Chevrolet Impala Complaints

10,446 consumer complaints on file.

#10410631July 6, 2011
SUSPENSION:REAR
2007 IMPALA HAS BAD REAR END ALIGNMENT, NEW TIRES BOUGHT IN JANUARY 2011, ALREADY SHOWING UNEVEN WEAR ON REAR TIRES ONLY. THE DAMAGE IS ON THE INNER PART OF THE REAR TIRES. I SHOULD NOT HAVE TO PAY OUT OF MY POCKET FOR THE REAR CAM KIT TO BE INSTALLED TO FIX THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10410667July 6, 2011
SUSPENSION
2008 CHEVY IMPALA (OWNED 8/10): 80K GOODYEAR TIRES WORE WITH LESS THAN 10K MILES REPLACED BY CERTIFIED TIRE CENTER 6/11 WITH UNIROYAL TP TOURING 70K, LEFT HUB WORN WITH LESS THAN 1 YEAR OWNERSHIP REPLACED BY DEALER, RIGHT HUB PLAY REFUSAL OF REPLACEMENT BY DEALERSHIP (ALSO 6/11). ALIGNMENTS OFF/ WILL NOT STAY--REPORTS AVAILABLE FROM DEALER AND CERTIFIED TIRE REPLACEMENT SHOP. WILL NOT GO IN FULL ALIGNMENT, MAY NEED CHAMBER KIT, SPINDLE OUT ON LEFT FRONT (ALSO 6/11). REAR PASSENGER DOOR LOCK (CAR SEAT SIDE), REPLACED BY DEALER 11/10, AT THIS TIME INABILITY TO MAINTAIN TIRE PRESSURE AND MISLOCATION OF SENSORS/PRESSURE INDICATORS WAS CORRECTED AS WELL AS ROTATION PER REPEATED COMPLAINT (11/10)---NOTE: WEAR SHOULD HAVE BEEN REPORTED/ DOCUMENTER PER MY COMPLAINT TO DEALER. FRONT PASSENGER DOOR LOCK GOING BAD ALSO, REPORTED TO DEALER 7/11. TIRES CONTINUING TO WEAR WITH ALIGNMENT SUSPENSION ISSUES PENDING, DEALERSHIP REFUSING RESPONSIBILITY OR DENYING ISSUE EXISTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10410703July 6, 2011
SUSPENSION, STEERING
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 30 MPH IN SNOWY WEATHER, THE VEHICLE SWERVED FROM UNCONTROLLABLY FROM SIDE TO SIDE. THE CONTACT GAINED CONTROL OF THE VEHICLE BY DRIVING AT A SLOWER SPEED. THE FAILURE ALSO RECURRED WHEN DRIVING DURING RAINY WEATHER. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTICS WHERE THE MECHANIC STATED THAT THE SPINDLE ROD WAS DEFECTIVE AND CAUSED THE MISALIGNMENT OF THE TIRES. THE MECHANIC ADVISED THAT THE SPINDLE ROD WOULD WEAR OUT UNEVENLY AND RAPIDLY. THE MECHANIC INSTALLED CAMBER BOLTS TO THE REAR PASSENGER SIDE WHEEL YET THE FAILURE PERSISTED. THE VEHICLE WAS NOT FURTHER REPAIRED.THE APPROXIMATE FAILURE MILEAGE WAS 30,0000. UPDATED 08/22/11*LJ UPDATED 3/06/2012 *LN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10410710July 6, 2011
SUSPENSION:REAR, STEERING
VEHICLE PERFORMED POORLY OVER 35 MPH ON HIGHWAY WITH THE REAR OF THE VEHICLE SWAYING EXCESSIVELY DURING SNOWY OR WET CONDITIONS. THE TIRES ON THE BACK OF THE VEHICLE WORE PREMATURELY ON THE INSIDE . I PURCHASED FOUR SETS OF NEW BACK TIRES IN A SPAN OF 4 MONTHS AND HAD TO HAVE TWO ALIGNMENTS DONE AT SEPARATE TIMES BECAUSE THE FIRST DIDN'T INITIALLY FIX THE PROBLEM. IT CAME TO A POINT THAT I WAS FRIGHTENED TO DRIVE MY VEHICLE DURING SNOWY OR WET CONDITIONS IN FEAR OF CAUSING A MAJOR ACCIDENT. I HAVE SPENT ROUGHLY $700 ON THIS ISSUE AND BELIEVE IT COULD HAVE BEEN RESOLVED IF GM WOULD HAVE ADDRESSED THE CONSUMER'S VEHICLE PROBLEM INITIALLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10410734July 6, 2011
SUSPENSION:REAR
TL* THE CONTACT OWNS A 2007 CHEVROLET IMPALA. THE VEHICLE WAS TAKEN FOR ROUTINE MECHANIC WHEN THE CONTACT WAS INFORMED THAT THE REAR TIRES WERE WORN FROM THE INSIDE. THE CONTACT STATED THAT THE TIRED WERE RECENTLY REPLACED AND ONLY TRAVELED APPROXIMATELY 7,000 MILES ON THE TIRES. THE CONTACT BELIEVED THE FAILURE AS CAUSED BY FAULTY SUSPENSION RODS. THE TIRES WERE REPLACED. THE CONTACT CALLED THE DEALER REGARDING THE REAR SUSPENSION AND THEY ADVISED THAT THERE WERE NO RECALLS RELATED TO THE FAILURE. THE FAILURE MILEAGE WAS 52,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10410751July 6, 2011
ELECTRICAL SYSTEM
I PURCHASED A USED 2001 IMPALA WITH A LITTLE OVER 145K MILES ON IT IN NOVEMBER 2010. IT DROVE FINE FOR ABOUT A MONTH UNTIL THE CHECK ENGINE LIGHT CAME ON. NO PROBLEM. EVENTUALLY IT HAD COOLING ISSUES AND WE HAD TO REPLACE THE WATER PUMP. IT IS UNDERSTANDABLE TO REPLACE SUCH PARTS ON A USED VEHICLE. THE REAL ISSUES BEGAN IN THE SPRING WHENEVER MY CAR STARTED TO DISPLAY SECURITY WARNINGS, BATTERY WARNINGS, AND SERVICE VEHICLE WARNINGS FOR NO REASON. I COULD FIND NO MECHANIC OR ELECTRICIAN WHO COULD DIAGNOSE THE PROBLEM. EVENTUALLY, THE PROBLEMS BECAME WORSE: THE BLINKERS WOULD NOT WORK, MY ODOMETER, TEMPERATURE, AND FUEL GAUGE ALL QUIT WORKING. MY AIR-CONDITIONER WOULD NO LONGER COOL. THE RADIO "LOCKED". AND WHENEVER I APPLIED THE BRAKES, AN ELECTRONIC "POP" WAS AUDIBLE. CHEVY DEALERSHIPS ARE LEFT WITH THE EXHAUSTIBLE TASK OF DEALING WITH THESE ISSUES--WHEN THEY ARE NOT THEIR FAULT, BUT THE MANUFACTURERS. A QUICK SEARCH ONLINE WILL REVEAL THAT IMPALAS ARE PLAGUED WITH ELECTRICAL PROBLEMS FROM THE BODY CONTROL MODULE TO FAULTY AMPS IN THE TRUNK. IF THESE PROBLEMS ARE SO WIDESPREAD, WHY HASN'T THERE BEEN AN EFFORT BY THE MANUFACTURER TO HELP FIND A SOLUTION? IT'S QUESTIONS LIKE THESE THAT MAKE ME WONDER WHY OUR GOVERNMENT BAILED OUT A COMPANY THAT CAN'T STAND BEHIND THEIR PRODUCT--OR EVEN CORRECT A VERY SERIOUS AND POTENTIALLY DANGEROUS PROBLEM IN THEIR VEHICLES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10410749July 6, 2011
STEERING
TL* THE CONTACT OWNS A 2007 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE DRIFTED INTO THE LEFT LANE WITHOUT INTENT. THE CONTACT IMMEDIATELY TURNED THE STEERING WHEEL TOWARDS THE RIGHT DIRECTION IN ORDER FOR THE VEHICLE TO DRIVE STRAIGHT. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE FOUR TIRES WERE ROTATED, AND THE FAILURE CONTINUED TO OCCUR. THE CONTACT PLANNED TO TAKE THE VEHICLE BACK TO THE DEALER FOR DIAGNOISIS AND REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE FAILURE MILEAGE WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10410765July 6, 2011
SUSPENSION:REAR, TIRES
TL* THE CONTACT OWNS A 2007 CHEVROLET IMPALA. THE CONTACT STATED THAT THE REAR PASSENGER SIDE TIRE CONTINUOUSLY WORE PREMATURELY. THE CONTACT HAD SEVERAL ALIGNMENTS PERFORMED ON THE VEHICLE WITHIN TWO YEARS. IN ADDITION, WHEN DRIVING IN SNOWY WEATHER, THE CONTACT WAS UNABLE TO TRAVEL ABOVE 35 MPH OR THE REAR END OF THE VEHICLE WOULD FISH TAIL. NEITHER THE DEALER NOR THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CURRENT MILEAGE WAS 109,000 AND THE APPROXIMATE FAILURE MILEAGE WAS 35,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10410766July 6, 2011
ELECTRICAL SYSTEM, EQUIPMENT:APPLIANCE:AIR CONDITIONER
AC DUCT NOISE WHILE DRIVING & WHEN PARKED. CONSTANT TAPPING OF COMPONENT IN DASH AREA SOMETIMES ALLEVIATED BY ADJUSTING D/SIDE TEMP WHEEL. SAME COMPLAINT FROM MANY IMPALA OWNERS I KNOW. HAPPENS WITH KEY ON OR OFF. SLOWLY GETTING WORSE. 2006 CHEV. IMPALA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10410771July 6, 2011
SUSPENSION:REAR
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT STATED THAT THE REAR TIRE HAD EXCESSIVE WEAR DUE TO A FAULTY REAR SUSPENSION. THE CONTACT TOOK THE VEHICLE TO THE DEALER, WHICH STATED, THE BEARINGS ON THE REAR AXLE NEEDS TO BE REPLACED AS WELL AS A WHEEL ALIGNMENT. THE CONTACT HAD THE BEARINGS REPLACED AND A WHEEL ALIGNMENT BUT THAT DID NOT REMEDY THE PROBLEM. THE CONTACT STATED THE VEHICLE WAS UNSAFE TO DRIVE DURING INCLEMENT WEATHER. THE FAILURE MILEAGE WAS 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10410786July 6, 2011
EXTERIOR LIGHTING
I PURCHASED A 2005 CHEVY IMPALA IN 2008. THE FIRST TIME I WAS DRIVING ON A STATE HWY, A VERY TWISTY ROAD . I HAD MY HEADLIGHTS ON HIGH, RIGHT IN THE MIDDLE OF THE FIRST CURVE MY HEADLIGHTS WENT OUT, I JUMPED THE BRAKE AND FLIPPED THE LEVER BACK AND FORTH AND THEY FINALLY CAME BACK ON LOW BEAM, I ALMOST WREAKED. THE SECOND TIME I WAS ON THE FREEWAY JUST COMING INTO THE OUTSKIRTS OF TOWN, HEAVY TRAFFIC, I FLIPPED THE LEVER BACK AND FORTH AND THE LOW BEAMS CAME BACK ON. I SPOKE WITH A DEALER WHO SAID THEY HAD NO COMPLAINTS FROM OTHER OWNERS AND WAS TOLD THERE WAS NO RECALL. IT HAS HAPPENED TOO MANY TIMES AND CAN'T BE PINNED TO ANY PARTICULAR TIMES, NOW I DRIVE WITH MY LIGHTS ON LOW ALL THE TIME. I WENT ONLINE AND FOUND HUNDREDS OF PEOPLE HAVING THE SAME PROBLEM. SOME HAD TO REPLACE THEIR WHOLE STEERING COLUMN TO SOLVE THE PROBLEM. I CAN'T AFFORD TO DO THIS, BUT THE CAR ISN'T SAFE. IT KEEPS DOING IT AND ONE OF THESE TIMES I WILL FORGET AND IT WILL CATCH ME UNAWARE AND I WILL WRECK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10410784July 6, 2011
TIRES
TIRES WEAR UNEVENLY AND PREMATURELY WITH POSSIBILITY OF UNEXPECTED BLOW-OUT AT HIGHWAY SPEEDS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10412468July 6, 2011
WHEELS, SUSPENSION
I HAD A COMPANY CAR, 2007 IMPALA THAT WAS WEARING THE TIRES UNEVENLY. I WENT THROUGH SEVERAL SETS OF TIRES AS A RESULT OF THIS PROBLEM. I THOUGHT THAT THE TIRE DEALERSHIP WAS NOT DOING A GOOD JOB HOWEVER JUST NOTICED THAT THERE IS LAWSUIT STATING THERE WAS A PROBLEM WITH THE SPINDLES. MY FATHER, NOW OWNS THE VEHICLE. AND WANT TO BRING THIS TO THE NHTSA ATTENTION AS WELL AS TO BE NOTIFIED OF A RECALL AS MY FATHER IS NOW DRIVING THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10410515July 5, 2011
STEERING:LINKAGES:TIE ROD ASSEMBLY
TL* THE CONTACT OWNS A 2006 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER OR INDEPENDENT REPAIR SHOP ON THREE OCCASIONS TO HAVE THE TIRES REPLACED DUE TO EXCESSIVE TREAD WEAR. THE CONTACT STATED THAT THE TIRES WERE WEARING EXCESSIVELY DUE TO DEFECTIVE TIE RODS. THE VEHICLE WAS NOT TAKEN TO HAVE THE TIE RODS REPAIRED. THE FAILURE MILEAGE WAS 6,000 AND THE CURRENT MILEAGE WAS 31,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10410601July 5, 2011
SUSPENSION:REAR, TIRES
VEHICLE PERFORMED POORLY OVER 35 MPH ON HIGHWAY WITH THE REAR OF THE VEHICLE SWAYING EXCESSIVELY. THE TIRES ON THE BACK OF THE VEHICLE WORE PREMATURELY. I HAD A DEALERSHIP LOOK AT THE VEHICLE AND THERE WAS NO DAMAGE TO VEHICLE SUSPENSION. I HAD TO HAVE AN ALIGNMENT AND NEW TIRES PUT ON THE VEHICLE. I COMPLAINED TO GENERAL MOTORS BUT THEY WERE ONLY REIMBURSING POLICE VEHICLES FOR PREMATURE REAR TIRE WEAR. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10410612July 5, 2011
ENGINE AND ENGINE COOLING:ENGINE
2006 IMPALA SS, 5.3L V8. EXCESSIVE OIL CONSUMPTION; 1 QT EVERY 1,200 - 1,500 MILES. PROBLEM STARTED BEFORE CAR REACHED MANUFACTURER 3 YEAR 36000 MILE WARRANTY. DEALER REPLACED VALVE COVERS TO REPAIR WHAT WERE BELIEVED TO BE FAULTY PCV VALVES INTEGRATED INTO VALVE COVERS. OIL CONSUMPTION CONTINUES. DEALER NOW WANTS TO CLEAN UPPER PART OF ENGINE TO OPEN OIL FLOW PORTS, STILL INDICATING OIL IS ACCUMULATING UNDER VALVE COVERS AND BEING PULLED BACK INTO ENGINE THRU PCV VALVE. DEALER HAS NEVER PERFORMED COMPRESSION TEST TO DETERMINE IF PROBLEM IS REALLY RELATED TO COMBUSTION CHAMBER PROBLEMS, SUCH AS BAD PISTON RINGS. DEALER HAS REPORTED THAT THIS IS A COMMON PROBLEM ON SILVERADO PICKUP TRUCKS WITH THE SAME 5.3L V8 ENGINE BLOCK. CAR NOW HAS 51000 MILES AND PROBLEM HAS NOT BEEN SOLVED. CAR WILL BE GOING BACK TO DEALER WITH A DEMAND FOR A COMPRESSION CHECK. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10410318July 2, 2011
SUSPENSION:FRONT
WELD ON FRONT RIGHT STABILIZER BAR FAILED AND IS CRACKED. CAR IS VIBRATING ON RIGHT FRONT SIDE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10409167June 28, 2011
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2000 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 40 MPH, THE BRAKE PEDAL TRAVELED ABRUPTLY TO THE FLOOR WHEN PRESSURE WAS APPLIED. THE VEHICLE FAILED TO STOP UNTIL THE GEAR WAS SHIFTED INTO THE PARK POSITION IN COMBINATION WITH THE PARKING BRAKE ENGAGED. THE CONTACT REPLACED BOTH REAR BRAKE LINES DUE TO EXTENSIVE RUST CORROSION. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE WAS 148,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10409217June 28, 2011
ELECTRICAL SYSTEM
ON THE IP THE IGNITION KEY IS NOT FUNCTIONAL EVERY ONCE A WHILE AND IT DOES REQUIRE A 10 MINUTES WAIT IN THE VEHICLE WITH THE KEY IN THE IGNITION BEFORE YOU CAN FIRE THE ENGINE. THIS ISSUE BEEN PERSISTING FOR THE LAST 2 YEARS. I DO WONDER IF THIS PROBLEM BEEN EXPERIENCE WITH CHEVY? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10409210June 28, 2011
STEERING
TL* THE CONTACT OWNS A 2007 CHEVROLET IMPALA. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 25 MPH, IN WET CONDITIONS, HE WOULD LOSE CONTROL OF THE STEERING WHEEL. IN SOME CASES, THE STEERING WHEEL WOULD SUDDENLY LOCK, MAKING IT VERY DIFFICULT TO MANEUVER THE VEHICLE. THE DEALER WAS CONTACTED AND AN APPOINTMENT WAS SCHEDULED. THE MANUFACTURER WAS NOT CONTACTED REGARDING THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Chevrolet Impala