Chevrolet Impala Complaints

10,446 consumer complaints on file.

#10278866July 31, 2009
ELECTRICAL SYSTEM
MY 2005 IMPALA HAS A SECURITY SYSTEM THAT ACTIVATES WITHOUT WARNING NOT ALLOWING ME TO START MY CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10278957July 31, 2009
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
DEFECTIVE SPEEDOMETER. SPEEDOMETER FREQUENTLY LOOSES CALIBRATION AT LOW AND HIGH SPEEDS CAUSING A MISREADING OF VEHICLE SPEED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10278976July 31, 2009
STRUCTURE:BODY:TRUNK LID
I OPENED THE TRUNK OF MY VEHICLE 2005 CHEVY IMPALA, REACHED INSIDE TO GET SOMETHING THE SUSPENSION CYLINDERS THAT HOLDS THE TRUNK UP BROKE & CAME DOWN ON TOP OF ME. CAUSING A HEAD LACERATION & FILLETED MY FOREARM. SOMEONE NEEDS TO BE MADE TO BE RESPONSIBLE FOR THIS IT WOULD HAVE KILLED A CHILD HAD I BEEN HOLDING ONE. THEY NEED TO MAKE THIS A SAFER PRODUCT. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10278986July 31, 2009
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
MY 2005 IMPALA THAT HAS 47,000 MILES ON IS NOLONGER HAS WORKING SPEEDOMETER,GAS GAUGE OR TEMP GAUGE. THIS IS A SAFETY ISSUE DUE TO I NOLONGER HAVE CORRECT INFORMATION ON THE SPEED THAT I'M DRIVING WITH MY CHILDREN IN THE CAR. I CAN ONLY USE MY EDUCATED GUESS ON HOW MUCH GAS I HAVE AND WILL NOT KNOW THAT MY CAR IS OVERHEATING. THIS COULD CAUSE A FIRE AND WE WOULDN'T KNOW UNTIL IT WAS TOO LATE. I HAVE SPOKEN WITH GM REGUARDING THE INSTURMENT CLUSTER PROBLEM THEY TOLD ME THAT IT HAS ONLY BEEN RECALLED ON TRUCKS . THIS ISSUE THUR A MECHCANIC WILL COST ME $500.00 + TO HAVE FIXED HOWEVER READING COMPLAINTS ONLINE ITS VERY OBVIOUS THAT THIS ISSUE NEEDS TO BE RECALLED, JUST ABOUT ALL GM'S SEEM TO HAVE THIS ISSUE ( FAULTY STEPPER MOTOR'S ) FIND IT HARD TO BELIVE THAT GM WILL NOT RECALL THIS ISSUE WHEN THE PARTS WILL ONLY BE $15.00 TO REPAIR FOR THE SAFETY OF THERE CUSTOMERS NOR WILL THEY SELL YOU THE STEPPER MOTORS TO FIX THE ISSUE YOURSELF. I FEEL UNSAFE IN MY CAR THAT HAS LOW MILEAGE THAT HAS BEEN WELL TAKEN CARE OF. PLEASE RECOMMEND A RECALL FOR THE CLUSTER SO THAT GM WILL HAVE TO BE RESPONSIBLE FOR ITS PRODUCTS AND CUSTOMERS SAFETY. I USED TO THINK THAT BUY AN AMERICAN CAR WOULD DO GOOD THINGS FOR OUR COUNTRY HOWEVER NOW THINK THAT AMERICAN COMPANYS COULD CARE LESS ABOUT ITS FELLOW AMERICAN'S THERE SAFETY AND STANDING BEHIND THE PRODUCT THEY SOLD ... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10278822July 30, 2009
ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL (ESC)
WHILE DRIVING MY 2004 CHEVY IMPALA THE SPEEDOMETER AND TACH METER NEEDLES WENT HAY WIRE. THEY HAVE NOT GONE BACK TO THEIR ORIGINAL STATE. I HAVE NO IDEA WHAT CAUSED THIS PROBLEM, BUT WOULD LIKE TO KNOW WHAT CAN BE DONE ABOUT IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10278830July 30, 2009
ELECTRICAL SYSTEM
I HAVE A 2001 CHEVROLET IMPALA. I HAVE HAD MY CAR SINCE FEBRUARY OF 2009 AND IT IS A TERRIFIC CAR WITH THE EXCEPTION OF THE CAR CUTS OFF IN THE MIDDLE OF TRAFFIC, ON THE HIGHWAY AND ANYWHERE IT LIKES. I COULD BE DRIVING DOWN THE ROAD AND THE CAR JUST CUTS OFF. THE BATTERY LIGHT COMES ONE AND I TURN THE CAR SWITCH OFF AND BACK ON AND IT STARTS UP AGAIN. I HAVE TAKEN IT TO SEVERAL PLACES AND NO ONE SEEMS TO KNOW WHAT THE PROBLEM IS. THIS IS VERY DANGEROUS FOR A PERSON TO BE DRIVING AND THIS HAPPEN TO THEM. I HAVE GONE ON THE 2001 CHEVROLET IMPALA WEBSITE FOR RECALLS, DEFECTS, AND OTHER ISSUES AND THERE ARE SOOO MANY IMPALA'S WITH THIS SAME ISSUE. I HAVE THREE SMALL CHILDREN AND THIS IS NOT SAFE BUT IT IS MY ONLY SOURCE OF TRANSPORTATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10278834July 30, 2009
ELECTRICAL SYSTEM
I PURCHASED A 2002 CHEVY IMPALA LS IN NOVEMBER OF 2008. THE SECURITY PASSLOCK SYSTEM BEGIN ACTING FAULTY IN MAY OF 2008,FAULTY AS IN THE CAR WON'T START IF IT'S TOO HOT OUTSIDE, WHEN U TURN THE IGNITION IN THE ON POSITION YOU HEAR SPARKS AND STATIC FROM THE WIRING WHEN THE SECURITY LIGHT IS ON. YOU HAVE TO BASICALLY PERFORM MAGIC TO GET THE CAR TO START. AND THE COULD TAKE UP TOO 4 HOURS OF SITTING WHEREVER YOU ARE. GM IS PRACTICALLY AWARE OF THIS VERY IRRITATING AND COSTLY PROBLEM AND SHOULD BE HELD LIABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10278541July 28, 2009
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
2005 CHEVROLET IMPALA. FAILING SPEEDOMETER. THIS FAILURE HAS BEEN INTERMITTENT FOR OVER 1 YEAR. THE FIRST TIME I EXPERIENCED IT I WAS DRIVING ON A 4 LANE DIVIDED HIGHWAY AND DUE TO THE SLOW FAILURE OF THE SPEEDOMETER I WAS PASSING EVERYONE THINKING THEY WERE DRIVING SLOW. WHEN THE SPEEDOMETER DROPPED TO ZERO I REALIZED THAT THERE WAS SOMETHING WRONG WITH MY CAR NOT THE OTHER DRIVERS. THE PROBLEM DISAPPEARED AFTER I GOT HOME AND SHUT THE CAR OFF. IT HAS SINCE THEN INTERMITTENTLY REAPPEARED. I HAVE NOT TAKEN CORRECTIVE ACTION ON THIS PROBLEM BECAUSE THE CAR IS OUT OF WARRANTY AND I CANNOT AFFORD THE ESTIMATED REPAIR COST. RESEARCH INTO A LESS EXPENSIVE REPAIR SOLUTION HAS SHOW ME THAT THIS IS A COMMON FAILURE WITH GM VEHICLES USING A PARTICULAR STEPPER MOTOR IN THEIR INSTRUMENT CLUSTER. ONE ONLINE SOURCE STATES THIS PART NUMBER AS X C5 168 . SEEMS TO ME THAT IT WILL ONLY BE A MATTER OF TIME BEFORE SOMEONE WITHOUT THE KNOWLEDGE, MONEY OR RESOURCES TO RECOGNIZE THIS PROBLEM AND CORRECT IT HAS A SERIOUS INJURY OR CAUSES A DEATH DUE TO EXCESSIVE SPEED. OLDER DRIVERS AND YOUNGER DRIVERS COME TO MIND AS THE MOST SUSCEPTIBLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10278461July 27, 2009
TRACTION CONTROL SYSTEM, EQUIPMENT
TRACTION FREQUENTLY ACTIVATES. "SERVICE TRACTION SYSTEM" AND "ABS" LIGHTS COME ON FREQUENTLY. LAST SPRING AND SUMMER, MY MECHANIC REPLACED A COUPLE OF PARTS BUT IT DID NOT RESOLVE THE PROBLEM. I CAN NOT TELL YOU EXACTLY WHAT THOSE PARTS WERE WITHOUT FINDING MY RECEIPTS FOR THE WORK. LAST SPRING AND SUMMER, THE TRACTION DID NOT ACTUALLY ACTIVATE BUT THE LIGHT DID COME ON. DIAGNOSTIC WAS DONE SEVERAL TIMES WITH NO RESULTS EXCEPT FOR A COUPLE OF TIMES. I HAD THE BODY MODULE REPLACE LAST FALL. I HAD NO PROBLEMS FOR ABOUT A MONTH BUT PROBLEMS STARTED PERIODICALLY AND ARE GRADUALLY INCREASING. I DO NOT UNDERSTAND WHY THERE HAS NOT BEEN A RECALL. WITH THE TIRES SPINNING LIKE THAT, IT COULD BE DANGEROUS. AFTER STOPPING AT A STOP LIGHT OR STOP SIGN OR MAKING A TURN, MY TRACTION SOMETIMES ACTIVATES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10278280July 25, 2009
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
IT STARTED BACK IN 2002 A FEW MONTHS I PURCHASED MY 2002 IMPALA. IT WAS A USED CAR WITH 15,000 MILES. THE CHECK ENGINE AND LOW COOLANT LIGHT CAME ON. TOOK IT TO THE DEALERSHIP AND HAD THE WATER PUMP AND LOW COOLANT SENSOR REPLACED. A WEEK LATER, LOW COOLANT LIGHT COMES ON AGAIN. AGAIN TOOK IT TO DEALERSHIP AND HAD TO REPLACE ANOTHER SENSOR. THAT HAPPEN 10 TIMES DURING THE SAME YEAR. AS OF NOW, JULY 2009, THE LIGHT IS STILL ON. IN 2007, MY VEHICLE STARTED TO RUN HOT. WAS TOLD I NEEDED THE MANIFOLD INTAKE GASKET, THERMOSTAT AND HOSES REPLACED WHICH WOULD OF COST ME OVER $1000.00. I COULDN'T AFFORD IT. I GOT A LOCAL MECHANIC TO REPLACE EVERYTHING WHICH HE CHARGED ME $300.00. JUST RECENTLY, I'VE BEEN HAVING PROBLEMS STARTING MY CAR ESPECIALLY AFTER I DRIVE IT FOR A WHILE. I'M A SINGLE MOTHER WHO GOES TO SCHOOL AND WORK AND THIS IS MY ONLY MEANS OF TRANSPORTATION. THIS CAR HAS BEEN GIVING ME THE BLUES THE PAST FEW YEARS AND I'M SICK OF IT. ALL THIS STARTED WITH ABOUT 150,000 MILES AND CURRENTLY I HAVE ABOUT 168,000 MILES. I WILL GET A BETTER, DEPENDABLE VEHICLE LATER THIS YEAR AND I WON'T BUY ANOTHER GM VEHICLE AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10278170July 24, 2009
AIR BAGS
I WAS COMING DOWN WESTBOUND ON RACQUET CLUB (CITY OF PALM SPRINGS, CA) THE LIGHT WAS GREEN AS I WAS APPROACHING THE INTERSECTION. I WAS IN THE LANE CLOSEST TO THE CURB/SIDEWALK. I DO RECALL SEEING THE TRUCK COMING DOWN SOUTHBOUND FROM A FAR DISTANCE. I WAS HALF WAY ON THE INTERSECTION WHEN I SEE THE TRUCK COMING VERY FAST AND THE NEXT THING I KNOW IT HIT MY CAR IT SPUN ( I BELIEVE TWICE). THE AIRBAGS DID NOT DEPLOY AND MY TWO KIDS WERE WITH ME. MY SON WAS SITTING IN THE FRONT SIDE PASSENGER SIDE AND MY DAUGHTER WAS IN HER CARSEAT SITTING BEHIND ON THE BACK ON THE RIGHT. SMOKE WAS COMING OUT OF MY ENGINE. I WAS DRIVING ABOUT 40 MPH. THE OTHER VEHICLE RAN A RED LIGHT. MY CAR WAS TOTALED. THE POLICE, AMBULANCE AND FIRE TRUCK CAME TO THE SCENE. MY SON AND I WERE TRANSPORTED TO THE HOSPITAL. MY SON WHO IS 11 BROKE HIS WRIST DUE TO THE ACCIDENT AND BRUISES ALL OVER HIS BODY. MY DAUGHTER SUFFERED MINOR INJURIES AND I HAD A CUT ON MY FOOT, MAJOR BRUISES ON MY CHEST AND MY LOWER ABDOMEN DUE TO THE SEATBELT. *TR
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#10278129July 23, 2009
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2000 CHEVROLET IMPALA. THE CONTACT STATED THAT THE SECURITY LIGHT ILLUMINATED IN THE VEHICLE. SHE BELIEVES THAT THIS CAUSED THE VEHICLE TO STALL AT TIMES OR NOT CRANK AT ALL. THE VEHICLE WOULD COMPLETELY SHUT OFF AND FAIL TO RESTART. THE FOLLOWING DAY, THE VEHICLE STILL WOULD NOT RESTART AFTER SEVERAL ATTEMPTS. THE FAILURE OCCURRED ALMOST EVERY OTHER DAY AND ONLY THE SECURITY LIGHT WAS ILLUMINATING CONSTANTLY. THE DEALER AND MANUFACTURER HAVE NOT BEEN NOTIFIED. THE CURRENT MILEAGE WAS 95,908 AND FAILURE MILEAGE WAS 93,103.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10277685July 22, 2009
AIR BAGS:FRONTAL
ON SATURDAY JULY 18, 2009 I WAS DRIVING MY 2005 CHEVROLET IMPALA ON HIGHWAY 10 IN TAWASSEN BRITISH COLUMBIA HEADING EAST BOUND. I ACCELERATED FROM A STOP LIGHT AND WAS TRAVELING AT APPROXIMATELY 40 MPH WHEN MY DRIVER AND PASSENGER AIRBAGS DEPLOYED. I HAD NOT STRUCK ANYTHING WITH THE VEHICLE, NOR HAD THE VEHICLE BEEN IN ANY PRIOR FRONTAL COLLISIONS. NO MECHANICAL REPAIRS HAVE EVER BEEN DONE TO THE VEHICLE, AND NO PARTS HAVE BEEN MODIFIED ASIDE FROM BASIC MAINTENANCE (BRAKES, ROTORS, OIL CHANGES, ETC.). LUCKILY, ME AND MY PASSENGERS (2) SUSTAINED NO MAJOR INJURIES (ONLY LIGHT MINOR) AND I WAS ABLE TO SAFELY PULL THE VEHICLE TO THE SIDE OF THE HIGHWAY. I AM FILING THIS IN AMERICA BECAUSE I AM AN AMERICAN CITIZEN AND THE VEHICLE IS REGISTERED TO ME IN THE UNITED STATES. I HAVE FILED A CLAIM WITH MY INSURANCE COMPANY AND WITH THE MANUFACTURER (GM, CHEVROLET). GM/CHEVROLET ARE HAVING PROBLEMS WITH JURISDICTION BETWEEN GM CANADA AND GM USA, AND HAVE YET TO INVESTIGATE THE ISSUE. I AM WRITING THIS TO HELP ME INVESTIGATE THE ISSUE AND POTENTIALLY SAVE LIVES. THANK YOU *TR
Crash:
No
Fire:
No
Injuries:
2
Deaths:
0
#10277699July 22, 2009
TRACTION CONTROL SYSTEM, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
TL*THE CONTACT OWNS A 2001 CHEVROLET IMPALA. THE CONTACT STATED THAT THE TRACTION CONTROL SYSTEM WOULD SHUT OFF WITHOUT WARNING AND THE ABS WOULD FAIL. THE FRONT PASSENGER SIDE HUB WAS REPLACED TWO TIMES, ALONG WITH THE WIRING HARNESS, SENSOR, AND THE FRONT DRIVER'S SIDE HUB. NONE OF THE REPAIRS REMEDIED THE FAILURES. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND THEY STATED THAT UNLESS THE VEHICLE PROVIDED ERROR CODES, THEY COULD NOT ASSIST. THE DIAGNOSTIC PRODUCED ERROR CODES, WHICH INDICATED THAT THERE WAS A SHORT IN THE SENSOR AND EXCESSIVE SPEED IN THE FRONT DRIVER'S SIDE OPENER. THE MANUFACTURER WOULD NOT ASSIST SINCE THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE CURRENT MILEAGE WAS APPROXIMATELY 63,000 AND FAILURE MILEAGE WAS APPROXIMATELY 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10277984July 22, 2009
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
TL*THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE WOULD CONTINUOUSLY OVERHEAT AND THE COOLANT WARNING LIGHT WOULD ILLUMINATE ON THE INSTRUMENT PANEL. IN VERY HIGH TEMPERATURES, THE VEHICLE WOULD HESITATE TO START AND WOULD OFTEN STALL. THE CONTACT BELIEVED THAT THERE WAS AN ISSUE WITH THE INTAKE MANIFOLD. THE MANUFACTURER STATED THAT THE EXHAUST MANIFOLD COULD POSSIBLY BE LEAKING WATER. THERE WERE NO RECALLS FOR THE FAILURE. THE VIN WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE LESS THAN 126,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10277600July 21, 2009
ELECTRICAL SYSTEM
WHILE OPERATING MY CAR, WHEN MOVING OR STOPPED AT A LIGHT, THE ENGINE WOULD SUDDENLY SHUT DOWN. IF THE CAR IS MOVING AT 50 TO 65 MPH THE ENGINE WOULD RESTART ON ITS OWN. AT 35 MPH OR LESS I MUST COAST TO THE SIDE OF THE ROAD, STOP MOVING AND PUT THE CAR IN PARK. THE CAR WILL RESTART WITH THE TURNING OF THE IGNITION SWITCH TO START. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10277595July 21, 2009
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT THE ELECTRICAL COMPONENTS IN HER VEHICLE WENT HAYWIRE. THE LIGHTS WOULD FLASH ON AND OFF, THE AIR CONDITIONER FAILED INTERMITTENTLY, THE HEATING UNIT WAS INOPERABLE, AND THE DOORS WOULD LOCK AND UNLOCK BY THEMSELVES. IN ADDITION, THE VEHICLE LOST ALL POWER AND WOULD NOT START. THE DEALER ATTEMPTED TO MAKE SEVERAL REPAIRS TO CORRECT THE FAILURES, BUT WAS UNSUCCESSFUL. IT WAS LATER DISCOVERED THAT THE AFTERMARKET ALARM SYSTEM WAS WIRED INCORRECTLY AND CAUSED THE ELECTRICAL FAILURES. THE DEALER REFUSED TO MAKE REPAIRS AND ADVISED THE CONTACT TO CALL GENERAL MOTORS TO SEE IF THEY WOULD REPAIR THE VEHICLE. GENERAL MOTORS ALLOWED THE DEALER TO MAKE THE REPAIRS, BUT THE NECESSARY PARTS WERE UNAVAILABLE. THE VEHICLE IS CURRENTLY AT THE DEALER. THERE WERE 82 MILES ON THE VEHICLE AT THE TIME OF PURCHASE. THE FAILURE AND CURRENT MILEAGES WERE LESS THAN 472.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10277466July 20, 2009
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2001 CHEVROLET IMPALA. WHILE ATTEMPTING TO START THE VEHICLE, THE CONTACT NOTICED THAT IT WOULD NOT START DUE TO THE SECURITY PASS LOCK. THE ISSUE HAS BEEN OCCURRING FOR THE PAST THREE YEARS. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER. THE CURRENT AND FAILURE MILEAGES WERE 137,933.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10277498July 20, 2009
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
SPEEDOMETER AND GAS GAUGE ARE NOT WORKING. THEY SUDDENLY STOPPED BEING CORRECT. SOMETIMES THEY SHOW I AM GOING 100 WHILE IN PARK, OR 75 WHILE GOING 30. THE GAUGES FREEZE AND STAY THAT WAY FOR SEVERAL DAYS. I HAVE READ ONLINE THAT MANY OTHERS ARE EXPERIENCING THE VERY SAME THING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10277507July 20, 2009
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2002 CHEVROLET IMPALA. ON JULY 20, 2009, THE VEHICLE FAILED TO START. THE CONTACT HAD TO WAIT TEN MINUTES BEFORE THE VEHICLE WOULD RESTART. THE VEHICLE HAS NOT YET BEEN INSPECTED TO DETERMINE THE CAUSE OF THE FAILURE. SHE BELIEVES THAT THIS IS A SAFETY DEFECT DUE TO A FAULTY SECURITY SYSTEM. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 78,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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