Chevrolet Impala Complaints

10,446 consumer complaints on file.

#10654354December 2, 2014
ELECTRICAL SYSTEM
2012 CHEVROLET IMPALA IGNITION SWITCH PROBLEM. *MW THE CONSUMER STATED WHAT GM SUGGESTED TO HAVE NO MORE THAN ONE KEY ON THE RING. SHE STATED THAT WAS NOT A FIX. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10661557December 2, 2014
ENGINE
I WENT TO START MY CAR, WHICH HAD BEEN PARKED IN MY DRIVEWAY FOR A COUPLE DAYS, AND WHEN I TURNED THE KEY I HEARD A LOUD POP AND INSTANTLY SAW SMOKE COMING FROM UNDER THE HOOD. WITHIN MINUTES THE HOOD TURNED COLORS AND FLAMES STARTED TO SHOOT OUT. THE WHOLE ENGINE COMPARTMENT BURNED UNTIL THE FIRE DEPARTMENT RESPONDED AND PUT THE FIRE OUT. *JS
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10661580December 2, 2014
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE AT A STOP LIGHT WITH THE BRAKES APPLIED, SEVERAL WARNING LIGHTS ILLUMINATED INCLUDING THE ENGINE POWER REDUCTION AND TRACTION CONTROL LIGHTS. THE CONTACT INDICATED THAT THE VEHICLE SUDDENLY EXPERIENCED UNINTENDED ACCELERATION AND TRAVELED INTO A BUSY INTERSECTION, CRASHING INTO A SECOND VEHICLE. NO INJURIES WERE REPORTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE INCIDENT. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 100,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10661381December 1, 2014
INTERIOR LIGHTING
INTERIOR LIGHTS WON'T SHUT OFF WHEN THEY SHOULD. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10654373December 1, 2014
ELECTRICAL SYSTEM
2000 CHEVROLET IMPALA. CONSUMER RECEIVED A RECALL NOTICE FOR THE VEHICLE AND WOULD LIKE A REFUND FOR PAYING FOR THE IGNITION LOCK CYLINDER.*SS THE CONSUMER STATED THE VEHICLE STALLED IN THE MIDDLE OF TRAFFIC. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10661419December 1, 2014
ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL
WHEN I STARTED MY VEHICLE, THE SERVICE TRACTION CONTROL MESSAGE APPEARED. ALSO, THE CHECK ENGINE LIGHT AND REDUCED ENGINE POWER MESSAGE. DURING MY DRIVE TO WORK I COULD NOT GO BEYOND 40MPH OR 2RPM. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10661440December 1, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 CHEVROLET IMPALA. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10661467December 1, 2014
EXTERIOR LIGHTING
WHILE DRIVING ON INTERSTATE 78 AT 60 MPH I ATTEMPTED TO SWITCH FROM LOW BEAM TO HIGH BEAM. ASI DID THAT, I LOST ALL LIGHTS. I JIGGLED THE HIGH BEAM SWITCH AND THE LIGHTS CAME BACK ON. THIS HAS HAPPENED SEVERAL TIMES SINCE THEN. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10661301November 30, 2014
ELECTRICAL SYSTEM
AFTER RECEIVING A RECALL NOTICE FOLLOWED BY AN ADVISEMENT THE REPAIR PART(S) WERE IN I TOOK MY VEHICLE TO THE DEALER WITH THE BELIEF THAT THE IGNITION SWITCH WAS GOING TO BE REPAIRED OR REPLACED. AIRPORT CHEVROLET-MEDFORD, OREGON. ALL THAT WAS DONE WAS THE SIZE OF THE KEY RING HOLE ON THE KEYS WERE REDUCED. WAS THIS AN ACCEPTABLE FIX FOR THE IGNITION SWITCH PROBLEM, AND IF SO, WHY WAS THAT NOT MENTIONED ON ANY OF THE TV NEWS COVERAGE LIKE IGNITION SWITCH REPLACEMENT WAS? THANK YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10661367November 30, 2014
SERVICE BRAKES, TRACTION CONTROL SYSTEM
MY SERVICE TRACTION SYSTEM AND ABS LIGHT STAYS ON CONSTANTLY WHEN I AM DRIVING. I DON'T KNOW WHAT KIND OF PROBLEM THIS IS COULD YOU POSSIBLY TELL ME SOME INFORMATION AND IF THERE'S A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10661257November 29, 2014
POWER TRAIN
TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. THE CONTACT STATED THAT WHEN DEPRESSING THE ACCELERATOR PEDAL, THERE WAS AN ABNORMAL NOISE AND THE VEHICLE HESITATED TO ACCELERATE. IN ADDITION, AN UNKNOWN WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 54,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10661291November 29, 2014
ELECTRICAL SYSTEM, POWER TRAIN, STEERING
FIRST, I HAD TO REPLACE THE RACK AND PINION STEERING. COULD HAVE BEEN THE STEERING KNUCKLE, DON'T KNOW. THEN, I WAS DRIVING ABOUT DUSK AND THE LOW BEAMS WENT DARK. THE CAR HAS AN AUTOMATIC SWITCH THAT MOVES THE HEADLIGHTS FROM DAYTIME MODE TO NIGHTTIME. LOCAL MECHANIC CALLED THE GM DEALER AND SPOKE WITH A GM MECHANIC. THE GM MECHANIC TOLD HIM THE TURNSTALK ASSEMBLY WAS DEFECTIVE AND THAT THEY FREQUENTLY REPLACED THEM ON IMPALAS. I PAID FOR BOTH REPAIRS OUT OF POCKET. THEN, THE HEATER WOULD ONLY WORK ON THE PASSENGER SIDE; HEATER BLEND DOOR ON DRIVER'S SIDE WAS DEFECTIVE. RECENTLY, I HAD THE HEATER BLEND DOOR REPAIRED AT MY EXPENSE. THEN, I HAD THE TRANSMISSION REBUILT AT MY EXPENSE. GM WOULD NOT ASSIST WITH ANY OF THESE REPAIRS EVEN THOUGH SERVICE BULLETINS EXISTED ON ALL OF THESE ISSUES. LOOKING AT ONLINE DISCUSSION BOARDS FOR THIS CAR I FOUND ALL OF THESE ISSUES WITH NUMEROUS OWNERS. THE TRANSMISSION WOULD SLIP WHEN GOING FROM FIRST TO SECOND GEAR AND THEN BEGAN BUMPING IN OTHER OWNERS. WHAT A LEMON THIS CAR HAS BECOME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10661070November 26, 2014
ENGINE
SOMETIMES WHEN CAR IS PLACED IN PARK THE KEY WILL NOT TURN TO OFF IT JUST STAYS IN ACC YOU HAVE TO PUT THE CAR IN DRIVE AGAIN AND THEN TRY TO PLACE IT IN PARK AGAIN. ANOTHER PROBLEM I AM HAVING NOW IS THE KEY WILL NOT TURN WHEN PLACED IN IGNITION AND THE BRAKE PEDAL CAN NOT BE PUSHED AND THE CAR CAN NOT MOVE OUT OF PARK SO MY CAR IS STUCK ON A LOT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10660782November 25, 2014
VEHICLE SPEED CONTROL, STEERING
TL* THE CONTACT OWNED A 2004 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE INDEPENDENTLY ACCELERATED TO APPROXIMATELY 70-80 MPH THEN SEIZED WITHOUT WARNING. AS A RESULT, THE VEHICLE LOST POWER STEERING CAUSING THE VEHICLE TO CRASH INTO A GUARDRAIL. THE CONTACT SUSTAINED A CRACKED OR BROKEN RIB, WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A SALVAGE YARD AND WAS DEEMED DESTROYED. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM) AFTER THE CRASH. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10660790November 25, 2014
ELECTRONIC STABILITY CONTROL (ESC)
MY STABILITY AND TRACTION CONTROL IS DEFECTIVE CAUSE THE CAR TO GO IN TRACTION MODE WHILE DRIVING. I PURCHASED THE CAR IN JULY AND HAVE BEEN HAVING THIS PROBLEM EVERY SINCE BACK AND FORTH TO THE DEALERSHIP. READ SEVERAL REPORTS WITH THIS PARTICULAR PROBLEM WITH THIS CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10660803November 25, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 CHEVROLET IMPALA. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM) AND STATED THAT THE PARTS NEEDED WERE NOT AVAILABLE FOR SEVERAL MONTHS. THE DEALER WAS UNABLE TO PROVIDE A SPECIFIC DATE WHEN THE PARTS WOULD BECOME AVAILABLE. THE CONTACT CALLED FOR SEVERAL WEEKS AND WAS UNABLE TO RECEIVE ANY RESPONSE FROM THE DEALER. THE MANUFACTURER WAS CONTACTED TO DETERMINE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10660820November 25, 2014
EXTERIOR LIGHTING:TURN SIGNAL
TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE CONTACT STATED THAT THE TURN SIGNALS FAILED TO WORK. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE MULTI FUNCTION SWITCH NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 180,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10653343November 25, 2014
AIR BAGS, ELECTRICAL SYSTEM
2005 CHEVROLET IMPALA CONSUMER IS CONCERNED ABOUT AIR BAGS AFTER HITTING A DEER AND THEY DID NOT DEPLOY AND THE SECURITY LIGHT CAME ON. *CN THE DEALER INFORMED THE CONSUMER, THE IGNITION SWITCH AND CYLINDER NEEDED TO BE REPLACED. THE CONSUMER THEN WENT TO A REPAIR SHOP, TO HAVE THE WORK DONE. A SHORT TIME LATER, THE AIR BAG LIGHT ILLUMINATED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10660984November 25, 2014
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
DRIVING DOWN THE ROAD WITH MY HIGH BEAMS ON, MY HEADLIGHTS WENT OUT COMPLETELY. MY LOW BEAMS WORK OK BUT IF I USE HIGH BEAMS THEY RANDOMLY GO OUT. THIS IS THE SECOND GM VEHICLE I HAVE HAD WITH THIS PROBLEM. THE MECHANIC AT THE GM DEALERSHIP SAID 4 OF HIS 6 FAMILY MEMBERS HAVE HAD SAME PROBLEM. A FORMER CO-WORKER HAD SAME PROBLEM. I CONTACTED GM AND WAS TOLD MY CAR WAS TO OLD FOR THEM TO FIX IT... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10660987November 25, 2014
ELECTRICAL SYSTEM
THE CAR WON'T START SECURITY LIGHT FLASHES. I USUALLY HAVE TO LEAVE IT IN THE ON POSITION FOR ABOUT 10 MINUTES THEN BACK TO ACCESSORY FOR TEN SECONDS THEN TO ON POSITION FOR TWO SECONDS THEN MOSTLY IT WILL START OTHER TIMES IT CAN TAKE UP TO FOUR ATTEMPTS. FROM WHAT I READ ONLINE TODAY THIS CAR IS AND HAS BEEN A LEMON FROM DAY ONE AS SOON AS IT ROLLED OFF THE ASSEMBLY LINE... I'LL NEVER BUY CHEVY AGAIN... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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