Chevrolet Impala Complaints

10,446 consumer complaints on file.

#10417324August 1, 2011
SUSPENSION
THERE WAS NO INCIDENT. THE REAR TIRES WEAR OUT PREMATURELY DUE TO GM'S AKNOWLEDGED REAR SPINDLE ROD DEFECT. EXCESSIVE WEAR ON THE TIRES CREATES A SAFETY HAZARD WITHIN A FEW THOUSAND MILES. GM DEALER (GRAFF CHEVROLET OKEMOS MICHIGAN) REFUSED TO REPAIR EVEN AT MY EXPENSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10416470August 1, 2011
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED ROTORS ON THE VEHICLE WERE WARPED. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THAT THE FAILURE WAS CAUSED BECAUSE THE CONTACTS FOOT REMAINED ON THE BRAKE PEDAL. THE CONTACT STATED THE FAILURE WAS A MANUFACTURERS DEFECT, BECAUSE THEY LIVE IN THE MOUNTAINS AND THE BRAKES ARE USED OFTEN; BUT THE FAILURE NEVER HAPPENED WITH ANY OTHER VEHICLE. THE FAILURE MILEAGE AND CURRENT MILEAGES WAS 28,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10416333July 30, 2011
ELECTRICAL SYSTEM
2004 IMPALA- SECURITY LIGHT WILL COME ON AND CAR WILL NOT START. MUST TURN KEY TO ON POSITION, LET SIT BETWEEN 10 AND 60 MINUTES, TURN KEY OFF AND RESTART, THIS HAPPENS MORE AND MORE. IM PREGNANT AND THIS HAPPENED AND I NEARLY PASSED OUT DUE TO THE HEAT. THIS OCCURS NEARLY EVERY TIME I ATTEMPT TO START VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10416363July 30, 2011
ELECTRICAL SYSTEM
I HAVE A 2009 CHEVROLET IMPALA AND MY KEY IS STUCK IN THE IGNITION. I CAN START THE CAR WITH NO PROBLEM BUT I CANNOT DISENGAGE THE KEY FROM THE IGNITION. I HAVE BEEN ONLINE RESEARCHING THIS PROBLEM AND FOUND THAT THERE ARE QUITE A FEW PEOPLE WHO HAVE HAD THE SAME ISSUE WITH THE IMPALA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10416298July 29, 2011
EXTERIOR LIGHTING
TURN/ HAZARD SIGNALS INTERMITTENLY MALFUNCTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10415492July 28, 2011
TRACTION CONTROL SYSTEM
FOR THE PAST 2 WEEKS MY TRACTION ON LIGHT APPEARS AND WHEN TURNING RIGHT, THE RIGHT FRONT END HESITATES AND BOGS DOWN AND MAKES A WHIRRING NOISE. I THOUGHT IT MIGHT BE MY BRAKES. ONCE LAST WEEK AFTER THIS HAPPENED THE ABS LIGHT APPEARED. I IMMEDIATELY STOPPED AND TURNED THE CAR OFF. WHEN RESTARTING THE LIGHTS DISAPPEARED. THE ABS LIGHT HAS NOT SINCE APPEARED BUT THE TRACTION ON LIGHT AND EFFECTS CONTINUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10415511July 28, 2011
ENGINE AND ENGINE COOLING
THE ENGINE COOLANT TEMPERATURE GAUGE MALFUNCTIONS, WITH WILD SWINGS IN INDICATED TEMPERATURE, INDICATION OF OVERHEATED TEMPERATURE (WHEN COOLANT IS NOT HOT), OR SOMETIMES EVEN NO READING AT ALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10415512July 28, 2011
SUSPENSION:REAR
MY FAMILY WAS TRAVELING TO A FUNERAL DRIVING A 2008 IMPALA AT 75MPH. TIRES WERE PROPERLY INFLATED AND VISUALLY CHECKED FOR WEAR BY GENERAL OBSERVATION.TIRES APPEARED TO HAVE PLENTY OF TREAD AND NO CUPPING. LEFT REAR TIRE DETONATED SENDING TIRE TREAD/BELTS/DEBRIS INTO WHEEL WELL AREA. THIS RIPPED FUEL FILLER ASSEMBLY LOOSE AND SENT IT BELOW CAR WHERE IT TRAILED WITH NO REMAINING FUEL CAP AND FRAYED SENSOR WIRES EXPOSED. CAR WAS BROUGHT TO A SAFE STOP BESIDE INTERSTATE. WHEN TRYING TO MAKE TEMPORARY REPAIRS IT WAS NOTICED THAT OPPOSITE REAR TIRE HAD WEAR DOWN TO STEEL BELTS ON INSIDE TWO INCHES. THE REMAINING TIRE APPEARED ALMOST NEW FROM EXTERIOR VIEW. IT WAS REPLACED ALONG WITH BLOWN TIRE AS THIS TIRE WAS JUST AS DEADLY. REPAIR BY INSURANCE EXCEEDED $4,000. CONTACTED CHEVROLET DEALER WHERE VEHICLE WAS PURCHASED AND HAVE NOT RECEIVED A RESPONSE. I BELIEVE THIS IS A POTENTIALLY DEADLY SERVICE ISSUE THAT NEEDS TO BE ADDRESSED SO THAT REPAIRS TO REAR SUSPENSION CAN BE MADE. MOST PEOPLE ARE DRIVING AROUND TOTALLY UNAWARE THAT THEIR TIRES ONLY APPEAR SAFE. UNLESS THE CAR IS PUT ON A LIFT RACK THE WEAR ISSUE IS NOT OBVIOUS TO THE AVERAGE AUTOMOBILE OWNER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10415561July 28, 2011
EXTERIOR LIGHTING
I HAVE A 2002 IMPALA AND MY TURN SIGNAL WORKS SOMETIMES AND OTHER TIMES IT DOESN'T. MY MOM HAS A CHEVY MALIBU AND HERS WAS DOING THE SAME THING AND THEY RECALLED IT DUE TO DEFECTIVE PARTS SO I LOOKED IT UP ON LINE AND GM HAS RECALLED OTHER MODELS BUT NOT IMPALA. SO I TOOK IT TO A GM LOCATION AND THE GUY TOLD ME THEY KNOW ITS A PROBLEM BUT UNTIL THEY RECALL IT THERE'S NOTHING I CAN DO BUT PAY FOR IT. IT STARTED AT AROUND 98,000 MILES AND I WOULD ALMOST GET HIT WHEN I SLOWED DOWN TO TURN AFTER A WHILE THE PROBLEM WENT AWAY I GUESS ABOUT 135,000 NOW ITS BACK AGAIN IM AT 182,000 AND STILL NO RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10415563July 28, 2011
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL, POWER TRAIN:AUTOMATIC TRANSMISSION
I BOUGHT A 2004 CHEVY IMPALA WITH 76,000 MILE'S ON IT AND I HAVE BEEN HAVING A TON OF PROBLEMS WITH IT EVEN AFTER SPENDING HUNDREDS OF DOLLARS IN SHOP FEES TRYING TO FIX THE PROBLEM'S, THE SPEEDOMETER STICKS OR JUST DOESN'T WORK AT ALL SO I CAN NEVER TELL HOW FAST I'M GOING ALONG WITH THE TEMP. GAUGE SO I CAN'T TELL IF THE CAR IS OVER HEATING OR NOT. THE GAUGE CLUSTER IS FAULTY AND THE GAUGES ONLY WORK WHEN THEY WANT TO. I ALSO HAVE PROBLEMS WITH THE AUTOMATIC TRANSMISSION SLIPPING FROM 1-2, THE HIGH BEAM SWITCH DOESN'T WORK UNLESS YOU HOLD IT AND ANY TIME YOU USE A WINDOW OF HAVE THE REAR WINDOW DEFROST ON THE RADIO IS ALL STATIC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10416037July 27, 2011
SUSPENSION, STEERING
CURRENTLY I HAVE 29103 MILES ON IT.I HAD TOOK IT IN SHOP 2 TIMES COMPLAINING ABOUT PROBLEM W/STEERING ,AND WAS TOLD THIS WAS NORMAL.I KNEW DIFFERENT.NOW THE WARRANTY RAN OUT THE PASSENGER SIDE TIE ROD END WAS COMPLETELY WORN OUT,AND THE DRIVERS SIDE IS BAD ALSO.I'VE CONTACTED CHEVEROLET AND THEY SAID TO TAKE IT TO DEALER AND PAY OF COURSE FOR THEM TO TELL ME A THIRD TIME PROBABLY THAT THIS IS NORMAL.I AM SCARED OF THIS CAR,BUT HAVE NO CHOICE EXCEPT TO DRIVE IT .I BELEIVE THIS CAR SLIP THRU FACTURY INSPECTIONS . AS ALSO ROTORS WAS TURN AT ABOUT 4000 MILES AND AGAIN AT 26000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10415335July 27, 2011
SUSPENSION:REAR
I HAD HEARD ABOUT A RECALL ON THE 20007- 2008 CHEVY IMPALA. IT INVOLVES THE SPINDLE RODS ON THE REAR SUSPENSION. I HAVE A 2007 IMPALA AND THE BAD SPINDLE RODS ARE EFFECTING MY REAR TIRES. I PURCHASED 4 TIRES IN 2009. AS OF TODAY, MY REAR TIRES NEED REPLACING REALLY SOON DUE TO THIS PROBLEM WITH THE SPINDLE RODS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10415926July 27, 2011
STEERING:LINKAGES:ROD:RELAY:CONNECTING, SUSPENSION
2008 CHEVROLET IMPALA. CONSUMER STATES SEVERE PROBLEM WITH TIRES *TGW THE CONSUMER STATED HE HAS SPENT MORE THAN $588.54 ON WHEEL ALIGNMENT CHECKS AND NEW TIRES, NOT KNOWING ABOUT THE SPINDLE ROD PROBLEM. THE CONSUMER ENCOUNTERED SEVERE AND DANGEROUS UNEVEN TIRE WEAR. THE CONSUMER FINALLY REPLACED ALL THE TIRES. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10415157July 26, 2011
TIRES
I HAVE A 2008 CHEVROLET IMPALA AND I AM HAVING A WHEEL ALIGNMENT PROBLEM MY TIRES ARE WEARING UNEVEN. THE CAR ONLY HAS 9830 MILES ON IT .I HAVE HAD A WHEEL ALIGNMENT DONE ON THE CAR AND A TIRE ROTATION DONE AT 8961 MILES . BUT THAT DID NOT HELP MY TIRES ARE STILL WEARING UNEVEN.ADVANTAGE CHEVROLET CHECKED THE CARS ALIGNMENT ON 7/25/2011 THEY SAID THAT THEY CAN NOT FIND A PROBLEM WITH THE CAR .MY TIRES ARE WEARING OUT IN 9000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10415937July 26, 2011
TIRES
2005 CHEVROLET IMPALA. UNIT #1 WAS WESTBOUND ON THE OHIO TURNPIKE. THE LEFT FRONT TIRE BLEW OUT CAUSING THE UNIT TO LOOSE CONTROL. UNIT #1 VEERED OFF THE SIDE OF THE ROADWAY AND STRUCK THE MEDIAN WALL. *LN (OHIO TRAFFIC CRASH REPORT # 10-0390-90)*JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10415189July 26, 2011
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING DOWN A HILL, HE APPLIED THE BRAKES AND THE VEHICLE BEGAN TO VIOLENTLY VIBRATE. THE DEALER REPAIRED THE ROTORS ON MORE THEN ONE OCCASION, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED, BUT DID NOT ASSIST WITH THE REPAIRS. THE VEHICLE WAS NOT TAKEN BACK FOR REPAIR. THE FAILURE MILEAGE WAS 24,504 AND THE CURRENT MILEAGE WAS 34,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10415254July 26, 2011
ENGINE AND ENGINE COOLING:ENGINE
TL* THE CONTACT OWNS A 2005 CHEVROLET IMPALA. THE CONTACT STATED THAT THE INSTRUMENT CLUSTER WOULD READ INACCURATELY, THE VEHICLE WOULD STALL AT ANY TIME, AND SMOKE COULD BE SEEN ENTERING THE VEHICLE THROUGH THE VENTS. THE DEALER DIAGNOSED THAT THERE WAS A FUEL PUMP FAILURE. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED VIA EMAIL, BUT THE CONTACT DID NOT RECEIVE A RESPONSE. THE FAILURE MILEAGE WAS 130,000 AND THE CURRENT MILEAGE WAS 136,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10414905July 24, 2011
TIRES
I HAVE HAD TO REPLACE THE TIRES ON MY 2006 IMPALA 4 TIMES SINCE I BOUGHT IT. I AM CURRENTLY ON THE 5TH SET OF TIRES AFTER ONLY 105,000 MILES. I BUY THE TIRES WITH 50-70 THOUSAND MILE USAGE, YET I HAVE TO REPLACE THEM FOR UNEVEN WEAR EVERY 20-25 THOUSAND MILES, EVEN WITH ROUTINE ROTATIONS AND ALIGNMENT WHEN I SAW THE LAWSUIT ABOUT 2007 AND 2008 IMPALAS, I WAS SHOCKED THAT 2006 WASN'T INCLUDED BECAUSE IT IS THE EXACT SAME PROBLEM I'VE BEEN HAVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10414805July 23, 2011
SUSPENSION:REAR
PREVIOUSLY FILED COMPLAINT IN 10/2009 GM OFFERED $1000 VOUCHER FOR THE PROBLEM. TURNED VEHICLE INTO DEALER IN SEPT 2009. TOLD GM THAT I WOULD MAKE PAYMENTS UNTIL JAN 2010 AND TO PROVIDE A SOLUTION TO MAKING OUR 2008 IMPALA SAFE TO TRANSPORT MY FAMILY. THEY REFUSED TO ADDRESS THE PROBLEM AND THE CAR SAT AT DEALERS UNTIL MAY 2010 WHEN A COLLECTION COMPANY CALLED MY HOME AND I TOLD THEM THE STORY. THEY ASKED WHERE THE CAR WAS AND I TOLD THEM. THEY PUT ME ON HOLD AND CALLED THE DEALER TO CONFIRM. THAT DAY THEY WENT AND PICKED UP THE VEHICLE AND STARTED SENDING COLLECTION NOTICES. I TOLD THEM CAR WAS UNSAFE TO DRIVE. THEY SOLD AT AUCTION AND SENT ME TO A COLLECTION AGENCY FOR THE BALANCE OF $9700. THE CAR RESOLD TO AN UNSUSPECTING CUSTOMER IN NH. GM IS STILL TRYING TO COLLECT THE BALANCE AND HAS OFFERED A COMPROMISE $4800. THESE VEHICLES HAVE KILLED UNSUSPECTING CONSUMERS BUT DOCUMENTATION DOES NOT EXIST?? I AM SURE IF A STUDY WAS DONE ON ALL HIGHWAY /ACCIDENTS/DEATHS CONNECTED TO 2007 & 2008 IMPALAS, REAR TIRE WEAR WOULD BE WELL REPRESENTED. GM SHOULD SMELL THE COFFEE AND RECALL THESE DANGEROUS VEHICLES. IT APPEARS TO BE A SPECIFIC FRAME RUN AND NOT EVERY CHEVY AND BUICK FRAME MANUFACTURERS IN THOSE YEARS. ALL POLICE VEHICLES HAVE BEEN RECALLED AND RETROFITTED TO CORRECT THE REAR ALIGNMENT ISSUE PLEASE HELP PROTECT AMERICAN CONSUMERS AND FORCE GM TO MAKE THIS PROBLEM RIGHT! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10414873July 23, 2011
TIRES, TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS, SUSPENSION:REAR, TRACTION CONTROL SYSTEM, TIRES:TREAD/BELT
WE PURCHASED OUR 2007 IMPALA SS ON 11/17/09 WITH 33,003 MILES ON IT. ON JULY 20, 2011 WHILE DRIVING HOME FROM WORK WITH MY WIFE AND STEPSON ON THE I-94 FREEWAY IN CLINTON TOWNSHIP, MI., THE LEFTSIDE REAR TIRE BLEWOUT. WE NOTICE THAT IT HAD BROKE THE INNER PLASTIC PIECE AND BENT THE MUFFLER TIP AND THERE WAS CLEARLY NO RUBBER LEFT ON THE INSIDE OF THE TIRE ALL YOU SAW WAS WIRES. HAD TO PUT OUR SPARE TIRE ON. TOOK THE CAR INTO THE TIRE SHOP ON JULY 22, 2011 TO HAVE THAT TIRE REPLACED, SERVICE GUY SAID THERE WAS NO RUBBER LEFT ON THE INSIDE OF THE LEFT TIRE IN THE REAR, AND THE WIRES WERE CLEARLY VISIBLE AND SHOWED US THEM, WHICH WE HAD NOTICED WHEN THIS OCCURRED. HE ALSO STATED THAT ON THE REAR RIGHTSIDE THE WIRES WERE SHOWING TOO. WE HAD HIM REPLACE ALL 4 TIRES ON THE VEHICLE. HE ALSO STATED THAT WE HAD BEEN THE 4TH IMPALA THEY HAD REPLACED TIRES ON IN THE PAST WEEK. WHILE ON THE LIFT WE NOTICED THAT THE BACK TIRES WERE SLIGHTLY LEANING OUT, LIKE (/) LEFT SIDE AND (\) RIGHT SIDE, I TOLD HIM THAT I WANT THE TIRES BACK AND HE GAVE THEM TO ME. WE TOOK THEM HOME AND TOOK PICKS OF THEM AND THE BACK OF OUR CAR TO SHOW HOW THE TIRES WERE STILL LEANING OUT, AND ALSO TOOK PICTURES OF WHERE THE PLASTIC HAD BEEN BROKE IN THE WHEEL WELL. THIS HAS HAPPENED IN LESS THAN 20,000 MILE SINCE WE PURCHASED THE VEHICLE. I WENT TO THE DEALERSHIP THAT WE PURCHASED THE VEHICLE FROM AND TOLD THE SERVICE GUY WHAT HAD HAPPENED, HE STATED THAT THERE WAS NO RECALL AS OF YET ON THIS PROBLEM BUT THAT OTHER PEOPLE HAD CAME IN WITH THE SAME COMPLAINTS, THAT I SHOULD GET AHOLD OF GM AND SEE WHAT THEY SAY. HE TOLD ME THAT HE WAS AWARE OF THE POLICE VEHICLE THAT HAD BEEN RECALLED BUT AS OF YET KNEW NOTHING ABOUT ALL OTHERS. HE STATED THAT HE WISHED HE COULD DO SOMETHING FOR US BUT THERE WAS NOTHING HE COULD DO. WHEN IS GM GONNA DO SOMETHING ABOUT THIS? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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