Chevrolet Impala Complaints

10,446 consumer complaints on file.

#10376553January 13, 2011
ELECTRONIC STABILITY CONTROL (ESC)
TL*THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT HAD PROBLEMS WITH TRACTION ON WET OR SLIPPERY ROADS; HOWEVER, THE TRACTION LIGHT DOES NOT ILLUMINATE. THE FAILURE ALSO OCCURRED WHILE DRIVING OVER A BUMP IN THE ROAD. THE VEHICLE WAS NOT INSPECTED WHEN THE COMPLAINT WAS FILED. THE FAILURE MILEAGE WAS 39000 AND THE CURRENT MILEAGE WAS 45000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10376353January 12, 2011
ENGINE AND ENGINE COOLING
WHILE DRIVING AT HIGHWAY SPEEDS, THE CHECK ENGINE LIGHT CAME ON, THEN THE SERVICE TRACTION CONTROL DEVICES CAME ON AND IMMEDIATELY AFTERWARDS, THERE WAS A REDUCTION IN ENGINE POWER AND THE CAR SLOWED CONSIDERABLY. THE VEHICLE WAS TAKEN TO A DEALERSHIP AND WAS DIAGNOSED WITH A FAILED THROTTLE BODY. THE THROTTLE BODY WAS REPLACED AND THERE HAS BEEN NO PROBLEMS SINCE. THE FAILURE WAS AT 51757 MILES AND WAS NOT COVERED UNDER WARRANTY RESULTING IN A $400 BILL THAT THE MANUFACTURER WOULD NOT COVER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10376230January 11, 2011
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING, THE HEADLIGHTS, THE DOOR LOCKS, TURN SIGNALS AND ANYTHING ELECTRICAL BEGAN TO MALFUNCTION. OCCASIONALLY, THE VEHICLE WOULD NOT START AND IT WOULD STALL. THE WARNING LIGHTS AND THE HEAT WOULD ALSO STOP WORKING. THE DEALER WAS UNABLE TO DETERMINE THE CAUSE OF FAILURE. THE DEALER SUGGESTED REPLACING THE COMPUTER; HOWEVER, THEY DO NOT KNOW IF THAT WILL FIX THE PROBLEM. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 88000 AND THE CURRENT MILEAGE WAS 91000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10376247January 11, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
2006-2009 CHEVROLET IMPALA SS, 2006-2007 CHEVROLET MONTE CARLO SS, 2005-2008 PONTIAC GRAND PRIX GXP AND 2007-2008 BUICK LACROSS SUPER WITH THE LS4 5.3L V8 ENGINE AND THE 4T65E-HD TRANSMISSION MN7. THE LS4 V8 ENGINE IS RATED BY GM AT 323 LB-FT OF TORQUE. ALLEGEDLY, THE DOCUMENTS FROM GM FOR THE TRANSAXLE MATED TO THIS MOTOR IS ONLY RATED FOR 280 LB-FT OF ENGINE TORQUE; 43 LB-FT OF TORQUE LOWER THAN THE OUTPUT OF THE ENGINE. THIS COULD POSSIBLY LEAVE A VEHICLE EQUIPPED WITH THIS MOTOR AND TRANSAXLE COMBINATION WITH A HIGH FAILURE RATE AND A POSSIBLE SAFETY HAZARD WHILE IN TRAFFIC. THE REFERENCED SPECIFICATIONS CAN BE FOUND AT: HTTP://ARCHIVES.MEDIA.GM.COM/US/POWERTRAIN/EN/PRODUCT_SERVICES/2006/SPEC%20SHEETS/COMMUNICATIONS%20NAO%20ONLY%20SPEC%20SHEETS/TRANSMISSIONS/2006%20AUTOMATICS/2006%204T65-E%20(M15,MD7,MN7,M76).PDF AND HTTP://ARCHIVES.MEDIA.GM.COM/US/POWERTRAIN/EN/PRODUCT_SERVICES/2006/SPEC%20SHEETS/GEN%20IV/2006%20GEN%20IV%20LS4%20CAR.PDF VIA HTTP://ARCHIVES.MEDIA.GM.COM/US/POWERTRAIN/EN/PRODUCT_SERVICES/2006/CAR%20ENG%20TRANS.HTML. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10376291January 11, 2011
SERVICE BRAKES, HYDRAULIC
I WAS TRAVELING SOUTH ON 395 GOING TO BISHOP CA. WHEN ON THE DOWNHILL SIDE ON STEPPED ON MY BRAKES TO SLOW DOWN WHEN THE CAR STARTED TO VIBRATE AND SHUTTER VIOLENTLY,WHEN I TOOK THE CAR 2009 CHEVY IMPALA TO THE DEALER THEY SAID MY ROTORS WERE WARPED,THIS WAS AT 4200 MILES SO THEY TURNED THE ROTORS . AT 7900 MILES THE DEALER THEN CHANGED BOTH ROTORS BECAUSE THEY WARPED AGAIN, AT 13000 MILES THE DEALER CHANGED FRONT CALIPERS AND INSTALLED A SHIELD KIT TO HELP COOL THE ROTORS PLUS TURNED THE ROTORS AGAIN. NOW AT 21,000 MILES THE CAR SHUDDERS AND SHAKES LIKE BEFORE AND WHEN I CALLED GM CUST SERV THEY TOLD ME THERE NOTHING THEY CAN DO FOR ME AND I WOULD HAVE TO PAY FOR THE ROTORS THIS TIME.AS THIS IS A ON GOING PROBLEM THAT HAS NOT BEEN FIXED I FEEL GM IS TURNING THEIR BACK ON THERE CUSTOMERS WITH OWELL ATTITUDE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10376316January 11, 2011
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
SPEEDOMETER ON 2004 ACTING ERRATIC OR NON-FUNCTIONING AT TIMES. MALFUNCTION OCCURRED WITH 86,281 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10377296January 11, 2011
VEHICLE SPEED CONTROL
SPEEDOMETER STOPPED WORKING. SOMETIMES IT READ 90 MPH WHEN THE CAR WAS STOPPED. SOMETIMES IT READ THE SAME THING (LIKE 10 MPH) ALL THE TIME. I HAD NO IDEA WHAT SPEED I WAS ACTUALLY GOING, PRESENTING A SAFETY HAZARD. PROBLEM WAS GONE THE NEXT DAY, BUT CONTINUES TO BE RANDOM AND INTERMITTENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10375358January 10, 2011
STEERING
TL* THE CONTACT OWNS A 2006 CHEVROLET IMPALA. THE CONTACT WAS DRIVING 15 MPH AND ATTEMPTING A RIGHT TURN WHEN THE VEHICLE EXHIBITED AN ABNORMALLY LOUD NOISE FROM THE FRONT END. THE VEHICLE WAS TAKEN TO A VEHICLE REPAIR CENTER WHERE THE FAILURE WAS DIAGNOSED AS THE INTERMEDIATE SHAFT FOR THE STEERING COLUMN. THE INTERMEDIATE STEERING SHAFT WAS REPLACED. THE DEALER WAS CALLED AND INFORMED THE CONTACT THAT THERE WERE NO RECALLS ON THE STEERING COLUMN. THE MANUFACTURER WAS CALLED WHO CONFIRMED THERE WERE NO RECALLS AND PROVIDED NO FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS 39,990.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10375448January 10, 2011
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS 2004 CHEVROLET IMPALA. THE CONTACT STATED THAT THE INSTRUMENT PANEL WAS FAULTY AND PROVIDING AN INCORRECT READING FOR GASOLINE LEVELS, SPEED TRAVELED AND TEMPERATURE OF THE VEHICLE. THE CONTACT STATED THAT THE MESSAGE CENTER AND RADIO WAS ALSO FAILING. THE VEHICLE WAS NOT TAKEN INTO THE DEALER FOR DIAGNOSIS OR REPAIRS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 63,394
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10375458January 10, 2011
EXTERIOR LIGHTING
I WAS DRIVING EARLY MORNING IT THE DARK AND MY HEADLIGHTS QUIT WORKING ON MY 2005 CHEVY IMPALA. THEY HAVE NOT BEEN FIXED YET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10375463January 10, 2011
ELECTRICAL SYSTEM
THE TACHOMETER STOPPED WORKING A FEW MONTHS AGO, IT GOES UP AND DOWN AND ALL AROUND AND THE SPEEDOMETER BEGAN NOT WORKING AT ALL ONE DAY THEN IT WAS OK FOR A FEW WEEKS AND NOW IT SEEMS TO BE STUCK BETWEEN 40 AND 120 EVEN WHEN THE CAR IS OFF. I HAVE NO WAY TO DETERMINE MY SPEED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10375501January 10, 2011
SUSPENSION:REAR
2007 CHEVY IMPALA - REAR SUSPENSION PROBLEM RESULTS IN DANGEROUS STABILITY ISSUES IN ICE, SNOW, AND RAIN. THE REAR END OF THE CAR SLIDES AROUND MAKING IT DIFFICULT TO STAY ON THE ROAD AND IN MY LANE. ALSO RESULTS IN UNEVEN AND FAST TIRE WEAR. GM HAS ADMITTED THERE IS AN ISSUE (BULLETIN 08032), BUT WILL ONLY APPLY TO GOVERNMENT CARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10375517January 10, 2011
TRACTION CONTROL SYSTEM
THE TRACTION CONTROL IS CONSTANTLY ENGAGING EVEN UNDER IDEAL DRIVING SITUATIONS. IT ENGAGES WHILE DRIVING AND TURNING AT SLOW SPEEDS. ONCE ENGAGED DURING PULLING ONTO A ROAD AND DUE TO HOLDING CAR BACK (NO TRACTION) ALMOST HAD A COLLISION. ALSO WHEN THE BRAKES ARE APPLIED A NOISE IS HEARD AND A SLIGHT PUSH BACK OF THE BRAKE PEDAL OCCURS. NOISE IS POSSIBLY FROM THE ABS. SINCE THE TWO (TC AND ABS) ARE LINKED IT COULD BE DISRUPTING ONE OR THE OTHER. I HAVE SEARCHED SEVERAL FORUMS AND MANY CONSUMERS ARE COMPLAINING OF THE SAME PROBLEM. MANY HAVE TRIED SEVERAL SOLUTIONS, BUT THE PROBLEM PERSISTS. WROTE A LETTER TO GM ABOUT THIS PROBLEM. I AM VERY CONCERNED THIS IS A SAFETY ISSUE AND ONLY A MATTER OF TIME BEFORE A DEATH OCCURS DUE TO THIS ISSUE. ALSO NO KNOWN ROOT CAUSE OR EASY FIX AND CUST HAVE SPENT THOUSANDS TO FIX ISSUE AT DEALER YET ISSUE REMAINS. THIS SHOULD BE RESEARCHED AND RECALLED BEFORE ANYONE GETS SERIOUSLY HURT. THANK YOU IN ADVANCE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10375065January 7, 2011
SEATS
THE THREE HEAD RESTS PERMANENTLY ATTACHED TO THE REAR SEAT BLOCK THE VIEW OF THE DRIVER IN THE REAR-VIEW MIRROR, CREATING A HAZARDOUS DRIVING CONDITION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10375079January 7, 2011
ELECTRICAL SYSTEM
PASSLOCK 2 SYSTEM FAILED CAUSING THE VEHICLE TO STALL WHILE DRIVING. VEHICLE WOULD NOT START. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10375082January 7, 2011
ENGINE AND ENGINE COOLING
HEAD GASKET FAILURE. HEAD GASKETS ARE DEFECTIVE ON THE 3400 SERIES ENGINES. THE COOLANT USED IN THESE VEHICLES CAUSES PREMATURE EROSION IN THE HEAD GASKET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10375131January 7, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION HAS BEEN REBUILT ONCE, THEN SUBSEQUENTLY REPLACED WITH A REMANUFACTURED UNIT FROM GENERAL MOTORS. THIS REMANUFACTURED TRANSMISSION IS NOW DISPLAYING ANOMALOUS BEHAVIOR. PRIOR TO EACH FAILURE, THE TRANSMISSION EXHIBITED A VARIETY OF INCORRECT BEHAVIOR, INCLUDING RAPID TORQUE CONVERTER CLUTCH LOCKING AND UNLOCKING, SLIPPING AND REVVING FROM A STOP, WITHOUT THE CAR MOVING, THEN SUDDENLY SLAMMING INTO GEAR WITH THE CAR MOVING AWAY FROM REST. THE MOST RECENT ISSUE HAS BEEN AN OSCILLATION ON 4-3 DOWNSHIFTS AT APPROXIMATELY 60 MPH, AS WELL AS EXCESSIVE TRANSMISSION HEAT BUILD-UP WITH THE TORQUE CONVERTER UNLOCKED. THE FIRST TIME THE TRANSMISSION DISPLAYED ODD BEHAVIOR, WHICH WAS TORQUE CONVERTER LOCK AND UNLOCK AT CRUISING SPEEDS, DEALER DROVE THE CAR ACKNOWLEDGED THE PROBLEM, AND UPON DISASSEMBLY, FOUND TORQUE CONVERTER CLUTCH MATERIAL IN THE PAN. THEY REBUILT THE TRANSMISSION WITH NEW SOFT PARTS AND REPLACED THE CONVERTER. VEHICLE HAD 59,000 AND THIS WAS ALL PERFORMED UNDER WARRANTY. ABOUT 23,000 MILES LATER, WHEN PULLING AWAY FROM A STOP, THE ENGINE WOULD REV UP MOMENTARILY, BUT THE CAR WOULD NOT MOVE. IT WOULD THEN SLAM INTO GEAR AND MOVE OFF. DEALER CONFIRMED ISSUE, DISASSEMBLED, AND DETERMINED THAT THE TORQUE CONVERTER CLUTCH HAD AGAIN FAILED. DEALER REPLACED TRANSMISSION WITH A REMANUFACTURED UNIT. THIS WAS ALL DONE UNDER WARRANTY. VEHICLE HAD APPROXIMATELY 86000 MILES AT THIS TIME. IMMEDIATELY UPON RECEIVING CAR BACK AFTER REPLACEMENT OF TRANSMISSION, NOTED OSCILLATION ON 4-3 DOWNSHIFTS, AS WELL AS MUCH HIGHER TRANSMISSION TEMPERATURES WITH CONVERTER UNLOCKED (ABOUT 40 DEGREES HIGHER), AS WELL AS EXCESSIVE LOOSENESS OF THE TORQUE CONVERTER. RETURNED TO DEALER, WHO CLAIMED ALL WAS NORMAL. SINCE THAT TIME, WARRANTY HAS EXPIRED. THE OSCILLATION AND HEAT ISSUES HAVE WORSENED, AND THE CAR IS NOW BEING SERVICED AT AN INDEPENDENT SHOP AND HAVING A PARTIAL REBUILD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10374910January 6, 2011
STEERING
TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 5 MPH, THE CONTACT HEARD A POPPING NOISE COMING FROM THE STEERING WHEEL. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIANS DIAGNOSED THE FAILURE TO BE THE STEERING SHAFT. THE STEERING SHAFT WAS REPLACED. THE FAILURE OCCURRED AGAIN APPROXIMATELY FIVE YEARS LATER. THE DEALER WAS CONTACTED AND STATED IN ORDER TO DIAGNOSE THE FAILURE THE CONTACT WOULD HAVE TO PAY A FEE. THE MANUFACTURER WAS CONTACTED BUT OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED FAILURE MILEAGE WAS 18,262. THE APPROXIMATE CURRENT MILEAGE WAS 40,000. UPDATED 2/17/11 *CN UPDATED 05/31/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10375603January 6, 2011
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:FUEL RAIL
2001 CHEVROLET IMPALA. CONSUMER STATES THAT THE ENGINE COMPARTMENT BURST INTO FLAMES. HE HAD SOMEONE LOOK AT IT AND WAS TOLD THAT THE FUEL RAIL HAD RUPTURED AND SPRAYED GASOLINE THROUGH THE HOT ENGINE. *KB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10374946January 6, 2011
AIR BAGS:FRONTAL
TL*THE CONTACT OWNS A 2006 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 10 MPH, THE AIRBAG DEACTIVATION LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE TECHNICIAN STATED THE VEHICLE NEEDED TO BE REPAIRED BY THE DEALER. THE VEHICLE WAS TAKEN TO THE DEALER BUT THE TECHNICIANS COULD NOT DIAGNOSE THE FAILURE. THE VIN WAS UNAVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE MILEAGE WAS 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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