Chevrolet Impala Complaints

10,446 consumer complaints on file.

#10268458May 12, 2009
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
2005 CHEVY IMPALA SPEEDOMETER STICKING OR NOT WORKING AT ALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10268545May 12, 2009
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
2005 CHEVY IMPALA SPEEDOMETER WENT OUT OF NO WHERE..EVERY REPAIR PLACE IN TOWN TELLS ME THEY KNOW ABOUT THE PROBLEM WITH ALL GM CARS BETWEEN 2004-2006 BUT NO RECALL SO IT WILL COST ME $700 TO GET IT FIXED..ALSO GASKET IN FUEL LINE MISSING THAT'S AN OTHER $280. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10268558May 12, 2009
ELECTRICAL SYSTEM
I PREVIOUSLY HAD MY 2004 PONTIAC GRAND AM'S PASSLOCK SYSTEM FOUL UP ON ME. I FOUND INFORMATION ABOUT IT ONLINE AND GOT IT STARTED AGAIN. NOW MY 2005 CHEVY IMPALA DID IT TODAY. THIS PASSLOCK SYSTEM IS FAULTY AND EXPENSIVE TO REPLACE EACH TIME IT DOES THIS AND IT'S ALMOST A GUARANTEE IT WILL HAPPEN AGAIN. WHEN IT HAPPENS MULTIPLE TIMES, IT BECOMES A DANGER TO ME AND MY FAMILY WHEN IT COULD FOUL THE COMPUTER AND DIE GOING DOWN THE HIGHWAY AT 70, LOSING ALL CONTROL OF STEERING AND BRAKES. THERE SHOULD BE A RECALL ON THIS PART. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10268419May 11, 2009
EXTERIOR LIGHTING
TL*THE CONTACT OWNS A 2004 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 55 MPH AT NIGHT, THE HIGH BEAM HEADLIGHTS FAILED TO OPERATE WHEN ACTIVATED. THE CONTACT'S VISIBILITY WAS EXTREMELY POOR AND SHE PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD. SHE HAD TO MANUALLY HOLD THE DIMMER SWITCH WHILE DRIVING TO ENSURE THE ACTIVATION OF THE HEADLIGHTS. THE VEHICLE WAS ABLE TO BE DRIVEN NORMALLY, BUT HAS NOT BEEN REPAIRED. THE VIN WAS NOT ACCEPTED BY THE SYSTEM. THE FAILURE MILEAGE WAS 60,000 AND CURRENT MILEAGE WAS 70,000. UPDATED 5/26/09 *CN UPDATED 05/28/09.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10267925May 7, 2009
EXTERIOR LIGHTING:HEADLIGHTS:SWITCH
TL*THE CONTACT OWNS A 2002 CHEVROLET IMPALA. WHILE DRIVING 55 MPH, THE FRONT HEADLIGHTS FAILED WHEN THE HIGH BEAMS WERE ACTIVATED. THE CONTACT WAS ABLE TO RESTORE THE HEADLIGHTS BY TURNING OFF THE HIGH BEAMS. THE CONTACT CALLED THE DEALER AND WAS INFORMED THAT THE MULTI-FUNCTION SWITCH WAS POSSIBLY FAILING. THE COST FOR REPAIR WOULD BE $600. THE CONTACT CALLED THE MANUFACTURER AND WAS INFORMED THAT NO COMPENSATION WOULD BE PROVIDED BECAUSE THERE WERE NO CURRENT RECALLS. THE CONTACT WAS ADVISED TO HAVE THE VEHICLE INSPECTED BY THE DEALER. THE FAILURE MILEAGE WAS 83,000 AND CURRENT MILEAGE WAS 84,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10267987May 7, 2009
STRUCTURE
EXCESS WHISTLING NOISE ON THE DRIVERS SIDE WINDOW. DEALER NOT AWARE OF ANY OTHER PROBLEMS LIKE THIS WITH OTHER IMPALAS. TAKEN INTO DEALERSHIP 7 TIMES AND EACH TIME THEY ADJUST THE WINDOW BUT DO NOT REPLACE ANY WEATHER STRIPPING OR WINDOW MECHANISMS BECAUSE GM WILL ONLY COVER THE REPLACEMENT PARTS IF THEY ARE FOUND TO BE DEFECTIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10267895May 6, 2009
ENGINE AND ENGINE COOLING, STEERING, ELECTRICAL SYSTEM
WE ARE THE OWNERS OF A 2002 CHEVROLET IMPALA LS. WE PURCHASED THE CAR NEW IN OCTOBER OF 2001. IT HAS BEEN LIGHTLY DRIVEN AND WELL MAINTAINED. IT HAS HAD TWO MAJOR REPAIRS; THE FIRST BEING A RECALL OF THE STEERING SYSTEM, THE SECOND, A FAILURE OF THE CATALYTIC CONVERTER WHICH WAS COVERED UNDER FEDERAL LAW AND REPLACED. TODAY, I FOUND OUT THAT THERE IS A SAFETY RECALL FOR POSSIBLE FIRE FROM DRIPPING OIL. THAT IS THE BASIC HISTORY. FOR ABOUT A YEAR AND A HALF, WE HAVE HAD A FRIGHTENING ISSUE WITH THE CAR. YOU TURN THE KEY AND NOTHING. A LIGHT THAT SAYS "SECURITY" FLASHES THREE TIMES OVER AND OVER AND YOU CANNOT START THE CAR FOR TEN MINUTES. GM'S PASSLOCK SYSTEM, WHICH I BELIEVE MALFUNCTIONS, THINKS THE CAR IS BEING STOLEN. TEN MINUTES LATER, YOU CAN START THE CAR. THE PROBLEM IS EVEN IN THE MANUAL FOR THE CAR. GM ADMITS THAT, BUT THEY SAY IT SHOULDN'T HAPPEN AS MUCH AS I HAVE IT HAPPEN, LIKE ONE TIME IS OK, BUT THE 5-6 TIMES OUT OF 10 THAT MY CAR WON'T START IS EXCEPTIONAL. TEN MINUTES IS A LONG TIME WITH A SICK CHILD, ALONE IN A DARK PLACE AT NIGHT, IN AN EMERGENCY OF ANY KIND. IT IS A TERRIFYING SAFETY ISSUE AND I HAVE READ THOUSANDS OF COMPLAINTS ALL OVER THE INTERNET. GM OFFERED ME A COUPON TOWARDS A NEW CAR. I KNOW THIS IS A KNOWN PROBLEM BECAUSE IT IS IN THE MANUAL AND PEOPLE ARE FRIGHTENED AND SCARED ABOUT IT. THIS SHOULD HAVE BEEN A RECALL A LONG TIME AGO SINCE PEOPLE ARE BEING STRANDED WITH A CAR WITH NO FUEL SUPPLY. DUE TO THE CAR'S COMPUTER SOMEHOW MALFUNCTIONING AND THINKING THE CAR IS BEING STOLEN, THE PASSLOCK SYSTEM REACTS BY CUTTING OFF FUEL SUPPLY FOR A DESIGNATED PERIOD OF TIME, IN THIS CASE, 10 MINUTES EXACTLY. GM SHOULD BE ASHAMED OF THEMSELVES FOR HAVING THIS ISSUE AND DOING NOTHING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10267807May 5, 2009
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
THE SPEEDOMETER JUST STOPPED WORKING, THE DAY BEFORE IT WAS FINE. I KNOW ALOT OF PEOPLE WHO HAVE IMPALAS AND THEIR SPEEDOMETERS DON'T WORK EITHER. THIS IS NOT SAFE DRIVING NOT KNOWING HOW FAST YOUR GOING. I HAVE KIDS AND I TRAVEL ALOT SO I THINK CHEVY SHOULD RE-CALL THIS SOON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10267615May 3, 2009
STEERING
2006 IMPALA SS POWER STEERING LEAK. DRIVING AND SUDDENLY LOST POWER STEERING. I HAD TO HAVE TOWED IN AND COST ME OVER $300 TO REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10267544May 2, 2009
TIRES, TIRES:TREAD/BELT
I OWN A 2006 CHEVROLET IMPALA WITH GOODYEAR EAGLE LS2 TIRES AS ORIGINAL EQUIPMENT (M-S P225/55R17 95T, DOT M643 BHDR 3905). I WAS ADVISED THAT ALL TIRES ON THE VEHICLE HAD A DEFECT WHICH CAUSED THE TREAD TO SEPARATE FROM THE TIRE IN THE SAME SPOT. THE TIRES STILL HAD FROM 7/32 TO 9/32 TREAD REMAINING. HAVING TAKEN OFF ONE TIRE TO INSPECT IT PROPERLY, THE DEFECT WAS FOUND TO BE SO BAD THAT THE DEALER WOULD NOT REMOUNT THE TIRE ON TO THE VEHICLE UNDER CALIFORNIA LAW. AT THE DIRECTION OF GOODYEAR, THE DEFECTIVE TIRES WERE THEN TAKEN TO BE INSPECTED BY A GOODYEAR DEALER AND THE DEFECT WAS AGAIN CONFIRMED. THE IDENTIFIED DEFECT COULD CAUSE FAILURE OF A TIRE AT ANY TIME WITHOUT ADVANCE WARNING. AS A RESULT ALL TIRES OF THIS MANUFACTURING LOT SHOULD BE RECALLED IMMEDIATELY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10267554May 2, 2009
ELECTRICAL SYSTEM
THE CLUSTER FOR THE 2004 CHEVY IMPALA. IT MAKES NOT SENSE THAT THIS SYSTEM GOES OUT AFTER 75,000 MILES ON A CAR. THE DEALER SHIP WANT TO CHARGE 600.00 TO REPLACE THE PART FOR THE CAR. I WILL NEVER BUY ANOTHER AMERICAN CAR BECAUSE OF THIS PROBLEM AND THE PROBLEM I AM HAVING WITH THE SECURITY LIGHT KEEP COMING ON, AND THEN SHUTTING THE ENGINE OFF FOR 15MIN UNTIL THE CAR WILL RUN AGAIN. THAT HAPPEN WHEN I WAS OUT LATE AT NIGHT AND I WAS THE ONLY ONE LEFT IN THE PARKING LOT WAITING ON MY CAR TO START. I FEEL THAT IS A SECURITY PROBLEM WITH MY SAFETY. I HAVE TO KEEP TAKING MY CAR TO THE DEALERSHIP TO HAVE THAT PROBLEM RESET. MY CLUSTER IS STILL OUT DON'T KNOW HOW FAST I AM DRIVING NOR IF MY CAR IS RUNNING HOT, NOR HOW GAS I HAVE N MY CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10267410May 1, 2009
ENGINE AND ENGINE COOLING:ENGINE
I OWN A 2000 CHEVY IMPALA WHICH CAUGHT ON FIRE APPROXIMATELY MARCH OR APRIL OF 08. I CALLED 911 AND A FIRE CREW WAS SENT TO MY PRIOR RESIDENCE. I RECENTLY HEARD OF THE RECALL ON THE NEWS, HOWEVER, THEY STATED NO FIRES WERE REPORTED THUS FAR. I NEED TO FIND OUT IF MY CAR WAS IMPACTED. THE CAR IS CURRENTLY IN THE SHOP, SO AN IMMEDIATE RESPONSE AS TO MY NEXT STEPS WOULD BE APPRECIATED. THANK YOU. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10267339April 30, 2009
SERVICE BRAKES, HYDRAULIC, VEHICLE SPEED CONTROL
MY DAUGHTER WAS IN THE FAST LANE ON I71 HEADING FROM COLUMBUS, OHIO TO CLEVELAND, OHIO. SHE SET THE CRUISE CONTROL AT 75 MPH AND WENT TO BRAKE BECAUSE TRAFFIC WAS SLOWING DOWN. WHEN SHE HIT THE BRAKE THEY DID NOTHING! SHE IMMEDIATELY PANICKED AND MOVED OVER 4 LANES OF TRAFFIC TO THE BERM NEARLY CAUSING AN ACCIDENT. SHE QUICKLY THREW THE CAR IN NEUTRAL AND IT STOPPED. I CALLED A CHEVROLET DEALER AFTER SHE CALLED ME FRIGHTENED TO DRIVE THE CAR. THEY ASKED IF THE CAR MATS POSSIBLY BLOCKED THE BRAKE AND MY DAUGHTER SAID NO, SHE REACHED DOWN AND PULLED IT OUT AND THE CAR WOULD STILL NOT SLOW DOWN. SHE EVEN STATED BOTH FEET WERE PUSHING DOWN ON THE BREAK PEDAL AND NOTHING WAS SLOWING DOWN THE CAR. I JUST HAD A FRONT HUB REPLACED AT AUTO PLUS (WHERE I TAKE MY CARS FOR SERVICE) IN ORIENT, OHIO. MY DAUGHTER AND HER FRIEND COULD HAVE BEEN KILLED BECAUSE OF THE CRUISE CONTROL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10267375April 30, 2009
FUEL SYSTEM, GASOLINE
I HAVE A 2006 CHEVROLET IMPALA. THE GAS PEDAL SENSOR FAILED WHILE DRIVING AT HIGHWAY SPEED, CAUSING A LOSS OF POWER TO THE ENGINE. THE PART IS GM25830023. I HAVE HAD THIS TO A CHEVROLET DEALER TO HAVE FIXED, BUT THE PART IS UNAVAILABLE FROM GM. ACCORDING TO THE DEALER, THIS IS A COMMON PROBLEM AND THEY HAVE 2 OTHER IMPALAS WAITING FOR THE PART AS WELL. I HAVE BEEN UNABLE TO USE MY CAR SINCE APRIL 14TH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10267296April 29, 2009
ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE
2003 CHEVY IMPALA. "SECURITY" WARNING LIGHT ON DASH, THEN RANDOM WONT-START EPISODE. WAIT 15 MINUTES AND IT STARTS. NO CONFIDENCE THAT GM DEALERSHIPS KNOW WHAT'S WRONG, OR WILL PERMANENTLY FIX IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10266826April 27, 2009
WHEELS
TL*THE CONTACT OWNS A 2007 CHEVROLET IMPALA. THE CONTACT NOTICED THAT THE REAR WHEELS HAD EXCESSIVE TREAD WEAR. HE TOOK THE VEHICLE TO THE DEALER ON NUMEROUS OCCASIONS AND THEY REPLACED THREE REAR SETS OF TIRES AND PERFORMED THREE ALIGNMENTS. HE CALLED THE MANUFACTURER IN REFERENCE TO TSB NUMBERS 10026504 AND 10026484 (WHEELS) AND WAS INFORMED THAT THEY WOULD ONLY REPLACE THE COMPONENT ON THE POLICE AND STATE VEHICLES. THE TIRE INFORMATION WAS UNKNOWN. THE FAILURE MILEAGE WAS 23,000 AND CURRENT MILEAGE WAS 26,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10267019April 27, 2009
ELECTRICAL SYSTEM
I HAVE A 2004 CHEVY IMPALA THAT STARTED HAVING PROBLEMS WITH THE SPEEDOMETER. THE SPEEDOMETER WILL READ THE WRONG SPEED WHEN IT IS MOVING AND STANDING STILL. IT WOULD EVEN READ OVER 120MPH WHEN THE CAR IS TURNED OFF. I AM AN ELECTRONICS TECHNICIAN AND DO ALMOST ALL OF MY AUTO WORK MYSELF. I HAVE 2 BROTHERS THAT ARE MECHANICS. IT SEEMS TO ME THAT THE STEPPER MOTORS ARE GOING BAD INSIDE THE INSTRUMENT CLUSTER. THE CLUSTER SHOULD BE RECALLED, BUT I CANNOT WAIT FOR THIS TO HAPPEN. I FOUND A GM PARTS WEBSITE AND TRIED TO ORDER THE WHOLE NEW CLUSTER FROM THEM FOR $154.64. IT ONLY TOOK ME 20 MINUTES TO PULL THE OLD ONE OUT. I RECEIVED AN E-MAIL STATING THAT GM WILL NO LONGER LET THE AVERAGE PERSON BUY THIS INSTRUMENT CLUSTER. YOU NOW NEED TO GET IT FROM A DEALER AT A LARGELY INFLATED PRICE. WHAT A SCAM. NOT ONLY ARE WE DEALING WITH A SAFETY ISSUE, IT SOUNDS LIKE THERE IS A SCAM GOING ON ALSO. I HOPE THIS IS NOT BEING DONE TO PROTECT THE DEALERS. I THINK THAT GM NEEDS TO STEP UP TO THE PLATE AND MAKE THINGS RIGHT WITH ALL OF THESE UPSET PEOPLE. I'LL BET NONE OF THESE PEOPLE WILL BUY ANOTHER GM PRODUCT AGAIN, INCLUDING ME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10266709April 25, 2009
ELECTRICAL SYSTEM
SECURITY LIGHT COMES ON CAR WILL NOT START BATTERY AND STARTER ALL FINE. THOUSANDS OF PEOPLE HAVE THE SAME PROBLEM WITH THESE GMS AND STILL NO RECALL. LET THEM GO UNDER AND I HOPE THEY LOOSE THEIR HOMES AND BOATS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10266577April 24, 2009
ELECTRICAL SYSTEM
TL*- THE CONTACT OWNS A 2005 CHEVROLET IMPALA. THE CONTACT STATED THAT HE HAS EXPERIENCED SEVERAL FAILURES OVER THE LAST YEAR. WHILE DRIVING AT 55 MPH HE NOTICED THAT THE SPEEDOMETER WAS FAILING TO DISPLAYING THAT HE WAS GOING AT A HIGHER SPEED, WHEN THE CONTACT STOPPED AT AN INTERSECTION HE THEN NOTICED THAT THE SPEEDOMETER WAS STILL DISPLAYING A HIGHER SPEED AND HAD NOT GONE BACK DOWN TO THE CORRECT SPEED. THE VEHICLE WAS TAKEN TO THE DEALER AND HE WAS INFORMED THAT THE FAILURE COULD BE COMING FROM A LOOSE WIRE OR COMPUTER FAILURE. THE VEHICLE WAS NOT INSPECTED AND NO REPAIRS WHERE MADE. WHILE STARTING THE VEHICLE HE NOTICED THAT THE TEMPERATURE AND GAS GAUGE WHERE DISPLAYING INACCURATE TEMPERATURES AND LEVELS. THE VEHICLE WAS TAKEN TO THE DEALER AND INSPECTED BY A TECHNICIAN WHO DETERMINED THAT GAUGES WOULD HAVE TO BE REPLACED AT A COST OF 400.00, NO REPAIRS WHERE MADE. THE TECHNICIAN INFORMED THE CONTACT THAT THERE WOULD NOT BE A GUARANTEE THAT REPLACING THE GAUGES WOULD REMEDY THE ISSUE. THE CONTACT IS IN THE PROCESS OF CONTACTING THE MANUFACTURER. THE FAILURE MILEAGE WAS 42,000 AND THE CURRENT MILEAGE WAS 58,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10266602April 24, 2009
ELECTRICAL SYSTEM
CAR INTERMITTENTLY FAILS TO START. POWER TO ACCESSORIES GOOD, BUT IGNITION WILL NOT WORK. AFTER 30 MINUTES OR SO, IT STARTS, WITH NO PROBLEMS FOR 1 -2 MONTHS, THEN IT HAPPENS AGAIN. I TOOK IT TO THE DEALER, WHO READ THE CODE AND REPLACED A PART, BUT AFTER A FEW MOTHS IT STARTED HAPPENING AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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