Chevrolet HHR Complaints

3,575 consumer complaints on file.

#10315119March 1, 2010
STEERING
TL*THE CONTACT OWNS A 2006 CHEVROLET HHR. WHILE DRIVING 30 MPH THE POWER STEERING FAILED. THE CONTACT HAD TO DRIVE ONTO THE EMERGENCY LANE, TURN THE VEHICLE ON AND OFF SO THAT THE POWER STEERING WOULD RESET. THE DEALER WAS CALLED AND THEY ADVISED HIM THAT A DIAGNOSTIC TEST COULD BE PERFORMED AND THE REPAIR WOULD COST $500 ALTHOUGH THERE WAS A 75,000 MILE WARRANTY ON THE VEHICLE. THE CONTACT DID NOT CALL THE CHEVROLET MANUFACTURER. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10314955February 28, 2010
STRUCTURE
EVERY TIME IT RAINS WATER POOLS ON PASSENGER SIDE FLOOR BOARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10314745February 27, 2010
STEERING
ELECTRIC POWER STEERING FAILED ON A CHEVY HHR . NEARLY AVOIDED AN ACCIDENT WHEN IT WENT OUT AT 60MPH . TOOK TO DEALER AND PAID AROUND 1000. TO HAVE IT REPLACED. VEHICLE HAD LESS THAN 30 THOUSAND MILES ON IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10314876February 27, 2010
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM, STEERING
I BOUGHT MY CAR BRAND NEW AND SOMETIMES WITHOUT WARNING THE ENGINE LIGHT COMES ON AND YOU ONLY HAVE A FEW SECONDS TO PULL OVER BEFORE IT SHUTS DOWN. SOMETIMES THE LIGHT COMES ON WHEN I'M STOPPED AT A RED LIGHT AND THE WHOLE CAR STARTS SHAKING AS IF YOU POPPED THE CLUTCH TOO FAST, EXCEPT THIS CAR IS AN AUTOMATIC. I HAVE FOUND THROUGH TRAIL AND ERROR IF I START MESSING WITH THE COMPUTER BUTTONS ON THE STEERING WHEEL THAT CHANGES THE INFORMATION THAT IS DISPLAYED ON THE DASH BOARD IT WILL SOMETIMES RESET ITSELF AND ACT OKAY. OTHER TIMES I HAVE TO LET IT SIT FOR OVER 20 MINUTES BEFORE IT WILL START UP AGAIN. THERE IS NO SET TIME THIS OCCURS, SOMETIMES IT HAPPENS A FEW TIMES A DAY AND OTHER TIMES IT WILL GO A MONTH WITHOUT HAPPENING. IT SHUTS DOWN AT VARIOUS SPEEDS. SOMETIMES I'M GOING 65 MILES AND HOUR AND OTHER TIMES I'M GOING 20 MPH. I HAVE BROUGHT THE CAR BACK TO THE DEALER BUT THEY TOLD ME THEY CAN'T FIX IT UNTIL THEY REENACT THE PROBLEM. EACH TIME THEY HAVE HAD THE CAR THEY COULD NOT REENACT THE PROBLEM, YET THEY SAID THEY CAN SEE THERE IS A PROBLEM WHEN THEY READ THE COMPUTER. I PAID $20,000 FOR THIS CAR AND AM SCARED TO DRIVE IT. I CAN'T DRIVE ON THE HIGHWAY FOR FEAR IT WILL SHUT DOWN AGAIN. I HAVE TO TAKE THE BACK ROADS TO GET AROUND. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10314481February 26, 2010
STEERING
POWERING STEERING WENT OUT DURING RIGHT HAND TURN AT SLOW SPEED. MY WIFE DID NOT HAVE THE STRENGTH TO CONTROL THE CAR INTO THE TURN. SHE STOPPED THE CAR AND I CHECKED MY MANUAL FOR TROUBLE SHOOTING,FINDING NONE. I RESTARTED THE CAR AND POWER STEERING WORKED. TEST DRIVING FOR TWO MINUTES THE POWER STEERING WENT AGAIN. PROBLEM SEEMED TOO BE AFTER CAR WAS DRIVEN FOR AWHILE AND SYSTEM WAS USED LONGER. CAR WAS REPAIRED BY HAVING THE POWER STEERING MOTOR AND THE STEERING COLUMN REPLACED BY CHEVY DEALER SHIP. I STILL HAVE OLD PARTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10314484February 26, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
2006 CHEVY HHR LS PERMANENT FAILURE. GEAR SHIFT STOPPED LOCKING. GEAR SHIFT MOVES FREELY INTO ANY POSITION WHILE DRIVING OR STOPPED. CAR MAY ROLL. WILL NOT RELEASE KEY FROM IGNITION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10313183February 26, 2010
ENGINE AND ENGINE COOLING:ENGINE
2007 CHEVROLET HHR HAD A CATASTROPHIC ENGINE PROBLEM. *DT THE MASTER CYLINDER WAS NOT SUPPLYING COMBUSTION TO THE THIRD VALVE OF THE FOUR VALVE ENGINE. WHICH MEANT NO REMOTE CONTROL START, IT SOUNDED LIKE A DIESEL ENGINE AND THE GAS MILEAGE HAD DROPPED FROM 32 TO 24 MILES PER GALLON. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10312598February 22, 2010
STEERING
POWER STEERING FAILURE DURING OPERATION. VEHICLE CHIMES THEN "POWER STEERING" APPEARS ON DASHBOARD LCD. ALL POWER STEERING FAILS AT THIS POINT THOUGH IF YOU TURN THE CAR OFF AND BACK ON IT RE-ENGAGES FOR A SHORT TIME - THOUGH NO WARNING BEFORE IT CUTS OUT AGAIN. DEALER SAYS THEY NEED TO REPLACE THE EPS MOTOR (ELECTRIC POWER STEERING) $450. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10312370February 20, 2010
STEERING
HHR WAS BROUGHT IN ON FRIDAY 02/12 FOR RUBBING NOISE IN STEERING COLUMN. CAR WAS KEPT FOR 1 DAY TO REPAIR. I WAS TOLD "RATTLING" NOISE REPAIRED. I STATED IT WAS A RUBBING NOISE. TOLD TO BRING THE CAR IN WHEN IT WAS MAKING THE NOISE. CAR RETURNED TO POWER ON 02/18/10 WITH SAME RUBBING NOISE (SEE REPAIR ORDER 473237- NO SURVEY CARD GIVEN TO ME). SPENT 15 MINUTES WITH THE MECHANIC IN PARKING LOT WHILE CAR WAS MAKING THE RUBBING SOUND. IT WAS CLEARLY HEARD BY THE MECHANIC. CAR KEPT FOR ANOTHER DAY FOR REPAIR. WHEN I CALLED ON 02/19/10, I WAS TOLD BY MIKE THAT MARC WAS NOT IN AND THAT THE MECHANIC WORKED ON THE CAR ALL DAY, BUT COULD NOT DUPLICATE THE SOUND. I WAS TOLD HE EVEN DROVE THE CAR 25 MILES TO DUPLICATE AND YET MILEAGE IN/OUT ARE THE SAME ON INVOICE. PER THE MECHANIC, YOU CANNOT KEEP BRINGING THE CAR IN FOR THE SAME PROBLEM, THAT THEY (WHOEVER "THEY" ARE) WOULD START QUESTIONING THE WARRANTY. I FEEL THEY SHOULD QUESTION THE ABILITY OF THE MECHANIC TO DO THE JOB. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10312011February 19, 2010
AIR BAGS, SEATS
TL*THE CONTACT OWNS A 2006 CHEVROLET HHR. THE CONTACT STATED THAT WHILE DECREASING SPEED TO APPROXIMATELY 40 MPH IN A CONSTRUCTION ZONE, ANOTHER VEHICLE REAR ENDED HIS VEHICLE. THE DRIVER SIDE SEAT COLLAPSED BACKWARD AFTER THE IMPACT AND NONE OF THE AIR BAGS DEPLOYED. HIS VEHICLE ALSO RICOCHETED INTO A HEAVY TRUCK AS A RESULT OF THE CRASH. THERE WERE NO INJURIES. THE CONTACT HAD NOT SPOKEN WITH THE DEALER OR THE MANUFACTURER TO-DATE. THE VEHICLE HAD NOT BEEN INSPECTED OR REPAIRED AT THE TIME OF THE COMPLAINT. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 11,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10311645February 18, 2010
POWER TRAIN:MANUAL TRANSMISSION
2008 HHR-CHEVROLET. MANUAL TRANSMISSION. DRIVING DOWN THE ROAD AND THE TOP HALF OF THE GEAR SHIFT KNOB CAME OFF AND FELL INTO THE DRIVERS SIDE FLOOR AND UNDER THE BRAKE PEDAL. I WAS JUST EXTREMELY LUCKY IT WAS EARLY IN THE MORNING AND I WAS IN THE RIGHT HAND LANE WHERE I COULD DOWN SHIFT TO SLOW DOWN AND PULL OVER TO THE SIDE OF THE ROAD TO REMOVE THE TOP OF THE KNOB. WHEN I CALLED THE DEALER TO BRING IT IN HE SAID THERE WAS SOMEBODY STANDING RIGHT IN FRONT OF HIM WITH THE SAME PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10311386February 17, 2010
SUSPENSION:FRONT
TL*THE CONTACT OWNS A 2007 CHEVROLET HHR. WHENEVER THE CONTACT DROVE THE VEHICLE AT ANY SPEED HE NOTICED A CLANKING SOUND ON THE FRONT DRIVER SIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALERSHIP WHERE THE STABILIZER LINK WAS REPLACED. PRIOR TO THE RECENT FAILURE THE CONTACT HAD THE SAME PART REPLACED ON 3 ADDITIONAL OCCASIONS. THE CURRENT AND FAILURE MILEAGES WERE 67000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10311485February 17, 2010
ENGINE AND ENGINE COOLING
I HAVE A 2006 CHEVY HHR THAT KEEPS STALLING OUT AND JERKS FORWARD. IT HAS JERKED SO HARD THAT I ONCE HIT SOMEONE IN THE REAR. LUCKILY THERE WAS NO DAMAGE TO THE OTHER CAR. I HAVE TAKEN IT BACK TO THE DEALER NUMEROUS TIMES AND THEY CAN NEVER SEEM TO FIND THE CAUSE. WHAT CAN I DO? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10308545February 10, 2010
STRUCTURE
I HAVE A CHEVY HHR AND THE REAR BUMPER SUPPORT IS RUSTING AT ONLY 52+ MILES. WATER IS LAYING ON THE STEEL SUPPORT AND THERE IS NOTHING THAT STOPS THIS WATER FROM COLLECTING AND RUSTING THE SUPPORT AWAY. MY CAR HASN'T EVEN BEEN THROUGH IT'S FIRST TUNEUP YET AND I HAVEN'T OWNED THE VEHICLE 1 YEAR YET. I HAVE BROUGHT THE COMPLAINT TO GMAC CUSTOMER CARE CENTER AND MY LOCAL CHEVY DEALERSHIP. THE DEALER WANTED ME TO PAY $112.00 FOR THEM JUST TO INSPECT THE RUSTING REAR BUMPER SUPPORT. THE DEFECT WAS FOUND BY PHILIP A REPRESENTATIVE FROM HAYES COLLISION CENTER IN SACRAMENTO, CA 916-482-7819 A CONTRACTED COLLISION CENTER FOR THE SAME DEALER THAT WANTS TO CHARGE ME THE MONEY TO INSPECT THE PROBLEM. MIKE DAUGHERTY CHEVROLET IN SACRAMENTO, CA 916-482-1600. HAYES COLLISION CENTER WAS CONTACTED BY A REPRESENTATIVE FROM GMAC CUSTOMER CARE CENTER RAPHAEL EXT 41461 @ 1866-790-5700 AND MY GMAC CUSTOMER CARE AND GMAC INQUIRED IF THE RUSTING SUPPORT WAS IT DUE TO THE MILEAGE OR THE YEAR OF THE VEHICLE. PHILIP AT HAYES COLLISION CENTER TOLD GMAC THAT THE RUSTING REAR BUMPER SUPPORT IS A MANUFACTURING DEFECT AND SHOULD BE ADDRESSED AND CORRECTED. HAYES WAS WONDERING WHY THE PART WASN'T MADE OUT OF HIGH GRADE ALUMINUM INSTEAD OF STEEL BECAUSE WATER IS GETTING UP UNDER THE BUMPER COVER AND LAYING ON THE STEEL BUMPER SUPPORT WHICH IS DAMAGING A MAJOR SAFETY ITEM. STOPPING A REAR COLLISION IMPACT FROM HARMING THE PASSENGERS. THE RUST IS LIKE CANCER AND WILL NOT STOP UNTIL THE SUPPORT IS COMPLETELY RUSTED THROUGH. WEATHER OR JUST A SIMPLE CAR WASH CAN CAUSE WATER TO GET ON THIS STEEL PART AND CAUSE FURTHER RUSTING. THERE HASN'T BEEN ANY RESOLUTION TO THIS MAJOR ISSUE FROM EITHER MIKE DAUGHERTY CHEVROLET OR GMAC CUSTOMER CARE CENTER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10307839February 9, 2010
ELECTRICAL SYSTEM, POWER TRAIN:AUTOMATIC TRANSMISSION
COULD NOT REMOVE KEY FROM IGNITION WITH GEAR SELECTOR IN PARK. THIS CONDITION WAS REMEDIED BY PUSHING THE GEAR SELECTOR HARD INTO PARK FOR A WHILE. THEN TOTAL FAILURE CAME WHEN NO AMOUNT OF PUSHING THE GEAR SELECTOR HARD INTO PARK WOULD ALLOW THE KEY TO BE REMOVED. I REMOVED THE GEAR SHIFT COVER AND REACHED IN AND FOUND A MICRO SWITCH THAT WHEN TRIPPED ALLOWED ME TO REMOVE KEY. I CALLED LOCAL DEALER AND CHEVROLET FACTORY TOLL FREE LINE AND THEY DID NOT SAY THIS WAS A KNOWN DEFECT. I PURCHASED REPLACEMENT PART # 25864102. I PERSONALLY INSTALLED THIS AND IT FIXED THE PROBLEM. THERE IS A STEEL PIN IN THE GEAR SELECTOR PLASTIC SHIFT ROD. THE PLASTIC IS WEEK AND ALLOWED THE PIN TO DRIFT APPROX 1/2" TO LEFT WHICH WOULD NOT ALLOW THE KEY REMOVAL MICRO SWITCH TO BE TRIPPED AS IT SHOULD BE TO ALLOW THE KEY TO BE REMOVED FROM THE IGNITION LOCK CYLINDER. I CALLED CHEVROLET BACK (TEL # 1-866-790-5600) AND THEY SET UP CASE # 71-781779261. THEY TOLD ME TO TAKE DEFECTIVE PART TO THE DEALER AND THEY WOULD CONTACT THE DEALER TO ANALYZE THE PART FOR REASON OF FAILURE. I TOOK THE PART TO THE DEALER SERVICE MANAGER12/4/09. I CALLED CHEVROLET SEVERAL WEEKS LATER AND THEY SAID THE DEALER THREW THE PART AWAY SINCE CHEVROLET DID NOT CONTACT THEM PROMPTLY. I HAD ASK FOR CHEVROLET TO REFUND THE COST OF THE PART ONLY (NO LABOR) BUT CHEVROLET SAYS THEY CAN'T HELP SINCE THE PART IS NOW GONE. I LATER SEARCHED ON THE INTERNET HTTP://WWW.MYCARSTATS.COM/ AND FOUND MANY CASES LIKE MINE (APPARENTLY CHEVY COBALT SHARES GEAR SHIFT MECHANISM BASIC INTERNAL DESIGN STYLE). I CALLED CHEVROLET BACK, THEY STILL DENY THIS IS A RECURRING PROBLEM. THIS IS A SAFETY PROBLEM BECAUSE YOU HAVE TO LEAVE YOUR CAR WITH THE KEY IN IT WHEN THE FAILURE OCCURS. APPARENTLY THIS MAY ALSO DRAIN THE BATTERY BECAUSE ALL CIRCUITS ARE NOT SHUTOFF WHEN YOU CANNOT ROTATE THE KEY FAR ENOUGH TO REMOVE THE KEY. I FEAR THAT MY REPLACEMENT PART MAY NOT LAST EITHER. THE CAR WAS ~ 48 MO OLD AND ~ 47,000 MILES WHEN TOTAL FAILURE OCCURRED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10306334February 5, 2010
ELECTRICAL SYSTEM:IGNITION
TL*THE CONTACT OWNS A 2006 CHEVROLET HHR. WHILE DRIVING APPROXIMATELY 35 MPH, HIS VEHICLE WOULD SHUT OFF COMPLETELY AND HE HAD HAVE NO POWER IN THE VEHICLE. HE SHUT THE ENGINE OFF FOR APPROXIMATELY AN HOUR OR MORE AND THE FAILURE WOULD CORRECT ITSELF. THE FAILURE OCCURRED INTERMITTENTLY. HE ALSO STATED THAT AT TIMES WHEN HE TRIED TO START THE VEHICLE, HE HAD A DIFFICULT TIME REMOVING THE KEY FROM THE IGNITION. THE DEALER AND THE MANUFACTURER WERE NOT NOTIFIED ABOUT THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAINT. THE CURRENT MILEAGE WAS APPROXIMATELY 45,000. THE FAILURE MILEAGE WAS APPROXIMATELY 8,000. UPDATED 3/4/2010 *CN UPDATED 05/20/10.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10306103February 4, 2010
STEERING:ELECTRIC POWER ASSIST SYSTEM
ELECTRIC POWER STEERING MOTOR FAILURE IN 2006 CHEVY HHR WITH 2.4L ENGINE. CAR HAS APPROX 45000 MILES AND THE ELECTRIC POWER STEERING WOULD FAIL WHILE DRIVING. THE POWER STEERING LIGHT WOULD COME LIGHT ON THE INSTRUMENT PANEL. TURNING OFF THE CAR AND RESTARTING WOULD FIX THE PROBLEM SOMETIMES, BUT IT WOULD ALWAYS FAIL AGAIN. THE CAR WAS TAKEN TO THE LOCAL CHEVROLET DEALER AND THEY HAD TO REPLACE THE ELECTRIC POWER STEERING MOTOR. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10300435January 20, 2010
LATCHES/LOCKS/LINKAGES, ELECTRICAL SYSTEM:IGNITION
THE KEY TO MY 2006 HHR WOULD NOT COME OUT OF THE IGNITION. AS A RESULT THE AUTOMATIC HEADLIGHTS WOULD NOT GO OUT AND THE VEHICLE COULD NOT BE LOCKED. THIS HAPPENED WHILE I WAS TRAVELING, WHICH PUT MY PERSONAL SAFETY AT RISK AND IF I LEFT MY VEHICLE FOR ANY REASON IT COULD HAVE EASILY BEEN STOLEN. I HAVE BEEN ONLINE AND FOUND THAT SEVERAL OTHER OWNERS HAVE EXPERIENCED THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10299817January 15, 2010
LATCHES/LOCKS/LINKAGES
THE KEY FOB BATTERY HOLDER BECAME DETACHED MAKING IT IMPOSSIBLE FOR THE LOCK/UNLOCK/REMOTE START/PANIC BUTTONS TO WORK. THIS HAPPENED TO BOTH KEY FOBS ISSUED TO ME BY GM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10298404January 6, 2010
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
HVAC BLOWER MOTOR QUIT. NO MEANS OF CLEARING WINDSHIELD FOGGING WITH BLOWER INOPERATIVE. COULD SMELL THAT SOMETHING WAS HOT OR HAD BURNED UNDER THE IP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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