Chevrolet HHR Complaints

3,575 consumer complaints on file.

#10231956June 22, 2008
STRUCTURE
EACH TIME IT RAINS WATER LEAKS INTO CAR CAUSING THE FLOORBOARD TO BECOME SOAKED CAUSING DAMAGE TO THE CARPET AND POSSIBLY DAMAGING THE WIRES WHICH CAN CAUSE SHORTS IN TURN CAN CAUSE A FIRE WITHIN THE VEHICLE. PLEASE INVESTIGATE THIS ISSUE THERE ARE NUMEROUS VEHICLES OF THIS MODEL WITH THIS ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10231723June 20, 2008
SEAT BELTS
MY 8 YEAR OLD SON BECAME TRAPPED IN THE REAR SEAT BELT. HE WAS TWISTED IN THE SEAT BELT AND IT WAS CUTTING INTO HIS WAIST. THE SEAT BELT WOULD NOT COME BACK OUT TO RELEASE HIM BUT WOULD ONLY GET SHORTER AND TIGHTER ON HIS WAIST. I HAD TO CUT HIM OUT OF THE SEAT BELT. CHEVY REPLACED THE SEAT BELT AND MY SON HAD MINOR CUTS ON HIS WAIST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10231128June 16, 2008
STRUCTURE, EXTERIOR LIGHTING
WHERE THE DRIVING LIGHTS SHOULD BE THE PLASTIC INSERTS THAT FILL THAT SPACE BLOW OUT AND LODGE IN THE INSIDE OF THE FENDER THIS HAS HAPPEN TWO AT LEASE 2 HHR'S THAT I KNOW OF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10231178June 16, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL, ELECTRICAL SYSTEM:IGNITION, SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2006 CHEVROLET HHR. AT LESS THAN 25,000 MILES, THE BRAKES WOULD OCCASIONALLY ROLL WHEN THE BRAKE PEDAL WAS DEPRESSED. THE DEALER STATED THAT THE ROTORS DID NOT NEED TO BE REPLACED AT THAT TIME, BUT ADVISED THE CONTACT TO KEEP AN EYE OUT. CURRENTLY, THE FAILURE HAS WORSENED AND THE CONTACT HAS SCHEDULED AN APPOINTMENT TO SEE THE DEALER. THE INSTRUMENT PANEL LIGHTS, WHICH INDICATE HOW MANY MILES THE VEHICLE HAS OR HOW MUCH OIL IS REMAINING, ILLUMINATE ON AND OFF INTERMITTENTLY. OCCASIONALLY, WHEN THE KEY IS TURNED IN THE IGNITION, THE ENGINE TURNS OVER BUT THE VEHICLE DOES NOT START. THE CURRENT MILEAGE WAS 30,000 AND FAILURE MILEAGE WAS 22,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10229961June 4, 2008
WHEELS, SUSPENSION:FRONT:WHEEL BEARING, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES:DOORS:LATCH, SEATS:MID/REAR ASSEMBLY, POWER TRAIN
TL*THE CONTACT OWNS A 2006 CHEVROLET HHR. WHILE DRIVING 20 MPH OVER A HOLE OR DIP IN THE ROAD, THE ENTIRE VEHICLE STALLED AND SHUT OFF. THE WEATHER WAS NOT A FACTOR. THE STALLING OCCURRED AT LEAST THREE TIMES WITHIN ONE WEEK. THE VEHICLE CANNOT BE RESTARTED ONCE IT SHUT OFF. THERE WERE NO WARNING INDICATORS PRIOR TO THE FAILURE. THE DEALER DOES NOT KNOW THE CAUSE OF THE FAILURE OR THE REMEDY. THE FAILURE MILEAGE WAS 53,000. THE CONSUMER STATED THE VEHICLE WAS HAVING SEVERAL ISSUES WITH THE CAM SENSOR, WHEELS, A BROKEN HUB BEARING, BENT ROTORS AND AN ISSUE WITH REMOVING THE KEY FROM THE IGNITION, DUE TO THE SHIFT CABLE NOT STAYING SECURED. THE CHECK ENGINE LIGHT ILLUMINATED, THE INSIDE DRIVER DOOR HANDLE WOULD NOT OPEN THE DOOR, THE PASSENGER SIDE BACK WOULD NOT STAY SECURED. UPDATED 06/25/08
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10229818June 3, 2008
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
MY HHR HAD THE ROTORS TURNED AT LESS THAN 12K MILES, NOW AT 29K MILES IT NEEDS IT AGAIN. WE DO NOT DRIVE THE VEHICLE HARD AND BRAKE FAST. IT IS FAR FROM NORMAL WEAR. ALSO, NO LARGE HILLS TO DRIVE UP/DOWN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10229107May 28, 2008
STRUCTURE
MY 2006 CHEVROLET HHR IS GETTING SANDBLASTED ON THE REAR ROCKER PANELS OVER THE COURSE OF NORMAL DRIVING DOWN PAVED ROADS. THE CAR IS EQUIPPED WITH PROTECTIVE PLASTIC GUARDS WHICH ARE TAKING ALL THE ABUSE. I WAS TOLD BY THE DEALER THIS IS WHAT THE GUARDS WERE FOR. FINALLY THEY TOOK PICTURES AND DECIDED TO REPAINT THEM AND INSTALL MUDFLAPS AT THEIR COST. NOW THE PAINT IS STILL GETTING SANDBLASTED AGAIN AND THE PAINT IS PEELING OFF. AFTER COMPLAINING YET AGAIN I WAS TOLD BY THE GM BUSINESS RESOURCE CENTER THAT I SHOULD HAVE PURCHASED THE RUNNINGBOARDS AT THE TIME I PURCHASED THE VEHICLE IF I WANTED TO PREVENT THIS FROM HAPPENING. HOW WAS I TO FORESEE THIS PROBLEM? THEY REFUSED TO INSTALL THEM AT THEIR COST WHICH I BELIEVE THEY SHOULD HAVE. THEY ARE SAYING THAT I AM PICKING UP 'ROAD DEBRIS" AND THAT'S THE PROBLEM. I ONLY DRIVE ON PAVED ROADS SO THIS IS A RIDICULOUS AND FALSE STATEMENT. FINALLY TODAY THEY CALLED AND AGREED TO PAY FOR 50% OF THE RUNNINGBOARDS AND THE INSTALLATION OF THEM. I DO NOT HAVE THE MONEY TO COMPENSATE THEM FOR AN OBVIOUS DESIGN FLAW. THERE IS NO REASON THAT THIS SHOULD IN ANY WAY BE MY RESPONSIBILITY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10228874May 25, 2008
TIRES, TIRES:TREAD/BELT
MY 2007 HHR CAME BRAND NEW, WITH FIRESTONE FIREHAWK GTA TIRES. THEY ARE TERRIBLE. THEY DON'T ADEQUATELY HANDLE RAINY ROADS, AND HYDROPLANE WAY TOO EASILY. I WAS 15-20 MPH BELOW THE SPEED LIMIT, IN BARELY MODERATE RAIN, AND HYDROPLAINING. I HAVE NEVER HAD SUCH A POORLY PERFORMING SET OF TIRES BEFORE. THEY ONLY HAVE 15K MILES ON THEM, WITH EVEN TREAD WEAR. POOR DESIGN. THESE ARE GTA 3 TIRES, BUT THERE WASN'T AN OPTION FOR THAT ON THIS WEBSITE, SO I ENTERED GTA 2. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10228312May 20, 2008
STEERING
TL*THE CONTACT OWNS A 2006 CHEVROLET HHR. THE CONTACT STATED THAT HIS VEHICLE HAS ELECTRONIC STEERING, WHICH SPORADICALLY BECOMES INOPERATIVE AND DISABLES THE STEERING MECHANISM. HE TOOK THE VEHICLE TO THE DEALER AND THEY REPAIRED THE WIRING TO THE FUSE BOX. SEVERAL DAYS LATER, WHILE DRIVING 10 MPH, THE STEERING COLUMN FAILED AND THE VEHICLE CRASHED INTO SEVERAL STREET SIGNS. A POLICE REPORT WAS FILED. THE CONTACT HAS PICTURES OF THE VEHICLE. THE VIN WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE 24,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10228136May 18, 2008
SERVICE BRAKES, HYDRAULIC
VEHICLE WAS BOUGHT NEW IN NOVEMBER 2007, AND HAS HAD A COUPLE ISSUES. WHEN NEW, THE VEHICLE SEEMED TO NOT TRACK STRAIGHT, OR WAS AT LEAST 'TWITCHY' ON THE ROAD. WITH LESS THAN 6000 MILES, THE VEHICLE DEVELOPED A NOTICEABLE 'CLUNK' IN THE FRONT END. TOOK TO THE DEALER, AND THEY FOUND A "DAMAGED SWAY BAR BUSHING", DECIDED THAT IT WAS DEFECTIVE FROM THE FACTORY, AND REPLACED UNDER WARRANTY. THIS SEEMED TO FIX THAT ISSUE, AS WELL AS MADE THE CAR LESS 'TWITCHY' TO DRIVE. WITH JUST UNDER 10,000 MILES, THE VEHICLE HAS DEVELOPED A SENSATION OF HAVING A WARPED ROTOR WHEN BRAKING. ROTORS TURNED BY DEALER AND THE PROBLEM HAS GONE AWAY FOR NOW, BUT TECH AT DEALERSHIP SAYS THIS SEEMS TO BE A COMMON OCCURRENCE FOR HHR'S. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10227869May 15, 2008
ELECTRICAL SYSTEM:IGNITION
TL*THE CONTACT OWNS A 2006 CHEVROLET HHR. ON MAY 14, 2008, AFTER DRIVING FOR 30 MINUTES, THE CONTACT WAS UNABLE TO REMOVE THE KEY FROM THE IGNITION WHEN SHE ARRIVED HOME. APPROXIMATELY TWO HOURS LATER, SHE LEFT HOME AND WHEN SHE RETURNED, SHE SLAMMED ON THE BRAKES AND PLACED THE VEHICLE INTO PARK. SHE WAS THEN ABLE TO REMOVE THE KEY AT THAT TIME. LATER THAT NIGHT, SHE DROVE TO WORK AND COULD NOT REMOVE THE KEY FROM THE IGNITION AGAIN ONCE SHE ARRIVED. SINCE THAT TIME, SHE IS STILL UNABLE TO REMOVE THE KEY AND CAN SHIFT GEARS WITHOUT STARTING THE VEHICLE. THE DEALER HAS NOT YET BEEN NOTIFIED. THE CURRENT MILEAGE WAS 48,764 AND FAILURE MILEAGE WAS 48,761.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10227425May 12, 2008
AIR BAGS
TL*THE CONTACT OWNS A 2006 CHEVROLET HHR. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 08V046000 (AIR BAGS). HE SCHEDULED AN APPOINTMENT WITH THE DEALER TO HAVE THE VEHICLE REPAIRED. UPON ARRIVAL AT THE DEALER, HE WAITED TWO HOURS TO BE GREETED BY A REPRESENTATIVE, WHO STATED THAT THE PARTS WERE UNAVAILABLE. THE CONTACT WAS NOT GIVEN A DATE AS TO WHEN THE PARTS WOULD ARRIVE AND WAS NOT OFFERED AN ADDITIONAL DATE TO HAVE THE VEHICLE REPAIRED. HE IS IN THE PROCESS OF NOTIFYING THE MANUFACTURER. THERE HAD BEEN NO FAILURE TO DATE. THE CURRENT MILEAGE WAS 12,633.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10226912May 7, 2008
STEERING
TL*THE CONTACT OWNS A 2007 CHEVROLET HHR. WHILE DRIVING 65 MPH, THE STEERING BEGAN TO MALFUNCTION. THE VEHICLE VEERED TO THE LEFT OF THE ROAD AND STRUCK THE GUARDRAIL. THE CONTACT AND HER SON WENT TO THE EMERGENCY ROOM, BUT WERE UNINJURED. A POLICE REPORT WAS FILED. SHE ATTEMPTED TO NOTIFY GMC FOR WEEKS AND DID NOT RECEIVE ANY FEEDBACK. THE DEALER REFUSED TO INSPECT THE VEHICLE UNTIL THE MANUFACTURER GAVE THEIR APPROVAL. THE VIN WAS CONFIRMED SEVERAL TIMES WITH THE CONTACT, BUT APPEARS TO BE INVALID. THE CURRENT AND FAILURE MILEAGES WERE 20,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10226694May 5, 2008
ENGINE AND ENGINE COOLING:ENGINE
IN APRIL 2007 MY CHECK ENGINE LIGHT CAME ON. I BROUGHT IT TO THE DEALER TO HAVE IT CHECKED OUT AND THEY ADVISED ME IT WAS A BAD SENSOR AND CHANGED IT. THIS HAPPENED SEVERAL MORE TIME OVER THE NEXT FEW MONTHS EVERY TIME THE SENSOR WAS CHANGED. PROBLEM PERSISTED AGAIN IN JAN 08 CAR IS BACK AT THE DEALER AGAIN 5TH TIME FOR CHECK ENGINE LIGHT THIS TIME I WAS ADVISED WHEN DOING THE DIAGNOSTIC CHECK THEY GOT A CODE FOR A MISS. THE MECHANICS COULD NOT FIGURE OUT WHAT WAS CAUSING THIS CODE TO COME UP. THE DEALER CONTACTED CHEVY'S TECHNICAL HELP DEPT AND DID A THOROUGH DIAGNOSTIC CHECK TO FIND OUT THAT THE MISS WAS CAUSED BY ONE OF THE HEADS GOING BAD...... THE CAR HAD ROUGHLY 15,000 MILES ON IT AND THE MOTOR HAD TO BE PULLED AND REPAIRED. MY CAR RAN GREAT FOR A WHILE AFTER IT WAS REPAIRED. NOW 3 MONTHS LATER AND 19,300 MILES ON THE CAR IT STARTED SPUTTERING AND THE CHECK ENGINE LIGHT IS BACK ON AGAIN! I HAVE NEVER HAD SO MANY ISSUES WITH ANY OF THE 4 OTHER CHEVY'S I HAVE HAD. I FEEL THIS CAR IS A LEMON AND A DANGER TO DRIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10225674April 25, 2008
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
AT 2000 MILES BRAKES VIBRATING DEALERSHIP TURNS ROTORS AND SANDED BRAKES, SAME THING AND SAME SOLUTION AT 6000 MILES AT 11,000 MILES AND NOW AT 16,700 MILE I AM TAKING IT BACK FOR BRAKE PROBLEMS AGAIN. CHEVY HHR 2007. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10225469April 23, 2008
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
IN FEBRUARY 2007 I WAS IN AN AUTOMOBILE ACCIDENT WHILE I WAS DRIVING A 2006 CHEVROLET HHR. I WAS DRIVING ON INTERSTATE 95 SOUTHBOUND NEAR WILMINGTON, DELAWARE. SOMEONE ENTERING THE HIGHWAY FROM AND ON RAMP PULLED DIRECTLY IN FRONT OF ME WHILE I WAS DRIVING. WHEN I HIT THE BRAKES ON THE HHR, THE CAR PULLED SHARPLY TO THE RIGHT. THE MORE I BRAKED, THE MORE THE CAR PULLED TO THE RIGHT. I LOST CONTROL OF THE CAR AND I ENDED UP DRIVING ACROSS TWO LANE PERPENDICULAR TO THE TRAFFIC AND I HIT A VAN HEAD ON. NO ONE WAS INJURED BUT MY HHR WAS TOTALED. I FEEL THAT THE BRAKES ON THE HHR WERE DEFECTIVE AND THE WAY THEY PULLED TO ONE SIDE INSTEAD OF STOPPING STRAIGHT CAUSED ME TO CRASH. I REPORTED THIS TO CHEVROLET AFTER THE CRASH BUT NOTHING WAS DONE AS FAR A A RECALL OR ANYTHING. IN FACT, I READ ABOUT A SIMILAR PROBLEM WHEN THE 2006 HHR WAS RECEIVED ON EDMONDS.COM. THE AUTHOR OF THE REVIEW EXPRESSED THAT HE THOUGHT THAT THE HHR'S BRAKING WAS DANGEROUS. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10225225April 21, 2008
AIR BAGS:FRONTAL, ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL, STEERING, ELECTRICAL SYSTEM:WIRING
RECEIVED SAFETY RECALL NOTICE IN MAIL 04-05-08. TRIED TO CALL DEALER ON SATURDAY, BUT GET THROUGH. TALKED TO A REP IN THE SERVICE DEPT AT LONDOFF CHEVROLET. PER REP THEY DID NOT HAVE THE PARTS TO FIX THE PROBLEM. HE ADVISED ME TO CALL BACK IN A WEEK. CALLED 04-11-08 AND GOT AN APPOINTMENT TO HAVE THE ROOF-RAIL AIR BAG INSTALLED IN ORDER TO CONFORM TO MOTOR VEHICLE SAFETY STANDARD 201 FOR MY HHR. I WAS GIVEN AN APPOINTMENT FOR FRIDAY, 04-18-08 AT 10:00AM TO FIND OUT THAT SUPPOSEDLY THEY JUST INSTALLED THE LAST ONE AND DIDN'T HAVE THE PARTS AVAILABLE FOR MY VEHICLE. I SPOKE TO ANOTHER CSR IN THE SERVICE DEPT. HE DIDN'T KNOW HOW THIS HAPPENED BUT STATED THAT ENTERPRISE HAD BROUGHT SOME HHR 'S IN AND THEY HAD FIXED THEM. I AM UPSET THAT THEY WOULD INSTALL THE AIR BAG IN ENTERPRISE CARS AND NOT AT LEAST KEEP THE ONE FOR MY SCHEDULED APPOINTMENT. HOW DANGEROUS IS THIS SAFETY RECALL? *TR THE CONSUMER STATED THE VEHICLE BROKE DOWN WITHIN THE FIRST SIX MONTHS OF OWNERSHIP. THE CONSUMER STATED THE VEHICLE HAS LOST POWER STEERING ON TWO OCCASIONS. THE SPEEDOMETER WAS ERRATIC AND THE VEHICLE WOULD SUDDENLY LUNGE FORWARD WHILE DRIVING.. WHEN THE CONSUMER TOOK THE VEHICLE TO THE DEALER, THEY STATED IT WAS A WIRING PROBLEM. UPDATED IVOQ 08/12/10 UPDATED IVOQ 08/31/10*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10225134April 18, 2008
AIR BAGS, STRUCTURE
2007 CHEVY HHR WITH TWO SERIOUS SAFETY ISSUES. THE CONSUMER RECEIVED A RECALL WHICH STATED THAT THE ATTACHMENT NEAR THE SUN VISOR AND ROOF IS DEFECTIVE. THE SECOND PROBLEM WAS WATER GETS UNDER THE DOOR PANEL AND FREEZES WITH EVERY SNOW, RAIN, HAIL, OR MIX STORM RECEIVED. THE CONSUMER WAS UNABLE TO EXIT THE VEHICLE. *KB THE CONSUMER WAS INFORMED THE PARTS WERE NOT AVAILABLE TO FIX THE RECALL. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10225140April 18, 2008
STRUCTURE:BODY:DOOR, STEERING:HYDRAULIC POWER ASSIST SYSTEM, ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
2006 CHEVY HHR BROKEN INSIDE DRIVERS DOOR HANDLE. CONSUMER STATES THAT SHE MUST ROLL DOWN THE WINDOW AND USE THE OUTSIDE HANDLE TO EXIT THE VEHICLE. *KB THE CONSUMER ALSO STATED THE POWER STEERING FAILED AND A FUSE BURNED OUT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10224576April 15, 2008
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
MY HHR HAS BEEN IN THE SHOP 4 TIMES SINCE I PURCHASED IT IN MAY OF LAST YEAR BECAUSE OF SHAKING WHEN I BRAKE. THE ROTORS WERE FILED DOWN AND THIS LAST TIME IN JANUARY 08 THEY SAID THEY REPLACED A PART THAT SHOULD KEEP THE PROBLEM FROM OCCURRING AGAIN. NOW, ABOUT 7K MILES SINCE THE LAST TIME, THE PROBLEM IS BACK. THE DEALERSHIP TRIED TO TELL ME IT WAS THE WAY I DRIVE, BUT I HAVE BEEN DRIVING MORE THAN 24 YEARS AND HAVE HAD DOZENS OF CARS AND HAVE NEVER HAD THIS HAPPEN. IT IS QUITE OBVIOUSLY A PROBLEM WITH THE CAR (ESPECIALLY AFTER READING NUMEROUS COMPLAINTS ON VARIOUS WEB SITES). I AM GOING TO ATTEMPT TO HAVE THEM REPLACE MY CAR WITH ANOTHER MODEL, BUT SUSPECT I WILL TAKE A HUGE HIT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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