Chevrolet Impala Complaints (2010)

442 consumer complaints on file.

#10670500January 6, 2015
UNKNOWN OR OTHER
RECENTLY I TOOK MY 2010 CHEVY IMPALA TO BE SERVICED FOR A LOUD TICKING NOISE COMING FROM THE DASH BOARD BY THE AIR CONDITIONER VENTS, BY RESEARCHING A LITTLE BEFORE I TOOK IT IN TO BE SERVICED IT WAS SAID TO BE A KNOWN PROBLEM FOR SEVERAL YEARS IN THESE CARS. I THINK THIS SHOULD BE A RECALL. I EXPLAINED THAT TO HIM AND HE SAID BECAUSE IT IS NOT A SAFETY ISSUE IT IS NOT CONSIDERED FOR RECALL. I DISAGREE THE TICKING COMES OUT OF KNOW WHERE IT IS LOUD AND DOES NOT STOP IT COULD DRIVE SOMEONE INSANE NOT TO MENTION CAUSE AN ACCIDENT BECAUSE YOU ARE TRYING ANYTHING AND EVERYTHING TO GET IT TO STOP . SOMETIMES IT DOES BUT THEN STARTS RIGHT UP AGAIN VERY STRESSFUL TO SAY THE LEAST ESPECIALLY WHEN IT HAPPENS WHILE YOU ARE DRIVING. I FEEL THAT CHEVROLET SHOULD HAVE HAD THIS KNOWN ACTUATOR PROBLEM RECALLED AND FIXED SEVERAL YEARS AGO WHEN THEY KNEW AND STILL KNOW THAT IT IS A PROBLEM.IN MY OPPINION IT IS A SAFETY ISSUE THE LOUD TICKING COMES OUT OF KNOW WHERE SOMETIMES WHEN YOU ARE DRIVING IT SCARES AND STARTLES YOU.IT POTENTIALLY CAN CAUSE AN ACCIDENT.THIS HAS BEEN GOING ON FOR YEARS I THINK CHEVEROLET SHOULD BE HELD REPONSIBLE FOR THIS DEFECT AND NOT MAKE THE CONSUMER PAY FOR THEIR PROBLEM WITH THIS CAR THAT HAS BEEN SINCE ATLEAST 2008 AND IS STILL NOT FIXED .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10669438January 1, 2015
POWER TRAIN
FOR THE LAST FEW MONTHS OFF AND ON MY CHEVY IMPALA HAS STARTING JERKING AFTER TAKING OFF EVEN IF I BARELY PRESS THE GAS PEDAL. IT'S LIKE IT'S STUCK IN GEAR WHEN DRIVING NOT SHIFTING BUT THEN IT DRIVES NORMALLY. I ALMOST GOT REAR ENDED BECAUSE AFTER A STOP AT A LIGHT I STARTED TO TAKE OFF BUT IT HESITATED AND JERKED. HAVE BEEN TALKING TO OTHER CHEVY IMPALA OWNERS EVEN SOME OF THE PREVIOUS GENERATIONS AND THE SAME ISSUE HAS OCCURED WITH THEM ALSO. THIS NEEDS TO BE LOOKED INTO YOU PAY GOOD MONEY FOR A VEHICLE YOU EXPECT IT TO PERFORM AS IT'S SUPPOSE TO. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10661755December 31, 2014
ELECTRICAL SYSTEM
2010 CHEVROLET IMPALA IGNITION DESIGN ISSUE CW THE CONSUMER STATED THE MODIFICATION WAS DONE IN A TIMELY AND COST-FREE MANNER. HOWEVER, THE SOLUTION DID NOT ADDRESS THE MECHANICAL ISSUE OF THE IGNITION DESIGN. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10669357December 31, 2014
ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE FAILED TO ACCELERATE AND JERKED FORWARD AS THE ELECTRONIC STABILITY CONTROL AND ABS WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN INFORMED THAT THE VEHICLE WAS FUNCTIONING AS DESIGNED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10668290December 26, 2014
POWER TRAIN
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE HESITATED TO ACCELERATE AFTER A COMPLETE STOP. ADDITIONALLY, THE GEARS WERE DIFFICULT TO SHIFT AND EXCESSIVE FORCED WAS REQUIRED IN ORDER TO SHIFT GEARS. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT AN UNKNOWN SUBSTANCE SPILLED AROUND THE GEARS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10660649December 23, 2014
STEERING, SERVICE BRAKES, HYDRAULIC
2010 CHEVROLET IMPALA. CONSUMER STATES THERE'S A BIG SAFETY PROBLEM WITH HIS BRAKES AND STEERING WHEN DRIVING DOWN LONG HILLS. *TA THE CONSUMER HAD NO CONTROL OVER THE STEERING. ALSO, THE ROTORS WERE REPLACED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10663336December 10, 2014
ENGINE, ELECTRONIC STABILITY CONTROL (ESC), AIR BAGS, POWER TRAIN
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT THE CHECK ENGINE AND STABILITY CONTROL WARNING LIGHTS ILLUMINATED. THE CONTACT MENTIONED THAT THE VEHICLE HESITATED TO ACCELERATE. THE CONTACT WOULD HAVE TO RESTART THE VEHICLE IN ORDER FOR IT TO RESUME NORMAL OPERATION. IN ADDITION, THE AIR BAG WARNING LIGHT WOULD ILLUMINATE SPORADICALLY. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000. UPDATED 3/12/15*CN UPDATED 03/26/15.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10658488December 9, 2014
ELECTRICAL SYSTEM
2010 CHEVROLET IMPALA RECALL ON IGNITION. THE PARTS WERE NOT AVAILABLE. *MW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10653313November 20, 2014
ELECTRICAL SYSTEM
2001 CHEVROLET IMPALA QUIT AT 30 MPH *CW THE CONSUMER STATED ON TWO OTHER OCCASIONS, THE VEHICLE WOULD NOT START. THE DEALER REPLACED THE IGNITION. AFTER THE IGNITION WAS REPLACED, THE VEHICLE CONTINUED TO SHUT OFF. THE CONSUMER FINALLY TRADED THE VEHICLE I 2011. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10659235November 19, 2014
ENGINE
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. WHILE DRIVING 60 MPH,THE SERVICE STABILI TRACK CONTROL AND ENGINE POWER REDUCED WARNING INDICATORS ILLUMINATED. THE VEHICLE STALLED. THE FAILURE OCCURRED NUMEROUS TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 71,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10659301November 19, 2014
POWER TRAIN, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT THE GEARS WERE DIFFICULT TO SWITCH WHEN THE VEHICLE STARTED. WHEN THE ENGINE WARMED, THE FAILURE WAS NOT EXPERIENCED. ALSO, THE KEY WAS DIFFICULT TO REMOVE FROM THE IGNITION AT TIMES. THE FAILURES RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10659107November 18, 2014
POWER TRAIN, ELECTRICAL SYSTEM, STEERING
THIS HAS HAPPENED ON NUMEROUS OCCASIONS. WHILE DRIVING MY VEHICLE WILL TURN OFF. SOMETIMES ME VEHICLE WILL HAVE TROUBLE STARTING. TURNING THE KEY WILL NOT ENGAGE THE STARTER, THERE WILL BE NO ATTEMPT OF THE MOTOR TO TURN OVER. THIS CONTINUES TO HAPPEN EVEN AFTER THE REMOVAL OF ALL KEY RINGS FROM THE IGNITION KEY. TODAY (11/18/14), MY IMPALA DIED WHILE DRIVING AND THE ENGINE LIGHT TURNED ON. THE CODE STATED THAT THERE WAS A FAULTY IGNITION SWITCH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10654940November 14, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT THE KEY BECAME LODGED IN THE IGNITION. THE VEHICLE WAS TAKEN TO THE DEALER TO HAVE REPAIRS PERFORMED UNDER NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE TECHNICIAN WAS UNABLE TO REPAIR THE VEHICLE SINCE THE KEY WAS STILL STUCK IN THE IGNITION SWITCH. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 130,600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10654310November 12, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT THE IGNITION FAILED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 81,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10654561November 12, 2014
ELECTRONIC STABILITY CONTROL (ESC)
WHEN I BROUGHT THE CAR IS STARTED BURNING ALOT OF GAS . I DIDN'T KNOW THE CAR HAVE BEEN RECALL BY THE DEALERSHIP GM CORP. UNTIL AFTER A FEW MONTHS LIKE NOV 10, 2014. WHEN THE LOCAL DEALERSHIP BMG SOLD ME THE CAR ,, THEY DIDN'T TELL ME OF ANY DEFECT REGARDING THIS CAR. IT HAD TO BE BALANCE AND ALIGNED ALL THE TIME WITH TIRE,TIRE WHEELER PART BROKEN , STEERING WHEEL WON'T TURN BEFORE CRACKING THE CAR. ELEC WIRING NEEDED FIXING TO STOP THE TRICKING IN THE DASH BOARD OF THE CAR. AIR BAGS DEPLOYED AND WHEN TURNING THE STIRRING WHEEL A LOUD CRACK IN FRONT OF THE CAR OF WHEEL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10652695November 5, 2014
ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN
DRIVING ON HIGHWAY WHEN CHECK ENGINE LIGHT CAME ON FOLLOWED BY ALTERNATING "SERVICE STABILITRAK" "SERVICE TRACTION CONTROL" "REDUCED ENGINE POWER" MESSAGES. ADDITIONALLY, WHILE DRIVING THE TRANSMISSION BEGAN TO SHIFT HARD FROM FIRST TO SECOND. BY THE TIME I GOT HOME AND PARKED IN THE GARAGE (APPROXIMATELY 3 MILES FROM START OF INCIDENT), THE VEHICLE WAS MAKING A LOUD CLANGING NOISE. VEHICLE DELIVERED TO KOOL CHEVROLET IN GRAND RAPIDS MICHIGAN ON 11/4/14. THEY HAVE HAD THE VEHICLE SINCE. THE ONLY THING THEY HAVE FOUND IS THAT THE COMPUTER INDICATES THE CODES WENT OFF WHILE THE CAR WAS PARKED. OTHERWISE, THEY CANNOT DUPLICATE PROBLEM. I AM WORRIED ABOUT DRIVING THE VEHICLE AND THIS INCIDENT HAPPENING AGAIN. I DO A LOT OF HIGHWAY DRIVING AND THE SUDDEN REDUCTION IN SPEED IS A HAZARD AND COULD LEAD TO AN ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10652828November 5, 2014
ELECTRONIC STABILITY CONTROL (ESC)
I OWN A 2010 CHEVROLET IMPALA. I STARTED MY CAR AND IT WAS SPUTTERING AND KNOCKING WHICH IT HAS NEVER DONE BEFORE. THE MESSAGE ON MY COMPUTER DISPLAY READ " REDUCED ENGINE POWER " AND " SERVICE TRACTION CONTROL" I TURNED IT OFF AND LET IT SIT FOR A MOMENT AND THEN UPON RESTARTING EVERYTHING WAS BACK TO NORMAL. I HAVE NOTICE THAT SAME MESSAGE PRIOR TO TODAY BUT ONLY BRIEFLY BUT UNTIL TODAY HAD NOT EXPERIENCED THE SPUTTERING AND KNOCKING. THROUGH RESEARCH I SEE THAT THIS IS A COMMON PROBLEM AND A DANGEROUS ONE TO HAVE WHILE DRIVING. IT SOUNDS LIKE A MUCH NEEDED RECALL IS IN ORDER BEFORE SOMEONE ENDS UP SERIOUSLY INJURED OR POSSIBLY DEAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10652837November 5, 2014
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
TL- THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT THE TRACTION CONTROL SENSOR AND THE SERVICE ENGINE SENSOR ILLUMINATED INTERMITTENTLY AND THE REDUCED ENGINE SPEED ERROR MESSAGE FLASHED SEVERAL TIMES. THE CONTACT INDICATED THAT THE VEHICLE DRASTICALLY REDUCED SPEED AND STALLED SEVERAL TIMES. THE CONTACT WAS NOT ABLE TO TRAVEL OVER APPROXIMATELY 25 MPH EACH TIME THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHO DIAGNOSED THAT ACCELERATION PEDAL MAY NEED TO BE REPLACED BUT THE CONTACT WAS NOT GIVEN A SPECIFIC DIAGNOSIS. THE CONTACT WAS ALSO WAITING FOR PARTS TO SCHEDULE A RECALL REPAIR FOR NHTSA CAMPAIGN ID NUMBER: 14V355000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE VEHICLE WAS NOT REPAIRED PERTAINING TO THE FAILURE WHICH WAS GETTING PROGRESSIVELY WORSE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO REMEDY. THE APPROXIMATE FAILURE MILEAGE WAS 66,000. DYD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10651764November 1, 2014
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
VEHICLE WAS BEING DRIVEN AND THEN THE SERVICE TRACTION CONTROL LIGHT CAME ON AND IMMEDIATELY THE VEHICLE LOST POWER STEERING AND THE WHOLE INSTRUMENT PANEL APPEARED TO SHUT DOWN. THE ENGINE WAS STILL RUNNING HOWEVER I WAS UNABLE TO ACCELERATE. AFTER GETTING THE VEHICLE TO A STOP I TURNED THE CAR OFF AND THEN TRIED RESTARTING IT. IT WOULD START BUT THEN IMMEDIATELY THE ENGINE WOULD DIE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10651664October 31, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT THE SERVICE AIR BAG WARNING INDICATOR WAS ILLUMINATED. THE PROBLEM OCCURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN. UPDATED 12/17/14*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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