS GOING TO STOP OR IT WAS STUCK IN THE WRONG GEAR. MY HUSBAND WAS TOLD TO MAKE AN APPOINTMENT TO BRING THE CAR INTO GMC WEEKS LATER THEY FINALLY DECIDED THAT WE COULD BRING THE CAR IN ONLY TO BE TOLD THAT THERE WAS NO LIGHTS ON THE DASH BOARD AND THEY TEST DROVE IT AROUND THE BLOCK AND DID NOT FEEL ANY ISSUES.THAN AROUND OCTOBER I WAS DRIVING AND THE AIR BAG LIGHT KEPT POPPING UP ON THE DASHBOARD AND MAKING A BEEPING NOISE AROUND EVERY 2-3 MINUTES OF DRIVING. MY HUSBAND TOOK THE CAR BACK IN TO THE DEALERSHIP(PENSKE CHEVROLET IN CERRITOS AUTO SQUARE) THE TECHNICIAN UNHOOKED THE WIRES FOR THE AIR BAG AND SAID THAT THEY WOULD ORDER THE PART. I WAS INFURIATED!! NOT ONLY WAS I DRIVING A CAR THAT I DO NOT FEEL SAFE IN BUT. I HAVE TO PUT MY 12 YEAR OLD DAUGHTER WHO HAS BEEN HAVING SEIZURES LIFE IN DANGER AS WELL. THE TECHNICIAN ALSO STATED THAT THERE IS A SAFETY RECALL ON THE DEFECTIVE SEAT BELTS AS WELL. ONE MONTH LATER THE DEALERSHIP CALLS MY HUSBAND AND SAYS THAT THE PART IS IN FOR THE SEAT BELT AND AIRBAGS HE INSTALLS IT AND CALLS MY HUSBAND AND SAYS THAT THE PARTS ARE DEFECTIVE. 2 MONTHS LATER TODAY AND STILL HAVE NO PARTS, NO SOLUTION AND THE CONSTANT RUN AROUND!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11288499December 11, 2019
STRUCTURE:BODY
THE REAR TAIL LIGHTS ARE LEAKING WATER WHEN IT RAINS OR GOING THROUGH A CAR WASH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11288410December 11, 2019
AIR BAGS
PASSENGER AIRBAG TURNS ON WITH NO PASSENGER IN SEAT. SEATBELT CHIME GOES OFF WHILE DRIVING BECAUSE OF IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11288261December 10, 2019
SERVICE BRAKES, VEHICLE SPEED CONTROL
I DRIVE A 2015 CHEVY IMPALA, 3 DIFFERENT MECHANICS HAVE TOLD ME MY BRAKES ARE GOOD AS NEW AND I SHOULDN'T HAVE ANY PROBLEMS WITH THEM HOWEVER MY CAR IS STILL HAVING TROUBLE COMING TO A COMPLETE STOP AND IT'S SCARY BECAUSE NOT ONLY DO I HAVE TWO CHILDRE BUT I ALSO LIVE IN A SNOWY STATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11287955December 9, 2019
AIR BAGS
TL* THE CONTACT OWNED A 2007 CHEVROLET IMPALA. WHILE DRIVING 40 MPH, THE CONTACT T-BONED ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE CHEST, BACK, AND NECK AND WAS TAKEN TO THE HOSPITAL FOR MEDICAL ASSISTANCE. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A JUNK YARD AND DEEMED DESTROYED. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED OF THE FAILURE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE FAILURE MILEAGE WAS APPROXIMATELY 260,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11287605December 7, 2019
AIR BAGS, STEERING, WHEELS
I WAS DRIVING ON A RESIDENTIAL STREET, GOING NO MORE THAN 25 MPH WITH MY TWO TWO YEAR OLDS IN THEIR CAR SEATS BEHIND ME. SUDDENLY AND SIMULTANEOUSLY, ALL FOUR OF THE SIDE AIRBAGS DEPLOYED (FRONT AND BACK), KNOCKING MY GIRLS SEATS TOGETHER, THE FRONT RIGHT SIDE OF THE CAR DROPPED DOWN AND STARTED GRINDING ON THE WHEEL. I WAS ABLE TO PULL OFF TO THE SIDE OF THE ROAD THANKFULLY. I TURNED THE CAR OFF, AND WHEN I GOT OUT TO LOOK AT THE FRONT, THE CAR DOOR SHUT, AND FOR THE FIRST TIME, AUTOMATICALLY LOCKED ME OUT, MY KIDS INSIDE, WITH ITS OWN KEY AND MY PURSE AS WELL.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11287638December 7, 2019
AIR BAGS, POWER TRAIN
ABS/TRACTION CONTROL.WHEN ABS AND TRACTION CONTROL LIGHTS COME ON MAKES GRINDING NOISE /BRAKES GRAB HAS BECOME DANGEROUS TO HAVE ON THE ROAD. ONLY HAVE 125,950 MILES HAS BEEN CAUSING PROBLEMS FOR LAST 5,000 MILES. TOOK TO SHOP MECHANIC.COULD NOT IDENTIFY PROBLEM. CAN NOT TURN TRACTION CONTROL OFF/ ON MANUALLY DOES IT ON ITS OWN. .HAS TO BE A RECALL FOR THIS PROBLEM. AS MANY COMPLAINTS FOR THIS SAME DANGEROUS PROBLEM THERE SHOULD BE A FACTORY RECALL BEFORE SOMEONE GETS HURT OR WORSE.THIS PROBLEM HAPPENS WHEN IN MOTION TURNING AND WHILE APPLYING BRAKE. CITY STREET AND HIGHWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11287509December 6, 2019
ELECTRONIC STABILITY CONTROL (ESC)
WHILE ON THE FREEWAY THE SERVICE STABILITY TRACTION LIGHT CAME ON AND I BEGIN TO LOOSE POWER I TRIED PUSHING THE OFF BUTTON AFTER A FEW MILES IT WENT BACK TO NORMAL AND THE NEXT DAY IT HAPPENED AGAIN SO I PULLED TO THE SIDE OF THE ROAD AND TURNED THE CAR OFF HOPING TO RESET IT BUT THE CAR WOULD NOT START BACK UP. I'VE HAD MY STARTER CHECKED, MY BATTERY, MY ALTERNATOR ALL THOSE CAME OUT FINE BUT THE CAR WON'T START AND THE MECHANICS ARE SAYING THEY HAVEN'T SEEN ANYTHING LIKE THIS BEFORE THAT THE TRACTION SYSTEM WILL KEEP THE CAR FROM STARTING. ALSO PRIOR TO THIS I WOULD HEAR A THROOTLING SOUND AS WELL TO ME IT SOUNDED LIKE A TIRE WAS LOOSE SO K EVEN HAD THAT CHECKED BUT I BELIEVE IT'S CONNECTED TO THIS TRACTION LIGHT THAT CAME OWN BEFORE THE CAR WAS TURNED OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11287515December 6, 2019
ELECTRICAL SYSTEM, UNKNOWN OR OTHER, EXTERIOR LIGHTING
THE COLLISION WARNING SYSTEM ACTIVATES WHILE DRIVING, ELECTRICAL FAILURES CAUSE COMPONENTS TO NOT WORK AND FLICKER OF TURN SIGNALS IN PASSENGER MIRROR .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11287088December 5, 2019
AIR BAGS
WHEN ENTERING CAR THERE IS TAPPING NOISE BEHIND THE PASSENGER GLOVE BOX,THIS NOISE WILL CONTINUE FOR APPROX; 5 MIN ,WHEN KEY IS TURNED TO THE OFF POSITION NOISE WILL CONTINUE FOR A FEW MINUTES BEFORE STOPPING.. CAR IS GARAGE KEPT. MAIN DRIVER IS A SENIOR DRIVER.(83 Y.O )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11287242December 5, 2019
AIR BAGS
TL* THE CONTACT OWNED A 2011 CHEVROLET IMPALA. WHILE THE CONTACT'S VEHICLE WAS AT A STOP, ANOTHER VEHICLE RAN A RED LIGHT AND COLLIDED DIRECTLY INTO THE CONTACT'S VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE HEAD, BACK, NECK, CHEST, AND SHOULDER. MEDICAL ATTENTION WAS RECEIVED. POLICE REPORT NUMBER: MP19030877 WAS FILED. THE VEHICLE WAS TOWED TO AN UNKNOWN LOCATION WHERE IT WAS DEEMED DESTROYED. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED OF THE FAILURE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11287005December 4, 2019
ELECTRONIC STABILITY CONTROL (ESC)
WHEN STABILIZER LIGHT COMES ON, THE VEHICLE JERKS AND THE ENGINE RUNS HARD. IT COULD COME ON WHILE DRIVING OR WHEN U TURN ON THE CAR. SOMETIMES THE STABILIZER LIGHT TURNS OFF WHEN SHUTTING OFF THE VEHICLE A FEW TIMES. THE VEHICLE WOULD DRINK A LOT OF GAS WHEN THE STABILIZER IS ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11286713December 3, 2019
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, STEERING
WHEN DRIVING THE WARNING SENSOR CAME ON ON SAYING POWER STEERING AND STAB TRACK PROBLEM. I WAS ON THE HIGHWAY AND CAME INCHES FROM AN ACCIDENT. MY STEERING WAS NOT NORMAL AND FOUND IT VERY HARD TO STEER AROUND CAR IN FRONT OF ME THAT SLAMMED ON BREAKS. THEN I PULLED OVER TO SEE WHAT WAS WRONG AND GOT WARNING THAT FRONT CAMERA WASN'T WORKING...I DON'T HAVE A FRONT CAMERA! THEN WHEN I BACKED OUT OF THAT DRIVEWAY IT GAVE WARNING THAT MY REAR CAMERA WARNING SENSORS WERE NOT WORKING. I'M AFRAID TO DRIVE MY CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11286399December 2, 2019
AIR BAGS
THE FRONT PASSENGER AIRBAG LIGHT AND CHIME IS CONSTANTLY GOING OFF. AT FIRST IT WAS RANDOM AND INTERMITTENT BUT NOW IT IS FREQUENT. THIS IS WITH NO ONE IN THG HE SEAT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11286458December 2, 2019
AIR BAGS
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. WHEN THE VEHICLE WAS STARTED, THE SERVICE AIR BAG INDICATOR ILLUMINATED. THE CONTACT CALLED GEORGE WHITE CHEVROLET-PONTIAC AT 800-262-3834 (LOCATED AT 1719 S HIGH AVE, AMES, IA 50010) AND WAS INFORMED THAT THERE WAS NO RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000. *DT CONSUMER STATED SHE TOOK THE CAR TO HAVE THE DIAGNOSTIC TEST RUN.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11286466December 2, 2019
VISIBILITY/WIPER, UNKNOWN OR OTHER
WHILE OPENING THE SUNROOF THE SUNSHADE DISLODGED FROM SLIDER CAUSING THE COPPER METAL RETRACTABLE PIECE TO SNAP LOUDLY AND HIT ME IN THE HEAD ASIDE FROM SCARING ME NEAR DEATH AS I WAS DRIVING DOWN THE HIGHWAY. THE SUNSHADE NOW SAGS BLOCKING THE VISIBILITY OF THE REARVIEW MIRROR AS WELL THE SUNROOF WILL NOT WORK AS THE SUNSHADE CAN'T OPEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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