Chevrolet Impala Complaints

10,446 consumer complaints on file.

#10285126September 24, 2009
STEERING
BROUGHT CAR TO DEALER SAID ISS NEEDED TO BE REPLACED....I WAS TOLD PER GM THIS IS NOT A RECALL PRODUCT JUST A NOISE ISSUE. I BEG TO DIFFER. THE ISS IS HINDERING THE STEERING TO MY VEHICLE AS WELL AS MAKING CLUNKING NOISES. IT IS HINDERING MY BREAKING ABILITY...CAR PULLS TO SIDE. IT IS HINDERING MY ABILITY TO TAKE OFF FROM COMPLETE STOP TIRES ARE STUTTERING. DEALERSHIP SAID ISS NEEDED TO BE REPLACED. NOTHING ELSE WRONG WITH CAR. THIS IS A SERIOUS SAFETY ISSUE AND SHOULD BE RECALLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10284999September 23, 2009
SEATS
2009 CHEVROLET IMPALA VEHICLES IN CAR POOL WHERE I WORK HAVE FRONT SEAT HEADRESTS THAT ARE HARD AS A BRICK WITHOUT ANY PADDING OVER THE STEEL CENTER FRAME. THESE HARD HEADRESTS OFFER NO PROTECTION IN A REAR END COLLISION AND WILL KILL THE FRONT OCCUPANTS. SIDES OF FRONT OF THE HEADREST ARE PADDED BUT NOT CENTER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10284945September 22, 2009
ELECTRICAL SYSTEM
2002 CHEVROLET IMPALA PASSLOCK PROBLEM, WON'T START AND SECURITY LIGHT IS ON(PAGE 1 OF 4 IT IS DEFECTIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10284862September 22, 2009
STRUCTURE:FRAME AND MEMBERS
I BOUGHT A NEW 2007 CHEVY IMPALA IN MAY 2007. HAD TO HAVE NEW TIRES IN NOVEMBER 2008 AT 14500 MILES, THEY WERE WEARING ON THE INSIDE OF THE REAR TIRES AFTER WE ROTATED THE TIRES THE FRONT PUT ON THE BACK THEY WORE ON THE INSIDE ALSO. THE WOULD ONLY PUT TIRES ON AND WE HAD TO PAY FOR TWO TIRES. HAD ALIGNMENTS, DID NOT HELP. CAN'T GET ANYTHING DONE ABOUT THIS. IT IS IN THE SUSPENSION OR SOMETHING IN THE REAR. THEY ARE WEARING AGAIN AT 22, 000 MILES. I DON'T UNDERSTAND WHY THEY CAN NOT FIX MY CAR IT IS STILL UNDER WARRANTY. THEY CAN OFFER THE 60 MONTH RETURN ON THEIR VEHICLES IF YOU DO NOT LIKE IT NOW, BUT CANNOT HONOR WHAT IS WRONG WITH MY CAR. THIS IS WRONG. YOU SHOULD MAKE THEM FIX ALL THE CARS WITH THIS PROBLEM. THE CONSUMER IS SUPPOSE TO BE PART OWNER IN THE CAR BUSINESS BUT IT STILL DOES NOT MAKE ANY DIFFERENCE. LET THEM GO UNDER, THEY ARE NOT WORTH ANYTHING ANYWAYS. USED TO BE A GOOD CAR COMPANY. WE HAVE OWNED A LOT OF THEIR CARS, BUT NO MORE. IF I EVER CAN AFFORD TO TRADE AGAIN IT WILL NOT BE A GM PRODUCT. THE CONSUMER MEANS NOTHING TO THEM ANYMORE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10284709September 21, 2009
EQUIPMENT:APPLIANCE:AIR CONDITIONER
TL*THE CONTACT OWNS A 2009 CHEVROLET IMPALA. WHEN THE CONTACT TURNED ON THE AIR CONDITIONER, AFTER A FEW MINUTES A STRONG ODOR CAME OUT OF THE AIR VENTS IN THE VEHICLE. THE DEALER INFORMED HER THAT THERE WAS A BUILD UP OF MOLD IN THE AIR DUCTS; HOWEVER, NO REPAIRS WERE MADE. THE FAILURE HAS CONTINUED TO OCCUR. THERE WERE NO PRIOR WARNINGS. THE FAILURE AND CURRENT MILEAGES WERE 5712. UPDATED 10/21/09.*LJ UPDATED 10/22/09.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10284747September 21, 2009
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC), ELECTRICAL SYSTEM, FUEL SYSTEM, GASOLINE
TL*THE CONTACT OWNS A 2006 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 45 MPH ON NORMAL ROAD CONDITIONS; THE VEHICLE WAS CONSUMING A SIGNIFICANT AMOUNT OF FUEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR INSPECTION. THE TECHNICIAN STATED THE FAILURE WAS CONTRIBUTED TO THE FUEL SYSTEM ADHESIVE LAYER. THE VEHICLE HAS NOT BEEN REPAIRED. THE CONTACT WAS CONCERNED ABOUT THE SAFETY RISK. THE FAILURE MILEAGE WAS 40,000 AND THE CURRENT MILEAGE WAS UNKNOWN. UPDATED 12/07/09 *BF THE CONSUMER STATED THE TRIP COMPUTER, TIRE PRESSURE MONITORING SYSTEM, ABS, TRACTION CONTROL WERE ALL INOPERATIVE. ALSO ALL OF THE LIGHTS FLASH AT TIMES AND STAY ON. UPDATED 12/09/09
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10284595September 19, 2009
SUSPENSION:REAR, TIRES
STARTED HAVING ISSUES WITH MY 2008 CHEVY IMPALA WITH WHAT I THOUGHT WAS A TIRE BALANCE PROBLEM. DID REQUIRED TIRE ROTATION AS RECOMMENDED AT 6000, 10,000 AND THEN AGAIN AT 13,500. DEALER SAID TIRES MAY BE OUT OF ROUND AND SUGGESTED ROAD FORCE BALANCING AT 16,500 MILES. THIS DID NOT CHANGE THE ISSUE, SO WENT TO GOODYEAR DEALER AND FOUND OUT THAT THE INSIDE 2 INCHES OF ALL FOUR TIRES WERE WEARING EXCESSIVELY WITH THE REAR TWO LESS THAT 2/32 INCHES OF TREAD LEFT. GOODYEAR SHOT THE ALIGNMENT AND SHOWED THAT THE ALIGNMENT WAS WAY OFF AND TIRES COULD NOT BE WARRANTED WITH AN ALIGNMENT ISSUE. TOOK BACK TO CHEVY DEALER TO INFORM THEM OF THE ALIGNMENT ISSUE. THEY SAID ALIGNMENT WAS NOT WARRANTED AFTER 7,500 MILES AND ALSO WOULD NOT REPLACE THE 4 TIRES. I DID GET THE DEALER TO GRATUITOUSLY DO A 4 WHEEL ALIGNMENT THAT ALSO SHOWED THE CAMBER AND TOE, ESPECIALLY IN THE REAR WAS "OUT OF TOLERANCE AND EXCEEDED CROSS-TOLERANCE" ON THEIR MACHINE AS WELL. THE CAMBER COULD NOT BE ADJUSTED WITHOUT EXTRA WORK (ELONGATING THE BOLT HOLES OR A CHAMBER ALIGNMENT KIT). CONTACTED GM COMPLAINT LINE FOR RESOLUTION TO NO AVAIL, SAYING I HAD TO PROVE THAT THERE IS A DEFECT ON THE VEHICLE. THIS IS AN INHERENT SAFETY PROBLEM WITH 2007 AND 2008 IMPALAS THAT HAS FOSTERED NUMEROUS COMPLAINT TO YOU INCLUDING 5 ALREADY THIS YEAR. GM ISSUED A TSB #08032 FOR POLICE IMPALAS THAT ARE ON THE SAME PLATFORM AND SUSPENSION, BUT NEVER EXTENDED THAT TO THE PUBLIC. SEEMS TO ME THAT THE REAR SUSPENSION HAS AN SEVERE DEFECT THAT CAN CAUSE TIRE BLOWOUT WITHOUT WARNING. NO TIRES SHOULD WEAR LIKE THAT WITH LESS THAN 17,000 MILES WITHOUT A REAR SUSPENSION AND ALIGNMENT PROBLEM THAT NEEDS TO BE RECALLED FOR REPAIR AND REPLACEMENT OF THE PARTS AND TIRES. I SAW AT LEAST 12 COMPLAINTS IN THE FIRST 24 PAGES OF 2007 IMPALA COMPLAINTS TO THE ODI. PLEASE INVESTIGATE THIS PROBLEM BEFORE SOMEONE IS SERIOUSLY INJURED OR KILLED AS A RESULT OF THIS CONTINUING IMPALA ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10284430September 17, 2009
ELECTRICAL SYSTEM
MY 2000 IMPALA HAS INTERMITTENT PROBLEMS WITH THE DIRECTION SIGNALS. AT TIMES THEY WORK FINE AND OTHER TIMES THEY DON'T. SOMETIMES WHILE THE DIRECTIONAL IS WORKING IT WILL STOP FOR NO REASON. THIS HAS RESULTED IN SEVERAL NEAR REAR END COLLISIONS EVEN WITH ARM SIGNALS. THIS OCCURS ON A NEARLY DAILY BASIS. I AM WAITING TO SEE IF THERE IS A RECALL AS THE COST TO REPLACE IS APPROXIMATELY $500 AS THE DIRECTIONAL SIGNAL IS SOLD AS A SINGLE UNIT (DIRECTIONAL ARM AND FLASHING UNIT ARE 1 PIECE). THE UNIT ITSELF IS OVER $300. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10284444September 17, 2009
ELECTRICAL SYSTEM, STEERING
MY 2000 IMPALAS PASS LOCK SYSTEM STOPS THE CAR FROM STARTING FOR UP TO 45 MINUTES AT A TIME. I TRY TO START THE CAR AND IT WONT TURN OVER OR DO ANYTHING. IT HAPPENS EVERY TIME I TRY TO START THE CAR. IT LEAVES MY FAMILY STRANDED WHEN WE TRY TO GO PLACES. WHAT WERE TO HAPPEN IF THERE WERE AN EMERGENCY? I'D BE STRANDED. ALSO THE STEERING CLUNKS ALOT WHEN I TURN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10284099September 16, 2009
TIRES, STRUCTURE:FRAME AND MEMBERS
EXTREME INSIDE REAR TIRE WEAR IN A VERY SHORT TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10284195September 16, 2009
ELECTRICAL SYSTEM
HAVING SAME PROBLEM AS MANY OTHERS. SECURITY LIGHT BLINKING, CAR WONT START FOR 10 MIN CALLED CHEVY NO SOLUTION. RECALL AND FIX. SAFETY ISSUE. ATTENTION CHEVY YOUR CAR IS NOT SAFE!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10283874September 14, 2009
TIRES, TIRES:TREAD/BELT
THE TIRES ON MY 2007 CHEVY IMPALA WEAR ON THE INSIDE AND NOT ON THE CENTER OR OUTSIDE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10283815September 13, 2009
EXTERIOR LIGHTING, VISIBILITY
DRIVING MY 2003 IMPALA AT NIGHT. REAR SEAT PASSENGER ROLLED DOWN WINDOW CAUSING THE HEAD LIGHTS TO SHUT OFF. WAS ABLE TO ACTIVATE BRIGHT LIGHTS BEFORE SLOWING CAR. ABLE TO RE-CREATED THE PROBLEMS BY ROLLING DOWN THE WINDOW AND HAVING THE HEAD LIGHTS TURN OFF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10283834September 13, 2009
FUEL SYSTEM, OTHER, STEERING
MY VEHICLE, A 2005 CHEVY IMPALA, HAS HAD AN ISSUE CONCERNING MY FUEL PRESSURE REGULATOR. AFTER TAKING MY VEHICLE TO THE CHEVY DEALERSHIP TO FIND OUT WHAT THE ISSUE WAS, THE DIAGNOSTICS TEST HAD DISCOVERED THAT THE FUEL PRESSURE REGULATOR WAS DAMAGED. I DID FURTHER RESEARCH ON THE ISSUE THEY DISCOVERED I HAVE COME TO FIND OUT THAT THERE WAS A RECALL ON THE SAME EXACT PART ON MARCH 12 OF 2007. WHEN I RETURNED TO PICK UP MY VEHICLE, THEY ALSO MENTIONED ANOTHER ISSUE ABOUT MY VEHICLES STEERING. THIS ALSO SHOWED UP ON THE LIST OF RECALLS FOR MY MODEL/YEAR VEHICLE. WHEN I ASKED REGARDING THE ISSUE OF WHY MY CAR WAS NOT INVOLVED IN THE RECALL, THEY STATED THAT MY VIN NUMBER IS NOT IN THE LIST OF CARS THEY FELT SHOULD BE RECALLED. I WAS CONCERNED AND WONDERING WHY WOULD MY VEHICLE NOT BE RECALLED ALSO WHEN THE SAME EXACT ISSUED OCCURRED ON MY VEHICLE AS WELL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10283778September 12, 2009
WHEELS, TIRES
TIRES WEARING ON INSIDE TREAD OF ALL FOUR TIRES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10283573September 10, 2009
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
TL*- THE CONTACT OWNS A 2000 CHEVROLET IMPALA. THE CONTACT STATED WHEN ATTEMPTING TO START THE VEHICLE, THE INTAKE MANIFOLD EXPLODED INTO PIECES. THE VEHICLE WAS TOWED TO A LOCAL REPAIR SHOP AND IS CURRENTLY WAITING TO BE INSPECTED. SHE CONTACTED THE MANUFACTURER AND FILED A COMPLAINT, BUT WAS ADVISED BY A REPRESENTATIVE THAT THE STATUE OF LIMITATIONS IN THE STATE OF MAINE SPECIFIES THAT AFTER FOUR YEARS THEY ARE NOT OBLIGATED TO MAKE REPAIRS. THE VEHICLE IDENTIFICATION NUMBER WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 101,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10283401September 9, 2009
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
MY 2005 CHEVY IMPALA SPEEDOMETER WENT OUT. I HAVE SEARCHED THE INTERNET, AND THIS IS A VERY COMMON PROBLEM. VEHICLE IS LESS THAN 5 YEARS OLD WITH UNDER 75K MILES. SPEEDOMETER STEPPER MOTOR IS DEFECTIVE. NEEDS DEALERSHIP RECALL TO REPLACE SINCE SUCH A COMMON PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10283084September 7, 2009
TIRES
REAR TIRES HAD EXTREME EXCESSIVE WEAR ON INSIDE IN SHORT AMOUNT OF TIME. THESE WERE NEW TIRES. NO WARNINGS. TIRE WAS WORN IN SUCH A SHORT AMOUNT OF TIME IF I HAD NOT BEEN LOOKING AT SOMETHING IN DRIVEWAY IT WAS ON THE VERGE OF A BLOWOUT. THESE WERE NEW TIRES SO YOU DO NOT THINK THE INSIDE WHERE YOU CAN NOT SEE WOULD BE DOWN TO THE WIRES ON THE INSIDE OF TIRE. WAS GOING ON LONG TRIP IN 2 DAYS SOMETHING JUST MADE ME LOOK DOWN AND I SAW IT. I COULD NOT BELIEVE IT. I TOOK PICTURES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10282752September 3, 2009
TIRES
BACK END OF 2007 CHEVY IMPALA SLIPS ON WATER AND SNOW, FEELS LIKE I'M ON AN ICE RINK. NEVER FELT THIS IN THE 32 YEARS DRIVING CARS. THE TIRES WEAR ON THE INSIDE AND CAMBER LOOKS WAY OFF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10282633September 2, 2009
ELECTRICAL SYSTEM
1999-2004 IMPALAS HAVE A PROBLEM, TRAC OFF, SERVICE TRACTION SYSTEM AND ABS LIGHTS GO ON. THIS DEACTIVATES THE ANTI-BRAKE SYSTEM AND CAN BE VERY DANGEROUS WHEN DRIVING ON A SLICK ROAD. ALSO WITHOUT TRACTION CONTROL YOUR CAR WILL NOT ACCELERATE, TURN OR BRAKE AND WILL SKID. WHAT HAPPENS IS GM USED CHEAP WIRING OR CUT TOO SHORT AND THESE WIRES CORRODE. THIS PROBLEM IS AN EASY FIX, GM IS AWARE OF THESE PROBLEMS BUT REFUSES TO DO ANYTHING ABOUT THEM. IT WOULD BE AN EASY FIX BUT THE ONLY THING ABOUT THAT THOUGH IS THAT YOU CANT JUST REPLACE THE WIRES, THE WIRES ARE SEALED IN THE HUB ASSEMBLY, SO YOU HAVE TO REPLACE THE ENTIRE HUB ASSEMBLY. ALSO THERE IS A PROBLEM WITH THE PASSLOCK FEATURE, PASSLOCK WAS CREATED TO PREVENT THIEVES FROM STEALING YOUR CAR, NOT TO PREVENT YOU FROM DRIVING IT.PASSLOCK CAN CAUSE THE VEHICLE TO LOSE POWER WHILE DRIVING ON THE HIGHWAY AND MAY STALL. THAT IN ITSELF IS A MAJOR PROBLEM. I SUGGEST YOU FORCE GM TO DO A RECALL BEFORE PEOPLE DIE BECAUSE OF NEGLIGENCE. AND IF THEY REFUSE TO COMPLY, JUST SLAP THEM WITH A MAJOR LAWSUIT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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