Chevrolet HHR Complaints

3,575 consumer complaints on file.

#10392406March 21, 2011
STEERING
ON MY 2007 HHR WITH ONLY 18,500 MILES ON IT THE "POWER STEERING WARNING LIGHT" CAME ON WHILE I WAS DRIVING ON A MAJOR HIGHWAY. I LOST POWER STEERING AND HANDLING THE VEHICLE WAS VERY DIFFICULT WHEN I HAD TO TURN THE WHEEL. THIS IS DEFINITELY A SAFETY CONCERN AND A RECALL SHOULD HAVE BEEN DONE TO FIX THE PROBLEM. OTHER GM MODELS IN THE SAME YEAR HAD RECALLS, BUT NOT THE HHR'S. AFTER PARKING THE VEHICLE THE STEERING RETURNED TO NORMAL UPON STARTUP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10390187March 15, 2011
POWER TRAIN
I PUT MY CAR IN PARK AND COULD NOT PULL MY KEY OUT OF THE IGNITION. I TURNED THE CAR ON AND OFF AND SHIFTED GEARS ATTEMPTING TO RELEASE THE KEY. THIS DID NOT WORK. IT PROGRESSIVELY HAD GOTTEN WORSE OVER A FEW DAYS INTERMITTENTLY I WAS ABLE TO RELEASE THE KEY UNTIL THE FINAL DAY. I READ OTHERS COMPLAINTS AND USED THE RELEASE UNDER THE STEERING COLUMN AS SUGGESTED AND IT WORKED, I WAS ABLE TO RELEASE THE KEY. NOW I GUESS I HAVE TO TAKE IT TO THE DEALER TO BE FIXED. THIS SHOULD BE COVERED UNDER WARRANTY OR RECALLED SINCE SO MANY PEOPLE ARE HAVING THE SAME ISSUES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10390146March 14, 2011
LATCHES/LOCKS/LINKAGES, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2006 CHEVROLET HHR. THE CONTACT STATED WHILE ATTEMPTING TO EXIT THE VEHICLE, FROM THE DRIVERS SIDE, THE INTERIOR DOOR HANDLE FRACTURED. THE CONTACT WAS UNABLE TO ACCESS THE EXTERIOR DOOR HANDLE AND FIFTEEN MINUTES LATER, HE WAS ASSISTED IN EXITING THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR THE FAILURE WHERE HE WAS ADVISED THAT THE ENTIRE DOOR WOULD NEED REPLACING IN ORDER TO CORRECT THE FAILURE. THE VEHICLE WAS NOT REPAIRED AND THE DOOR HANDLE REMAINED FRACTURED. IN ADDITION, THE KEYS WOULD SPORADICALLY BECOME STUCK IN THE IGNITION AND THE CONTACT WOULD HAVE TO ENGAGE THE EMERGENCY RELEASE BUTTON IN ORDER TO DISENGAGE THE KEYS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE HE WAS ADVISED THAT THE IGNITION LOCK CYLINDER AND REMOTE WOULD NEED REPLACING. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 21,000 AND THE CURRENT MILEAGE WAS 27,920. UPDATED 05/25/11 *BF UPDATED 1/5/12 *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10389651March 9, 2011
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THAT THE IGNITION KEY WOULD NOT RELEASE FROM THE IGNITION SWITCH. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY REPAIRED THE VEHICLE. THE FAILURE MILEAGE WAS 47,940.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10388908March 8, 2011
UNKNOWN OR OTHER
I SHIFTED MY CAR INTO PARK BUT THE BUTTON ON THE SHIFTER DID NOT RELEASE. BECAUSE THE BUTTON WAS STUCK, I COULD NOT TURN MY CAR OFF NOR COULD I REMOVE MY KEY. FURTHERMORE, WHILE DRIVING, THE SHIFTER CAN POTENTIALLY BE MOVED FROM DRIVE TO ANY OTHER POSITION WITHOUT THE BUTTON ON THE SHIFTER BEING PRESSED. I FOUND A "RELEASE" BUTTON UNDER A COVER ON MY STEERING COLUMN WHICH ALLOWS ME TO TURN MY CAR OFF AND REMOVE MY KEY, BUT THAT DOESN'T CHANGE THE FACT THAT THE SHIFTER CAN BE MOVED ACCIDENTALLY WHILE DRIVING. THE BRAKE DOES NOT EVEN HAVE TO BE PRESSED TO CHANGE THE POSITION OF THE SHIFTER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10388328March 4, 2011
STEERING
POWER STEERING WILL DISPLAY ON CONSOLE & INSECONDS THE STEERING WHEEL PRACTICALLY LOCKS UNABLE TO TURN AT ALL, I PULL OFF TO THE SIDE OF THE ROAD AND TURN OFF THE CAR & TURN IT ON AGAIN & WILL WORK AGAIN, THE FEAR OF CRASHING I TOOK THE CAR TO THE DEALERSHIP & THEY STATE ITS THE MOTOR FOR THE POWER STEERING, THIS IS EXTREMLY DANGEROUS IT HAPPENED TO ME ON THE HWY. IF CANADA RECALLED THIS ISSUE. WHY NOT IN THE USA?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10387230March 1, 2011
STEERING
WHILE DRIVING OFF OF THE INTERSTATE, SLOWING FROM 70 MPH, AND TURNING ONTO THE EXIT RAMP, MY DRIVER INFORMATION CENTER GAVE 3 WARNING BEEPS AND SHOWED "POWER STEERING" IN THE DISPLAY. AT THE SAME TIME, I LOST ALL POWER STEERING. STEERING BECAME VERY DIFFICULT WITH MORE DIFFICULTY AT SLOWER SPEEDS. AFTER STOPPING THE VEHICLE AND TURNING THE IGNITION OFF, THE WARNING WENT AWAY AND POWER STEERING RETURNED FOR A SHORT PERIOD OF TIME. THEN AGAIN, AS I WAS DRIVING DOWN THE ROAD, THE WARNING SOUNDED AND THE POWER STEERING ASSIST WAS ENTIRELY GONE. THIS HAS HAPPENED DAILY AT VARIOUS SPEEDS AT VARIOUS TIMES OF THE DAY. IT HAPPENS WITHIN THE FIRST MINUTE OF DRIVING AND SOMETIMES I CAN DRIVE 10 OR MORE MINUTES AFTER RE-START BEFORE THE WARNING SOUNDS AND STEERING ASSISTANCE IS LOST. IT IS EXTREMELY DIFFICULT TO MANEUVER THE VEHICLE IN TRAFFIC WHEN THE POWER STEERING ASSISTANCE IS LOST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10384514February 25, 2011
LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2006 CHEVROLET HHR. THE CONTACT STATED THAT THE FRONT DRIVER SIDE INTERIOR PLASTIC DOOR HANDLE FRACTURED FOR THE SECOND TIME. THE DOOR HANDLE WAS PREVIOUSLY REPAIRED FOR THE SAME FAILURE. THE VEHICLE WAS TAKEN BACK TO AN AUTHORIZED DEALER BUT WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 59,000. UPDATED 4/11/2011 *CN UPDATED 04/25/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10384423February 24, 2011
STEERING
1. I WAS TURNING INTO A PARKING SPOT WHEN MY 2006 CHEVY HHR HAD THE POWER STEERING COME ON THE CONSOLE AND THEN THE STEERING BECAME VERY HARD. 2. AFTER SHUTTING CAR OFF FOR A BIT, IT FIXED THE PROBLEM, BUT WAS BACK 20 MILES DOWN THE ROAD. 3. I HAVE INVESTIGATED THAT WHILE THIS IS A PROBLEM FOR THE HHR, IT IS NOT INCLUDED WITH THE GM CARS RECALLS. I GUESS THEY DON'T CARE ABOUT THE HHR DRIVERS. PLEASE LET ME KNOW IF THERE IS ANYTHING I CAN DO.... I DON'T FEEL I SHOULD HAVE FIX THIS SAFETY ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10384180February 23, 2011
ELECTRICAL SYSTEM
I LIVE IN DELTONA, FL AND DROVE TO PALM BAY, FL FROM HOME AND GOT OUT OF MY CAR, RETURNED TO IT A FEW MINUTES LATER AND STARTED IT WITH THE KEY FOB AND GOT IN AND THE KEY WOULD NOT TURN IN THE IGNITION. HAD TO LET THE CAR TURN ITSELF OFF AND TRIED SEVERAL TIMES TO TURN THE KEY. THE STEERING WHEEL WAS NOT LOCKED, I WALKED TO A NEARBY FIRESTONE DEALER WHO KINDLY AGREED TO LET A TECHNICIAN COME OVER TO MY CAR AND TRY TO TURN THE KEY, HE WAS UNSUCCESSFUL AS WELL AFTER SEVERAL ATTEMPTS. HE WAS ABLE TO PULL THE STEERING WHEEL INTO THE LOCKED POSITION HOWEVER WAS STILL UNABLE TO TURN THE KEY IN THE IGNITION. I HAD TO CALL A TOW TRUCK TO TOW ME TO THE NEAREST CHEVY DEALERSHIP, IN MELBOURNE, FL. THIS DEALERSHIP WOULDN'T EVEN TELL ME IF THEY HAD THE PART IN STOCK TO REPLACE IT SO THAT I COULD DRIVE HOME THEY TOLD ME TO PAY TO BE TOWED AND LET THEM LOOK AT IT AND SEE WHAT THE ISSUE REALLY WAS. I WENT ONLINE AND SAW THAT MANY OTHER HHR OWNERS HAVE EXPERIENCED THIS ISSUE AND THEY HAD SUGGESTIONS ON HOW TO CORRECT IT, DUE TO THE FACT THAT THE TUMBLER WAS FROZEN. I WALKED TO A GAS STATION TO BY WAD-40 AND SPRAYED IT IN THE IGNITION HOLE AND UNLOCKED MY STEERING WHEEL ADJUSTMENT TO ALLOW ME TO PULL IT UP AND DOWN AS QUICKLY AND AS HARD AS I COULD TO GET THE TUMBLER TO FREE ITSELF UP, TO NO AVAIL. 1.5 HOURS AFTER THE ISSUE BEGAN THE TOW TRUCK DRIVER SHOWED UP AND ASKED ME WHAT WAS WRONG AND I TOLD HIM HE COULD TRY AND HE WAS ABLE TO GET THE KEY TO TURN. I DROVE BACK HOME THE 1.5 HOURS AND MY HUSBAND IS ORDERING A REPLACEMENT PIECE TO INSTALL. WHY SHOULD WE PAY TO REPLACE THIS PIECE WHEN THIS HAS BEEN HAPPENING TO SO MANY OWNERS OF THIS VEHICLE MAKE AND MODEL? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10383294February 18, 2011
STEERING
TL*THE CONTACT OWNS A 2008 CHEVROLET HHR. THE CONTACT STATED THAT WHILE ATTEMPTING TO MAKE EITHER A LEFT OR RIGHT TURN, THE VEHICLE WOULD LOSE ALL POWER STEERING INTERMITTENTLY WITHOUT WARNING. BOTH THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE WAS NOT DIAGNOSED NOR WAS THE VEHICLE REPAIRED. THE CURRENT MILEAGE WAS 58,000 AND THE FAILURE MILEAGE WAS 50,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10382888February 16, 2011
SERVICE BRAKES, HYDRAULIC, EQUIPMENT
I HAVE A 2007 CHEVY HHR PURCHASED NEW AND THE WHOLE CAR SHIMMIES AND SHAKES WHEN THE BRAKES ARE APPLIED, WORSE WHEN GOING DOWN HILL OR WHEN YOU NEED THEM MOST EVEN AT SLOW SPEEDS OF 20 OR 30 MPH. MY MECHANICS HAVE NEVER SAID THERE WAS A PROBLEM AS LONG AS I HAVE OWNED THEM, NOR SAID BRAKES OR ROTORS NEEDED REPAIR OR REPLACED. I FEEL SO UNSAFE DRIVING THIS VEHICLE AND THOUGHT IT WAS ONLY ME UNTIL I READ ALL THESE COMPLAINTS. IT HAS JUST NOW REACHED 40K MILES ON THE CAR, AND IS WHAT I WOULD CONSIDER IN LIKE NEW CONDITION. IF THERE IS SUCH A PROBLEM CHEVY SHOULD HAVE DONE SOMETHING ABOUT THIS BY NOW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10382901February 16, 2011
STRUCTURE:BODY:DOOR, LATCHES/LOCKS/LINKAGES
DRIVER DOOR INTERIOR DOOR HANDLE SNAPPED OFF. DEALER WILL NOT HELP. ENTIRE DOOR PANEL MUST BE REPLACED. CANNOT GUARANTEE RECURRENCE.*TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10382837February 15, 2011
STEERING
2008 CHEVY HHR WITH INTERMITTENT POWER STEERING FAILURE. CHEVY COBALT HAD A RECALL ON THE SAME POWER STEERING MOTOR HHR USES, WHY IS THERE NO RECALL ON HHR???!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10382850February 15, 2011
STEERING
I HAVE A 2008 CHEVY HHR, AND HAVE HAD TO DO QUITE A BIT OF RESEARCH TO FIND OUT WHAT THE REAL ISSUE HERE IS. THERE ARE A LOT OF COMPLAINTS ON OTHER WEB SITES ABOUT THE INTERMEDIATE STEERING SHAFT GOING OUT EVERY FEW THOUSAND MILES. THE PROBLEM IS, THAT NO DEALERSHIP CAN SEEM TO DIAGNOSE THE "CLUNKING" NOISE COMING FROM THE DRIVERS SIDE FRONT WHEEL AND STEERING COLUMN. HOWEVER THE FEW SHOPS THAT HAVE FIGURED IT OUT ARE HAVING TO RE-REPLACE THE PART CONSTANTLY. GM HAS RE-DESIGNED THE PART FOR OTHER VEHICLES BUT NOT THE HHR. MINE HAS BEEN REPLACED EVERY 10,000 MILES, 4 TIMES NOW AND IT WEARS OUT AFTER ABOUT 10K. GM SHOULD CREATE A BETTER ONE FOR THE HHR AND OFFER A RECALL SINCE THEIR PART IS DEFECTIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10382573February 14, 2011
ELECTRICAL SYSTEM:IGNITION, POWER TRAIN
KEY WILL NOT COME OUT OF THE IGNITION WHEN IN PARK DUE TO A PLASTIC PART IN THE SHIFTER BREAKING. THIS WILL NOT ALLOW THE SHIFT LOCK ACTUATOR TO ENGAGE AND RELEASE THE KEYS. THERE IS AN IGNITION UNLOCKING MECHANISM UNDER THE STEERING COLUMN BUT THAT LEAVES THE GEAR SHIFTER ABLE TO MOVE FREELY FROM GEAR AT ALL TIMES, EVEN WHILE DRIVING. THIS IS OCCURS EVERYDAY. THE DEALER REPLACES AT THE OWNER'S EXPENSE WITH THE SAME DEFECTIVE PART. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10382579February 14, 2011
STEERING
GENERAL MOTORS HAS RECALLED ALL MODELS WITH KNOWN POWER STEERING ISSUES EXCEPT THE HHR, THEY'RE AWARE THE ELECTRIC POWER STEERING IS SUSEPTABLE TO FAILURE, WHICH MAKES THE VEHICLE LESS SAFE TO OPERATE. THIS ISSUE HAS BEEN RECALLED IN CANADA. DO THEY WANT TO RUN ALL THEIR CUSTOMERS OFF? IF GM DOESN'T FIX OR REIMBURSE ME FOR THIS, IT WILL BE MY LAST GM PRODUCT. IT IS RIDICULOUS TO TREAT CUSTOMERS THIS WAY. THEY KNOW THERE ARE BAD PARTS OUT THERE AND REFUSE TO MAKE RIGHT ON IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10381398February 10, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION, ELECTRICAL SYSTEM, STRUCTURE
FEW ISSUES THAT SEVERAL PEOPLE ALSO HAVE DISCUSSED ON THE WEB: **TRANSMISSION HARD SHIFTING. STILL AN ISSUE, GARAGES AND DEALER HAVE NOT BEEN ABLE TO RESOLVE **KEY NOT COMING OUT OF IGNITION. RECENT ISSUE NOT FIXED YET. MAY BE TRANSMISSION INTERLOCK ISSUE BASED ON INTERNET DISCUSSIONS **LEAK AND WATER GETS IN CAR. GETS MY HEAT BLOWER WET AND BLOWS OUT A PART AND I ONLY HAVE OFF AND HIGH FAN SETTINGS. ONGOING ISSUE AS WELL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10381401February 10, 2011
STRUCTURE:BODY
TL*THE CONTACT OWNS A 2006 CHEVROLET HHR. WHILE THE VEHICLE WAS PARKED THE CONTACT ATTEMPTED TO OPEN THE FRONT DRIVERS SIDE DOOR AND THE DOOR HANDLE FRACTURED AND FELL OFF OF THE VEHICLE FROM THE INTERIOR. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP WHERE THE ENTIRE DOOR PANEL WAS REPLACED BECAUSE THE PARTS FOR THE DOOR HANDLE WERE NOT SOLD SEPARATELY. APPROXIMATELY 18 MONTHS LATER THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 35,000 AND THE CURRENT MILEAGE WAS 95,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10380894February 6, 2011
ELECTRICAL SYSTEM:IGNITION
I HAVE A 2007 CHEVY HHR AND BOUGHT IT USED AT A CHEVROLET DEALER IN WINSLOW, ARIZONA IN 2009. AND I'VE BEEN READING ABOUT PROBLEMS WITH THIS CAR. I'VE ONLY HAD THE CAR FOR ALMOST 2 YRS. MY KEY GETS STUCK IN THE IGNITION AND WON'T COME OUT AFTER I PARK THE CAR. I NOTICED THE PROBLEM LAST SUMMER AND TOOK IT TO THE DEALERSHIP. THEY JUST TOLD ME HOW TO GET THE KEY OUT. THERE WAS A COVER UNDER THE STEERING COLUMN AND THE AUTO GUY SHOWED ME THE LITTLE PIN. HE TOLD ME TO PUSH THE PIN TOWARD THE DRIVER WINDOW AND THIS WILL RELEASE THE KEY TO THE "OFF" POSITION AND THE KEY WILL THEN RELEASE. IT HAS BEEN OCCURRING MORE FREQUENTLY AND NOW IT OCCURS EVERYTIME I TURN THE CAR OFF AND TRY TO TURN THE KEY TO THE "OFF" POSITION. I'VE READ IT HAS TO DO SOMETHING WITH THE GEAR SHIFT. MY GEAR SHIFT ALSO GETS LOCKED IN THE PARK POSITION. GMC HAS RECALLED THE 2009 CHEVY HHR'S WITH THIS SAME PROBLEM. I THINK ALL HHR'S SHOULD BE RECALLED AND FIXED FOR NO CHARGE.. THIS IS A VERY DANGEROUS PROBLEM. THE TRAFFIC SAFETY ADMINISTRATION NEEDS TO LOOK INTO THIS SAFETY PROBLEM. THANK YOU FOR YOUR TIME IN READING THIS EMAIL... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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