Chevrolet Impala Complaints

10,446 consumer complaints on file.

#10442010January 1, 2012
ELECTRICAL SYSTEM
THIS CAR FIRST FAILED TO START IN MAY OF 2010. SINCE THEN, IT HAS REPEATEDLY LEFT US DOWN, AND WE AND MECHANICS HAVE TRIED VARIES FIXES. USUALLY THE CAR WILL START AFTER A TEN MINUTE SESSION OF HAVING THE KEY TURNED ON, THEN OFF FOR FIVE SECONDS. MOST TIMES AFTER THAT, IT DOES START. HOWEVER, THIS IS BECOMING UNTENABLE. AFTER CHECKING ONLINE, I FIND THAT I AM ONE OF THOUSANDS OF PEOPLE HAVING THE SAME PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10441920December 31, 2011
SEATS, VISIBILITY
MY COMPLAINT WITH THIS VEHICLE IS VISIBILITY CAUSED BY THE REAR HEADRESTS WHEN USING THE REAR VIEW MIRROR. GM BUILT THE BACK SEAT WITH 3 LARGE HEADRESTS "WHICH CANNOT BE REMOVED" THAT BLOCKS ALMOST THE ENTIRE REAR WINDOW. WHEN DRIVING THE CAR, THE MOST I CAN SEE IN THE REAR VIEW MIRROR IS THE TOPS OF THE CAR(S) BEHIND ME, SOMETIMES NOT THAT MUCH. WHEN BACKING UP, YOU HAVE TO LOOK AROUND ALL THREE BACK HEADRESTS IN ORDER NOT TO HIT SOMEONE OR SOMETHING. THESE BACK SEAT HEADRESTS CAN BE REPLACED BY BUYING THE 2012 IMPALA HEADREST COMPONENTS FROM GM WHICH COST AT LEAST $400.00 JUST FOR THE 3 PARTS NEEDED. I FEEL LIKE GM SHOULD BE REQUIRED TO REPLACE THE BACK SEAT HEADRESTS DUE TO THE HAZARD POSED BY THE HEADRESTS. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10441928December 31, 2011
WHEELS, SUSPENSION, TIRES
BOUGHT 2006 IMPALA LT USED IN JUNE 2009 WITH 41,000 MILES REPLACED THE FACTORY TIRES DIDN'T LIKE THE WAY THEY RODE. STARTED HEARING A GRINDING NOISE THAT GOT LOUDER WITH ACCELERATION MECHANIC SAID ALL FOUR TIRES WERE BAD WEARING ON THE INSIDE. THE TIRES ONLY HAVE 21,000 MILES ON THEM AND MOST OF MY TIRES LAST ME 40,000 MINIMUM. DID SOME ONLINE RESEARCH FOUND NUMEROUS COMPLAINTS ABOUT PREMATURE WEAR FOR TIRES ON CHEVY IMPALAS. LOOKING AT ANOTHER $500 + FOR BRAND NEW TIRES IF THE PLACE I BOUGHT THEM DOESN'T UPHOLD THE WARRANTY WHICH IS FOR 50,000 MILES/5 YEARS. I REALLY LIKE THIS CAR BUT THERE A NUMEROUS PROBLEMS MAJOR AND MINOR GM NEEDS TO FOCUS MORE ON QUALITY. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10441956December 31, 2011
ELECTRICAL SYSTEM
2005 CHEVY IMPALA. FIRST HAD AN ELECTRICAL PROBLEM WITH THE ABS BRAKE SYSTEM. TRACTION CONTROL FEATURE WOULD ENGAGE WHENEVER THE BRAKE WAS APPLIED. THIS OCCURRED AT 30,000 MILES. DEALER WARRANTED THIS. AT ABOUT 80,000 MILES THE DISPLAY PANEL INDICATED ERRONEOUS PROBLEMS, IE. TRUCK OPEN WHEN NOT. THE LIGHTS WOULD FLASH OFF AND ON INDICATING ALL KINDS OF ISSUES WHEN NONE EXISTED. ALSO THE SPEEDOMETER BEGAN TO WORK ERRATICALLY. THE SPEEDOMETER WOULD INDICATE SPEEDS OF 30-60 MPH HIGHER THAN ACTUAL DRIVING SPEED. TURNING THE CAR OFF/ON WOULD GRADUALLY LOWER AND RESET THE SPEEDOMETER. THIS OCCURS RANDOMLY WITH NO REAL PATTERN. SEEMS TO BE ELECTRICAL IN NATURE. ALSO COULD PRESENT A SAFETY ISSUE. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10441778December 30, 2011
SERVICE BRAKES, HYDRAULIC, TRACTION CONTROL SYSTEM
TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT STATED THAT THE TRACTION CONTROL AND THE ABS LIGHT ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHERE THE ABS HUB ASSEMBLY WAS REPLACED, BUT THE FAILURE WAS NOT CORRECTED. THE TRACTION CONTROL AND THE ABS WARNING LIGHTS CONTINUED TO ILLUMINATE INTERMITTENTLY. THE VEHICLE WAS NOT FURTHER REPAIRED. THE FAILURE MILEAGE WAS 85,000 AND THE CURRENT MILEAGE WAS 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10441694December 29, 2011
ELECTRICAL SYSTEM
THE SPEEDOMETER HAS GONE HAYWIRE. YOU CANNOT TELL HOW FAST YOU ARE GOING. THE RPM GAUGE IS GOING HAYWIRE AS WELL. IT JUMPS ALL OVER THE PLACE. TOOK THE CAR TO THE DEALERSHIP BUT WOULDN'T YOU KNOW IT THE WARRANTY EXPIRED WITH NO WRITTEN NOTICE FROM WARRANTY COMPANY. THE CLUSTERS ARE THE ROOT OF ALL THE PROBLEMS AND CHEVROLET NEEDS TO RECALL TO REPAIR THE ISSUES DESCRIBED. ANOTHER ALARMING PROBLEM WITH THE 2005 CHEVY IMPALA I OWN IS WHAT IS CALLED THE PASSLOCK PROTECTION. IT ALSO DOES NOT WORK AT TIMES AND I HAD TO FIND OUT WAYS TO BYPASS THE PASSLOCK ON YOUTUBE. THIS COULD TURN INTO A DANGEROUS SITUATION IF YOU NEED TO START YOU CAR IN AN EMERGENCY AND YOU CANT BECAUSE THE PASSLOCK WILL NOT LET YOU TURN ON THE CAR. SOMETIMES YOU HAVE TO WAIT TEN MINUTES WITH THE KEY IN A CERTAIN POSITION. THAT IS TOTALLY NOT ACCEPTABLE. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10441700December 29, 2011
ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING, VEHICLE SPEED CONTROL, POWER TRAIN, FUEL SYSTEM, GASOLINE
THE SPEEDOMETER JUST STOPPED WORKING, THE TRANSMISSION SHIFT HARD BUT WHEN YOU SHUT OFF THE ENGINE AND START IT BACK UP IT STOPS SHIFTING HARD, AND THE CAR STALLS. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10441448December 28, 2011
STEERING, FUEL SYSTEM, GASOLINE
TL- THE CONTACT OWNS A 2005 CHEVROLET IMPALA. THE CONTACT WAS DRIVING 30 WHEN THE STEERING WHEEL SEIZED AND BECAME DIFFICULT TO MANEUVER. THE CONTACT ALSO STATED THAT AT ENGINE STARTUP, THE SMELL OF FUEL EMITTED INSIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO BOTH A PRIVATE MECHANIC AND THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 70,000 AND THE CURRENT MILEAGE WAS 83,000. KMJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10441513December 28, 2011
STEERING
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT STATED THAT THE STEERING WHEEL SEIZED AND COULD NOT BE UNLOCKED. THE CONTACT EXPERIENCED THE FAILURE THREE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BU THE VEHICLE WAS NOT REPAIRED. THE CURRENT MILEAGE WAS 52,000 AND THE FAILURE MILEAGE WAS 45,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10441557December 28, 2011
ENGINE AND ENGINE COOLING
MY IMPALA STOPS RUNNING WHILE IM DRIVING ON OR OFF THE FREEWAY BUT ESPECIALLY WHEN IM DRIVING AT A SPEED OF 55 TO 65MPH WHEN ON FREEWAY WITHOUT WARNING, THE ENGINE LIGHT COMES AND POWER STEERING IS LOST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10441559December 28, 2011
STEERING
MY 2006 CHEVROLET IMPALA WITH 37000 MILES ON THE ODOMETER HAS HAD A CRACKING NOISE IN THE STEERING LIKE YOU WOULD GET IF THERE WAS A LOOSE CONNECTION IN THE STEERING MECHANISM. IT IS NOTICED MORE AT VERY SLOW SPEEDS THEN AT FAST SPEED. IT IS ALSO QUITE NOTICEABLE IF YOU ARE JUST CREEPING ALONG AND TAPPING THE BRAKE PEDAL. THIS SITUATION HAS BEEN PRESENT FOR THE LAST NINE MONTHS. I HAVE NOT HAD A DEALER LOOK AT THIS PROBLEM. THE CAR HAS NOT BEEN IN A ACCIDENT DURING THIS TIME NOR HAS THERE BEEN AN INJURY DUE TO THIS PROBLEM. AFTER READING OTHER REPORTS CONCERNING THE 2006 IMPALA STEERING. I STRONGLY FEEL THAT RECALL SHOULD BE IN ORDER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10441275December 27, 2011
STEERING
CONSEQUENCE: A BROKEN STEERING KNUCKLE COULD RESULT IN LOSS OF STEERING CONTROL AND A POSSIBLE CRASH WITHOUT WARNING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10441081December 23, 2011
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START INTERMITTENTLY AFTER DRIVING A SHORT DISTANCE. WHEN THE FAILURE OCCURRED, THE SECURITY WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE DEALER INFORMED THE CONTACT THAT THE PASS LOCK 2 FUNCTION HAD A FAILED PASS LOCK SENSOR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE. NO REPAIRS WERE PERFORMED. THE CURRENT MILEAGE WAS 127,000 AND THE FAILURE MILEAGE WAS 115,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10440929December 22, 2011
SERVICE BRAKES, HYDRAULIC
ABS SYSTEM LIGHT ALWAYS COMING ON,WHEN DRIVING ON THE ROAD. REPLACE ABS SENOR AND NEW BRAKE SHOE, AND LIGHT STILL ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10440938December 22, 2011
SERVICE BRAKES, HYDRAULIC
THIS VEHICLE IS VERY DIFFICULT TO MAINTAIN CONTROL WHEN APPLYING THE BRAKES DUE TO THE WARPING OF THE ROTORS. AFTER RESEARCHING INFORMATION ON THE ROTORS TO A 2009 CHEVY IMPALA LT, I SEE THAT THERE ARE MANY COMPLAINTS ABOUT CONSTANTLY REPLACING THEM ON THIS VEHICLE. AT FIRST I THOUGHT IT WAS MY BRAKES, BUT AFTER PAYING THAT "OVER-THE-HEAD PRICE AT THE DEALERSHIP" TO INSPECT FURTHER, MY SUSPICION LED ME TO BELIEVE THAT IT COULD HAVE SOMETHING TO DO WITH MY ROTORS; THE FINDINGS WERE THAT IT WAS INDEED MY ROTORS AND NOT JUST 1, BUT ALL FOUR. SOMETHING HAS TO BE DONE ABOUT THIS BECAUSE NO ONE SHOULD HAVE TO CONSTANTLY REPLACE ROTORS, DUE TO SOME POOR ENGINEERING ON CERTAIN COMPONENTS. I ALMOST GOT INTO 3+ ACCIDENTS TRYING TO APPLY MY BRAKES WHEN DRIVERS DECIDED THAT THEY WERE GOING TO ENGAGE IN POOR, LIFE-THREATENING JUDGMENTS. APPLYING THE BRAKES TO THESE EASILY WARPED ROTORS, EVEN WHEN COMING DOWN FROM A SPEED OF 50, CAUSES THE PEDAL, STEERING, AND ENTIRE CAR TO SHAKE AS IF THERE WAS AN EARTHQUAKE OR YOU ARE BASICALLY LIKE FRED FLINSTONE AND USING YOUR FEET ON THE ROADWAY AS OPPOSE TO YOUR ENGINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10440981December 22, 2011
STEERING
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT THE STEERING WHEEL SEIZED WHILE MAKING A LEFT TURN AT 20 MPH. THE VEHICLE WAS DRIVEN TO A LOCAL MECHANIC WHO INSPECTED THE FAILURE AND ADVISED THE CONTACT THAT THE RACK AND PINION NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10440982December 22, 2011
VISIBILITY
TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT STATED THAT THE THREE REAR HEADREST WERE ELEVATED TOO HIGH AND THE CONTACT WAS UNABLE TO SEE OUT OF THE REAR WINDOW. THE CONTACT STATED THAT THE HEAD RESTS SHOULD BE LOWERED OR THE VEHICLE SHOULD HAVE COME EQUIPPED WITH A BACK-UP CAMERA. THE FAILURE MILEAGE WAS 21,000 AND THE CURRENT MILEAGE WAS 22,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10440866December 21, 2011
SEATS
TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT STATED THAT THE REAR SEAT HEADRESTS WERE SITTING TOO HIGH, OBSCURING HER VISION OF THE ROADWAY WHEN ATTEMPTING TO CHANGE LANES OR REVERSE. THE CONTACT WAS UNABLE TO SEE ANYTHING BEHIND THE VEHICLE DUE TO THE OBSTRUCTION. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY ADVISED THE CONTACT THAT THE HEAD RESTS WERE DESIGNED IN A SPECIFIC MANNER AND COULD NOT BE REDESIGNED. THE MANUFACTURER WAS CONTACTED BUT THEY OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 7,500. UPDATED 04/10/12*LJ UPDATED 04/11/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10440599December 20, 2011
SUSPENSION
I HAVE HAD TO REPLACE THE REAR TIRES ON MY CHEVROLET IMPALA TWICE IN UNDER 20,000 MILES DUE THE REAR SUSPENSION SPINDLES BEING WORN. THE DISCOUNT TIRE REPRESENTATIVES REPORT THAT THEY SEE AT LEAST TWO IMPALAS A WEEK WITH THE SAME. PROBLEM. ONLY REPLACED IN POLICE IMPALAS.. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10440628December 20, 2011
SUSPENSION:FRONT:WHEEL BEARING
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT STATED THAT ALL FOUR TIRES WERE REPLACED NUMEROUS TIMES WITHIN THE LAST TWO YEARS. THE DEALER REPLACED THE FRONT WHEEL BARRING, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 24,000 AND THE CURRENT MILEAGE WAS 44,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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