Chevrolet Impala Complaints

10,446 consumer complaints on file.

#10046491November 6, 2003
EXTERIOR LIGHTING:HEADLIGHTS
THE DRIVER'S SIDE HEADLIGHT HAS A CONSIDERABLE AMOUNT OF CONDENSATION INSIDE THE LENS. THE DEALER AND THE MANUFACTURER HAVE BEEN INFORMED OF THE PROBLEM, BUT FAILED TO CORRECT THE PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10045615November 6, 2003
ELECTRICAL SYSTEM, POWER TRAIN:AUTOMATIC TRANSMISSION
PURCHASED 2001 CHEVROLET IMPALA BASE MODEL. I HAVE 51,000 MILES AND MY TRANSMISSION WENT OUT ON ME. I HAD A DIAGNOSTIC TEST WHICH SHOWED THAT THERE WAS AN ELECTRICAL PROBLEM WITHIN THE THE TRANSMISSION. A NEW TRANSMISSION HAD TO BE INSTALLED. THIS COST $2500. THERE IS NO REASON FOR A CAR THIS AGE WITH THIS MANY MILES TO HAVE SUCH A PROBLEM, GRANTED THE WARRANTY GOES TO 36,000 MILES OR 3 YEARS WHICHEVER OCCURS FIRST. I AM VERY UPSET, AND IT BASICALLY SOLIDIFIED THAT I WILL NEVER BUY A GM CAR AGAIN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10042500November 5, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION, SUSPENSION, STEERING
WHILE DRIVING, THE CONSUMER NOTICED THERE WAS TOO MUCH PLAY IN THE STEERING WHEEL. ALSO, THE TRANSMISSION WAS NOT WORKING PROPERLY AND THE VEHICLE FAILED TO ACCELERATE. DEALER WAS NOTIFIED OF THE PROBLEM. *AK THE DEALER ATTEMPTED TO REPAIR THE TRANSMISSION, BUT THE VEHICLE WAS STILL UNABLE TO MERGE INTO FREEWAY TRAFFIC. THE VEHICLE PULLED HARD TO THE LEFT AND WOULD BECOME UNCONTROLLABLE. THE TIRES WERE REPLACED, BUT THE PROBLEM REMAINED. *SCC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10046191November 3, 2003
ELECTRICAL SYSTEM
ONGOING PROBLEM WITH VEHICLE STALLING WITHOUT WARNING. VEHICLE COULD BE DRIVEN 5 MPH OR 55 MPH THE PROBLEM WOULD STILL OCCUR. VEHICLE HAD BEEN INSPECTED BY THE DEALER ON THREE OCCASIONS, AND THEY WERE UNABLE TO DUPLICATE THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10045253November 1, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
I HAVE HAD BRAKE ROTOR PROBLEMS EARLY, STARTING AT ABOUT 8,000 MILES, WITH MY VEHICLE. WE LIVE OUT IN THE COUNTRY (VERY LITTLE CITY DRIVING) SO THIS IS A VERY PREMATURE FAILURE OF THE ROTORS. I HAVE REPLACED THE BRAKE PADS AND TURNED THE ROTORS BUT HAVE DISCOVERED(TOO LATE) THAT THE BRAKE ROTORS ARE MADE OF AN INEXPENSIVE METAL THAT OVERHEATS AND WARPS EASILY. THE OVERHEATING THEN CAUSES THE BRAKE PADS TO GLAZE AND THUS REDUCES BRAKING ABILITY. THIS APPEARS TO BE COMMON AS TWO OTHER IMPALA OWNERS I'VE SPOKE WITH ALSO SUFFER WITH THIS PROBLEM. IT IS EVEN NOTED BY MANY OTHER OWNERS AT WWW.IMPALAHQ.COM. CURRENTLY MY CAR IS OUT OF WARRANTY AND I AM PLANNING ON REPLACING THE BRAKES (AGAIN). THIS TIME I WILL PURCHASE ROTORS ON MY OWN SINCE THE FACTORY AND DEALER ISSUED ROTORS ARE NO GOOD. I AM NOT HAPPY WITH GM PRODUCTS BECAUSE BRAKES ARE THE LAST PLACE A MANUFACTURER NEEDS TO CUT COSTS. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10044320October 20, 2003
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
CONSUMER STATED TOOK VEHICLE IN FOR AN OIL CHANGE, AND WAS TOLD THAT THERE WAS OIL AROUND THE RADIATOR CAP. MECHANIC TOLD CONSUMER THAT MANIFOLD WAS LEAKING OIL, AND THAT THIS WAS AN INTERNAL OIL LEAK. ALSO, CONSUMER WAS TOLD THAT THE SEALS HAD TO BE REPLACED. IN ADDITION, MECHANIC TOLD CONSUMER THAT GMC ISSUED RECALL REGARDING INTAKE MANIFOLD LEAK, BUT THAT THIS VEHICLE'S WAS NOT INCLUDED DUE TO VIN. *AK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10044203October 17, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
BRAKE ROTORS ACCUMULATE RUST IF VEHICLE SITS FOR MORE THAN 2 WEEKS. WHEN THIS OCCURS AND THE BRAKE PEDAL IS DEPRESSED, IT FAILS TO STOP THE VEHICLE IMMEDIATELY. THIS RESULTS IN EXTENDED STOPPING DISTANCE. THE RUST WEARS OFF WHEN BRAKE PEDAL IS CONTINUOUSLY APPLIED. THE CAUSE OF THE RUST IS UNDETERMINED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10044206October 17, 2003
EQUIPMENT:ELECTRICAL
VEHICLE COMES EQUIPPED WITH A CHILD MOTION SENSOR THAT'S LOCATED IN THE TRUNK. THIS DEVICE PREVENTS A CHILD FROM BEING LOCKED IN THE TRUNK. WHILE DRIVING THE SENSOR INDICATOR LIGHT ILLUMINATED ON THE DASHBOARD. THEN, VEHICLE STALLED DUE TO SENSOR MALFUNCTIONING. DEALERSHIP WAS UNABLE TO REPLACE THE BAD SENSOR BECAUSE THE MANUFACTURER NO LONGER MADE THAT PART. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10043009October 16, 2003
ENGINE AND ENGINE COOLING:ENGINE
ENGINE DIES SUDDENLY WITH NO WARNING. AT SPEEDS OF 40 - 60. VERY DANGEROUS SITUATION. SECOND 2000 IMPALA I HAVE HAD WITH THIS PROBLEM. PROBLEM STARTED WITH FIRST IMPALA AT 4000 MILES, NOW 50000 ON THIS ONE. LOTS OF OTHER 2000 IMPALAS WITH SAME PROBLEM BUT GM HAS NO FIX. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10043062October 16, 2003
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
CATALYTIC CONVERTER CLOGGED ON 2002 VEHICLE. THE ENGINE WAS CALIBRATED TO RUN TOO LEAN MAKING THE EXHAUST GASES TOO HOT, LEADING TO PREMATURE FAILURE. NOTICED GRADUAL POWER LOSS SINCE 60,000 MILES BUT THOUGHT IT WAS AIR FILTER. FINALLY, I COULD NOT GET UP TO HIGHWAY SPEEDS AT 85,000 MILES, BUT THE ENGINE LIGHT STILL DID NOT TURN ON. TOOK IN FOR SERVICE AND WAS TOLD IT WAS OUT OF WARRANTY. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10042945October 15, 2003
EXTERIOR LIGHTING:TURN SIGNAL, EXTERIOR LIGHTING:TURN SIGNAL:FLASHER UNIT
TURN SIGNALS INTERMITTENTLY FAIL TO OPERATE WHILE VEHICLE IS RUNNING. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10042946October 15, 2003
EXTERIOR LIGHTING:HEADLIGHTS
HEADLIGHTS SHUT OFF DURING NORMAL NIGHTTIME OPERATIONS. *LA
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10040280October 15, 2003
STEERING
WHILE DRIVING ON THE HIGHWAY, THERE WAS A LOUD KNOCKING NOISE, WHICH WAS COMING FROM UNDERNEATH THE STEERING COLUMN DUE TO LACK OF LUBRICATION OF THE STEERING BUSHING SHAFT. THE DEALER WAS AWARE OF THE PROBLEM. *AK THE FIRST TIME THIS OCCURRED THE VEHICLE WAS UNDER WARRANTY AT 31K MILES. THE CONSUMER WAS TOLD THAT IT WAS DUE TO AN UNDERSIZED SHAFT. (THE CLUNKING NOISE HAD GONE AWAY) THE PROBLEM RETURNED WHEN THE VEHICLE WAS OUT OF WARRANTY SO THE CONSUMER HAD TO PAY OUT OF POCKET. THE PROBLEM RETURNED 28K MILES LATER. *SCC *JB*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10042813October 14, 2003
ELECTRICAL SYSTEM:IGNITION
IGNITION TUMBLER FAILED AT 40000 MILES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10041573October 10, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
MY 2001 IMPALA BEGAN HAVING LOSS OF POWER/SLIPPING DURING ACCELERATION AT LOW SPEEDS AROUND 30,000 MILES, DEALER LOOKED AT CAR AND COULD NOT DUPLICAT 2 TIMES. CAR SCONTIUED TO HAVE THE PROBLEM AND DEALER FELT THAT THE VALVE BODY SHOULD BE REPLACED AND TOE SET. AT 37,400 MILES I WAS DRIVING ALONG AND SUDDENLY LOSS OPERATION OF VEHICLE WHIL GOING THROUGH INTERSECTION, COASTED INTO GAS STATION TRIED ALL GEARS OF CAR AND WAS UNABLE TO MOVE CAR FORWARD OR REVERSE. HAD CAR TOWED TO DEALERSHIP. TRANSMISSION REPAIR OF PLANETARIES AND BANDS WAS PERFORMED THAT WAS AUGUST 25, 2003. ON SEPTEMBER 10 CHECK ENGINE LIGHT CAME ON AND I HAD IT DIAGNOSED AT INDEPENDENT MECHANIC SHOP AND WAS TOLD THAT 2 TRANSMISSION CODES WERE COMING UP THEY WERE 742 AND 748. GM EXTENDED WARRANTY WOULD NOT ALLOW REPAIR TO BE DONE BY ANY ONE ELSE BUT CHEVROLET DEALERSHIP, I TOOK THE VEHICLE INTO DEALERSHIP ON OCTOBER 6 AND WAS TOLD ON THE 9TH THAT THEY COULD NOT DUPLICATE THE PROBLEM. I WILL BE PICKING UP MY CAR TOMORROW AND WAITING FOR THE NEXT TIME THAT THE CHECK ENGINE LIGHT COMES ON TO TAKE IT BACK TO THE DEALER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10041508October 9, 2003
STEERING:COLUMN
CLUNKS, THUNKS AND POPS FELT THROUGH STEERING COLUMN WHILE ACCELERATING OR DECELERATING. MOST NOTICEABLE AT LOW SPEEDS. I'M IN GERMANY (ARMY) WITH THE CAR. WE USE AAFES. THEY COULD NOT DIAGNOSE PROBLEM, THOUGH THEY DID CONFIRM ITS EXISTENCE IN MAR '03. GERMAN MECHANIC DIAGNOSED LOWER BALL JOINT ON RIGHT SIDE. AAFES REPLACE LOWER BALL JOINTS ON BOTH SIDES. THAT FIXED THE BALL JOINTS WHICH HAD GONE BAD AT 37,000 MILES (OUT OF WARRANTY). STILL FEEL CLUNKS, THUNKS, AND POPS THROUGH STEERING COLUMN. SUSPECT INTERMEDIATE STEERING SHAFT LUBRICATION PROBLEM. WILL TAKE TO OPEL FOR INSPECTION. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10042444October 7, 2003
ENGINE AND ENGINE COOLING:ENGINE
INTERMITTENTLY WHILE DRIVING BETWEEN 30 AND 35 MPH ENGINE STALLED, FORCING THE CONSUMER TO PULL OVER. WAITED 10 TO 15 MINUTES TO RESTART THE VEHICLE. DEALER DIDN'T KNOW WHAT WAS WRONG WITH THE VEHICLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10041421October 7, 2003
ENGINE AND ENGINE COOLING
AT 47000 MILES AND ONLY 9000 OF THESE MILES WERE PUT ON BY ME. I JUST BOUGHT IT 5 MONTHS AGO. THE LOWER INTAKE GASKET HAD TO BE REPLACED. COSTING ME 813.37 THIS IS A COMMON PROBLEM IN THE 3800 ENGINES. MINE IS THE 3400 AND I'M TOLD BY THE REPAIR PERSON THAT IT IS COMMON IN THESE TO. WHY WON'T GM HELP ME PAY THIS REPAIR WORK. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10042267October 3, 2003
STEERING
IN MARCH 2001 THE DEALER REPLACED ON RACK AND PINION. IN DECEMBER 2001 THE DEALER REPLACED THE STEERING GEAR SHAFT. IN JULY 2002 THE DEALER LUBRICATED THE STEERING SHAFT BUT THE NOISE IS STILL PRESENT. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10041205October 3, 2003
AIR BAGS
AIR BAG READINESS LIGHT STAYS ON WHILE DRIVING. IT WAS BROUGHT FOR SERVICE AND WAS TOLD THAT IT?S A LOOSE WIRE. OKAY FOR A MONTH. NOW COMES ON INTERMITTENTLY. REPORTED TO GM, INCIDENT#1-114736540. WAS TOLD NO OTHER PERSON HAS HAD THIS PROBLEM, TO TAKE FOR SERVICE AGAIN, IT COULD BE A DIFFERENT PROBLEM. SPOKE WITH THE SERVICE MANAGER AND WAS TOLD AS LONG AS THE CAR ISN'T STALLING, PROBABLY IT?S JUST A LOOSE WIRE AGAIN. EMAILED GM AGAIN AND TOLD THAT THEY APOLOGIZE FOR ANY CONCERNS, BUT ARE UNABLE LOCATE A PREVIOUS REQUEST, OR CREATE A NEW ONE WITH THE INFORMATION I PROVIDED. I DO NOT UNDERSTAND THIS RESPONSE. THE OWNERS MANUAL STATES THIS INDICATOR LIGHT CHECKS ,THE AIR BAG SYSTEM: THE ELECTRICAL, THE AIR BAG MODULE, THE AIR BAG SENSORS,THE WIRING AND CRASH SENSING AND DIAGNOSTIC MODULE. THAT THE BAG COULD GO OFF WITHOUT A CRASH, OR MIGHT NOT GO OFF IN A CRASH. TO ME THIS IS A SAFETY HAZARD. I KNOW 2 OTHER PEOPLE WITH THE SAME YEAR VEHICLE THAT HAVE THE SAME PROBLEM. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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