Chevrolet HHR Complaints

3,575 consumer complaints on file.

#10334730June 5, 2010
STEERING
MY CAR, CHEVROLET HHR LS 2006, LOST POWER STEERING MORE THAN 10 TIMES AS OF DECEMBER OF 2009. I HAD MY CAR REPAIRED AT CHEVY DEALER 4 TIMES ALREADY FOR SAME PROBLEM. EACH TIME THEY FIXED THE PROBLEM, BUT IT CAME BACK AGAIN AND AGAIN, AND RECENTLY IT HAPPENED MORE OFTEN. I LEASED THIS BRAND NEW CAR IN 2006. AT THE END OF 3 YEARS LEASING, I BOUGHT IT IN 2009. I TOOK GOOD CARE OF IT ALL THE TIME. THE POWER STEERING FAILURE FIRST HAPPENED IN DEC. OF 2009. WHEN I WAS DRIVING ON THE ROAD, SUDDENLY IT WAS HARD TO MAKE A TURN, AND MY CAR WAS THROWN FORWARD EACH TIME WHEN I GOT OIL TO MOVE FORWARD. THE MESSAGE "POWER STEERING" POPPED UP ON THE DISPLAY PANEL. I HAD MY CAR TOWED TO CHEVY DEALER BECAUSE THE DRIVING WHEEL COULD NOT BE MOVED AT ALL AFTER RESTARTED THE CAR;HOWEVER, WHEN MY CAR WAS AT CHEVY DEALER, THE PROBLEM DISAPPEARED AND THEY COULD NOT FIND OTHER PROBLEM. THEN 2 MONTHS LATER, IT HAPPENED AGAIN AND DISAPPEARED AFTER HALF DAY. AFTER THIS REPEATED 3 OR 4 TIMES, MY CAR WAS TOWED THE 2ND TIME TO CHEVY DEALER ON FEB.26, 2010 BECAUSE THE DRIVING WHEEL COULD NOT TURNED. THIS TIME THEY FOUND SOMETHING AND FIXED IT. IN THE FOLLOWING 3 MONTHS, THIS PROBLEM WAS HAPPENED AND GONE AT LEAST 3 TIMES. WE WERE SCARED AND DID NOT DARE TO DRIVE FAR FROM HOME. ON MAY 24, 2010, MY HUSBAND GOT SAME PROBLEM WITH ENGINE LIGHT ON AND HE DROVE TO CHEVY DEALER IMMEDIATELY. THEY FIXED IT. ONLY ONE WEEK LATER, ON JUNE 2ND, THE CAR WAS TOWED THE 3RD TIME TO THE CHEVY DEALER FOR SAME PROBLEM. THEY REPLACED THE STEERING COLUMN AND STEERING MODULE. MY HUSBAND PICKED IT UP THE NEXT DAY, BUT JUST AFTER 2 MILES DRIVING, SAME PROBLEM OCCURRED, SO HE HAD TO DRIVE BACK TO THE DEALER RIGHT AWAY. THEY FIXED IT AND DROVE 50 MILES TO TEST IT AND IT WAS GOOD. YESTERDAY I DROVE IT HOME AND IT WAS GOOD TOO. BUT THIS MORNING, SAME PROBLEM HAPPENED AGAIN. SINCE IT IS SATURDAY, THE CHEVY STORE DOES NOT OPEN. WE CAN NOT GO ANYWHERE, EVEN GROCERY STORES. THIS REALLY IS A DISASTER, WE ARE SO SCARED! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10333935May 31, 2010
SERVICE BRAKES, HYDRAULIC
CHEVROLET HHR BRAKE ROTOR PROBLEM. PLEASE SEE ALL OF THE COMPLAINTS ON THE HHR AT WWW.MYCARSTATS.COM/SAFETYSTATION.ASP?CARS=7107127. OWNERS HAVE BEEN BRINGING THEIR HHR'S TO THE CHEVROLET DEALERSHIPS WITH THIS PROBLEM SINCE 02/06/07. OUT OF 73 COMPLAINTS ON THE 2007 CHEVROLET HHR 19 COMPLAINTS, OR 26% OF THE COMPLAINTS ARE RELATED TO THE BRAKES AND ROTORS. PLEASE INVESTIGATE THE ROTORS THAT CHEVROLET IS USING ON THE VEHICLES, BEFORE SOMEONE GETS INJURED OR KILLED. MOST COMPLAINTS ARE AT LOW MILEAGE, AND ARE NEW VEHICLES. SOUNDS LIKE THERE IS SOME KIND OF DEFECT IN THE METAL THAT IS BEING USED TO MAKE THE ROTORS. I CHECKED TO SEE IF THERE WERE ANY RECALLS ON THE ROTORS, BUT IT DOESN'T EVEN SEEM THAT THE PROBLEM IS UNDER INVESTIGATION. I BROUGHT MY HHR TO A CHEVROLET DEALERSHIP IN 2009 AND A MECHANIC TOOK MY HHR FOR A DRIVE BY HIMSELF, BUT SAID THAT HE COULD NOT FIND ANY PROBLEM. THIS TIME THE HHR WAS BROUGHT IN THE DEALERSHIP FOR THE SAME PROBLEM I REQUESTED THAT MY HUSBAND RIDE WITH THE MECHANIC, AND THE MECHANIC WAS ABLE TO DUPLICATE THE PROBLEM, AND SAID THAT HE FELT IT WAS THE ROTORS. THAT IS WHY I AM REPORTING THIS ISSUE. PERHAPS THE CHEVROLET DEALERS, OR OTHER HHR OWNERS HAVE NOT REPORTED THE PROBLEM TO THE RIGHT DIVISION OF GOVERNMENT. THANK YOU *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10333827May 29, 2010
SERVICE BRAKES, HYDRAULIC
WHEN GENTLY BRAKING TO A STOP THE RIGHT REAR WHEEL HAS A CLICKING OR CLUNKING SOUND, NOT HEARD WHEN APPLYING THE BRAKES HARD. MINOR PULSING CAN BE FELT IN THE BRAKE PEDAL. FIRST TRIP TO DEALER THEY FOUND NOTHING WRONG BUT TURNED THE DRUM AND THE PROBLEM WENT AWAY FOR A TIME. TWO MONTHS LATER PROBLEM IS BACK. THIS TIME DEALER REPORTED THEY TIGHTENED UP THE MUFFLER. MUFFLER IS ON LEFT SIDE OF VEHICLE, THE PROBLEM IS ON THE RIGHT. THE PROBLEM IS STILL THERE. OTHER HHR OWNERS REPORT SAME PROBLEM WITH THE SAME WHEEL. CHEVY DEALERS TELL US "THEY ALL DO IT". IT IS NOT CORRECT AND NEEDS TO BE RESOLVED. I PURCHASED THE VEHICLE WITH 10K MILES ON IT AND PROBLEM SURFACED SOON AFTER (NOT DOING IT AT PURCHASE). NOW HAS 19K MILES. 2009 HHR LT2. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10332566May 27, 2010
STEERING, SERVICE BRAKES, HYDRAULIC
BRAKE ROTORS WARPED AND THE CAR WOULD SHAKE WITH SUCH A SEVERE FORCE CONTROLLING THE CAR WAS VERY HARD. AFTER THE DEALER REPLACED FOUR SETS, BEFORE THE CAR HAD 50,000 MILES ON IT, THE DEALER TOLD ME THAT THE BRAKE PADS WERE WORN OUT AND THAT WOULD CAUSE THIS TO HAPPEN AGAIN. JUST BEFORE THE LAST ROTORS WERE, REPLACED THE ELECTRIC POWER STEERING WOULD CEASE WORKING AND EFFECTIVELY HINDER OUR ABILITY TO STEER THE CAR. THE ELECTRIC POWER STEERING IS STILL A PROBLEM DAILY AT DIFFERENT TIMES. I AM GOING TO CHECK INTO THE REPAIR PROCESS SOON. I FEEL THAT THIS PROBLEM IS CAUSED BY THE ROTORS WARPING AND SHAKING THE FRONT END EQUIPMENT OF THE HHR. IN CLOSING, I REPLACED THE PADS AND THEY WERE NOT WORN OUT. I KEPT THEM FOR FUTURE REFERENCE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10331049May 18, 2010
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
TL* THE CONTACT OWNS A 2009 GMC HHR-SS. WHILE DRIVING APPROXIMATE SPEEDS OF 65 MPH, THE CONTACT ATTEMPTED TO ADJUST HER SEAT AND WAS PINCHED BY THE SEAT BELT BUCKLE. THE BUCKLE DID NOT INJURE HER; HOWEVER, THERE WAS SOME MINOR DISCOMFORT. SHE WAS CONCERNED THAT IF A CHILD WERE IN THE SEAT, THEY COULD HAVE BEEN INJURED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGES WERE UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10331097May 18, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
2006 CHEVY HHR - AUTOMATIC TRANSMISSION DOES NOT LOCK INTO POSITION, CAN FREELY SLIP TRANSMISSION SHIFTER FROM PARK, REVERSE, NEUTRAL, DRIVE AND LOWER GEARS WITH LITTLE PRESSURE AND WITHOUT DEPRESSING THE SHIFTER LOCKING LATCH. GM HAS RECALLED 2010 MODELS WITH SIMILAR ISSUES BUT NONE OF THE PREVIOUS YEAR MODEL HHRS DEALERSHIP WANTS $150.00 TO TRY NEW BATTERY TO SEE IF IT WILL FIX THE PROBLEM. IF THIS SOLUTION DOES NOT WORK THEN THEY WANT ANOTHER $160.00 FOR NEW SHIFTER UNIT... LABOR FOR BOTH THESE ITEMS ARE NOT INCLUDED, JUST COST OF PARTS. I BELIEVE GM RECOGNIZES ISSUE: GM TSB #06-07-30-004F. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10330475May 14, 2010
STRUCTURE:BODY:DOOR, LATCHES/LOCKS/LINKAGES
2006 CHEVY HHR . THE DRIVERS SIDE DOOR INTERIOR DOOR HANDLE SNAPPED OFF IN MY HAND WHEN I TRIED TO OPEN THE DOOR, SMACKING INTO MY KNUCKLE AND ALMOST CAUSING MY HAND TO FLY BACK INTO MY FACE. THE DOOR MUST NOW BE OPENED BY ROLLING DOWN THE ELECTRIC WINDOW AND OPENING FROM THE OUTSIDE HANDLE. TWO DEALERS SO FAR REFUSE TO FIX THE ISSUE, TELLING ME THEY DON'T HAVE PARTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10330513May 14, 2010
AIR BAGS:FRONTAL
FRONTAL CRASH - DRIVER SIDE AIR BAG DID NOT DEPLOY. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10330237May 13, 2010
STEERING
2006 CHEVROLET HHR - UNDER NORMAL OPERATING CONDITIONS, WHILE DRIVING AT LOW SPEEDS (15 - 25 MPH) AND TURNING TO THE RIGHT, CAR WILL "CHIME", "POWER STEERING" APPEARS ON THE CONTROL PANEL AND THE POWER STEERING WILL GO OUT MAKING VEHICLE VERY HARD TO DRIVE. ONCE CAR IS SHUT OFF AND RESTARTED, POWER STEERING BEGINS WORKING AGAIN. TOOK VEHICLE TO LOCAL MECHANIC, WAS TOLD THAT THE ELECTRONIC STEERING CONTROL UNIT AND ENTIRE STEERING COLUMN NEEDED TO BE REPLACED. COST WOULD BE $1,355. TAKING IT TO CHEVY DEALER TODAY FOR SECOND OPINION. PURCHASED CAR USED IN 2008 WITH 27,000 MILES ON IT. CURRENTLY HAS 77,000 MILES. HAPPENS APPROXIMATELY 4 TIMES PER WEEK FOR THE PAST MONTH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10330322May 13, 2010
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2010 CHEVROLET HHR. WHILE DRIVING AT LOW SPEEDS, THE LIGHTS SUDDENLY ILLUMINATE ON THE INSTRUMENT PANEL. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALERSHIP WHERE THE CONTACT WAS INFORMED THAT AN ELECTRONIC PROBLEM CAUSED THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAINT. THE VIN WAS UNAVAILABLE WHEN THE COMPLAINT WAS FILED. THE CURRENT MILEAGE WAS APPROXIMATELY 550. THE FAILURE MILEAGE WAS 470.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10330320May 13, 2010
SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2006 CHEVROLET HHR. WHILE DRIVING AT 35 MPH, THE CONTACT STATED THAT THE BRAKES WOULD NOT ENGAGE, CAUSING THE STEERING WHEEL TO SHAKE WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT CALLED THE AUTHORIZED DEALERSHIP AND WAS ADVISED THAT THEY WOULD REPAIR THE VEHICLE. THE CURRENT MILEAGE WAS APPROXIMATELY 67,000. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10330350May 13, 2010
STRUCTURE:BODY:DOOR
CARRO HHR 2008 CUANDO LAS PUERTAS DEL VEHICULO ESTAN ENTRE ABIRTAS ME INDICA EL TABLERO QUE ESTAN CERRADAS. EL SENSOR DEL TABLERO SE APAGA CUANDO LAS PUERTAS TIENEN UNO 2 A 5 CM ABIERTAS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10329983May 11, 2010
STEERING
INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) HI, [XXX] , I HAVE A HHR FROM CHEVROLET, IT HAS ALL THE SAME POWER STEERING ISSUES THAN COBALT AND PONTIAC G5, THAT HAVE BEEN RECALLED FOR THIS ISSUES, ME AND A THOUSANDS OF OWNERS OF HHRS HAVE THE SAME PROBLEMS, POWER STEERING SUDDENLY JUST WENT OFF AND IS VERY HARD TO STEER, I HAVE TO TURN OFF MY CAR AND THEN TURN ON TO SOLVE THIS PROBLEM, BUT SUDDENLY AFTER 8 TO 15 MINUTES OCCURS AGAIN AND IT IS DANGEROUS, BECAUSE THE STEERING IS VERY HARD TO STEER, I THINK THIS IS A SAFETY ISSUE, AND I KNOW THE POWER STEERING IS THE SAME AS A G5 AND COBALT, WHY THE HHR WAS NOT INCLUDED? CAN YOU PLEASE PROVIDE ME SOME RESPONSE? [XXX] *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10329657May 10, 2010
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2006 CHEVROLET HHR. WHILE ATTEMPTING TO OPEN THE DRIVERS DOOR, THE HANDLE WOULD NOT WORK AND THE DOOR WOULD NOT OPEN. THE VEHICLE WAS TAKEN TO THE DEALER FOR FURTHER INSPECTION. THE FAILURE AND CURRENT MILEAGES WERE 56,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10329782May 10, 2010
STEERING, ELECTRICAL SYSTEM:IGNITION
MY 2008 HHR HAS 45000 MILES AND IS A YEAR AND HALF OLD. THE IGNITION LOCKED UP AND I CAN PLACE MY KEY INTO THE IGNITION BUT NOT TURN ON. I CALLED ROAD SIDE ASSISTANCE AND SINCE I HAVE MORE MILES THAN THE WARRANTY, I HAVE TO PAY OVER $600 TO GET A PROBLEM FIXED THAT SEEMS TO HAPPEN TO A LOT OF PEOPLE. I WAS A CHEVY GUY, HOWEVER I KNOW NOW THAT SINCE MANY ARE HAVING THIS PROBLEM AND HAVE TO PAY FOR IT THEMSELVES. I WILL NEVER PAY ANOTHER CHEVY. POOR QUALITY AND POOR CUSTOMER SERVICE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10328537May 4, 2010
UNKNOWN OR OTHER
CONSUMER IS UNHAPPY WITH GENERAL MOTORS. *GR THE CONSUMER STATED THE VEHICLE DID NOT COME EQUIPPED WITH A SPARE TIRE, JACK OR LUG WRENCH. THE CONSUMER STATED HE SPECIFICALLY ASKED ABOUT THE SPARE TIRE AND THE SALESMAN STATED ONE WAS PROVIDED. THE CONSUMER STATED HE DID NOT PERSONALLY CHECK AT THE TIME. TWO TO THREE WEEKS LATER AFTER THE PURCHASE, THE CONSUMER WANTED TO CHECK THE PRESSURE IN THE SPARE TIRE ONLY TO DISCOVER THERE WAS NO SPARE TIRE IN THE SPARE TIRE STORAGE AREA. INSTEAD, HE FOUND A TIRE SEALANT AND INFLATOR KIT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10327928April 28, 2010
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL*THE CONTACT OWNS A 2006 CHEVROLET HHR. WHILE EXITING THE VEHICLE, THE CONTACT NOTICED THAT THE INSIDE DRIVER DOOR HANDLE WAS BROKEN. THE DEALER ADVISED HIM THAT HE WOULD HAVE TO PAY OUT OF POCKET FOR THE REPAIRS. THE VEHICLE HAD NOT BEEN REPAIRED WHEN THE COMPLAINT WAS FILED. THE CURRENT MILEAGE WAS APPROXIMATELY 37,300. THE FAILURE MILEAGE WAS APPROXIMATELY 37,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10327551April 26, 2010
STEERING, SERVICE BRAKES, HYDRAULIC, ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL, SUSPENSION
TL*THE CONTACT OWNS A 2007 CHEVROLET HHR. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH, THE POWER STEERING FAILED AND THE VEHICLE BEGAN PULLING TO THE RIGHT. THE CONTACT HAD TO GAIN CONTROL OF THE STEERING WHEEL AND PULL IT IN THE OPPOSITE DIRECTION IN ORDER TO GAIN CONTROL OF IT. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER SIX TIMES FOR DIAGNOSTIC TESTING BUT THE DEALER OFFERED NO ASSISTANCE. THE CONTACT STATED THAT THE MANUFACTURER WAS INVOLVED IN A LEGAL DISPUTE FOR EXCESSIVE GEAR BACKLASH WHICH CAUSED STEERING FAILURES UNDER CERTAIN CONDITIONS. THE FAILURE MILEAGE WAS APPROXIMATELY 2,500. THE CURRENT MILEAGE WAS 7,870. UPDATED 07/19/10. *LJ THE CONSUMER STATED THE VEHICLE WOULD PULL TO THE RIGHT, THE DASH LIGHTS WERE OUT ON OCCASION, AND THE BRAKE PEDAL WOULD TRAVEL TO THE FLOOR WHEN IT WAS APPLIED. UPDATED 10/08/10
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10327645April 26, 2010
STRUCTURE:BODY, VISIBILITY
I CAME HOME AFTER RUNNING ERRANDS AND GOT OUT OF MY 2007 CHEVY HHR AND SHUT THE DRIVERS SIDE DOOR. 30 SECONDS AFTER THAT MY REAR WINDOW ON THE HATCHBACK COMPLETELY SHATTERED. IT WAS NOT A HOT DAY. THERE WAS GLASS ALL OVER THE INSIDE OF THE BACK OF MY CAR AND MY DRIVEWAY. I'M JUST GLAD MY 7 YEAR OLD DAUGHTER WAS NOT IN THE BACK SEAT, FOR FEAR OF GETTING HIT BY A PIECE OF GLASS NOW I HAVE TO GET IT REPLACED AND ITS GOING TO COST ME MY DEDUCTIBLE ON MY INSURANCE OF 250.00. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10327140April 23, 2010
STEERING
SOY DE MEXICO SOLO QUIERO DECIRLES QUE LA CULUMNA DE LA DIRECCION CHEVY HHR 2007 DEJA DE FUNCIONAR Y CASI TENGO UN ACCIDENTE FATAL DENTRO DE LA GARANTIA DE LA CAMBIARON DOS VECES Y QUEDO EL MISMO PROBLEMA Y AHORA SIN GARANTIA NO RESPONDE GM DE MEXICO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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