Chevrolet Impala Complaints

10,446 consumer complaints on file.

#11374004November 10, 2020
POWER TRAIN
TRANSMISSION HAS HARD SHIFTING AFTER ENGINE WARMS UP, ONLY HAS 44,000 MILES ON IT. STOP AND GO TRAFFIC SEEMS TO START THE PROBLEM FASTER THAN HIGHWAY DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11373732November 9, 2020
ENGINE, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I JUST PURCHASED THIS 2002 CHEVY IMPALA WHICH CAME WITH THE IMPORTANT VEHICLE SAFETY RECALL AND I WOULD NEED THE PROBLEM FIXED. NHTSA 15V-701 IM ACTUALLY NOW SCARED TO DRIVE IT/
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11373761November 9, 2020
ENGINE
STARTING IN MARCH 2019 THE 2017 CHEVY IMPALA ENGINE WOULD STOP AND WOULDN'T START BACK UP FOR AT LEAST 30 MINUTES. IT WOULD HAPPEN WHEN I STOP AT A STOP SIGN OR LIGHT OR WHENEVER I STOP THE VEHICLE. THEN IN JULY OF 2019 THE VEHICLE STOPPED IN THE MIDDLE OF THE STREET. IT WOULDN'T REVERSE OR GO FORWARD. IT WAS IDENTIFIED AS A TRANSMISSION LEAK. ALL THE TRANSMISSION OIL HAD LEAKED OUT. TOOK THE VEHICLE TO SEVERAL REPAIR SHOPS WHICH THEY COULDN'T IDENTIFY THE PROBLEM. MY TRANSMISSION IS DAMAGED BY NOW. A 2017 CHEVY IMPALA SHOULD NOT HAVE TRANSMISSION PROBLEMS UNLESS THERE IS SOME TYPE OF DEFECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11373706November 8, 2020
STEERING
POWER STEERING PUMP JUST STARTED GROWLING WHEN MOVING THE STEERING. IT IS ALSO A LITTLE HARDER TO TURN. IN MOTION. WHEN EVER THE STEERING WHEEL IS TURNED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11373610November 7, 2020
AIR BAGS
CAR HAS HAD SERVICE AIR BAG LIGHT ON FOR YEARS PRIOR TO BEING INHERITED. 4 CODES WERE PULLED INLCUDING: 1. B0021 PASSENGER SEAT SIDE AIR BAG DEPLOYMENT LOOP OPEN. 2. B001B PASSENGER PRETENSIONER DEPLOYMENT LOOP 2 OPEN. 3. B001B PASSENGER PRETENSIONER DEPLOYMENT LOOP 2 HIGH RESISTANCE 4. B001B PASSENGER PRETENSIONER DEPLOYMENT LOOP 2 HIGH RESISTANCE IT APPEARS SOME 2009 IMPALAS WERE RECALLED REGARDING THE SIDE PASSENGER AIRBAG WIRING AND THIS ONE MAY BE RELATED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11373536November 6, 2020
STRUCTURE:BODY, STEERING, SUSPENSION
ON MY FRONT LOWER CONTROL ARMS THE BRACKET THAT ATTACHES TO THE FRAME AND THE CONTROL ARM ITSELF HAS SNAPPED COMPLETELY OFF ON MY FRONT PASSENGER SIDE AND YOU CAN TELL THAT THE WELD THAT WAS PREVIOUSLY HOLDING IT ONTO THE FRAME ITSELF WAS A WEAK POINT IN THE WHOLE CROSS MEMBER FRONT K FRAME AND I FOUND IT VERY DANGEROUS I HAVE NO CLUE ON HOW TO FIX THIS AND WAS WONDERING IF YOU GUYS HAD A RECALL ON IT AND ARE WILLING TO FIX IT THIS IS A BIG PROBLEM AND VERY DANGEROUS I KNOW THAT I CANNOT HAVE IT REWELDED ON I DO NOT KNOW WHAT TO DO AND ALMOST KILLED ME AS I WAS DRIVING.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11373140November 5, 2020
AIR BAGS, SERVICE BRAKES, POWER TRAIN
THE BRAKES ARE AUTOMATICALLY STOPPING WHILE DRIVING ON A CITY STREET. THE TRANSMISSION HAS A PRESSURE VALVE CODE THAT WILL NOT GIVE A DEFINITE READING.THE AIRBAGS LIGHT STAYS ON ALONG WITH THE ABS AND STABILITY TRAK LIGHT STAYING ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11372890November 3, 2020
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, STEERING
BEEN HAVING BATTERY CORROSION PROBLEMS. ALL AT ONCE ABS AND TRACTION LIGHTS CAME ON, STEERING GOT HARD. I WAS DRIVING WHEN ALL THIS OCCURRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11372659November 2, 2020
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, TRACTION CONTROL SYSTEM
TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT STATE WHILE DRIVING 35 MPH, THE VEHICLE STARTED HESITATING. THE CONTACT WAS IN THE PROCESS OF MAKING A LEFT TURN WHEN HE HEARD AN ABNORMAL NOISE COMING FROM THE VEHICLE. THE CONTACT STATED THAT CHANGE THROTTLE BODY, SERVICE STABILITY TRAC AND SERVICE TRACTION CONTROL WARNING LIGHTS WERE ILLUMINATED. THE ENGINE POWER REDUCED WARNING LIGHT WAS ALSO ILLUMINATED. THE VEHICLE WAS TAKEN TO AUTOSMART - LONGVIEW LOCATED AT 1151 MCCANN RD, LONGVIEW, TX 75601, (833) 586-2886 HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE MECHANIC RESET THE CHECK ENGINE WARNING LIGHT. THE CONTACT STATED THAT THE FAILURE RECURRED FOUR TIMES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 127,068.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11372377October 30, 2020
SERVICE BRAKES, HYDRAULIC:POWER ASSIST:HYDRAULIC:HOSES, LINES/PIPING, AND FITTINGS
TL* THE CONTACT OWNS A 2005 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE BRAKE FLUID WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO INFORMED THE CONTACT THAT THE BRAKE LINE WAS RUSTED AND LEAKING BRAKE FLUID. THE MECHANIC CONTACTED AN UNKNOWN LOCAL DEALER FOR THE REPLACEMENT PARTS. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS CONTACTED HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 150,886.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11367017October 29, 2020
ELECTRICAL SYSTEM
I WAS DRIVING AND THE SIDE DETECTION SYSTEM WARNING CAME UP AND MY CAR STARTED TO MALFUNCTION RIGHT IN THE MIDDLE OF AN INTERSECTION. IT WOULD SHUT OFF, COME BACK ON, LIGHTS WERE FLICKERING, AND I LOST BRAKING CONTROL. HAD TO LIMP MY CAR INTO A NEARBY PARKING LOT. I KNOW CHEVROLET OFFERED A SPECIAL WARRANTY FOR THIS ISSUE, BUT IT WAS LIKE 6 YEARS LATER, AND HALF THE PEOPLE YOU FIND WITH THIS ISSUE ARE OUTSIDE THE MILEAGE THEY REQUIRE. THIS IS A HUGE SAFETY CONCERN, AND CHEVROLET SHOULD BE THE ONE TO FIX IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11367022October 29, 2020
ENGINE
THE CAR NEEDS AND BURNS TOO MUCH OIL AND IT'S A COMMON PROBLEM THERE'S A LOT OF PEOPLE COMPLAINING ABOUT PLEASE HELP I HAVE TO CHANGE OIL EVERY 2 MONTHS AND THERE'S NO LEAKS OR ANYTHING JUST THAT IT BURNS OIL TOO QUICK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11366657October 27, 2020
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), STEERING
THE CAR SHUDDERED ON INITIAL START-UP, TURNED IT OFF WAITED FOR A MINUTE. RESTARTED RAN NORMALLY. THE NEXT DAY ON START-UP DIC ALERTED TO ABS, POWERSTEERING, AND STABILITACK IN NEED OF SERVICE, NOTICEABLE DIFFERENCE IN STEERING CONTROL, WHEEL SLIPPAGE ON QUICK EXHILARATION, I TRIED TO BRAKE MORE CAUTIOUSLY SO AS NOT TO TEST MY BRAKING ABILITY. DEFINITELY A SAFETY ISSUE. SHOULD BE RECALLED. HAD THE SAME PROBLEM A YEAR AGO SPENDING $495. TO HAVE THE OPPOSITE WHEEL HUB AND BRG ASSEMBLY. HOPE THIS ISN'T AN ANNUAL EVENT. LOVE MY CAR BUT HATE EXPENSES THAT SHOULD NOT OCCUR WITH A CAR; ESPECIALLY UNDER 100,000 MILES. WHY DID THIS HAPPEN? THERE IS NOTHING TO BLAME IT ON SUCH AS HITTING A POTHOLE. THE WEATHER HAS BEEN COLDER, THERE HAS BEEN A REFERENCE TO THAT AS WELL AS SOME SAY IT IS A WIRING HARNESS THAT IS IN A BAD LOCATION, WEARING EXPOSING WIRES THAT MAKE CONTACT WITH METAL. RESEARCH SHOWS THAT OTHER DRIVERS ARE HAVING THE SAME ISSUE AND EXPENSE. HOW MANY COMPLAINTS WILL IT TAKE BEFORE THIS SAFETY ISSUE IS ADDRESSED AND CUSTOMERS ARE REFUNDED THIS UNNECESSARY EXPENSE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11366724October 27, 2020
STEERING
WHILE DRIVING VEHICLE AT A LOW SPEED SOON AFTER STARTING, A SERVICE WARNING " SERVICE POWERSTEERING DRIVE WITH CARE" APPEARED ON THR DIC. VEHICLE BECAME EXTREMELY HARD TO STEER BUT I WAS ABLE TO MANEUVER IT TO A SAFE LOCATION PUTTING A LOT OF PHYSICAL PRESSURE ON THR STEERING WHEEL. SWITCHED CAR ON AND OFF SEVERAL TIMES AND WARNING STILL APPEARED. AFTER REMOVING KEY FROM IGNITION AND SPENDING APPROXIMATELY 20 MINUTES ATTEMPTING TO TROUBLESHOOT, RESTARTED VEHICLE AND WARNING REMOVED AND WAS ABLE TO STEER AGAIN. WOULD'VE BEEN A VERY NASTY SITUATION FOR A NOVICE DRIVER OR ON A BUSIER AND CURVIER ROADWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11366358October 26, 2020
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), STEERING
FAILURE IN MY STABILITRAK, POWER STEERING, AND ABS SYSTEM! AND IT SAYS THERE HAS BEEN NO RECALL ON MY CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11366378October 26, 2020
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), STEERING
MY STEERING CONTROL LIGHT CAME ON WITH NO STEERING CONTROL, ABS SYSTEM LIGHT CAME ON, AND STABILITRAC LIGHT IS ON! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11365992October 23, 2020
AIR BAGS
PASSENGER SIDE AIR BAG POPPING UP. CREASE ON DASH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11365098October 19, 2020
ENGINE
I WAS DRIVING TO MY SISTER'S HOUSE ON SEPT. 27 2020. WHEN MY CAR STARTED MAKING A LOUD NOISE FROM THE ENGINE AND I NOTICED THE ENGINE LIGHT CAME ON. I PULLED OVER CALLED MY HUSBAND, WHEN HE GOT THERE HE OPENED THE HOOD AND NOTICED THE CATALYTIC CONVERTER BROKE COMPLETELY OFF MY ENGINE. WE MANAGED TO GET TO A FRIENDS DOWN THE ROAD FOR THE NIGHT UNTIL WE ABLE TO GET IT TOWED TO THE DEALER'S THE NEXT DAY. WHEN I CALLED THE AND TOLD THEM WHAT HAPPENED THEY TOLD IT WAS MY FAULT THAT I MUST OF HIT SOMETHING TO MAKE FALL OFF. I DO NOT HAVE ANY OTHER UNDERNEATH MY CAR, I TRIED TO TELL THEM THIS WAS A SAFETY ISSUE AND THAT I COULD HAVE POSSIBLY BURNED TO DEATH IN MY OWN CAR IF I HADN'T OF PULLED OVER UPON HEARING...THANKFULLY I WAS IN AN AREA WHERE I COULD PULL OVER. I DID CALL GM ALSO THEY TO SAID IT WAS MY FAULT AND OR WEATHER CONDITIONS. I TOLD THEM IT WAS NOT MY FAULT I DID NOT HIT ANYTHING AND WEATHER HAVE NOTHING TO DO WITH IT, BOTTOM LINE IS THAT PART SHOULD HAVE NEVER FALLEN OFF TO BEGIN WITH. BECAUSE IT DID FALL OFF I FELT IT SHOULD HAVE BEEN COVERED UNDER WARRANTY ON YOUR WEBSITE I NOTICED YOU ALREADY HAVE A PRIMARILY INVESTIGATION GOING ON THIS MATTER COMPLAINT # PIP5419B
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11364163October 13, 2020
STRUCTURE:BODY, SUSPENSION, UNKNOWN OR OTHER
WATER LEAK FROM TRUNK. MOLD. DAMAGE CLOTHING CAR SEAT. THE LINE ISN'T SEALING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11364186October 13, 2020
SEAT BELTS
TL* THE CONTACT OWNS A 2015 CHEVROLET IMPALA. THE CONTACT STATED HER CHILD WAS UNABLE TO UNLATCH THE REAR DRIVER'S SIDE SEAT BELT. THE CONTACT CALLED MADE THE LOCAL DEALER BIG M CHEVROLET LOCATED AT 704 N DIXIE BLVD, RADCLIFF, KY 40160, (270) 505-4830 AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 84,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Chevrolet Impala